Total 5,915 brand manager job vacancies in Others category in Australia

We have an outstanding opportunity to join our Front Office team as a Duty Manager! 

The role reports directly to the Front Office Manager and to the Director of Operations your primary responsibility is ensuring a high level of guest service at all times across the hotel.

As Duty Manager, your tasks and responsibilities will consist of, but are not limited to the following:

• Assist with the management of all operational departments as required
• Management of roster, costings and forecasting
• Professional development of Guest Service Agents to ensure strong succession planning
• Involvement in and management of setting KPI's for Front Office & guest satisfaction
• Process and assist with check-in, check-out of guests, ensuring all procedures are adhered too.
• Assist in all areas of the hotel to eliminate potential issues including Food & Beverage operations
• Immediately attending to guest requests, and leading by example to other members of the team by being proactive and resourceful.
• Responsibility for the health and safety of all patrons, guests and staff members.
• Overseeing of whole guest experience from Reservation through to departure.
• You are naturally a confident person who is able to approach people and initiate conversation.
• You are able to manage your time and can handle juggling numerous tasks at once and have experience. 

As Assistant Manager, you will oversee the daily operation of the Front Office and Concierge teams, whilst also supporting the Guest Experience, Reservations and Night Audit functions. Your duties will include;

• Effective supervision of all guest arrivals and departures; ensuring guest service standards are maintained throughout the guest's stay.
• Utilization of Opera software, ensuring accuracy in use and a range of reports are produced to meet operational needs.
• Supervision of lobby services (including Concierge and lobby table service), ensuring guest arrivals and departures are as efficient as possible.
• Regular liaison with Engineering and Housekeeping departments, ensuring requests are completed quickly, focusing on guest needs as a priority.
• Promote and ensure strong communication of ALL (Accor Live Limitless) as a key loyalty benefits program.
• Ensure public areas are clean and well presented with regular monitoring.
• Ensure there is management support and presence visible on Front Desk and in the lobby during key times throughout the day.
• Daily liaison with the Reservations office to ensure accuracy in room allocation and maximizing of yield.
• Assume responsibilities as Chief Fire Warden, and primary First Aid officer as required.
• Openly communicate with staff, ensuring regular training and feedback is provided.

We are seeking an experienced and dynamic General Manager to lead our dedicated team at Novotel Canberra.
As the General Manager, you will be responsible for overseeing all aspects of the hotel’s operations, ensuring a seamless guest experience, driving financial performance, and fostering a positive work environment. 

Key Responsibilities: 

• Leadership & Management: Lead, motivate, and develop a diverse team to deliver exceptional service and achieve operational excellence. Foster a positive and inclusive workplace culture. 

• Guest Experience: Ensure that all guests receive a high standard of service and a memorable experience. Address and resolve any guest issues or complaints promptly and effectively. 

• Financial Performance: Manage the hotel’s financial performance, including budgeting, forecasting, and achieving revenue and profitability targets. Implement strategies to optimise financial results. 

• Operational Excellence: Oversee and support the hotel management team to enhance operational effectiveness, maximise profitability, ensure high visibility and compliance, and maintain strong communication with stakeholders and owners while continuously improving productivity and service standards. 

• Sales & Marketing: Collaborate with the Sales and Marketing team to develop and execute strategies to drive revenue, increase market share, and enhance the hotel's reputation. 

• Community Engagement: Build and maintain strong relationships with local businesses, organisations, and the community to enhance the hotel’s profile and reputation. 

At H&M Group, we are here to inspire people around the world to express their personality through fashion and design by making a more sustainable lifestyle exciting and accessible for everyone – regardless of style or budget. To get there, we have set the 2030 Goals for People, Planet and Growth, ensuring that we can continue leading our industry towards a sustainable future and creating long-term profitable growth.  

In the coming years we focus on elevating the full H&M experience in the eyes of the consumers through Product, Experience and Brand, guided by our Brand Plan. Do you want to be part of making us succeed? 
 
The AUNZ team are taking the next steps to accelerate towards our brand direction by reshaping our operations. To achieve our ambitions, deliver on our goals and create value for our customers, our colleagues play a key role. With clarified roles and responsibilities, we continue to execute with speed and adapt to the changes in the world around us.  

As the Expansion Manger you lead a team consisting of a Lease Manager, Legal Counsel and Expansion Controller and co-lead a team of C&F Managers. You set strategy and targets for growth, portfolio management - and negotiation for the sales market and are responsible for budgets, P&L's and sales forecasts within the sales market. You set a foundation for collaboration and alignment across expansion functions on strategy and projects.

Key responsibilities: 

Leading the team

• Create conditions to enable performance of teams and individuals. 
• Identify and develop talents in order to build (future) organisation and diverse teams. 
• Strengthen teamwork and foster cross functional collaboration. 

Strategy and Targets

• You create the expansion strategy and portfolio management plan for the sales market.
• You have the ownership of the financially and commercially healthy portfolio and new project performance.
• Have the customer in focus in the expansion strategy and location selection.
• Have a good understanding of the leasing, legal and the real estate market and secure that all strategy, negotiations and contract execution is in line with company, legal and ethical standards.
• You plan weekly, quarterly and yearly activities taking into consideration local and regional deliverables.

Budget, P&L and Sales

• You secure that all projects meet their sales, cost and investment budgets.
• You have responsibility for the profitability and the occupancy cost level of the portfolio and take the relevant actions to secure the financial health of the portfolio long term. 
• You follow up on all new projects’ sales and cost and draw learnings for future projects and budgeting.

Collaboration

• You work in close collaboration with the Regional Head of Expansion to set and implement the strategy in your market.
• Secure high professionalism of teams in your market by giving clear feedback on development areas, providing ideas and promoting cross-department and cross-brand collaboration.
• You work in close collaboration with the Regional Expansion Manager to secure the best overall result for the business.

Closer to home, and conveniently located in the beautiful Newcastle on NSW's coast, the Mercure Newcastle is looking for a Full Time Assistant Manager to join our team.

We are seeking an energetic and enthusiastic Assistant Manager to ensure the smooth and efficient running of the Hotel's operation with a high level of customer service provided at all times. 

What will you be doing?

• Assist and oversee the day-to-day operations of the Front Office team and working closley with housekeeping, maintenance and Food & Beverage team
• Supervise and monitor team members with true leadership ability that motivates the entire team.
• Take initiative to ensure all interactions with our guests are positive and productive.  
• Ensure the smooth and efficient running of the Hotel's operation in absence of the General Manager/Front Office Manager with a high level of customer service provided at all times.
• Actively resolve complaints and challenges presented by guests/customers to reach a win-win situation.
• Ensure there is management support and presence visible on Front Desk and in the lobby during key times throughout the day.  
• Process and assist with check-in and check-out of guests when needed.
• Respond to and coordinate emergency situations.
• Assist with preparation and service of all-day dining orders and cafe orders and assist in the restaurant when needed.

Job Title: Partnership Manager 
Location: Macquarie Park, Sydney, NSW, Australia – hybrid (in-person & remote)
Job Type: Full-time 

Reporting: To the CEO 

About Us:
Step into one of the most exciting and fastest-growing sectors in the economy with ShiftCare! As the market leader in Australia, we're transforming care management for home care, disability, aged care and healthcare providers. Our innovative platform simplifies scheduling, client management, billing, and compliance, empowering care professionals to deliver exceptional care.  

Key Responsibilities:

• Develop and execute strategies to build and maintain strong partnerships with key industry stakeholders across Australia, USA and Canada
• Identify, Target, Prioritise and pursue new partnership opportunities to expand ShiftCare’s reach and influence.
• Manage the partners' webinar pipeline, ensuring successful planning and execution of events.
• Identify and facilitate collaboration opportunities, including social, webinars, ebooks, blogs, whitepapers, and event participation.
• Oversee and manage the partnership referral program, including tracking and reporting performance.
• Collaborate with internal teams to align partnership goals with ShiftCare’s strategy.
• Monitor partnership performance and provide regular updates and insights to the CEO.

Skills & Experience:

• Minimum of 5 years of sales experience or proven expertise in partnership management.
• Demonstrated track record of meeting or exceeding sales targets through successful partnerships and business development
• Proven ability to drive sales through strategic partnerships, including a strong understanding of sales pipelines, lead generation, and conversion strategies
• Excellent communication, negotiation, and presentation skills.
• Familiarity with the healthcare sector is advantageous

Join Us:
This is your chance to make a significant impact in a booming sector and drive success through effective partnership management. Make your mark with ShiftCare!