Total 87 Information Technology job vacancies in Australia : Remote

The Senior Technical Consultant at SmartRecruiters is a seasoned professional with a strong technical background and with a deep understanding of Talent Acquisition and HRIT. This role requires a diverse skill set that combines technical expertise, project management, and customer relationship management.

As a Senior Technical Consultant at SmartRecruiters, you will play a pivotal role in ensuring our customers' success by integrating our platform and their technical ecosystem. You will join our Hiring Success Team, which is responsible for creating a boundless hiring experience for our customers. 

Key Responsibilities:

• Serve as the main point of contact for both internal and external stakeholders about integrations and automations between SmartRecruiters and the customer's technical environment.
• Lead the technical stream of the onboarding process for new customers, setting expectations and framing their introduction to the SmartRecruiters community.
• Take on multiple customer onboarding processes, acting as the primary liaison for custom integrations and automations.
• Act as a customer advocate, wearing the hats of a Business Consultant, Project Manager, and Developer to drive the best technical and functional decisions.
• Participate in solution design, leveraging our HCM Connectors, custom automations, and Workato as the automation platform, to maximise the business value of the solution.
• Collaborate with the customer's IT team to design and document integration and automation configurations within the customer's technical ecosystem.
• Plan and coordinate the delivery of integrations and automations, aligning with the overall solution delivery plan.
• Build integrations and automations using our embedded no-code automation platforms Workato, or provide guidance to the customer's technical team.
• Lead and mentor Technical Consultants in your region, ensuring optimal resource allocation.

Additional Responsibilities

• Receive assignments in the form of objectives and determine how to use resources to meet schedules and goals.
• Satisfy business requirements leveraging technology and resolve a wide range of issues in creative ways.
• Provide guidance to subordinates within the latitude of established company policies.
• Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Follow set processes/protocols.
• Work on assignments of medium to complex level.
• Structure project plans and manage cost-effective execution of tasks.
• Exercise judgement within broadly defined practices and policies in selecting methods, techniques, and evaluation criteria for obtaining results.
• Use discretion to help design and implement solutions to somewhat complex problems.
• Meet goals with some direction and supervision.
• Receive little instruction on day-to-day work, general instructions on new assignments.
• Begin to develop networking skills and build relationships inside and outside the organisation.
• Enhance relationships and networks with senior internal/external partners and customers who are not familiar with the subject matter, often requiring persuasion.
• Adapt style to different audiences and often advise others on difficult matters.
• Contribute beyond assigned tasks.
• Take responsibility for the team's morale and spirit.
• Give and receive feedback frequently and effectively.
• Advocate for innovation in tools, practices, technology, and product.

• Exciting role with the opportunity to make an impact on continuing airworthiness requirements for our growing fleet of aircraft
• Attractive shift roster to assist work life balance
• Permanent role located at Perth Airport
   

Network Aviation is a wholly owned subsidiary of the Qantas Group, providing high-capacity air charter and regular passenger transport services. We operate a growing fleet of A320 and F100 aircraft. From our base at Perth Airport, we specialise in resource sector support, regional and interstate passenger transport, routine and emergency freight and corporate charter flying.
 

Reporting to the Manager - Maintenance Operations, the Maintenance Watch Engineer role will provide effective day-to-day oversight and notification of engineering issues that relate to the fleet’s operational status.

You will maximise aircraft availability by providing guidance to company operations and flight crew regarding continuing airworthiness requirements during all phases of flight and ensuring compliance with all statutory requirements. You will monitor the technical status of aircraft and systems on the day of operations and by the use of your in-depth knowledge, investigate and provide direction for the resolution of any aircraft defects.

As the first point of contact for all reportable defects your role will include monitoring and reviewing all defects that have implications for the customer experience, with reference to the product failure punctuality guide, and communicate requirements to the Regional Operations Centre (ROC).

You’ll have:

• Experience as a senior LAME with a minimum of five years in a Line or Base Maintenance environment or a higher level of aircraft engineering and maintenance experience.
• Hold a CASA Aircraft Maintenance Engineer Licence, rated on the Airbus A320 and/or the Fokker F100 aircraft (or similar aircraft in the B1/B2 category).
• Strategic and analytical thinker with proven problem-solving and time management skills, particularly when under pressure.
• High level of computer skills in Microsoft Office and familiarity with maintenance information systems such as the Trax and IAS software packages.
• Ability to communicate effectively with all levels within a team.
• Demonstrated commitment to safety, quality, and process compliance
• Experience with the management of AOG recovery of aircraft.
• Ability to work as part of a team to produce safe, compliant and desirable outcomes on behalf of the business.

For those looking to relocate to Perth, Western Australia:

• Modern growing city without the big city congestion
• Quality housing that is the most affordable in the country (major capital cities)
• Superb climate
• Family friendly
• Extensive, modern road network with no tolls
• Extensive public transport networks
• Excellent private and public schooling options
• World class universities
• Variety of national parks and outdoor activities on Perth’s doorstep
• Best beaches in the world without the crowds
• Closer proximity to Europe, Asia and Africa for travel
   

The Qantas employee benefits program offers amazing benefits that extend well beyond travel. 

• We have flexible leave options: Make use of leave and flexible working opportunities including up to 18 weeks paid parental leave and additional purchased leave options.  
• We love to travel: Enjoy discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging for everything from motor vehicles to electronic devices. 
• We’ll support your wellbeing: Whether its learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. 

The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together.

Looking for Network/Hardware technician with great communication skills that will be responsible for collection of incident information through customer conversation, and self-service support tools. Tracks incidents and requests from identification through resolution ensuring a quality end-to-end customer experience. Conducts initial assessment, triage, research, and resolution for basic incidents and requests regarding the use of application software products and/or infrastructure components. Communicates promptly on progress. Engages other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility by routing incidents, as necessary, to product line, application, or system support specialists. Executes against established Service Level Agreements (SLA). Documents resolutions and updates self-help and staff knowledge bases. Alerts management to recurring problems and patterns of problems. Provide statistics for the weekly Service Desk report on call trends.

What You’ll Get to Do:

• Provide Information Technology (IT) support through the performance of on-site product/solution installation, sustainment, and resolution.
• Oversee and/or perform any necessary diagnoses, troubleshooting, service, and repair of IT equipment and systems.
• Provide direct customer service touch labor for assessment, diagnosis, and resolution of identified issues.
• Instruct customers in the operation and maintenance of the provided solution and interprets customers’ needs, defines next steps, and clarifies the assignment of responsibility for problem resolution as needed. Includes any aspect of site/field support
• and is not limited to systems hardware, software, network, and other technical infrastructure components.
• Collaborate directly with the TIER 1 provider as necessary.
• Analyze, administer, maintain, and manage the performance of the overall suite of legacy equipment that includes but is not limited to voice, video, workstations, servers, networks, monitors, peripherals, software, and other related equipment.
• Maintain all configuration documentation for assigned infrastructure.
• Evaluate hardware in direct coordination with the TIER 1 provider, end users, stakeholders, and other Government personnel as appropriate.
• Participate in the development and implementation of standards and procedures.
• Maintain network security protocol and ensures compliance with security policies and procedures.
• Participate and may lead aspects of installs, moves, changes, adds, and deletes (IMACDs) in coordination with stakeholders.
• Interface with vendors as appropriate to ensure optimal resolution during problems, issues, outages, and/or periods of reduced performance.
• Help to develop testing strategies and document results.
• Provide advice and training to end-users.
• Troubleshoot and resolve complex problems.
• May provide work leadership to less-experienced personnel.
• Maintain current knowledge of relevant hardware and software applications as assigned.
• Participate in special projects as assigned.

You’ll Bring These Qualifications:

• Active TS/SCI with Polygraph
• Must be able to obtain Security Plus certification within 90 days
• Lift 30-50 lbs on a repeated basis
• Ability to stand for long periods of time while working with Network Hardware
• Bachelor’s Degree in the Information Technology (IT) field or related discipline, or the equivalent combination of education, technical certification, and/or training to include work experience.
• 4–7 years of directly related experience in support to IT equipment (e.g., Hardware, Networks, etc.)

BITS3

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here

The proposed salary range for this position is:

AutoStore is a leading software and robotics company providing automation technology to warehouse & distribution facilities. Our solution is the most space-saving system on the market and can provide a fourfold increase in storage capacity. With approximately 61,000 robots in 1350 systems across 52 countries, AutoStore is the most deployed provider of grid-based, high-density goods-to-person systems globally. For more information, see autostoresystem.com. Our headquarters is in Nedre Vats Norway with offices in Haugesund (Norway), Oslo (Norway), the US, UK, Germany, France, Spain, Italy, Austria, South Korea, Japan and Singapore.

Bots, Bins and Brilliant People – bring on the future of warehousing!

AutoStore is seeking a System Design Analyst

To facilitate the growth of our Australian team of two, we are looking for a System Design Analyst in Sydney to join our System Design Team and help us achieve our goals in the region. As a member of the AutoStore specialized System Design Team you will work in collaboration with our sales force in supporting the organization’s worldwide customer network with technical expertise and know-how.

We are Lean, Bold and Transparent - Join the robotic revolution with us! 

KEY TASKS AND RESPONSIBILITIES:

• Supporting the sales organisation with data analysis, designs and simulations for customer projects
• Review, optimise and support partners on customer concepts
• Support with new releases of test, improvements and documentation of design tools
• Deliver technical training on best practice when using design software to global distributors and internal sales team
• Improving internal operations and processes through automation of simple tasks etc.
• Proactively provide technical support for the sales organisation internally and externally

KEY QUALIFICATIONS:

• Degree in industrial, mechanical or electrical Engineering, mechatronics other technical sciences or logistics and supply chain management
• Proficient in data analysis
• Minimum 1-2 years of work experience in engineering, solutions or logistics design
• Understanding of logistical processes & experiences from material handling industry
• Interested and skilled presenter and trainer
• Solution design capability
• Comfortable with Microsoft 365 – advanced excel skills

PERSONAL ATTRIBUTES:

• Support and communicates both internally and externally with good quality and time-management
• Willingness to do some travel
• Accountable, proactive and flexible
• Innovative, knowledge-seeking and curious
• Excellent interpersonal and communication skills
• Problem-solving skills and ability to work independently
• Analytical, accurate and systematic
• Team player

WE OFFER:  

• A creative, safe, and solid workplace in a business experiencing tremendous growth – Norway's first unicorn company listed on the Oslo Stock Exchange   
• A company culture where we recognize and applaud everyone's contributions in making decisions 
• Competitive compensation and benefits  
• In AutoStore we value flexibility and we offer a worldwide 60/40 remote working policy for all roles that can be performed remotely 

Show your interest in the position by registering your CV and application as soon as possible. Certificates and diplomas are attached to the application. All inquiries are treated confidentially.  

Application deadline: 17th of March 2024 - ​applications are processed on an ongoing basis. 

PURPOSE OF THE ROLE:

As an accomplished Principal Software Engineer within our dynamic Platform Engineering team, you bring a wealth of experience in software development and a mastery of engineering practices spanning the entire software product life-cycle. Your pivotal role involves steering the evolution of cross-functional platforms, encompassing service chassis, global observability, automation, infrastructure as code, and continuous integration and delivery.

In your enabling capacity, you empower product feature development teams by championing consistent high standards and fostering platform-compatible design, effectively minimizing cross-team friction. As a collaborative leader, you seamlessly engage with members from diverse teams, proactively addressing underlying technical challenges to enhance our engineering productivity continually.

Your strategic insights and hands-on approach position you at the forefront of our platform's innovation, ensuring a robust and streamlined development environment for sustained success.

Main Responsibilities:

- Internal Developer Platform (IDP)

•   Evaluate and architect IDP solutions, providing automation support throughout the product lifecycle, including interfacing with existing tools.

•  Lead the evolution of IDP in collaboration with the Product Owner (PO).

•  Continuously design and refine IDP to streamline our SAFe release train.

- IDP Integrations

• Integrate IDP with infrastructure management tools, ensuring efficient control over infrastructure provisioning, upgrades, and recovery using Infrastructure as Code (IaC) and other relevant technologies.

• Lead the integration between IDP and the Continuous Integration/Continuous Deployment (CICD) pipeline, encompassing source code repository automation, centralized and aggregated solution-level CICD, and governance of CICD practices to eliminate frictions.

• Lead integrations between IDP and the Test Automation framework (Touchstone).

• Lead integration efforts between IDP and Operation Automation, ensuring automated commissioning, monitoring, alerting, and recovery beyond service deployment in the CICD pipeline.

- Piloting and Enabling

• Continuously explore new tools and technologies for application development teams.

• Empower application development teams post Proof of Concept (POC) of new tools or technologies through training and guidance, enabling them to efficiently acquire the necessary skills for future work.

• Collaborate with feature teams on internal application architecture to ensure seamless integration with the overall platform. 

- Team growth

• Mentor junior team members in design and development skills.

• Supervise juniors to ensure proper and timely completion of tasks.

Relevant Work Experience:

• Software Development: 10+ years of professional software development experience

• Software Architecture: Architect, design, and develop sophisticated software solutions.

• Extensive expertise in designing and constructing microservices-based and distributed software architectures.

• Code debugging & troubleshooting :Proficient in advanced code debugging and troubleshooting skills, enabling the diagnosis of issues in code structure and platform architecture.

• System and Infrastructure: Hands-on experience with databases, including MySQL, Mongo, and Elasticsearch.

• Working knowledge of TCP/IP, DNS, and HTTP protocols for understanding data transmission over networks.

• Experience with cloud infrastructure platforms like AWS, Azure.

• Excellent scripting skills in scripting languages.

• Familiarity with Infrastructure as Code frameworks such as Terraform, CloudFormation, or Pulumi.

• Proficiency in monitoring and logging tools like Splunk, ELK stack, and Datadog would be advantageous.

• CI/CD pipeline concepts: Experience with continuous integration/delivery tools such as Jenkins, TeamCity, Octopus Deploy, ArgoCD would be advantageous.

• Container Orchestrator expertise: Kubernetes/OpenShift experience and knowledge would be advantageous.

Nice to have Skills

• Experience with C# and .Net 

• Experience with airline DCS relative development

• Experience implementing TDD, CI/CD

• Experience developing infrastructure for complex solution

• Experience with system monitoring tools and services

• Keen interest in staying up-to-date with the latest technologies.

#LI-APAC24

Diversity & Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.

Sinch ClickSend is a global cloud-based SaaS communications platform for businesses and developers that enables companies of all shapes and sizes to easily and cost effectively communicate with their customers and staff via multiple channels. Sinch ClickSend has SMS at its core and powers billions of messages annually but has expanded to become a true all-in-one multi-channel business communications platform offering SMS, MMS, RCS, Email, Voice, Fax and Post by dashboard, API or hundreds of integrations.

We’re a small team based in Perth, Western Australia, but we’re a global brand with offices in the US, UK and Philippines. We’re part of Sinch, one of the biggest cloud communications companies on the planet based in Stockholm, and have all the benefits of being part of a larger group but we retain our ‘start-up’ mentality. We maintain a spectacular work life balance and try to mix fun and music into our days.

We are looking for a Senior Documentation Specialist/ Technical Writer. You will be responsible for writing, maintaining, and publishing user-friendly documentation to support our Communications API and Design System. You will play a leading role in launching delightful developer experiences and empowering our teams with better documentation and processes.

Key responsibilities:

• Engaging with developers across multiple domains of expertise to gain a deep understanding of the Sinch ClickSend API and supporting products.
• Owning and managing our API documentation, to ensure that it follows a consistent, well-structured format and meets customer expectations.
• Writing user-friendly content that transforms complex, technical information into something accessible, engaging, and delightful.
• Providing code-snippets and on-page technical content for our developer portal.
• Advocating for our technical users and participating in customer-centric research.
• Assessing the state of our current technical content and developing innovative approaches for improvement, in-line with our strategic objectives.
• Aiding in the creation and maintenance of a company-wide design system.
• Collaborating with brand copywriters to ensure that all written content has a consistent and accessible tone-of-voice.
• Making critical decisions and establishing documentation strategies that ensure information is accurate, gathered efficiently, and available promptly.
• Facilitating technical training for internal teams about the API and related topics, ensuring that our teams can better meet customer needs.
• Supporting internal teams with better documentation tools, processes, and strategies.

The successful applicant will possess the following skills and attributes:

• Proven experience writing technical documentation for multiple audiences.
• Experience working with engineering teams to gather complex technical information and communicating this through written copy.
• Experience using APIs or writing content for API documentation.
• Experience writing documentation for digital design systems.
• Prior development experience in any front-end or back-end languages.
• Ability to present insights and data clearly and concisely.
• Excellent verbal and written communication skills.
• Excellent writing and grammatical skills.
• Sound organisational skills and attention to detail.
• Ability to self-manage, work independently, and meet deadlines.

We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity.

Our values of Dream Big, Win together, Keep it simple and Make it happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results.

We value our team by offering;

• Flexible hybrid working arrangement
• Generous parental leave program: 26 weeks salary for primary care giver and 4 weeks salary for secondary care giver
• Access to Reward+ program
• A day off for your birthday
• Wellness programs
• Coaching and career development support, including access to a range of online professional development courses
• Access to our Employee Assistance Program
• Global mobility policy
• Monthly fitness reimbursement
• Volunteer leave
• Work from home set up reimbursement

If you are looking for the next opportunity in your career and want to work for a people focused, growing tech company, then Apply Now.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Datacom is successful when our people are successful. So, we provide an open, friendly environment that offers career growth, challenges and generous rewards. We strive to develop a culture that encourages interaction and promotes social activity. We work hard but we also know how to have fun. We believe future success is dependent upon our commitment to hiring great talent and enabling them to achieve success through a supportive environment and by providing career development opportunities.

We are looking for an experienced Software Licensing Consultant to join our team.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney; however, we require this particular role to be Adelaide based. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

What you’ll do

As the Software Licensing Consultant in Adelaide, you will join a national team working on behalf of, and with, our clients to achieve the best possible outcome for our clients.

This is an opportunity to excel within a successful high-performance team who are growing our footprint across enterprise licensing engagements and agreements.

This is a people facing role with expectations around building repour with the client base based on knowledge and subject matter expertise.

We are intending to trust you with our most important clients in Adelaide and expecting your guidance in their success thanks to the use of the Microsoft suite as well as building new opportunities through your market connections.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

Required experience:

• History with the Microsoft Enterprise Agreement
• Understanding with the Cloud Solution Provider program
• A good handle on the Microsoft technology and the associated licensing rules
• Solutioning at a business level.
• Solutioning at a technology level.
• An engaging personality and market connections
• A diligence and focus about getting it right for the client.
• Ability to work as part of a team and get involved early in the solutioning

Nice to have:

• Capability with licensing around associated licensing platforms
• A voice internally to share with the local sales teams and lines of business
• A desire for pairing with Datacom subject matter experts to help deliver the best possible outcome for the client.
• Time management skills and a program diligence with clients to drive on-time delivery.
• Strong team-working to establish credibility with peers in client management and software sales

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Application Support Analyst-Level 2 

We’re Civica and we make software that helps deliver critical services for citizens all around the World. From local government to central (federal) government, to education, to health and care, over 5000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work across the globe supporting the needs of citizens and those that service them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to champion the use of technology in public services, to improve outcomes for citizens and public sectors organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

About The Role:

As a Level 2 Support Analyst you will be responsible for the support of Civica’s Education applications and services.  As a member of the Level 2 Support Team, you will assist with the diagnosis, remediation, and resolution of production issues, liasing with the client support team, internal IT operations and development teams where necessary.  The role will also involve engaging external vendors.

Other keys areas of responsibility will include:

• Provide excellent customer service in line with Civica Service Desk Charter and Values.
• Provide application support for products and services produced by Civica to defined service levels.
• Diagnose and resolve functional issues.
• Prioritise customer needs and deliver solutions with a customer-centric approach.

• Identify recurring issues and share findings to prevent similar problems from happening in the future.

• Adhere to Service Management policies, processes, and procedures (e.g. ticket handling policy, incident management, request fulfilment and problem management), follow all relevant business and information security processes as documented in the relevant management systems, and provided by Team Leader.

Requirements:

• Experience working in a customer-facing Service Desk environment.
• Proficient in process analysis, problem-solving techniques, and troubleshooting skills.
• Previous application support experience.
• Strong written and verbal communication skills
• Outstanding attention to detail, organised and possess excellent time management skills.
• Proficiency in Microsoft Office 365 suite
• Experience with SQL scripting.
• Familiarity with ITIL practices.
• Previous experience supporting Education and Finance systems.

Support hours are Monday to Friday between 7 am to 6 pm ACDT/ACST. 

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

Role and Responsibilities

The Technical Manager, reporting to the Senior Operations Manager, is responsible for the overall management and coordination of CAE resources (maintenance and support personnel), budget and operational maintenance requirements of the training devices under their control. The Technical Manager is responsible to ensure the successful delivery of all maintenance services and user training outcomes within time, cost and quality constraints.

The Technical Manager achieves desired profit contribution targets by monitoring and reporting on maintenance performance and costs in accordance with approved operating budgets, controlling the resources under their jurisdiction and taking corrective action where necessary.

The Technical Manager is the point‐of‐contact for the end user and customer on site for day to day operational needs.

The Technical Manager is responsible to the KPI achievement, Customer Satisfaction, Team engagement and development, Regulatory Compliance, Environment, Health and Safety and Overall support for the Training Center operations.

Are you ready to:

• Be responsible for the technical operations including:
  • Maintenance and operation of FSTD and related equipment.
  • Managing the team of Simulator Engineers and Technicians
  • Coordinating delivery and qualification of new simulators and other training devices
  • Achieving and sustaining the established operational KPIs
• Take responsibility for the regulatory compliance and the certification of the FSTD’s by various local and external aviation authorities
• Manage the training centre budget, including annual CapEx and OpEx expenditure and cost management.
• Assure the highest level of customer service is delivered by staff to all customers.
• Implement a quality assurance program
• Ensure the highest level of Environment, Health and Safety compliance
• Perform employee management activities such as resources allocation, performance evaluation, and employee development

About CAE

At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, we empower pilots, cabin crew, airlines, defence and security forces and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in approximately 250 sites and training locations in over 40 countries. CAE represents more than 75 years of industry firsts—the highest-fidelity flight, mission and medical simulators and training programs powered by digital technologies. We embed sustainability in everything we do. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.

Maintenance Technical Manager

We are opening a new training centre in Sydney in 2024, as a part of this we are looking for an experienced manager to take on the position of Maintenance Technical Manager. This is a broad role with responsibility for the overall operations of the training centre – focusing on budgets, KPIs, Customer Satisfaction, Team engagement, H&S, and overall support for the operations.

Are you ready to:

• Be responsible for the technical operations including:
  • Maintenance and operation of FSTD and related equipment.
  • Managing the team of Simulator Engineers and Technicians
  • Coordinating delivery and qualification of new simulators and other training devices
  • Achieving and sustaining the established operational KPIs
• Take responsibility for the regulatory compliance and the certification of the FSTD’s by various local and external aviation authorities
• Manage the training centre budget, including annual CapEx and OpEx expenditure and cost management.
• Assure the highest level of customer service is delivered by staff to all customers.
• Implement a quality assurance program
• Ensure the highest level of Environment, Health and Safety compliance
• Perform employee management activities such as resources allocation, performance evaluation, and employee development

Our ideal candidate will have:

• Technical Degree or similar with an Electrical Engineering focus
• Ideally has knowledge of CAE simulation technology and 5-10 years hands on experience
• Strong leadership skills
• Friendly and customer focused
• Ability to work and converse efficiently across all levels
• Able to work under pressure and meet deadlines.
• Good problem solving and team working skills.
• Proven ability to handle difficult situations.
• Excellent communication skills, with another language being an added bonus

CAE offers:

• an environment where your initiatives will be recognized and valued.
• the opportunity to work on a variety of projects on a multidisciplinary team.
• attractive employee benefits.

Come share your passion with us!

Read our FY23 Annual Activity and Corporate Social Responsibility Report

Follow us on Twitter: CAE_Inc
Facebook: www.facebook.com/cae.inc
LinkedIn: www.linkedin.com/company/cae

Instagram: www.instagram.com/CAE_inc

#LI-KM1

Position Type

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

Purpose

As an Application Support Analyst, you will provide technical support and guidance to our clients by answering their requests & addressing incidents regarding both server-side and client-side applications, by delivering advanced technical and troubleshooting skills, communication abilities, problem solving orientation, and computer proficiency on a day-to-day basis.

Responsibilities:
Respond to client problems (phone/portal) and actively monitor client sites:

• Log and document all incidents within a ticketing system and problems within JIRA;
• Investigate problems with software applications, diagnose root causes, identify known errors;
• Refer incidents to other parties when an incident is beyond your current skill-set;
• Proactively monitor, document and fix problems or anomalies found at our clients’ installations;
• Manage and exceed customers’ expectation by providing excellent service;
• Ensure that all service level agreements (SLAs) are met and delivered according to Support specifications;
• Versatility to shift & occasional pager scheduling;
• Participate in sharing knowledge and publishing Knowledge articles

About Us:

Delinea is a leading provider of privileged access management (PAM) solutions for the modern, hybrid enterprise. We make privileged access more accessible by eliminating complexity and defining the boundaries of access to reduce risk, ensure compliance, and simplify security. Delinea empowers thousands of customers worldwide, including over half the Fortune 100. Our customers include the world’s largest financial institutions, intelligence agencies, and critical infrastructure companies.

Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you.

Apply today to help us achieve our mission.

Sales Development Representative Summary:

Our Sales Development Representative (SDR) role acts as a liaison between our Sales and Marketing teams and develops, generates, and manages initial business relationships via inbound lead qualification and outbound prospecting activity. The primary goal of the SDR role is to connect our sales team to potential customers.

• Do you see the rising importance of IT security and want to be a part of the industry's explosive growth?

• Are you a motivated self-starter interested in working in a dynamic, fast-paced sales and marketing environment?

• Are you looking for a position with generous, performance-based compensation and ample opportunities for career advancement?

• If you answered yes to these questions, then we would like to speak with you about an opportunity that will take your career to the next level.

What You'll Do:

• Connect with decision-makers by phone (80%), email, and LinkedIn to highlight how Delinea solutions can help them solve the complexities associated with privileged accounts using an award-winning product suite and state of the art sales automation tools

• Process and qualify inbound leads into sales opportunities

• Deliver a minimum of 75+ outbound activities (combination of calls/emails) per day

• Develop qualified leads by researching, profiling, and networking within targeted companies

• Utilize internal e-learning systems to stay current on latest trends and technologies in cyber security market

• Consistently hit weekly success metrics for meetings and/or calls between prospective customers and sales account executives

• Support a variety of inbound and outbound marketing programs and sales initiatives

• Staff industry trade shows and conferences to interact with prospects and customers and identify new business opportunities

• Record and track progress in our CRM system (Salesforce) and Prospect Engagement system (SalesLoft) to monitor your success

​What You'll Bring:

• Minimum 2 years successful work experience in a SDR or quota-carrying Sales role

• Hands-on experience with multiple sales techniques (cold calls, personalized LinkedIn messaging, etc)

• Experience with CRM and Sales Engagement platforms (prefer Salesforce & SalesLoft)

• Organized, goal-oriented and data-driven mindset

• Accredited bachelor’s degree in Marketing, Business Administration or related field

Delinea Culture & Benefits:

Why work at Delinea? 

·        We’re passionate problem-solvers doing our part to make the world a safer place. 

·        We invest in people who are smart, self-motivated, and collaborative. 

·        What we offer in return is meaningful work, a culture of innovation and great career progression! 

At Delinea, our core values are STRONG—Spirited – Trust – Respect – Ownership – Nimble – Global – and guide our behaviors and success. We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie. 

We take care of our employees. We offer competitive salaries, a meaningful equity and bonus program, and excellent benefits, including full suite health and wellness plans (specific to individual country plans), generous discretionary time off (DTO), and paid holidays. We support all families with paid leave, specific to individual country plans, for new birth, adoption, surrogacy, or foster-to-adopt primary caregivers.

Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

Upon conditional offer of employment, candidates are required to complete comprehensive 7-year criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.