Total 9 qa manager job vacancies in Others category in ringwood

As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team based on results, values, and leadership.   

Key responsibilities: 

• Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual Merchandisers you take action to maximise sales. 
• Drive Hello Member program in line with country goals.
• Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.  
• Together with your Visual Team, you ensure the implementation of the Commercial Handbook. 
• Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve performance and develop your team. 
• Actively work with a talent pipeline in your department to support the business and store needs. 

• Location: Hybrid | Melbourne, South Eastern Region (Ringwood, Cranbourne, Narre Warren, Healesville and more)

• Contract: Full-time Monday to Friday

• Compensation: Up to $55.91 per hour

About the Opportunity:
This role will lead a suite of innovative Alcohol and Other Drugs (AOD) programs as part of EACH’s integrated Mental Health and AOD stream which includes residential, community-based and dual diagnosis services.

This is a pivotal moment for EACH, as we have aligned our Mental Health and AOD services to create operational efficiencies, drive innovation and position ourselves as a leader in holistic, end-to-end services. As Manager, you will work across key AOD services and lead the implementation of cutting-edge models of care.

Key Responsibilities:

• Lead, manage and support the delivery of specialist AOD services, including programs such as Reconnexion (benzodiazepine dependency), EACH Residential AOD Rehabilitation, and WEAVE (dual diagnosis).
• Collaborate with the Program Stream AOD Manager and other senior leaders across EACH to explore growth opportunities and operational efficiencies.
• Engage in sector-wide reforms, working to integrate AOD and Mental Health services, and drive high-quality outcomes for service users.
• Foster relationships with universities such as Monash and Deakin, seeking research opportunities to strengthen service delivery.
• Provide leadership, mentorship, and supervision to team leaders, fostering a culture of excellence.
• Oversee budgets, ensuring services are efficient, compliant with policies and procedures, and well-positioned for sustainable growth.

Who You Are:

You are an experienced leader in the AOD sector with a strong understanding of both residential and community-based models of care. Your ability to collaborate across multiple teams, engage with stakeholders and drive operational excellence will ensure EACH’s Specialist AOD Services continue to thrive.

Your Skills & Experience:

• Extensive experience in the AOD sector with knowledge of current trends, legislation and best practices.
• Demonstrated ability to lead multidisciplinary teams and deliver client-centered services.
• Excellent communication, risk management and problem-solving skills.
• Ability to inspire and motivate teams, foster innovation and drive service excellence.
• Experience managing budgets and seeking new funding opportunities.

Are you a creative and strategic communicator with a passion for making a social impact? EACH is seeking a dynamic individual to join our organisation as External Communications Manager and help build our national profile as we embark on an exciting journey of growth and innovation under our new EACH Strategy.

In this role, you will have the opportunity to connect, engage, and influence key audiences, including customers, governments, and sector organizations. Through innovative social media and media activities, you will showcase our impact and support improved community health literacy and knowledge of our services.

We are looking for someone who can source great stories and expert clinical commentary from across our footprint in Victoria, NSW, QLD, and ACT, demonstrating our commitment to excellence. By utilizing data and insights, you will expand our social media reach and engagement, with a particular focus on LinkedIn. Additionally, you will play a pivotal role in significantly growing EACH's news media presence.

As the External Communications Manager, you will also:

• Develop promotional and marketing materials that support new business and partnerships
• Establish regular, direct external stakeholder communications that are engaging and add value
• Lead a small External Communications team, managing a spectrum of work and projects, including events, digital content, and design

Collaboration is at the heart of our success, and you will work closely with your directorate peers in Advocacy, Internal Communications, and Customer Experience to consistently deliver outstanding cross-channel content that engages and delights our audiences, ultimately helping us achieve our business goals.

To view a copy of the full Position Description, click here.