Total 14 quality assurance manager job vacancies in Others category in Australia

Novotel Barossa Valley Resort is seeking an experienced General Manager to lead and oversee all aspects of this picturesque resort, nestled in the heart of Australia’s premier wine region. As a brand ambassador for Novotel, you will bring your passion for hospitality, strong operational expertise, and solid commercial and financial acumen to the role. The ideal candidate will have a proven track record of managing a dynamic team, driving exceptional guest experiences, and achieving business success. This is a unique opportunity for a dedicated and results-driven leader to shape the future of a resort that offers the perfect blend of regional charm, world-class dining, and outdoor adventure in the Barossa Valley. Join us and contribute to the continued growth and success of this stunning destination. 

As General Manager you will be responsible for: 

• Leading, inspiring and mentoring a driven team of Heartists® to enable their individual growth and help drive the overall success of the business 
• Developing and implementing strategic plans to drive revenue, improve operational efficiency, and enhance the overall guest journey experience 
• Supporting all departments in the achievement of operational targets 
• Overseeing sales and marketing to maximise occupancy and revenue. 
• Championing employee engagement, fostering a collaborative and inclusive environment for all our Heartists 

Novotel Sydney Darling Square is seeking an exceptional General Manager to lead and oversee all aspects of the hotel, while embodying the Novotel brand's commitment to quality and guest satisfaction. As a dynamic, results-oriented leader with a proven background in hospitality, you will inspire and guide a passionate team to deliver outstanding service and ensure the continued success of this vibrant property. This is a fantastic opportunity for an ambitious and highly motivated individual to take the reins of a thriving hotel, driving performance and innovation while maintaining an engaging, collaborative environment. 

You will be responsible for: 

• Leading, motivating, and mentoring a talented team of hospitality professionals to support their personal growth and contribute to the overall success of Novotel Sydney Darling Square 

• Developing and executing strategic plans to drive revenue, enhance operational efficiency, and elevate the guest experience 

• Collaborating with all departments to ensure the achievement of operational targets and seamless service delivery 

• Overseeing sales and marketing initiatives to maximise occupancy, drive revenue, and enhance hotel visibility 

• Championing a culture of employee engagement, fostering a collaborative, inclusive

You will be supporting the Director Commercial Australia in driving hotel performance and achieving key commercial KPIs. Manage a portfolio of hotels, assist Operational leaders, and help develop commercial skills with our hotel teams. Lead hotel pre-opening projects in collaboration with Sales, Marketing, Distribution, Revenue, and Communication teams. Analyse results, propose improvements, and ensure the effective use of Accor tools and processes.

This role is responsible for:

• Implementing the strategic direction from the Accor Pacific Office, MEA APAC, and Central Offices
• Support hotels in building robust budgets, creation of business and channel plans that drive above-market performance.
• Collaboration with Operational leaders and in hotel commercial teams to leverage and activate commercial initiatives
• Analyse commercial performance providing recommendations to enhance performance across a range of channels and systems
• Support training, coaching and talent development of hotel commercial teams
• Onboard new hotels and oversee development of appropriate commercial plans including pre-opening, and hotel business plans
• Support key supplier relationships, assist managing major precinct tenders, and support new business opportunities with existing and potential clients across the region.
• In depth market knowledge across geographies supporting properties to maximise commercial opportunities

Novotel Surfers Paradise is looking for the next General Manager to lead and manage all aspects of the Hotel and be an ambassador of the Novotel brand. You will be a passionate, innovative, and results-driven leader with a strong background in the hospitality industry. This is an excellent opportunity for a highly motivated individual to take charge of this busy Gold Coast hotel and lead a dedicated team to success.  

You will be responsible for: 

• Leading, inspiring and developing an exceptional team of hospitality professionals to enable their individual growth and help drive the overall success of the business 

• Developing and implementing strategic plans to drive revenue, improve operational efficiency, and enhance the overall guest experience 

• Supporting all departments in the achievement of operational targets 

• Overseeing the marketing and sales efforts to maximise occupancy and revenue. 

• Championing employee engagement, fostering a collaborative and inclusive environment for all our Heartists 

We are seeking an experienced and dynamic General Manager to lead our dedicated team at Novotel Canberra.
As the General Manager, you will be responsible for overseeing all aspects of the hotel’s operations, ensuring a seamless guest experience, driving financial performance, and fostering a positive work environment. 

Key Responsibilities: 

• Leadership & Management: Lead, motivate, and develop a diverse team to deliver exceptional service and achieve operational excellence. Foster a positive and inclusive workplace culture. 

• Guest Experience: Ensure that all guests receive a high standard of service and a memorable experience. Address and resolve any guest issues or complaints promptly and effectively. 

• Financial Performance: Manage the hotel’s financial performance, including budgeting, forecasting, and achieving revenue and profitability targets. Implement strategies to optimise financial results. 

• Operational Excellence: Oversee and support the hotel management team to enhance operational effectiveness, maximise profitability, ensure high visibility and compliance, and maintain strong communication with stakeholders and owners while continuously improving productivity and service standards. 

• Sales & Marketing: Collaborate with the Sales and Marketing team to develop and execute strategies to drive revenue, increase market share, and enhance the hotel's reputation. 

• Community Engagement: Build and maintain strong relationships with local businesses, organisations, and the community to enhance the hotel’s profile and reputation. 

Peppers Marysville, a Shakespeare Property Group asset, is seeking an exceptional Hotel professional to take the helm as General Manager. This role presents a unique opportunity to lead a passionate team in delivering exceptional experiences amidst the picturesque charm of Marysville. 

As General Manager, you will leverage your visionary leadership skills to foster a culture of excellence, elevate guest satisfaction, and optimise operational performance. We seek a seasoned leader who embodies the ethos of Peppers Marysville: refined indulgence, attention to detail and excellent personalised and exceptional food and wine. 

This is a fabulous opportunity for a General Manager or Hotel Manager with previous experience to autonomously lead and drive success across the boutique Hotel. As General Manager you will be responsible for: 

• leading the overall management and strategic direction of Peppers Marysville 

• cultivating relationships with key stakeholders, including guests, owners, and suppliers 

• driving and supporting all departments in the achievement of operational efficiency 

• maximise the Hotel in terms of profit and management of financials 

• champion employee engagement, promoting a sustainable collaborative and inclusive environment for all our Heartists 

As General Manager at ibis budget Gosford, your role will encompass a wide range of responsibilities aimed at ensuring the seamless functioning of the hotel and the delivery of memorable guest experiences.

From overseeing day-to-day operations to setting and implementing strategic objectives, you will play a pivotal role in driving the hotel's success. Your leadership will inspire and empower a team of dedicated professionals, fostering a culture of excellence and collaboration. You will also be the face of the hotel and be involved in the operation, cultivating strong relationships with guests, partners, and stakeholders to uphold the reputation of ibis budget Gosford.

Responsibilities for the role include:

• Leading the overall management and strategic direction of ibis budget Gosford
• Building and maintaining relationships with key stakeholders, predominantly owners, guests, and suppliers
• Ensure long term profitability of the operational departments and the hotel, maximising revenue and yielding opportunities.
• Conduct regular analysis on all departments to continuously improve productivity, quality, market competitiveness and service standards.
• Develop, inspire, and lead team members to create a great place to work that embodies our Heartist culture.

As General Manager at ibis Sydney Barangaroo, you will spearhead the operation of one of Sydney's most vibrant and sought-after economy hotels.

Your role will encompass a wide range of responsibilities aimed at ensuring the seamless functioning of the hotel and the delivery of exceptional guest experiences. From overseeing day-to-day operations to setting and implementing strategic objectives, you will play a pivotal role in driving the hotel's success. Your leadership will inspire and empower a team of dedicated professionals, fostering a culture of excellence and collaboration. You will also be the face of the hotel and involved in the operation, cultivating strong relationships with guests, partners, and stakeholders to uphold the reputation of ibis Sydney Barangaroo as a premier destination for both business and leisure travellers.

This is an exciting opportunity for a seasoned hotel professional to make their mark on Sydney's hospitality scene and lead a team to new heights of success and innovation.

Responsibilities for the role include:

• Leading the overall management and strategic direction of ibis Sydney Barangaroo
• Building and maintaining relationships with key stakeholders, predominantly owners, guests, and suppliers
• Ensure long term profitability of the operational departments and the hotels, maximising revenue and yielding opportunities.
• Conduct regular analysis on all departments to continuously improve productivity, quality, market competitiveness and service standards.
• Develop, inspire, and lead team members to create a great place to work that embodies our Heartist culture.

Getting to know the role and your responsibilities

• Develop and implement strategic category management plans that identifies key opportunities to drive value to the business;
• Establish, monitor, and implement suppliers’ key service levels and performance enablers for key service categories;
• Proactively gain and maintain knowledge of respective supply markets and commodity pricing movements;
• Manage tender process in Scanmarket, evaluate supplier proposals, and presenting the commercial summary & recommendations for stakeholder approval;
• Work closely with internal stakeholders to furnish service level agreements with nominated suppliers that responds to both corporate and hotel level expectations;
• Manage the roll-out of the national agreement with the hotel’s network;
• Respond to hotel requests and inquiries in a timely manner; and
• Provide escalation points to solve any issues between hotels and suppliers.

The Mercure Brisbane Spring Hill has a great opportunity for a distribution and strategy loving Revenue Manager with a naturally analytical mind. Our ideal candidate works autonomously, has confidence in their decision-making ability, strong problem-solving skills and can communicate strategy to key stakeholders.

The Revenue Manager will report directly to the General Manager and liaise with Regional Director of Revenue & Channel Performance, and Hotel Department Heads.

Key responsibilities of the role include:

• Work closely with the Sales Team to maximise revenue and achieve targets
• Analyse market and hotel specific trends in order to accurately forecast future demand and apply strategies
• Ascertain and implement the ideal business mix for the Hotel
• Ensure optimal presence for business opportunities through brand websites, third party websites, CRO and GDS
• Use your strong analytical skills to correlate data from multiple sources
• Create and analyse reports, and utilise these results to make strategic decisions
• Utilise Opera PMS, EzRMS, OTA Insight and the Accor distribution system on a daily basis
• Demonstrate attention to detail and the ability to manage multiple tasks

You will be responsible for seeking out development opportunities for Accor within the Pacific and supporting the Vice President of Development Pacific & Chief Development Officer Pacific in securing the growth of our network.

You will have the ability to understand and navigate complex stakeholder environments within a global environment and the ability to think strategically, be highly flexible and able to respond effectively to change.

You will have a passion for hotel operations, strong personal integrity and be a confident and articulate communicator who is comfortable with negotiations, relationship building  and networking.

We are seeking passionate and driven individuals to take on the role of Restaurant or Café Manager. 

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Restaurant or Café Manager, you will:

• Ensure Team Members  greet guests and escorts them to tables
• Schedules dining reservations
• Trains and monitors Food and Beverage Attendants and ensures service standards are met
• Ensures accurate recording and verification of Team Member time records
• Manages all Team Members  in all aspects of the daily operation of the outlet, providing the necessary assistance where required
• Ensures that approved service sequences and standards are established and maintained at all times
• Ensures that all opening and closing procedures are carried out to an acceptable standard and supervises outlet
• Maintains efficient operating procedures for the outlet’s point of sale cashiering computer system, ensuring accuracy and balancing of till and the department cash float
• Maintains a high level of cleanliness and care of all equipment and materials; and ensure security of outlet
• Promptly reports any maintenance work required to the Manager and or maintenance department
• Maintains all outlet stock levels
• Conducts daily briefings
• Completes the Restaurant daily log book
• Develops training plans and conducts on and off the job training sessions for all outlet Team Members 
• Attends all scheduled food and beverage and other relevant meetings when required
• Monitors outlets manpower, payroll budget, control costs and maximise profitability
• Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance and monitors service personnel’s appearance and grooming
• Punctual, efficient, and courteous at all times with guests and fellow Team Members alike
• Is aware of own work schedule and always provides adequate notice when circumstance prevent one from adhering to that schedule
• Handles all guest complaints immediately, courteously and satisfactorily
• Ensures all guests are greeted & escorted to their allocated tables when possible
• Assists with conducting performance appraisals of subordinates as instructed
• Other duties as may be prescribed from time to time due to operational needs

Work in paradise with panoramic office views spanning coastline to hinterland, supporting a dynamic team focused on creating the opportunity for holidays and memories to last a lifetime. 

You will be part of the management team on the Gold Coast Sales Deck, with responsibilities across a geographically spread operation. You will be responsible for the managing of all administration functions and office management of the Sales offices, to ensure a smooth operation of the administrative function.

Embark on your journey with a dynamic team of Sales professionals working flexibly across Thursday to Monday.

Your Role: 

• Accurately prepare contracts and finance documentation on an on-going basis

• Provide training and assist the sales team to ensure compliance with regards to documentation
• Manage all administrative functions within the Sales Offices
• Ensure accurate data entry of records of all customers
• Prepare and distribute daily Sales reports

• Liaise with the Corporate Offices, building relationships with the multi department teams

We are seeking passionate and driven individuals to take on the role of Restaurant or Café Manager. 

We are hiring for multiple positions across locations in Australia outside of Sydney, Melbourne and Brisbane.

As our next Restaurant or Café Manager, you will:

• Ensure Team Members  greet guests and escorts them to tables 
• Schedules dining reservations
• Trains and monitors Food and Beverage Attendants and ensures service standards are met
• Ensures accurate recording and verification of Team Member time records
• Manages all Team Members  in all aspects of the daily operation of the outlet, providing the necessary assistance where required
• Ensures that approved service sequences and standards are established and maintained at all times
• Ensures that all opening and closing procedures are carried out to an acceptable standard and supervises outlet
• Maintains efficient operating procedures for the outlet’s point of sale cashiering computer system, ensuring accuracy and balancing of till and the department cash float
• Maintains a high level of cleanliness and care of all equipment and materials; and ensure security of outlet
• Promptly reports any maintenance work required to the Manager and or maintenance department
• Maintains all outlet stock levels
• Conducts daily briefings
• Completes the Restaurant daily log book
• Develops training plans and conducts on and off the job training sessions for all outlet Team Members 
• Attends all scheduled food and beverage and other relevant meetings when required
• Monitors outlets manpower, payroll budget, control costs and maximise profitability
• Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance and monitors service personnel’s appearance and grooming
• Punctual, efficient, and courteous at all times with guests and fellow Team Members  alike
• Is aware of own work schedule and always provides adequate notice when circumstance prevent one from adhering to that schedule
• Handles all guest complaints immediately, courteously and satisfactorily
• Ensures all guests are greeted & escorted to their allocated tables when possible
• Assists with conducting performance appraisals of subordinates as instructed
• Other duties as may be prescribed from time to time due to operational needs