Total 5,971 internal audit manager job vacancies in Others category in Australia

As Assistant Manager, you will oversee the daily operation of the Front Office and Concierge teams, whilst also supporting the Guest Experience, Reservations and Night Audit functions. Your duties will include;

• Effective supervision of all guest arrivals and departures; ensuring guest service standards are maintained throughout the guest's stay.
• Utilization of Opera software, ensuring accuracy in use and a range of reports are produced to meet operational needs.
• Supervision of lobby services (including Concierge and lobby table service), ensuring guest arrivals and departures are as efficient as possible.
• Regular liaison with Engineering and Housekeeping departments, ensuring requests are completed quickly, focusing on guest needs as a priority.
• Promote and ensure strong communication of ALL (Accor Live Limitless) as a key loyalty benefits program.
• Ensure public areas are clean and well presented with regular monitoring.
• Ensure there is management support and presence visible on Front Desk and in the lobby during key times throughout the day.
• Daily liaison with the Reservations office to ensure accuracy in room allocation and maximizing of yield.
• Assume responsibilities as Chief Fire Warden, and primary First Aid officer as required.
• Openly communicate with staff, ensuring regular training and feedback is provided.

• 2 x roles, can be Sydney or Melbourne based 
• 2nd LOD
• Work for a leading Industry fund  

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Your role will work with the Head of Operational Risk to support the effective operation and optimisation of the Rest risk management framework, including the provision of risk management education and advice to ensure the maintenance of appropriate risk management culture and capability across the business. 

Key Responsibilities:

• Partner with the business to support and improve Rest's Operational Risk Management Framework
• Provide risk education, advice, and training to first line risk teams and the broader business
• Oversee the effectiveness of risk management policies and practices
• Support the monitoring, review, and reporting of the Risk Appetite Statement and associated key risk indicators
• Enhance risk culture and awareness across Rest business units
• Undertake second line assurance reviews and prepare risk reporting for Executive Leadership and Board/Committees
• Provide risk support and advice on regulatory reviews, change initiatives, risk incidents, and compliance breaches
• Support the implementation of CPS230 and associated business resilience practices
• Assist with the identification of risks, controls, and obligations of critical operations
• Support the implementation of the new risk system and uplift the quality of risk data
• Contribute to the roll-out of new business continuity obligations and plans

As a Department Manager you are responsible for supporting the Sales and Profit goals by setting a plan for your department to deliver a Great Customer Experience in line with your store. You ensure you have a Great Team and support their development, working with succession planning, talent development and structured performance management for your team based on results, values, and leadership.   

Key responsibilities: 

• Regularly analyse and follow up Sales & Profit KPIs for your department and together with the Visual  

• Merchandisers you take action to maximise sales. 

• Drive Hello Member program in line with country goals 

• Ensure your department continuously meets H&M standards and follow this up using the Customer Experience Tool.  

• Together with your Visual Team, you ensure the implementation of the Commercial Handbook. 

• Evaluate and manage the performance of your team; give regular feedback, execute performance development reviews, development plans, follow-up and take any appropriate action to improve performance and develop your team. 

• Actively work with a talent pipeline in your department to support the business and store needs.

What will you be doing?

• Assist and oversee the day-to-day operations of the Front Office team
• Supervise and monitor team members with true leadership ability that motivates the entire team.
• Ensure the smooth and efficient running of the Hotel's operation in absence of the Director of Operations/ Senior Management with a high level of customer service provided at all times.
• Actively resolve complaints and challenges presented by guests/customers to reach a win-win situation.
• Process and assist with check-in and check-out of guests when needed.
• Respond to and coordinate emergency situations.

As Assistant Front Office Manager, you’ll play a pivotal role in leading our Front Office team to success. Reporting to the Rooms Division Manager your days will be dynamic—think managing day-to-day operations, inspiring your team, and ensuring that every guest feels welcome and valued. You'll work closely with a passionate team to uphold our brand standards and maximize both guest satisfaction and profitability.

What You’ll Be Doing:

• Supervising and supporting guest arrivals, departures, and overall experience.
• Working with the Rooms Division Manager on leading meetings and fostering a culture of collaboration and excellence.
• Managing room allocations, ensuring smooth check-in/check-out processes.
• Liaising with departments to ensure seamless operations.
• Coaching, mentoring, and inspiring the Front Office team to excel in their roles.
• Driving financial performance by managing budgets, rostering, and forecasting.

Start your leadership journey with ALDI! From driving sales, to serving customers and supervising staff, our Duty Managers always lead from the front.

Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.

The specifics? Here's what you’ll be doing:

• Opening and closing the store and supervising shifts
• Offering feedback to the team that's clear, constructive, and inspiring
• Assisting in training and onboarding team members
• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Keeping a keen lookout for any incidents or hazards to keep everyone safe

What we're looking for?

• Strong and experienced leader with the ability to lead by example, believe in a strong team culture and set the scene for high performance. A results-driven individual who communicates and delegates effectively.

What you will be doing?

• Providing leadership and management support to the Rooms Division operation and ensure that all related areas are performing in a cohesive manner linked to the hotels core objectives and company philosophies.
• Be flexible and willing to work across the 7 days to ensure service standards expected are being achieved.