Total 9 hr assistant job vacancies in Others category in Australia

We are looking for a Occupational Therapy Assistant to join our team in Bunbury on a full-time or part-time basis!

If you are passionate about delivering excellent customer care and making a difference in people’s lives, this is the place for you. Help your clients regain their independence and achieve their goals in life and work!

We build better lives through work and health.

As a valued team member, your responsibilities will include:

• Working within various insurance schemes, including Motor Accident Schemes, Worker’s Compensation and DVA 
• Assisting and shadowing the rehab consulting team undertaking Worksite, Functional, Ergonomic, Equipment and Home ADL Assessments
• Report writing and other administrative tasks
• Designing, implementing and monitoring programs that assist injured employees return to the workforce
• Liaising with clients, medical practitioners, insurers and employers to achieve outcomes appropriate for all parties
• Providing Ad Hoc Support to a multi-disciplinary term of Rehabilitation Consultants to assist clients in recovering from injury

We are looking for a Occupational Therapy Assistant to join our team in Adelaide on a full-time or part-time basis!

If you are passionate about delivering excellent customer care and making a difference in people’s lives, this is the place for you. Help your clients regain their independence and achieve their goals in life and work!

We build better lives through work and health.

As a valued team member, your responsibilities will include:

• Working within various insurance schemes, including Motor Accident Schemes, Worker’s Compensation and DVA 
• Assisting and shadowing the rehab consulting team undertaking Worksite, Functional, Ergonomic, Equipment and Home ADL Assessments
• Report writing and other administrative tasks
• Designing, implementing and monitoring programs that assist injured employees return to the workforce
• Liaising with clients, medical practitioners, insurers and employers to achieve outcomes appropriate for all parties
• Providing Ad Hoc Support to a multi-disciplinary term of Rehabilitation Consultants to assist clients in recovering from injury

• Are you interested in the occupational rehabilitation field?
• Do you want to get some hands-on experience in the industry?
• Hybrid office-based and work from home position.

Transform your career and gain real-world experience in the occupational rehabilitation industry, and the opportunity to work directly within a multi-disciplinary team of high performing consultants.

In this diverse role, you will enjoy providing case management support to consultants delivering rehabilitation services, ensuring excellence and quality of customer and client service delivery, and driving improved return to work outcomes for clients. 

You will get the opportunity to develop a wide variety of skill sets including workers compensation, case management, ADL assessments, vocational assessments, transferable skills analysis, labour market analysis, and project work. 

As a student interested in exploring Occupational Rehabilitation as future accredited Rehabilitation Consultant, you will get the appropriate training by our professionals and the opportunity to step into a consultant role in the future (depending on your qualifications). 

The Benefits

New team members enjoy comprehensive induction and employee assistance programs combined by ongoing workplace mentoring. Clearly defined career development pathways are aligned with a competitive remuneration package and salary packaging options are available.

We have a robust "promote from within" culture and secondment opportunities keep life interesting and challenging for our employees. If social events and activities are your thing, we have plenty to choose from too!

How you’ll be making an impact

As a Professional Support Assistant, you will work closely with and support a team of Allied Health professionals. Your responsibilities will include: 

• Assisting with data entry and producing data reports
• Assisting with invoicing processes
• Assisting with reception duties when required
• Providing all administration support to the team as required
• Managing outgoing mail for the team – scanning, copying, posting etc.

• Process claimant files post-assessment
• Sort and prepare documents for digital scanning
• Monitor scanned files for accuracy
• Paper file destruction
• Maintain privacy and confidentiality obligations
• General administrative tasks

We are looking for a motivated team player who is passionate about customer service and building relationships. The ideal candidate will bring energy, enthusiasm and initiative with a drive to support their team and their career.

The role will require you to provide administration support to our Occupational Therapists, Speech Pathologists, Psychologists, Behaviour Support Practitioners, Physiotherapists and Exercise Physiologists to deliver quality outcomes for our clients.

Role Responsibilities include:

• General Administrative tasks including, emails, calls & reporting
• Booking clinician appointments 
• Manage administrative tasks related to the coordination of NDIS plans, service agreements and funding.
• Liaising with both new and existing participants and families
• Developing and maintaining relationships with external stakeholders
• Updating participant information details within database 
• Looking after compliance and documentation

We offer you:

• Benefits – Professional Development allowance, staff referral scheme, Fitness Passport, purchase additional leave… just to name a few
• Excellent remuneration – Competitive salary + laptop + smartphone + salary packaging options
• A Great Team - extremely supportive Allied Health Team environment  
• Career progression – Access to ongoing training tailored to your interests and long-term goals combined with professional development opportunities with Ability Action Australia and our parent company MedHealth
• Passionate and uplifting culture – You will be part of a purpose and values driven team focused on delivering outstanding service to NDIS participants

This role will provide case management support and deliver therapy programs to NDIS participants so they can further engage in daily tasks; under the supervision of an allied health professional.

Duties include:

• Booking appointments and assessments on behalf of a clinician
• Follow up with stakeholders to obtain documentation required by the clinician, such as standardised assessments, school visit forms, clinical reports
• Delivery therapy programs to participants under the direction of an allied health professional
• Be responsible for managing an allocated case load and completing therapeutic processes in a timely manner
• Evaluate the results of therapy by observing, noting, and evaluating participants progress and implementing recommended adjustments and modifications.

• Provide exceptional customer service & product/service information at front house, via telephone and email
• Supporting the Client Services Specialists and Clinic Coordinator with ad hoc tasks
• Work collaboratively with all departments to support client, examinee and expert needs
• Working towards and achieving company KPI’s and objectives for expert bookings, customer onboarding & customer service
• Assist in training lawyer/insurers/experts in the use of systems as required; 
• SMS inbox management for examinee appointment confirmation
• Pro-active appointment confirmation calls to examinees and clients to avoid Failure to Attend(FTA)/late-cancellations.
• FTA/late-cancellation re-bookings
• Teleconference connections
• Home-risk assessments
• Video testing calls with examinees
• Assist the Clinic Coordinator at front reception when required to ensure Examinee and Expert support on clinic days.
• Regular communication with Managers, Clinic Coordinator and Client Services Team.
• Communicate effectively with File Team and QA; 
• Adhere to quality standards as per SOPs.
• Responding to basic enquiries sent to [email protected]; 
• Keep up to date with key administrative knowledge in order to provide effective support as requested;  
• Support Expert needs in order to enhance their experience ie. system training and assistance with general queries;
• Assist in managing the Court Hearing Notices process with the Clinic Coordinator and Client Services team.
• Assist the File and Admin team and Experts in chasing for documents for upcoming assessments from lawyers and communicate to experts and team.
• Ensure that facilities are suitable for expert needs; 
• Assist the Client Services Specialists in identifying any potential risks or issues to the team and appropriate manager.
• Promote and support practices that are inclusive, responsive, safe and accessible.

We are looking for a Professional Support Assistant to join our team in Sydney on a casual basis!

About the role

As a Professional Support Assistant, you will work closely with and support a team of Allied Health professionals. Your responsibilities will include: 

• Managing outgoing mail for the team – scanning, copying, posting etc
• Assisting with data entry and producing data reports
• Assisting with coordinating and arranging meetings and appointments with clients
• Assisting with reception duties when required
• Providing all administration support to the team as required