Total 3,696 Information Technology job vacancies

Your New Role

Are you a talented system administrator or support analyst looking for an exciting new role in Melbourne in Leidos Australia’s Intelligence business line? Our exciting classified programs at Leidos develop and support our Federal Government customers IT systems, including mission critical classified system. We have multiple opportunities to join our exciting multi-year program to deliver and support an enterprise Case Management System.

In this role you will provide Level 2 and Level 3 ITSM support for mission system applications. You will work in a small support team providing technical support and troubleshooting of technical issues and ensure continued operation of services. You’ll interact with the Leidos developers who are updating the application, the security operations team, client system owners, 3rd party product vendors and of course, end users. Other duties include:

• Level 2 and Level 3 System monitoring, technical support and reporting, including ongoing process improvements to enhance operational availability and reliability
• Completing incident ownership including triage, investigation, resolution, escalations and post incident follow up
• Performing root-cause analysis of application related issues and recommend solutions, liaising with other ITSM teams and end users as required
• Creating and maintaining system and operational documentation, including the creation and maintenance of Knowledge Based Articles for the Level 1 Help Desk and Level 2 Client Business Support
• Participation in a team on-call roster and management of priority incidents and problems with in contractual KPI’s.
• Engaging with the development team to identify new features and enhancements, and prepare for new application patches

Due to the nature of work we do for our customers, all applicants are required to be Australian Citizens and hold a NV1 security clearance and be capable of upgrading to a PV security clearance.

About us 

blueAPACHE is an Australian owned award-winning Managed Service Provider, recognised for the 5th year running, as Mid-Market Partner of the Year at the ARN Innovation Awards. 

We pride ourselves on being a genuinely great place to work, with a vibrant culture, clear vision, and strong leadership. When joining blueAPACHE, you are joining an organisation that is driven by our core values of employee and customer experience. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. 

 Due to continuous growth, we have an exciting opportunity for a Network Engineer to join our Professional Services Team. 

 The successful candidate will be instrumental in overseeing the effective execution of infrastructure projects that involve Firewalls, SD-WAN, Switching, Wireless, NAC and integration with Service Provider Core Network, Azure Networking and Windows AD Services.  

This role will be based in Melbourne (preferable), open to consider candidates in Sydney and Brisbane.

Responsibilities 

• Planning, designing, and executing wired and wireless network solutions, along with the assessment and improvement of current network infrastructures.  
• Delegate workload and guide project engineers to achieve successful delivery within their technical domain.  
• Provide technical guidance to new clients and collaborating closely with presales Solution Architects for comprehensive project delivery. 
• Collaborate with the Service Provider Team to support the maintenance and enhancement of the Core/MPLS network and subsequently, conduct internal training sessions for engineers as needed. 
• Establish a consistent approach to delivering common solutions by generating Effort Estimates, Guidelines & Best Practices, Testing Templates, As-built documentation, and other project artefacts. 
• Work alongside the Project Manager to develop schedules and manage variations while ensuring solutions are aligned with the design, statement of work, and scheduling milestones during delivery. Be accountable for project delivery from inception to closure. 
• Travel to customer sites for project-related tasks as needed including engaging in design discussions with potential clients 

• Minimum 5+ years in Architecture, Design, Implementation and Leading Projects with highly skilled Network Engineers specialising in Service Provider Core Network, Firewalls, SD-WAN, Switching, Wireless, NAC and integration with Azure Networking and Windows AD Services. 
• Must have current certifications in Fortinet Firewall/SD-WAN (NSE4, NSE6, NSE7), Cisco (CCNP/CCIE) and/or Aruba Switching/Wireless Stack (ACSA, ACMP) or equivalent certifications. 
• Strong knowledge and industry experience across a range of networking technologies including vendors such as Fortinet, Cisco/Meraki, HP-Aruba, and Palo Alto. 
• Strong understanding and demonstrated experience in the use of following technologies. o Next Gen Firewalls (FortiGate ‘preferred’, Palo Alto and Cisco Meraki) o Routing (FortiGate, Cisco and Meraki) o SD-WAN (FortiGate ‘preferred’ and Meraki) o Service Provider Core/MPLS network o Switching (HP/Aruba ‘preferred’, FortiGate, Cisco and Meraki) o Wireless (Aruba ‘preferred’, FortiGate, Cisco, Meraki) 
• Previous role with an IT&T System Integrator, Professional Consulting Services, Internet Services Provider, or similar organisation. 

blueAPACHE continues to grow alongside some of Australia’s leading midmarket businesses, our valued clients. We continue to stay abreast of current technologies to maintain our competitive advantage, offering the opportunity to continually expand your technical expertise and provide an uncompressing offering to our clients. We recognise our people are our most significant differentiator. 

• We offer options for you to interview virtually. 
• blueAPACHE offers an environment to make a real difference, develop careers within a supportive and rewarding environment.  
• Regular social events and an awesome culture – work with a team of experts in their field 
• Ongoing training and development including paid certifications. 
• Quality hardware and laptop provided. 
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get paid for it! 

Please note, all offers of employment at blueAPACHE are subject to Police Clearance Checks. 

Join Our Team as a Software Support Engineer (SSE) 

Are you a problem solver who thrives on helping customers succeed? As a Software Support Engineer (SSE) on our growing team, you'll be at the forefront of assisting our customers with installing our software, deploying it to cloud-hosted environments, integrating it with their data sources, and upgrading to the latest versions. You'll work closely with customers, often via Zoom, to troubleshoot technical issues related to our software and their environments, including firewalls, third-party authentication, and general IT challenges. 

In this role, you'll be a valued member of our product development team, influencing the evolution of our products to enhance customer satisfaction and resolve common pain points. 

We're looking for someone who: 

• Loves solving problems: You're driven to find the true root cause of issues and won’t stop until it's resolved. 

• Communicates effectively: You're responsive, articulate, and ready to help customers even during off-hours when needed. 

• Has dual OS expertise: You're comfortable with both Linux and Windows and familiar with cloud environments like AWS or Azure. 

• Constantly improves: You're always looking for ways to better your craft, support your teammates, and innovate. 

• Pays attention to detail: You enjoy digging through logs to piece together clues and uncover the root cause. 

• Is patient and empathetic: You excel at supporting customers with care and understanding. 

• Learns quickly: You’re often the one suggesting new ideas and elevating the team’s standards. You know how to make your ideas heard while being a team player. 

• Is technically adept: You can deep dive into issues using tools like Task Manager, Process Explorer, Wireshark, and other Windows Sysinternal power tools, with a solid grasp of networking technologies like TCP/IP, HTTP(S), and Ethernet. 

• Can support the APAC region.  8 AM – 5 PM MYT – Can work other locations, but this is the base time to cover (Japan, Malaysia, Australia, and New Zealand as examples)  

• You have a bachelor's or associate degree in Computer Science, Information Technology, Information Systems, or a related field.  

• You’re open to periodic travel to work with customers on-site or attend meetups for some face-to-face time with your colleagues. 

• Experience with Linux and Windows, and familiarity with cloud environments like AWS or Azure. 

• Experience with using tools like Task Manager, Process Explorer, Wireshark, and other Windows Sysinternal power tools. 

• You know how to balance work with life, and you're looking for a role that respects that.  

• You’re excited about working with smart, passionate people in a scale-up environment with great investors and a bright future. 

If this sounds like you, we’d love to have you on board. Apply today and help us shape the future of our product and customer experience! 

Leverage your commercial expertise as a Facilities System Coordinator within our National Real Estate team at ALDI Australia, based in Minchinbury. This is a permanent full-time position. 

As an Facilities System Coordinator you will play an integral part for the efficient end-to-end management of our newly implemented Facilities Management System, ServiceChannel. Driving improvements through accurate data analysis and enhance business processes to ensure high-quality services across the business.

• Serve as a key point of contact to provide system usage support on ServiceChannel.
• Develop processes, tools and reporting, ensuring data integrity of all systems.
• Collaborate with internal teams and external vendors to ensure system setup aligns with ALDI's needs.
• Input, update, and maintain accurate facility data within the system.
• Design and develop training materials to support users in the efficient operation of Systems during project implementation and ongoing updates to maintain a consistent approach.
• Support National Real Estate Projects and apply project administration skills to manage timelines, priorities, milestones, issues and risks.

And the best part? Every single day at ALDI, you'll know you're making a difference, supporting our mission to help everyday Australians live richer lives for less.

We have an exciting and challenging opportunity available for an experienced senior network engineer be part of a close-knit, multidisciplinary team. As a network engineer, you will be responsible for delivering projects on a nation-wide network and assisting senior network engineers with engineering, deployment and troubleshooting activities across multiple projects.

Working in a fast-paced environment in a collaborative team with broad skillsets, you will be involved in project planning, implementation and integration activities leveraging best of breed solutions. You will be able to take guidance under minimal supervision and collaborate with other technical SMEs across the organisation in delivering tangible benefits for our Customer, in an exciting opportunity to influence Defence’s ICT capability into the future.

Your New Role Will Include:

• Collaborating with other Senior Network Engineers to design and implement functional networking solutions and effectively deliver projects.
• The installation and configuration of cutting edge networking hardware, including Nexus Switches, Palo Alto & Cisco ASA Firewalls, and CitrixLoad balancers.
• Applying engineering best practices to analyse, design, develop, deploy, and support network infrastructure in a large data centre(DC) environment.
• Creating and implementing network security measures, driven by the network security design.
• Producing networking design specifications and detailed schematics for project delivery.
• Providing in-depth analysis of existing network and server configurations to produce recommendations for DC network enhancements.
• Analysing, developing, enhancing, securing and testing intricate network designs proposed in the project’s high level design.
• Developing and revising network technical documentation.
• Opportunities to maintain high levels of technical expertise in areas such as Nexus Switches, Palo Alto & Cisco ASA Firewalls, Citrix Netscaler Load balancers, Cisco Fabric interconnects.

• Permanent Full-time
• Range is $123,766.93 - $137,491.06 per annum plus Superannuation
• Join the Information Technology team

Hume City Council is one of Australia’s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.

The Lead Architect will be responsible for the development of our maturity in enterprise architecture and the development of architecture domains supporting the business through our digital transformation and through continual improvement and continual delivery post transformation.

What you’ll be doing:

• Aligning an organisation's technology strategy with its business mission, strategy, and processes and documenting this using architectural models.
• Develops models and plans to drive the execution of the business strategy, taking advantage of opportunities to improve business performance.
• Contributes to creating and reviewing a systems capability strategy which meets the business's strategic requirements.
• Design, develop and deliver enterprise-grade solutions that align with the business requirements and the IT strategy and architecture principles of Hume City Council.
• Provide technical leadership and guidance to project teams and stakeholders on the best practices and standards of solution architecture and integration.
• Collaborate with other architects, developers, analysts, testers, and vendors to ensure high quality and timely delivery of solutions.
• Evaluate and recommend new and emerging technologies, methodologies and frameworks that can enhance the capability and performance of the IT environment.
• Contribute to the development and maintenance of the IT architecture roadmap, policies, standards, and governance processes.
• Develop the Data Architecture model for council to enable data driven decisions.
• Leads the development of architectures for complex solutions ensuring consistency with agreed requirements. 
• Establishes policies, principles, and practices for the selection of solution architecture components.
• Identifies the communications and relationship needs of stakeholder groups. Translates communications/stakeholder engagement strategies into specific activities and deliverables.
• Determines the approaches to be used for user experience analysis. 
• Plans and manages user experience and accessibility analysis activities.

The skills and experience you’ll bring to the role:

• Possesses comprehensive knowledge of recognized industry standards and bodies of knowledge, both general and specialized. 
• Maintains a thorough understanding of the business landscape, including suppliers, partners, competitors, and clients.
• Experience in a lead Architecture or similar role, preferably within government or enterprise environments.
• Strong understanding of software architecture principles, design patterns, and enterprise integration concepts.
• Proficiency in designing and implementing scalable, reliable, and secure software solutions.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Exceptional communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Hands on experience with cloud platforms and SaaS products. Technology One Experience highly regarded.
• Demonstrated understanding of architecture domains and how to introduce solutions architecture to support ICT strategy.

Required Certifications & Qualifications: 

• Degree in Computer Systems, Business, Data Science, or related field
• Industry certifications in TOGAF or similar

Why Hume City Council?

A leader in local government, we’re committed to creating an inclusive and collaborative work environment that is guided by our values:

We’re better, every day: We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn.

We’re in it together: At Hume, everyone matters. We Welcome and include all. Respect and safety are expected.

We show up: We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will.

All for Hume: We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do.

We offer a competitive salary package, professional development opportunities, and a supportive work environment.

A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.

All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #LI-Hybrid