Total 161 product management job vacancies in Information Technology category in Australia

Viva Energy has an amazing opportunity for a Graduate to join our Supply Chain, Product Quality Team. In this role you will embark on an exciting journey maintaining fuel product quality from the refinery gate, through distribution to customers and beyond to the customer tank. As part of the graduate experience, you will have an opportunity to:   

• Learn about and support the team on Product Quality (PQ) Standards, Manuals and Procedures 
• Record, investigate, and action PQ incidents to ensure that they are managed in accordance with standards
• Support fuels marketing initiatives and product launches and learn about local interfaces across Engineering, Operational and Sales and Marketing teams
• Learn about adequate processes to assure the quality of the bio components, renewable fuels, alternative fuels, and the biofuels in supply chain
   

As our Head of Facility Management, you’ll be responsible and accountable for the safety, uptime, efficiency, and overall technical operation of NEXTDC’s critical infrastructure and data centre sites and their local Facility Management teams. You’ll also oversee third parties that provide technical support, maintenance to the national FM team, in order to assure planned outcomes, deliver rapid incident recovery, mitigate & close out problems. 

You will provide technical and operational oversight, in conjunction with our Global Operations Centre, in order to ensure that risks are identified and mitigated, that processes are executed repeatedly  while being the face of Facility Management to our customers. Open communication is paramount here at NEXTDC, and is a key enabler of continuous improvement. You’ll successfully work with leaders across the company, in concert, to support the Customer Experience outcomes that NEXTDC’s products and services promise partner with internal teams, customers, and other stakeholders.

What you’ll do:

• Responsible for overseeing the maintenance, operation, resolution, and presentation of our data centre facilities and their critical systems in order to provide SLA compliant outcomes to customers, product support and issue resolution
• Lead the NEXTDC Facility Management team, a group of on-the-ground (local) technically skilled operational professionals who take responsibly and accountability for the successful operation of each of and all of our data centres
• Collaborate with customers and NEXTDC leaders to ensure that the service provided to our customers is consistent across all NEXTDC sites and meets or exceeds commitments and expectations
• Drive compliance in execution by all stakeholders in regard to policies, processes and outcomes that are critical to NEXTDC’s successful operation
• Negotiation (in collaboration with other relevant stakeholders), operation, and management of Maintenance & Support Contracts and the like, in order to cost effectively deliver the optimal balance of national capabilities in the context of local needs
• Recruit, lead, manage and develop local Facility Managers, Services Managers and Data Centre Technicians to be highly engaged and successful in their roles
• Drive a culture of creating and maintaining of good working relationships with customers, vendors, suppliers, contractors and internal stakeholders.

We're happy for this position to be based in either Sydney or Melbourne.

As a Principal Consultant, you will support, and in some cases lead, consulting commission, taking responsibility for client engagement and team leadership for both our clients and team, including: 

• Support team leadership in NSW advisory, providing technical knowledge and support to our multi-disciplinary team.
• To act as day-to-day management consultant, ensuring that client objectives are met and that projects are delivered to time and cost targets and the appropriate quality standards. 
• Producing clear, concise, and persuasive client-facing reports or deliverables in various formats that deliver to client expectations and demonstrate value.  
• In addition to these primary activities, you will be charged with the following activities: 
  • Provide complementary services to Turner & Townsends propositions such as project management, cost management, contract services and program management. 
  • Proven ability to lead complex organizational transformations, leveraging strategic vision, change management and stakeholder engagements to drive successful outcomes.
  • Deploying a variety of techniques to deliver improvements to client operations that include, but are not limited to, process re-engineering, visual analytics, organizational change, stakeholder management implementation and beyond. 
  • The development of key client data insight and visualization reports used to drive enhanced performance and management.
  • The development of program/ portfolio management systems used to improve delivery reporting and assure our clients investments are effectively and efficiently controlled.
  • To support the development of consulting and advisory sales opportunities with new or existing clients and convert successfully through high quality bid writing and propositions.

The Product team is responsible for shaping the digital product experience for Nine Digital and Publishing's wealth of properties including subscription mastheads The Sydney Morning Herald, The Age and The Australian Financial Review and Australia's leading broadcast video-on-demand destination, 9Now.

To do this, Product collaborates with partners from every part of Nine to understand audiences and create meaningful experiences that power Nine’s ambitious growth goals. 

The product portfolio also includes nine.com.au, 9News.com.au, Wide World of Sports, 9Honey, Essential Parenting, Brisbane Times and WAToday. This is a phenomenal opportunity for a Senior Product Manager with great data skills to contribute to the growth of these key and historic institutions in Australian society.

Reporting to the Director Data Product & Analytics you will lead the data Product Vision and Strategy for internal Publishing stakeholders defining their data requirements and work with Technology to make them happen. It’s an incredible time to join the team as we prepare to deliver a world class publishing experience to grow engagement, maximise the Olympics and drive commercial growth. 

Responsibilities

• Research, scope and define new products
• Collaborate with engineers on technical solutions, estimates and customer experiences
• Set Product vision and develop strategic plan
• Collaborate with stakeholders to surface and synthesise membership and subscription requirements for our audience titles
• Act as a bridge between product analysts, engineers, designers and the business working seamlessly together to develop compelling product solutions
• Create and maintain product roadmap using real-world user data, customer feedback, key metrics and other forms of business intelligence to inform the product roadmap.

 

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

This role is accountable for the overall Investments data product vision and roadmap ensuring this not only delivers business needs, supports the execution of the Investments strategy, and ensures the platform is scalable and resilient.

Accountable for defining and developing the product roadmap to deliver on Investments team user needs for data, analytics and reporting.   Will define the vision and lead the experience for their product; driving to lead the market and ensuring a process of ongoing iterative improvement in line with the wider Investments strategy. 

The role is embedded, and will work day-to-day, within the cross-functional Investments Services and Transformation enablement function.

Vision, roadmap, and priorities is set by a product owner in consultation with the Investments Business and head of Investment Services and Transformation and the Investments Data Governance & BAU lead. 

The team will contain the skills required to deliver working solutions to end-users (including, but not limited to, analysts, quality assurance, scrum master, etc).  

Key Accountabilities/Responsibilities

• Accountable to create and maintain the Investment data strategy, leading a team of BA’s, analysts, and BI specialists.
• Drive the product roadmap of the investments data ecosystem to deliver data driven analysis, reporting, and insights
• Accountable as the Data Product Owner for Investment Transformation initiatives, ensuring alignment of program deliverables to broader data roadmap and capability uplift targets.
• Acts as a conduit between Investment Change Portfolio Delivery & wider Investment Team.
• Manage and develop the product roadmap for relevant products to deliver on business and user needs including working closely with the project team members to align with both the organizational vision and strategy as well as the enterprise data & analytics strategy. 
• Extensive product research to evaluate competitor activity, strategies, and emerging market trends locally and globally.
• Ensure that product roadmap decisions are based on a ‘test and learn’ approach where feedback from stakeholders is incorporated into future product development cycles.
• Ensure product vision is clear, documented, and communicated including collaboration with internal and external stakeholders and responsible for driving buy-in with senior executive team for product roadmap / vision. 
• In collaboration with business analyst, define, identify, and document detailed business requirements and functional content features needed to meet requirements. 
• Collaborate closely with development team(s) to ensure that solutions delivered are resilient, scalable, and performant.  Ensure that data technical debt is managed effectively and that all aspects of the product development process are running smoothly.
• Provide thought leadership on the implementation of Data solutions to ensure the right balance between speed-to-value and sustainable, scalable solutions.
• Work closely with the stable team to ensure they understand the “what” and the “why” in backlog and story prioritization. Provide backlog management, iteration planning, and elaboration of the user stories. 
• Own and direct the design of the Investment data architecture, collaborating with the architecture team to continuously plan the ongoing target state and scope of the Investment Reporting and Analytics platform.
• Active participation in Product Community of practice to support incremental maturity of organization's product team capability.
• Lead business engagement, driving change and aligning Data with enterprise needs through a strong ability to build, establish, and maintain relationships with key stakeholders.
• Manage demand and engagement processes, data sourcing and continuous product delivery. 

Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking, and at the same time be upfront about fees and charges. Our fixed fee subscription model ensures our clients have peace of mind that we’ll give them the right advice, at the right time, at the right price with no hidden additional costs.  

We are so much more than another accounting business – we are a team driven by our values and behaviours. Adaptability, commitment, and humility fuel our client-centred approach.

We honour our promises, promote transparency, and move swiftly with purpose. We embrace new challenges, and proactively raise issues with a solutions mindset, knowing it takes a team effort to build a successful business.

Due to our exceptional growth and quickly expanding client base, we are currently inviting expression of interests from experienced Management Accountants looking to start a new role in May. If you're looking for a role that offers flexibility, travel and the ability to manage your own portfolio of clients, apply now.

Key Responsibilities

• Mentoring mid-level and junior staff through reviewing work, providing clear, concise and supportive feedback within a culture-focused environment
• Preparation and review of monthly management reports, budgets and cash flow forecasts for clients’ businesses
• Explaining the key insights from financial information and management reporting to small business owners, in a clear and simple manner
• Utilising Xero to build dashboards that deliver accurate and timely financial insights 
• Prioritising and handling multiple tasks and jobs effectively, while still maintaining high-quality work
• Being the focal point for all queries and advice from your clients, ensuring they get the support they need from our services
• Developing and maintaining positive relationships with your clients, working with them to achieve their business goals.
• Remaining current on industry trends, changes in regulations and best practices, and effectively communicating this information to clients in a clear and simple manner

Requirements

• Degree qualified with minimum 2-4 years’ experience in public practice
• CPA or CA qualified
• This role can require some travel to our clients businesses. A valid driver's license and access to a vehicle on weekdays is required
• Experience working with small business clients
• Proficiency in Xero and Xero Practice Manager
• Exceptional written and verbal communication skills
• Proven ability to manage a portfolio of clients and review the work of junior staff

Salary

• $100,000-$120,000 + super (depending on experience) + company mobile + km allowance

Benefits

• Financial support with any formal studies and industry licenses and registrations
• Yearly overseas holiday for our top performers across the business
• Regular social gatherings, conferences and ongoing engagement activities to support professional development and team building
• Employee and client referral programs, help us grow our business and be rewarded!
• Exceptional professional growth. We are growing quickly and are continually creating new opportunities across the business. This includes management and leadership opportunities, new roles to fit the needs of the business, lateral opportunities etc.

Our Commitment

At Retinue, we believe that diversity, equity, and inclusion are crucial to our success. We recognize that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more. We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply, regardless of race, ethnicity, gender, sexual orientation, age, religion, ability, or other differences.

Apply now to join our team and contribute to the success of Australian small business!

NOTE : Due to the nature of work related to this position, employee will be required to obtain a Federal Government Clearance. The minimum requirement to obtain this clearance is to be an Australian citizen.

What you get to do in this role

• Lead the team in achieving support KPI’s and critical Technical Support Metrics - CSAT, Time to Resolution (TTR), Backlogs etc.
• Lead efforts to hire, develop, and build a technical team.
• Oversee and participate in Change Management as it relates to Customer Support.
• Own and bring to conclusion customer escalations by working with cross-teams in Support, development and operations team.
• Drive daily incident management success from detection to resolution and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences.
• Represent the Platform, Product and ServiceNow effectively with customers.
• Manage major operations outages and communications to the customers.
• Participate in weekend and holiday on-call rotation as required.
• Evaluation of current processes, technology, and organizational skills to identify areas of improvement and opportunities for advancement.
• Lead by example to cultivate and maintain a culture built on teamwork and collaboration.
• Manage to the company and department’s vision, mission and values.

The Commercial Products team manages a fleet of custom-built systems and third party product integrations  that perform critical functions for our Sales Operations, Traffic, Finance, Programming and Presentation teams, which make it possible for us to sell and traffic ads into our linear broadcasts schedules. In other words, our systems are core business critical systems that manage all revenue associated with broadcast.

You’ll be leading an organisation made up of 4 squads, each with its own engineering manager, software engineers, quality engineers, and iteration manager. The immediate focus of the role will be on the continued improvement and scalability/reliability of existing systems, longer term you’ll contribute to building the next-gen of Nine’s sales, advertising management, and revenue systems. 

At Nine Technology we strive for People and Engineering excellence and culture in the way we deliver on our work. As a senior technology leader you’ll have the opportunity to not only lead your teams in the way they effectively operate and deliver but you’ll be a leader helping Nine to continuously evolve and grow its Product and Engineering culture and capabilities. 

Role responsibilities

• Ensure scope and architectural directions are clear for products and ensure smooth roll-out and integration of projects
• Lead a technical team, working to guide and grow technically strong individuals, being able to give them acute feedback to help them in their technical challenges, whilst still giving them freedom to innovate their own ideas
• Work with engineering leadership to identify opportunities to improve practices and processes around engineering and delivery, and assist with the implementation and upkeep of these practices
• Work closely with Product Management on continuous improvements to existing systems, with a focus on improved reliability, performance, and efficiency.
• Lead development and maintain a strategy to deliver on business goals via system improvements, new functionality and platforms.
• Being involved and helping to coach and mentor teams delivering in Agile
• Ability to plan, organise and lead teams to deliver consistently on project and release commitments.
• Manage 3rd party partners, commercials, contracts and budgets. Ensure contract commitments are met.
• Ability to manage key senior business stakeholder relationships to ensure a  successful technology partnership
• Support development of business cases to further business improvements
• Responsible for developing technology investments business cases. 
• Work with engineering leadership to identify opportunities to improve practices and processes around engineering and delivery, and assist with the implementation and upkeep of these practices
• Help develop and maintain a strategy to deliver on business goals via system improvements and new functionality
• Support production systems - we believe in 'you build it, you support it'.
• Manage overall team and vendor budgets to target.

What you get to do in this role

• Lead efforts to hire, develop, and build a technical team.
• Oversee and participate in Change Management as it relates to Customer Support.
• Lead by example to cultivate and maintain a culture built on teamwork and collaboration.
• Own and bring to conclusion customer escalations by working with cross-teams in Support, development and operations team.
• Drive daily incident management success from detection to resolution and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences.
• Represent the Platform, Product and ServiceNow effectively with customers.
• Manage major operations outages and communications to the customers.
• Participate in weekend and holiday on-call rotation as required.
• Evaluate current processes, technology, and organizational skills to identify areas of improvement and opportunities for advancement.
• Manage to the company and department’s vision, mission and values.

We are seeking a skilled Manager, Reliability, and Incident Response with experience in modern DevOps best practices, continuous deployment, and AI Ops platform use to join our major incidents team. The Manager, Reliability and Incident Response will be responsible for coordinating and leading the response to major incidents that impact our ecommerce platform. The successful candidate will ensure timely restoration of service, minimize the impact on customers, and prevent future incidents through AI Ops correlation improvement and advancement of service restoration tools.

Key Responsibilities:

• Lead the response to major incidents impacting our ecommerce platform
• Coordinate with technical teams across DevOps, AI Ops, distributed computing, and other areas to prevent future incidents through AI Ops correlation improvement and advancement of service restoration tools
• Manage communication with stakeholders, including customers, business partners, and senior management, to provide regular updates and manage expectations
• Develop and implement processes for incident management, including escalation procedures, activation of service restoration processes and tools, validation of AI Ops correlation models
• Continuously review and improve incident management processes to ensure efficiency and effectiveness
• Collaborate with technical teams to identify areas for improvement and implement changes to prevent future incidents
• Conduct incident trend analysis to identify recurring issues and proactively address them
• Manage vendor relationships related to incident management tools and services
• Provide guidance and support to incident management team members and other technical staff

The Australia Country Product Manager, VP reports to APAC Head of Product Management SVP. The Australia Country Product Manager is responsible for the development, implementation, enhancement and support of State Street's asset servicing product, services, delivery channels from conceptual stages through research, development, marketing, training, sales programs, financial metrics, and the entire product life cycle in support of the products strategic goals and objectives. The primary asset services products in scope are Accounting, Fund Administration and Regulatory Reporting offered out of Australia. This role works with business and corporate partners to manage new product development and management in close coordination with global delivery and technology. Why this role is important to us You will be joining the Institutional Services function that allows us to deliver a comprehensive, holistic approach to each client relationship - for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer - across all of our locations, products, and capabilities. Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for. What you will be responsible for As Australia Country Product Manager, you will Understand the Australian market, competitive forces and client direction to make related product recommendations that ensure competitive positioning and grow market share, including the opportunity to introduce new adjacent offerings Stay current on regulatory changes in Australia to drive product updates and solutioning as appropriate and facilitate client communication Serve as State Street's advocate in industry forums, showcase State Street's thought leadership, drive and execute appropriate advocacy activities (i.e., Office Hours, Bulletins, etc.) Representing State Street in regulatory forums and working groups. Impact analysis of regulatory changes in Australia both through the client lens and State Street lens Maintain pulse on related service delivery results to drive product improvement Create forums internally and with clients to encourage idea sharing, innovation, collaboration and solutioning Collaborate and support commercialisation activities with Coverage, Relationship Management, Sales and Segment on new business opportunities to increase win ratio and gain market intelligence for ongoing product advancement Generation of comprehensive business cases for investment consideration, monitor approved cases for ROI attainment and ensure execution and delivery of approved cases Ensure effective product project portfolio governance to Maintain knowledge of all projects impacting the in-scope asset servicing products in Australia to consistently influence design decisions toward enterprise value Lead analysis and design efforts, translating requirements for development to ensure capability delivered is fit for purpose Ensure any market specific nuances is captured whilst delivering solution that is in line with global standards Impact execution from requirements gathering to production deployment including the operating model alignment with Global Delivery strategy Produce relevant Go-To-Market materials for internal and external consumption Work in close collaboration with other product leads in region/global in providing a holistic solution to clients What we value These skills will help you succeed in this role: Global thinker and experience a plus Strong strategic view, with ability to quickly assess complex problems, prioritize key issues, and focus on relevant facts Proven ability to detect emerging trends, and encourage and make recommendations for creative change Ability to achieve results with the persistence and patience necessary to work effectively with a wide range of internal and external constituents Experience working with operational teams to create scale while maintaining a strong control environment Possess excellent communications skills within an organization and with clients Strong analytical, interpersonal, written, and oral presentations skills Education & Preferred Qualifications Bachelor's degree in Business, Finance, Computer Science, or a related field. Experienced talent with deep subject matter expertise in accounting, fund administration and regulatory reporting in Australia Worked in Product organisations in previous roles About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to Flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers