Total 189 financial consultant job vacancies in Others category in Brisbane, Queensland

About Cruise Whitsundays

Cruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10 modern, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at three islands, one airport and two mainland ports.

Cruise Whitsundays also operates Australia’s first underwater accommodation, Reefsuites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef.

From our cruises to our sailing adventures to our world-renowned underwater accommodation, there’s no better way to experience the Whitsundays, and you won’t find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good one.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other. Headquarters in Adelaide, Journey Beyond’s impressive tourism brands include iconic trains The Ghan, Indian Pacific, Great Southern and The Overland; premium small-group outback operator Outback Spirit; the historic Telegraph Station, barefoot luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventure, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; and our tallest members, Melbourne Skydeck and Eureka 89.

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

About the Role

We are seeking a motivated and enthusiastic individual to join our Reservations team as a Reservations Consultant

This is a permanent full-time position based on Hamilton Island. Reporting to the Customer Service & Sales Manager, the Reservations Consultant will be the first point of contact for our customers, assisting them with enquiries and booking their ideal experiences.

This role is based at Hamilton Island Marina and will require you to live on Hamilton Island or commute each day from the main land.

Key responsibilities for this role include, but are not limited to:

• Keep up to date with all Cruise Whitsundays products, timetables, promotions
• The accurate input/management of email, phone, web chat and direct bookings into
• Custom Linc
• Correctly processing booking payments and correctly finalising EOD cash ups
• Checking and finalising QA bookings including applying promotions
• Accurately booking third party providers
• Stay up to date Reservations Policies and Procedures
• All employees of Experience Australia Group are required to adhere to the Page 2/2
• Corporate Values, Code of Conduct and relevant policies and procedures (as may be changed and updates communicated from time to time).
• Collect and provide catering information
• Service the Retail Store and upsell merchandise
• Prepare necessary paperwork/manifests for the following days operation
• Respond to customer feedback in accordance with Policies & Procedures
• Regularly review Navigator

About You

You have a passion for the Tourism Industry with a real commitment to delivering the best standards of customer service. You are self-motivated, competent, adaptable with an eye for detail and demonstrate exceptional administration and sales skills.

To be successful in this role, you will have/be the following:

• Strong Customer Service and Sales Skills
• Proficient with MS Office and general administrative skills
• Confident with the use of technology and communication devices
• Excellent written and spoken communication skills
• Ability to multi-task competing priorities and a solution-based problem solver
• A natural ability to convert bookings through excellence in provision of information and knowledge
• Any energy that’s dynamic and you have fun when you work – your smile will say it all
• High energy, motivated team player
• High attention to detail and high standard of delivery
• Familiar with Customlinc or similar reservation platform (desirable)
• Ability to work flexible hours including weekends, evenings and public holidays between the hours of 6:30am and 6:30pm

• Minimum 1 year’s customer services/sales experience
• Hamilton Island based Consultants: Driver’s License (desirable)
• Certificate II in Tourism or Business Admin (desirable)

• Generous discounts on Journey Beyond travel and experiences
• An attractive salary and positive work environment
• Study Assistance Policy
• A career with opportunities for progression, transfers, and secondments
• Employee Referral Policy
• Parental Leave program
• Purchased Leave policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise
• Up to 50% off at the Cruise Café & Bar
• Up to 50% off the bar on board vessels
• Free public transport
• Salary sacrifice remote area benefits

Applications will be reviewed and progressed as they are received, so don't wait, apply now!

Applications close on, 14th January 2025.

At ServiceNow, we are a diverse and inclusive organisation that values collaboration, innovation, and customer-centricity. We strive to create solutions that meet our clients' unique needs and drive their success. As an Advisory Solution Consultant, you will play a vital role in understanding our clients' challenges, proposing tailored solutions, and ensuring seamless implementation. We believe in fostering a supportive and inclusive work environment where everyone's contributions are valued.

Responsibilities

• Collaborate with the sales team to understand client requirements and business objectives.
• Conduct in-depth analysis of client needs and pain points to develop customised solutions.
• Create compelling presentations, proposals, and demonstrations that effectively communicate the value of our solutions to clients.
• Serve as a trusted advisor to clients, offering insights, best practices, and recommendations.
• Conduct product demonstrations and effectively address client questions and concerns.
• Collaborate with cross-functional teams, including product development and project management, to ensure smooth implementation of solutions.
• Provide ongoing support and assistance to clients throughout the project lifecycle.
• Stay updated on industry trends, emerging technologies, and best practices to continuously enhance your knowledge and expertise.
• Contribute to the growth of the Solution Consulting team through knowledge sharing, mentoring, and collaboration.

Monthly Reporting 

• Finance and accounting operations and reporting including:
  • Monthly revenue reporting and variance analysis to forecast
  • Monthly Management account reports and variance analysis to forecast
  • Business Development reporting
  • Other adhoc reporting required
• Ensure day to day finance and accounting operations for business are carried out efficiently and effectively
• Develop knowledge and understanding of the results and activities of the cost centres.  Plan to improve and maintain financial information to ensure the accounts are prepared on a consistent basis and in line with best practice.
• Submit reports on a monthly basis for inclusion in regional/ group reports, debtor days report and cash flow forecast.
• Provide quality review of reports before submitted to Group Finance.
• Communicate to the management team trading results, significant variances as necessary.
• Preparation of monthly management accounts, and ensuring all intercompany accounts have been fully reconciled and underlying accounting records agree to reported information (to an audit standard).

Management Information 

• Review key management information to ensure accuracy and robustness of underlying information.
• Provide and develop best practice use of Microsoft D365 in the business including projects ledger, project profitability and timesheet compliance.

Quarterly/ Half Year and Year End Reporting

• Ensure that appropriate procedures and policies are in place for the calculation of work-in-progress where required for accurate reporting of results.

Budget and Forecast 

• Support in the preparation of budgets and forecasts
• Review budget and forecast information to ensure that all finance knowledge is incorporated, that it is appropriately prepared and to provide challenge to budget holders.  
• Review all budgets and forecasts for consistency of data, method of preparation and understanding of assumptions.  Manage rectification of all quality of preparation issues. 

Balance Sheet 

• Monthly reconciliations of sub-contractor accruals and contractor accruals