Pubs by Hangan are currently looking to recruit an experienced and qualified Venue Manager to join their team in Wandiligong VIC 3744. Daily Tasks/Res..
Pubs by Hangan are currently looking to recruit an experienced and qualified Venue Manager to join their team in Wandiligong VIC 3744.
Daily Tasks/Responsibilities:
- Ensure opening, mid-shift and closing procedures are completed
- Overseeing personnel including bar, kitchen and housekeeping staff
- Training of new staff
- Assisting in operational activities during service times
- Responding to telephone calls and email enquiries in a timely manner
- Data input
- Posting on company social media and responding to comments/messages etc.
- Maintain quality food and beverage service
- Ensure the highest level of customer service for our patrons
- Updating Specials Boards with daily food specials
- Promotions put on the boards outside and are active within venue
- Building relationships/rapport with customers/visitors/locals, etc.
- Ensuring compliance with all applicable liquor licensing laws
- Ensuring OH&S and sanitation procedures are strictly adhered to
- Supervise and train all bar staff
- Ensure the bar area remains clean during service
- Work shifts required to meet the needs of the bar – this may include nights, weekends and holidays
- Continuously evaluate and improve the bar’s offerings, including menu items, promotions and events
- Diffusing tense situations between patrons or staff members to prevent possible safety or legal issues, ejecting unruly persons, if needed
- Maintaining a fun, safe atmosphere for patrons
- Ensure the venue is secure at the end of shift
Weekly Tasks/Responsibilities:
- Square/Obee management
- Stock ordering for alcohol, bar snacks and consumables; adjusting PAR levels within seasonal times
- General event planning
- Rostering (incl. Deputy)
- Weekly reporting of all KPIs
- Review financial performance of the pub
- Creating and applying a marketing strategy to promote the pub’s services
- Evaluating pub performance and ensuring compliance with health and safety regulations
- Ensure the kitchen is always operating in line with The Food Act 1984 and associated regulations
- Schedule yourself 2 kitchen shifts per week
- Coordinating with external parties, including large group guests, suppliers and contractors conducting works on the property
- Promoting the pub in the local community
- Responding to patron reviews
- Assist General Manager with interviewing prospective candidates and hiring decisions
- Approving large expenses and invoices
- Beer line cleaning and system maintenance
- Coffee machine cleaning and system maintenance
- Receiving stock, storage and rotation
- Ensure venue is tracking to budget targets
- Ensure staff costs are in line with pub demand
Monthly Tasks/Responsibilities:
- Updating Vectron and specials boards with monthly drinks specials
- Planning and implementing monthly bar promotions
- Planning for seasonal staff requirements
- Planning for equipment replacement/maintenance
- Staff training to be conducted to maintain service standards
- Work with General Manager and Head Chef to develop calendar of food and entertainment events to ensure venue growth
Skills and Abilities:
- Tertiary qualification in relevant field or at least 3 years' of relevant experience
- Food Handling certificate
- Responsible Service of Alcohol Certificate
- Ability to work in a team environment
Salary range is $80,000-$95,000pa commensurate with experience
Fulltime Position available
Applications open on 18th of November 2024 and closes on 18th of December 2024
If you are interested in this role APPLY now. Only shortlisted candidates will be contacted
