Total 3 call center job vacancies in Others category in wa perth inner and western suburbs

Multiple positions 



ABOUT US


Winc is a company that exists to inspire millions of people in Australia with new and better ways to work and learn. From office, school, facilities and safety essentials, services like print and marketing, to demonstrating what more is possible with our technology and workspace solutions, Winc has a wide product range that can be tailored to our customers needs.




ROLE PURPOSE


As a customer experience agent, you will provide support on a range of enquiries to both our external customers and internal sales team. Our team purpose is to provide effortless interactions by phone, chat or email and we are always looking for ways to improve our customer experience. 




KEY ACCOUNTABILITIES



Handle inbound & outbound customer enquiries
Follow up




... Click here to view more detail / apply for CX CALL CENTRE AGENT ? WA

PEOPLE WHO APPLY WITHOUT A RESUME ATTACHED WILL NO BE LOOKED AT.

The Opportunity:

We are currently seeking highly motivated individuals to join our team as soon as possible:

Role: Inbound Customer Service Representative

Location: Warwick Farm, NSW 2170

Expected Hours of Work:

Monday - Friday from 9:00am - 2:30 pm



The position will include duties such as but will not be limited to:

High volume inbound calls
Addressing existing and new customer enquires/matters and or complaints
Track and trace deliveries to provide feedback to customers i.e. ETA
Maintain status of enquiry by using internal systems
Liaise with different levels of people within the organisation to locate freight
General administrative functions.

About you:

Demonstrated experience working within a high-volume contact centre environment (2 years)
Professional and confident with a customer service focus
Impeccable communication skills, both verbal and written
Superior organizational skills and ability to multi-task and prioritize conflicting deadlines
Positive and resilient outlook
Excellent problem solving and investigative skills
Able to provide at least two employment references.

Position: Wellness Policy Advisor
Job Description:
Hearty Center Pty Ltd is a wellness and clinical nutrition organisation that supports its patients to optimise their health and wellbeing through a combined emphasis on nourishing the body, mind and spirit.
We are currently seeking a full time dedicated and experienced Wellness Policy Advisor to join our team. The successful candidate will play a crucial role in reviewing and shaping our planning policies while providing valuable policy advice to both our patients and the organization
The ideal candidate will possess a deep understanding of policy development and a passion for creating positive and impactful changes in the healthcare landscape.
Candidate can speak fluently English and Vietnamese or Chinese.
Key Responsibilities:
1. Policy Development: Collaborate with cross-functional teams to research, develop, and implement wellness policies that align with organizational goals and promote a healthy environment for our community.
2. Analysis and Evaluation: Conduct thorough assessments of existing wellness policies, identifying areas for improvement and ensuring alignment with current health guidelines and industry best practices.
3. Stakeholder Engagement: Work closely with internal and external stakeholders, including healthcare professionals, community leaders, and organizational decision-makers, to gather insights, build consensus, and address diverse perspectives in policy development.
4. Research and Trend Monitoring: Stay informed about the latest trends, research findings, and advancements in wellness and healthcare policy. Use this information to inform the development and adjustment of policies to reflect current knowledge and industry standards.
5. Communication and Education: Develop clear and concise communication materials to educate employees, community members, and relevant stakeholders about wellness policies. Conduct training sessions to ensure understanding and compliance.
6. Advocacy and Public Relations: Act as an advocate for wellness initiatives within the organization and the broader community. Represent the organization in public forums and collaborate with external entities to promote wellness awareness.
7. Continuous Improvement: Regularly review and assess the effectiveness of wellness policies. Recommend adjustments and updates based on feedback, changing circumstances, or emerging health trends.
Qualifications:
• Bachelor's or Master's degree in Public Health, Health Policy, or a law degree
• Proven experience in developing and implementing policies, preferably in a healthcare or community setting but not necessary as training will be provided
• Strong analytical and problem-solving skills, with the ability to translate research findings into actionable policy recommendations.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
• Passion for promoting health and well-being, along with a commitment to creating positive social impact.

Salary range: $95,000 - $110,000

Please email your detailed CV and qualification certificate to be considered for the position.