Total 11 customer experience manager job vacancies in Others category in barangaroo

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Crown Resorts is a great place to visit and it?s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you?ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The role
Due to internal promotion, Crown Sydney is looking for an experienced Bell Services Manager to drive operational excellence across the Bell Desk, Driveway and Valet Parking in Sydney?s most luxurious hotel property. You?ll be tasked with leading a large team of Bell Attendants and Door Persons, ensuring the highest levels of guest experiences and service standards are maintained, whilst consistently providing smooth luggage operations, the safe and secure parking of cars, as well ... Click here to view more detail / apply for Bell Services Manager

Are you passionate about developing high-performing sales teams and scaling sales strategies in a fast-growing SaaS company? We are seeking a GTM Enablement Manager to join our dynamic team and play a critical role in driving sales excellence across the Australia & New Zealand (ANZ) region. This is a unique opportunity to make a meaningful impact by working closely with leadership to optimise go-to-market (GTM) operations and ensure the success of our customer-facing teams.

In this role, you will have the chance to influence the performance of our sales teams, improve sales processes, and develop talent that will power our company’s growth. Your focus will be on building scalable training programs, providing strategic coaching, and partnering with cross-functional teams to ensure that our GTM teams are fully equipped to meet and exceed their targets.

What You’ll Do:

Sales Enablement & Coaching:

• Lead and support the onboarding and ongoing training of our ANZ sales teams.
• Provide ongoing coaching to help our salespeople execute effectively, reach their goals, and continuously improve their sales skills.

Drive High-Performance Sales Teams:

• Help build a culture of accountability and performance excellence by establishing clear objectives, KPIs, and processes.
• Collaborate with team leaders to identify skills gaps and develop tailored coaching to maximise efficiency and success.

GTM Strategy Execution:

• Work closely with the Global Enablement team to roll out global training programs that align with regional needs.
• Support the implementation of GTM strategies in the region, ensuring that all teams are well-prepared and equipped to execute on business priorities.

Sales Process Optimisation:

• Regularly assess sales calls and meetings using platforms like Salesforce and Gong to evaluate sales processes and identify areas for improvement.
• Collaborate with teams to continuously refine and optimise tools and processes to drive better results.

Cross-Functional Collaboration:

• Partner with marketing, product, and revenue operations teams to ensure alignment and execution on key initiatives.
• Help translate strategic goals into actionable training and enablement programs that drive performance at every level.

Performance Reporting:

• Work with leadership to track key performance metrics and KPIs to evaluate the effectiveness of enablement programs.
• Use data insights to continuously improve and refine sales enablement efforts and ensure teams are aligned with company goals.

 

Events Manager


$110,000 - $120,000 Super Bonus Amazing Benefits | Sydney CBD
Prepare, Plan and execute large scale events to enhance employee experience
Looking for strong events management experience with creative flair and enthusiasm!


Exciting and varied position with a chance to innovate, generate ideas and execute these to create unforgettable events for the company!




I am excited to be representing one of my leading, growing and globally based clients to assist them in sourcing an Events Manager for their Sydney Office.





Amazing benefits include:


Free Lunch and breakfast provided daily!
The chance to make a significant impact on the company's employees and their experience
Private healthcare, gym allowances, and wellness initiatives.
Annual bonuses
Invest in


... Click here to view more detail / apply for Events Manager

Drive innovative family programs and performance, enhancing member satisfaction
Join a global, iconic brand and a supportive work environment
Free gym membership for you and a buddy discounts with retailers more

Who we are: There's never been a better time to join Virgin Active! We have the best talent, doing the best work of their lives with meaning. Our continuous focus on inspiring people to live an active life is what unites us and sets us apart in our vision to be the world's most loved exercise brand. We are part of the Virgin group of companies worldwide and launched our Australian business in with one club, five studios and a dedicated team of just 50 people. Today, we have a team of nearly 1,000 people and we're building a collection of iconic locations in Sydney and Melbourne.
Your gig:  This ... Click here to view more detail / apply for National Children?s Programming Manager

Continuous business transformation with technology is essential for organisations seeking to grow, increase efficiencies and remain relevant amid times of innovation and change. Our Technology Implementation team work closely with organisations to enhance the potential of their technology through the analysis, assessment, and implementation of proven technology solutions. Successful transformation is more than embedding new technology into a business. It requires deep industry insight, functional expertise and technology know-how that underpins an organisation’s strategic goals.

Your Opportunity
We currently have an exciting opportunity for Manager-level across our Technology Implementation division. In joining our successful team, you will:

• Work with different team members for successful implementation of the project, starting from requirement gathering till go-live and support.
• Analysis and design of the key business requirements and convert them into technical requirements
• Develop leading edge technology strategies focused on adding value to users and making real, lasting change
• Development of client-side code components using Java Scripts and Dynamics 365 API
• Development of server-side code components using Liquid, C#.NET and Dynamics 365 API
• Development of dynamics 365 core components such as Plugins, custom actions, workflows, and custom workflow activities
• Customization and configuration of Dynamics 365 applications, including custom model driven apps
• Customization and configuration of PowerApps portal
• Deployment of Dynamics 365 and PowerApps portal related components
• Version controlling the code using AzureDevOps and GitRepo

How are you extraordinary?

• You are passionate about the importance of fantastic communication to share ideas, inspire, and create change. You are able to digest, distil, and communicate complex concepts in both written and verbal forms
• You love being part of a collaborative and multidisciplinary team and building strong relationships both internally and externally
• You are analytically minded and enjoy applying structured thinking and analysis techniques to complex problems.

Your Qualifications and Experience

At KPMG, we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. To be considered for this opportunity, your qualifications, skills & experience could include:

• A University graduate with relevant degree within a computing or business discipline.
• Microsoft Dynamics CRM Certifications are desirable.
• Strong functional knowledge and understanding of Microsoft Dynamics CRM covering a wide spectrum of industries and sectors.
• Minimum 5+ years of relevant and proven end to end implementation experience in Dynamics CRM configuration, customization, standard or customized workflows, dashboards, forms, views, integration, plugin development, report development is a must.
• Detailed knowledge and understanding of all areas within Customer Engagement including Sales, Marketing, Customer Service, Field Services, and Project Service Automation.
• Working knowledge of the Power Platform (Power Apps, Automate, Power BI).
• Good understanding of Dynamics 365 Common Data Service and Common Data Model including the customisations and development of Business Data Models for different solutions.
• Good understanding of Microsoft Dynamics CRM Accelerators, industry templates and add-ons.

Please note, the salary ranges from 100k+ with respect to your level of experience.

We also have offices in the following locations:

Sydney
Melbourne
Brisbane
Perth
Canberra
Adelaide
Hobart
Gold Coast
Darwin
Townsville
Parramatta
Wollongong
Newcastle/Hunter Region
Geelong

Qualifications
Specific qualifications are mentioned above.

Lead a dynamic wholesale pricing team in Sydney 
Support dynamic energy portfolio capabilities 
Sydney based
  Delivering good energy starts from within   Its an exciting time to join Origin. Creating a great place to work means together were progressing our ambition to lead the energy transition through cleaner energy and customer solutions. Were always looking for better ways to deliver for our customers and for our people.   About the role: Origin Energy is seeking a dynamic and experienced Manager to lead wholesale pricing activities as part of our Wholesale & Trading division in Sydney. This role involves leading the Pricing Operations team, ensuring high performance and engagement while maintaining compliance with regulatory and internal obligations.  You will be pivotal in delivering bespoke pricing for large customers, minimising risk, and maximising potential margins. Additionally, you'll foster innovation
... Click here to view more detail / apply for Manager, Wholesale Energy Pricing

Weve only just begun, but what a beginning. In a once in a generation moment, weve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let us connect our people and communities. You could play a role in that. A big one. We invite you to bring your boldness and stand out. You are empowered. Opportunities are plenty for those ready to accept the challenge.
This Opportunity
This role is responsible for managing all operational and customer service aspects of all 3rd party contact centre partners. The Partner Operations Manager will be responsible for the operational and commercial delivery of all these partners, along with successfully driving Service initiatives within the agreed timeframes and quality standards. A key priority for the role is ensuring ... Click here to view more detail / apply for Partner Operations Manager

We are looking for someone to pay a key role in the hotel, our Assistant Manager ensures the smooth operation of the business across all departments and enhances the quality of our guest service. The perfect candidate will be great at managing their time, remain cool under pressure and ensure the team is always having fun!

 

Specific duties include:

• Oversee and support the daily operations of the hotel in the absence of the General Manager
• A driver of guest satisfaction and loyalty recruitment
• Challenge the status quo and continue to grow and innovate in the superior service of our guests
• Taking initiative to ensure that interactions with our guests are positive and productive
• Ensuring that each team member feels valued whilst providing guidance and supporting their learning & development
• Actively resolving guest requests, complaints and challenges
• Be responsible for the health and safety of all patrons, guests and team members

Weve only just begun, but what a beginning. In a once in a generation moment, weve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and Felix.
About Felix:
We're not just about mobile plans; we're about making waves in the digital realm while leaving a greener footprint. Certified carbon neutral and powered by 100% renewable electricity, we've already planted over a million trees through One Tree Planted, and we're just getting started!
This Opportunity
As the Senior Commercial Growth Manager, you will be responsible for performance tracking & forecasting, identifying gaps and areas of opportunity, developing strategies to drive growth, and working collaboratively with the Felix team to execute the growth strategy.
Responsibilities
Commercial Performance Reporting & Forecasting

Deliver reporting on the performance in weekly,
... Click here to view more detail / apply for Senior Commercial Growth Manager (felix)

Site Manager - Retail Fitout
Sydney
Up to $130,000 per year (negotiable based on experience)

Additional Benefits:


Night Shift Loading: Enjoy a 25% loading for night shifts.
Living Away Allowance: Receive a $100 allowance for living away from home during projects.
Car Allowance: Get a $7,500 car allowance to support your mobility.

Opportunity at a leading retail fitout company specialising in creating retail spaces. Work with renowned brands and deliver high-quality fitouts that enhance customer experiences. Great time to join during a pivotal growth period with exceptional growth opportunity.
Role Overview: We are seeking an experienced and motivated Site Manager to oversee our retail fitout projects. As a Site Manager, you will play a crucial role in ensuring the successful execution of projects from start to finish. You'll collaborate with project teams, subcontractors, and clients to deliver outstanding results.

Responsibilities:


Site Supervision: Overseeing construction activities, ensuring compliance with safety regulations, quality standards, and project timelines.
Stakeholder Communication: Maintain effective communication with clients, subcontractors, and internal teams.
Problem-Solving: Address any on-site challenges promptly and proactively.
Quality Assurance: Ensure workmanship meets industry standards and client expectations.
Budget Control: Monitor project costs and track expenses.
Team Leadership: Lead and motivate site teams, including subcontractors and labourers.


Requirements:


Experience: Site Manager in retail fitout or commercial construction.
Qualifications: Relevant qualifications in construction management or a related field.
Technical Skills: Proficient in project management software, safety protocols, and quality control.
Leadership: Strong leadership and communication skills.
Problem-Solving: Ability to handle unexpected challenges and adapt to changing circumstances.
Attention to Detail: Ensure precision and accuracy in project execution.
Client-Focused: Committed to delivering exceptional results for our clients.


Benefits:


Competitive salary package
Career growth opportunities
Collaborative and supportive work environment
Exciting retail fitout projects


How to Apply: If you're passionate about retail fitouts and have the skills to lead successful projects, we'd love to hear from you! Please submit your resume and a cover letter detailing your relevant experience to [email protected] or call on +61 2 9048 8998.
Please click here to apply.

In this role, you will be the key player ensuring the continuation of top-notch guest services on the overnight shift, while performing management-level audit and financial tasks. As the Night Manager, you will oversee the efficient running of the hotel's overnight operations, ensuring maximum guest satisfaction and maintaining the safety and security of the property. With a keen eye for detail and strong communication skills, you will be responsible for maintaining accurate room accounts, master accounts, invoicing, and guest confidentiality.