Total 6,215 community manager job vacancies in Others category in Australia

This role is pivotal in leading a team of Claims Consultants, Claims Service Consultants, and Officers to deliver an outstanding claims experience, in line with TAL's claims philosophy, procedures, and risk management framework.

You will focus on delivering a market-leading customer experience while effectively managing risk and ensuring regulatory compliance. This will be achieved through strong operational discipline, portfolio management, stakeholder engagement, and building capability within the team. Additionally, you will handle escalated issues and customer complaints, ensuring outcomes that align with TAL's claims philosophy.

Key Responsibilities:

• Champion Process Improvement: Drive localized process enhancements and lead effective change management initiatives to embed improvements within the team, ensuring best practices in claims handling.
• Contribute to Strategic Projects: Support departmental and company-wide projects as required, ensuring alignment with TAL’s goals.
• Stay Informed: Keep up-to-date with life insurance guidelines, processes, and policy changes, ensuring our claims handling and service approach reflects industry best practices and TAL’s standards.
• Ad-hoc Duties: Perform other tasks as required to support the team and the business.

Simple Machines – Job Ad – Senior Delivery Manager
Position: Senior Delivery Manager
Location: Sydney, Australia
Travel: Potential travel within ANZ
Simple Machines. Data Engineered to Life™

Simple Machines is a leading independent boutique technology firm with a global presence, including teams in London, Sydney, San Francisco, and New Zealand. We specialise in creating technology solutions at the intersection of data, AI, machine learning, data engineering, and software engineering. Our mission is to help enterprises, technology companies, and governments better connect with and understand their organisations, their people, their customers, and citizens. We are a team of creative engineers and technologists dedicated to unleashing the potential of data in new and impactful ways. We design and build bespoke data platforms and unique software products, create and deploy intelligent systems, and bring engineering expertise to life by transforming data into actionable insights and tangible outcomes.

We engineer data to life™.

The Role:

Simples Machines are seeking a Senior Delivery Manager to join our growing Sydney team.

Our Delivery Managers are crucial to the success of our client engagements. You will be comfortable managing large technology projects and enjoy working as part of a team of senior experts solving challenging problems. 

Responsibilities:

• Stakeholder Management: Building and maintaining strong relationships with clients and internal stakeholders, ensuring clear communication and alignment of project objectives.
• Leadership: Leading cross-functional teams of software engineers, designers, and QA specialists to deliver high-quality software solutions.
• Outcome and Value: collaborating closely with clients to gather requirements, define project scope, and ensure outcomes are aligned with business objectives.
• Planning: developing and managing detailed project plans, timelines, and deliverables to ensure project goals are met on time and within budget.
• Commercial Engagement: Define and manage the project scope through detailed Statements of Work. Act as the primary liaison between internal and external stakeholders, ensuring clear communication of project progress and expectations. Take overall responsibility for overseeing client projects, ensuring that they align with the company's goals and are delivered successfully.
• Risk management: Identifying potential risks and owning mitigation strategies to ensure project success.
• Process improvement: Identify ways to improve how Simple Machines deliver for the client and take ownership of the implementation of those improvements.
• Efficiency of delivery: work with the Simple Machines and client teams to identify and resolve issues and inhibitors to success. Take accountability of the team’s velocity.
• Expertise and advisory: build a deep and technical understanding of the client’s business and the work Simple Machines are delivering. Use that knowledge to become a trusted and reliable advisor to the client team.

Ideal Skills and Experience:

• Expert level understanding of software development processes, including Agile, Scrum and Waterfall/Fixed Price.
• Understanding of time reporting against projects and time tracking/burndown of time against budgets.
• Proficiency in project management tools such as Jira, Trello, or Asana.
• Excellent problem-solving abilities and a proactive approach to identifying and addressing project challenges.
• Exceptional communication skills, with the ability to convey technical concepts to non-technical stakeholders in written and verbal form.
• Experience in managing multiple projects simultaneously, with a track record of delivering successful outcomes.
• Ability to adapt to rapidly changing environments and manage competing priorities effectively.

Professional Experience and Qualifications

• 5+ years of experience in technical project management, software delivery, or a similar role within a software engineering consultancy or technology-driven organization.
• Proven experience in leading and managing software development teams, with a focus on delivering high-quality solutions.
• Demonstrated ability to build strong relationships with clients, stakeholders, and team members.
• Strong organizational skills, with a keen attention to detail and the ability to manage complex project dependencies.
• Familiarity with current industry trends and emerging technologies in software engineering.

What We Offer in the Sydney:

Salary: Competitive salary and benefits package.

Annual Leave: 4 Weeks Standard + Public Holidays

Your Day - No Questions Asked: One additional day off per year, no explanation required!

Regular Lunches: Lunch provided to meet all team dietary requirements in Sydney office Monday, Wednesday, Friday.

Professional Development: $1,500 annual budget for training, courses, and conferences, with potential for additional funding.

Certifications: $2,500 annual budget for certifications and related courses.

Company Sick Leave: 10 days per annum.

Antenatal Support: Paid time off for antenatal appointments, including classes recommended by health professionals.

Snack Bar: We connect around the amazing snack bar and coffee machine!

Join Us:

Simple Machines is a diverse and globally distributed team of individual talents. Everyone in the firm is among the best at what they do. That’s why they’re here. We have a collective obsession with the future and a passion to create real change through technology. If you’re someone who’s as passionate as we are about building a world-class technology company specialising in engineering for data, you’ll fit right in.

At Loam, we’re dedicated to enhancing the sustainability and resilience of agricultural systems through innovative soil carbon sequestration. By empowering farmers and landowners to reduce carbon emissions while improving soil health, we’re helping to create a sustainable future for agriculture. Join us in making a positive, lasting impact on the environment and the global agricultural landscape.

About the Role:

As the Field Operations Manager, you will lead and manage our soil coring and sample management services, playing a crucial role in our CO2 sequestration initiatives within cropping systems.

This position is central to ensuring high-quality, compliant, and efficient operations across our carbon project sites. You’ll be responsible for strategic planning, procurement, contractor management, and maintaining stringent safety and compliance standards.

We’re looking for a detail-oriented leader who excels in planning and coordination, thrives in a regulated environment, and isn’t afraid to get hands-on in the field when necessary.

Key Responsibilities:

• Strategic Expansion: Lead the expansion of Loam’s soil coring operations, including managing contract coring services.
• Safety Leadership: Enforce and audit safety protocols, addressing any concerns to maintain a safe working environment.
• Resource Management: Oversee the dispatch of personnel, contractors, equipment, and products to farm locations nationwide.
• Operational Efficiency: Develop and refine procedures to enhance project tracking, efficiency, and cost-effectiveness.
• Risk Management: Identify and mitigate risks in on-farm carbon sequestration operations, including weather and regulations.
• Equipment Oversight: Manage regular equipment inspections, servicing, and repairs to ensure optimal performance.
• Budgeting and Procurement: Oversee budgeting, procurement, and quality control processes to align with project goals.
• Regulatory Compliance: Maintain compliance with all regulations and standards, both internally and with contractors.
• Continuous Improvement: Assess project outcomes and implement innovative solutions for greater efficiency.
• Collaboration: Work closely with the team, contractors, and lab partners to ensure soil sample efficacy and compliance.
• Team Leadership: Lead a small, dedicated team, ensuring project milestones are met within budget and timelines.
• Training and Development: Organize training sessions to equip staff with the necessary skills and knowledge.
• Wellbeing Initiatives: Implement strategies to support the wellbeing of the team and the work they do.

• Experience in procurement and contract management processes.
• Field operations experience, such as soil coring, is highly desirable.
• Background in agricultural operations or project engineering is advantageous.
• Exceptional communication skills, particularly in negotiation and partnership development.
• Ability to work autonomously with meticulous attention to detail.
• Proven experience in managing robust workplace health and safety settings.
• Demonstrated ability in leading teams and fostering a positive workplace culture.
• Knowledge of Australian carbon regulations is a significant advantage.

• Personal Learning Budget: Support for professional development and continuous growth.
• Flexible Work Environment: Options for remote work to support work-life balance.
• Impactful Work: Contribute to global efforts in environmental sustainability and agriculture.
• Training and Development: Access to a personal development plan with ongoing training opportunities.

Why You Should Join Us:

At Loam, we’re tackling some of the most pressing challenges of our time with a passionate team dedicated to making a real difference. If you’re eager to apply your skills to a mission that truly matters, we’d love to hear from you.

Loam Bio is proud to be an equal opportunity employer, committed to building a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic.