Total 21 assistant hr manager job vacancies in Information Technology category in dandenong south victoria

About us:

Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities in the ACT, NSW and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are responsive, innovative and trusted in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the role:

We are looking for a Commissioning Manager to effectively manage the commissioning process and ensure every project is completed efficiently. The incumbent will be responsible for defining best practice, supporting commissioning activities and ensuring each project adheres to our governance framework. This role will liaise with multi-disciplinary construction/commissioning teams and optimise systems/processes for performance and reliability.

Key responsibilities include:

•      Implement and manage a governance framework, supporting commissioning activities across all data centre projects.

•      Participate in the key design reviews to ensure that the pre-commissioning and commissioning requirements are incorporated into the design of the facilities.

•      Provide commissioning expertise and oversight on all projects   from factory acceptance to project completion and handover.

•      Responsible for project field and jobsite start-up and commissioning operations.

•      Monitors and reviews all commissioning programs and makes necessary revisions to program as required.

•      Design and plan the commissioning phase to match programme requirements.

•      Champion the CDC commissioning process, provide guidance and arrange for training of staff.

•      Support the construction team during project delivery and monitor compliance to the CDC and end client requirements.

•      Manage the root cause analysis and lessons learnt process for continuous improvement of the design and commissioning stages.

•      Mentor and impart knowledge to junior staff.

•      Act in an ambassadorial capacity for the company.

•      Lead, attend and contribute to appropriate team and stakeholder (internal and external) meetings and committees as required and relevant to ensure excellent stakeholder engagement and communication.

•      Embrace and model CDC’s DNA and Leadership Fundamentals.

•      Other duties as directed.

About you: 

·         Minimum 5 years experience as a commissioning manager 

·         Demonstrable successful record on ‘similar’ scale projects 

·         A strong focus on safety and implementation  

·         Excellent attention to detail and ability to quickly recognise issues or foresee and navigate risk early 

·         Sound knowledge of key stakeholder requirements and the ability to communicate through the following construction channels, ACONEX, PROCORE and BIM model  

·         Understanding of mechanical & electrical elements throughout the base build 

·         Principles of supervision, training, performance evaluation and professional development 

·         Excellent written, interpersonal and communication skills. 

·         Knowledge of building methods and materials 

·         Skill interpreting drawings and architectural plans 

·         An understanding of building standards and safety regulations 

·         Administration skills, and knowledge of cost control and purchasing 

·         An understanding of quality control systems 

Essential:

•      Australian citizenship and ability to obtain, an NV1 Security Clearance

How to Apply:

If you are looking to own your career and take on a new challenge in a fast-growing Australian Technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.

So, who is Till Payments?

Till Payments is a division of Nuvei (Nasdaq, TSX:NVEI). Focused on creating next-generation payment solutions designed to accelerate business. The payments game is always evolving and Till is staying one step ahead, building world-class technology paired with local service to support customers.

 As we integrate with Nuvei, we pledge to stay true to our roots and deliver even greater value to our merchants and partners.

Let’s talk about the role you’ll play towards our success

No two days in a high growth scale up are the same, but these will be your key responsibilities:

• Hands up Management & Ownership of all Data Platform Assets (Azure Synapse, Azure SQL, Azure ADF, PowerBI & related services)
• Continuous Improvement
• Release Management
• Performance & Optimisation Monitoring
• Team Management
• Catalog Management
  

Who are you, and what experience will you bring?

• 7 Years+ Industry Experience
• Sound Proficient Demonstrated knowledge within
• ADF
• Synapse, Azure SQL & Azure DWH
• Azure DataLake
• Azure Analytics
• Data Integration Tools
• Power BI
• Data Modelling
• ETL
• Data ingestion, Integrity & Data Quality

And here’s why we think you’ll love working at Till:

• A dynamic, inclusive, and supportive work environment that fosters collaboration, innovation, and creativity.
• Opportunities for career advancement and growth, with a strong focus on internal promotions and employee development and the option to move within Nuvei’s global network
• Employee recognition and reward programs, acknowledging outstanding performance and contributions to the company.
• By joining our organisation, you will be part of a forward-thinking team that values your expertise and is committed to your personal and professional growth. 
  

Till Payments is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace.   

  LI-SR1

#LI-HYBRID

Who is Flip?

Flip sits at the heart of the logistics ecosystem, enabling senders and carriers to operate, disrupt and grow in powerful and effective ways.

We harness the power of product, engineering and customer-centric design to build high quality, elegant solutions that we are proud of and our customers love to use.

We are made up of a bunch of curious technologists bringing a fresh perspective to modernising the logistics industry. We thrive on solving the hardest problems and this is reflected in our culture which encourages us to create, experiment and collaborate with our customers.

As an established, profitable and growing company we take our responsibilities to our customers seriously as we continue to build upon our data-driven platform to create a new ecosystem of integrated logistics.

We work flexibly with 4 days a week remote and 2 days working together in front of whiteboards in our CBD office.

What does this role require?

You will need a real commitment to working with customers and product people to deliver well engineered solutions that you are proud of, which are a joy to inherit, maintain and extend.

This role requires excellent cross functional collaboration and project management skills and experience with a focus on helping to ensure the right outcomes at the right time are being delivered.

You are an experienced team builder and an excellent coach to both individual contributors and team leaders.

You will be helping to deliver and extend a customer facing platform that within an interesting, complex, and highly unstructured domain - logistics and transportation. Your focus will be on team work and engineering excellence across the front and back end of this platform.

You will also need to be able to guide decisions around system and software design reasoning with an open mind, based on customer, engineering, and product considerations.

You will be working with customers, stakeholders, product and design teams ensuring cross functional cohesion and collaboration.

You are excited to imagine future strategic outcomes, and then turn that into action and results.

Who will I be working with?

You will work closely with the CEO to ensure the company mission, vision, culture, and strategy are effectively and consistently shared across your teams.

You will enjoy the company of a strong product team and together you will discover and unpack the needs, goals and frustrations of our customers in order to deliver high quality and valuable solutions that we are proud of and they love to use.

Each of your engineering teams have an amazing team lead and highly skilled and engaged Senior and Mid level Engineers. Each with an architectural understanding of building software. This has been important due to the complexities of new and existing software.

You will find the conversations you have are underpinned by deep levels of technical knowledge, curiosity, domain knowledge and a satisfaction of learning with other growth mindset people.

Can you tell me about the leadership?

Leadership largely resides in existing Engineers, Designers, and Leads.You will also find a very experienced technical CTO/CEO that facilitates this mindset and works on an equal footing with everyone, although naturally, with a commercial aspect to their role.

Company leadership listens closely and acts on the sentiment of both customers and technology whilst looking after business direction and commercial success.

How are things organised?

You will have three team leaders as direct reports with around 5 Engineers in turn reporting to them. One front end and two back end engineering teams. We are a lean shop that practises scrumban.

In addition our Geek4Geek will report to you. This person focuses on Kaizen, infrastructure, security, and compliance - they serve the overall engineering team and lend a hand where it is needed.

Who makes technical decisions?

Engineers do this together with the guidance of team leads and the engineering manager. You’re empowered not only to step up to lead, but to also step up to follow: You won’t be forced to accept things the way they are, but you will need the insight and maturity to determine when best to have backbone, or when to disagree with and then commit to the team.

Why would I apply?

• You love ambiguous, large, complex domains coupled with a mission and empowerment to simplify and take real ownership and responsibility to deliver engineering excellence.
• You might be looking for a mature and respectful environment with a high level of technical competence that is self organising.
• You might be after an uncomplicated and transparent hiring process. One technical conversation, one product, and one team fit/leadership. There will be technical and leadership discussions where hopefully you will feel challenged yet supported.
• You might be after a flexible work environment. Whilst this is not a remote role, you might enjoy a day or three working from home each week. Or you may not be a morning person. No stress.
• Generous salary.

Why might I not apply?

• You might prefer an environment where you get to make solo decisions without collaboration or care for others. If so then this role will probably not be a good fit. You will need a creative, tenacious and collaborative approach to creating solutions and be able to comfortably communicate your thoughts whilst listening to those you work with.
• You might be looking for a more traditional “management” role with direct reports under you that blindly follow your every whim. We have a flat culture and everyone is a leader, not always in the people management sense though.

What is the technology and what processes are used?

Hiring is not made purely on the basis of specific languages and tooling but as a guide the following skills would be useful:

• We try to follow lean principles more than an Agile™ - mainly scrumban.
• Serverless as an engineering first principle, containers second, and everything else is considered on a case by case basis
• Linux, AWS
• Distributed Computing: Event Sourcing and CQRS as one of the core patterns in use
• Transparent, honest, and blameless communication with high levels of individual accountability.

Flexible work arrangements.

$1,000 per annum to spend on professional development.

No agency canvassing.

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families.

AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

The AP+ Cyber team is a best-in-class function who lead with heart and continue to support our purpose.

We’re seeking expressions of interest from experienced Cyber Program Managers for an exciting and challenging max term contract opportunity.

The Cyber Program Manager is responsible for overseeing the delivery of cyber security programs and projects, ensuring their successful completion on time and within budget. You will be responsible for managing the portfolio of cyber security initiatives and working closely with cross-functional teams to develop and implement effective cyber security strategies and solutions. 

We'd love to hear from you if have:

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Proven experience in managing complex cyber security programs and projects.
• Experience in the financial services or payments industry is highly desirable.
• Strong knowledge and understanding of cyber security principles and best practices.
• Experience in managing cross-functional teams and working with stakeholders at all levels.
• Excellent project management skills with the ability to prioritize and manage multiple initiatives simultaneously.
• Strong leadership skills with the ability to influence and align stakeholders towards common goals.
• Excellent communication skills with the ability to effectively communicate complex technical concepts to non-technical stakeholders.
• Relevant certifications such as CISSP, CISM, or PMP are highly desirable.
• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced, dynamic environment.

What's Next:
We know applying for a role can be a nerve-wracking experience, so we endeavour to review each expression of interest within two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

First Focus is Australia's best mid-market Managed Service Provider, bar none (check it out! We just got named the best MSP in Aus for the 7th year running at CloudTango dot com). We are growing fast and now have almost 300 staff across Australia, New Zealand, Philippines, South Africa and Ireland. We are a stable and very focused company, with over 15 years of consistent growth and we're continuing to win new clients and evolve our solutions.

We pride ourselves on being a genuinely great place to work, with a dynamic culture, clear vision and strong leadership. We only hire the best people and are a looking for a strong IT professional with a deep understanding of both Managed Services and the needs of mid-tier clients.

We are looking for the best MSP-specialised Technical Account Manager in New South Wales. Why would such a competent and talented individual consider coming to First Focus? What makes First Focus better than where you are today?

• No non-technical sales/account management people! Work with people who actually get tech, from L1 to CEO.
• We understand the value you deliver, and we will give you the support to get the job done!
• We understand that the managing the relationship is just the start. Our whole delivery chain are onboard to provide an exceptional experience for your clients.
• We find and retain the best. Best Service Desk, best Project Engineers, best team!
  

Role

TAMs at First Focus combine their deep technical skills and experience in IT systems administration with a desire to provide genuine customer service and deliver pre-sales consulting. It's a perfect role for anyone looking for variety, challenges and career progression as you'll be taking responsibility for the solutions First Focus is delivering to multiple end customers.

Our Technical Account managers work together with our service desk, field techs and engineering teams so there's no shortage of technical backing when you need it.

This role would perfectly suit someone who is currently an experienced Technical Account Manager (obviously), but also a senior Project Management professional with an MSP looking for their next step, an experienced pre-sales professional with a handle on the commercials or even a strong Engineer who loves the people/customer service side of their role.

The perfect candidate for this role will join a team of highly specialised consultants and technical experts. To suit this role, you will have substantial experience working with a range client scales (sub 50 up to 500 seats) and possess technical and business competence across areas within the IT infrastructure domain.

If you at the top of your game in a MSP, MSSP or integrator and are looking for the next big step, this could be it. Rather than give you a long list of wants, we'll keep this brief. The following four things are non-negotiables:

1. You must have history and demonstrable competence delivering outstanding support and advice within another MSP, MSSP, integrator or other service providing IT business
2. You must be able to demonstrate success managing the relationship with small to mid scale clients across a range of industries and market verticals
3. Your values must resonate with ours. Our values can be found on the First Focus website on the About Us page
4. You must have a driving passion for helping people understand and use technology within their business that leads you to anticipate and pre-empt customer needs.

First Focus’ values are based around keeping everyone informed, aligned, supported, and rewarding performance. Some examples of this include:

• Competitive package, 100% salary, 0% commission
• All employees have free access to Uprise, including 1:1 coaching sessions from qualified psychologists or counsellors
• First Focus understands the importance of flexibility for a satisfying work-life balance, which is why we offer hybrid working arrangements
• ‘Never Stop Growing’ is deeply embedded in our DNA - we offer 1 paid study day every month and support employees towards certifications and qualifications - we will not only pay for the exam but will also give you a pay rise for achieving certs (conditions apply, of course)
• Staff are encouraged to take advantage of our weekly internal training sessions and library
• Opportunities for personal and professional development with our FastTrack mentor and Leadership Lab training programs
• We have our very own MAD (making a difference) Council, focusing on equality, charity, and the environment
• Option of a Tesla company car as part of your ongoing employment package (conditions apply)
• Regular social events and a great team culture!

First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.

About us:

Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities in the ACT, NSW and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are responsive, innovative and trusted in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the role:

We are looking for a Data Centre Manager who will be responsible for exceptional customer service and engagement to one of our key clients. The incumbent will ensure the site is operational, maintained and secured in line with best practice.

Key responsibilities include:

•      Monitoring of the Data Centre environment via DCIM Tools, including rack level temperature & power, chillers, generators, switches, pumps and Data Centre power.

•      Respond to Data Centre incidents 24 x 7.

•      Management of assets within the Data Centre by maintaining an accurate list of Data Centre racks and hardware via DCIM Tools.

•      Utilise DCIM Tools for capacity planning including physical space, power and network ports available in racks.

•      Data Centre patch management including providing support to the customer.

•      Data Centre security management including providing site access to people on the approved access list and escorting personnel during incidents and emergencies.

•      Providing Data Centre infrastructure maintenance by working with the customer to confirm that maintenance contractors have performed scheduled maintenance.

•      Contribute to Data Centre change management system inputs and action requests resulting from the change management system.

•      Provide clear communication to management and tower delivery teams on incidents within the Data Centre.

•      Perform approved Data Centre hardware installation, moves, adds and changes (IMAC).

•      Co-ordinate 3rd party suppliers to meet project deliverables in a timely manner.

•      Create and assist with the creation of service delivery and operational processes, procedures, and reports.

•      Deliver services to adhere to ITIL and define ITIL best practices that can be incorporated into the operational running of the Data Centres.

•      Provide support to the customer to assist with maintaining TIA-942 standards for the Data Centre.

•      Keep current on best practice for Data Centre facility management.

•      Meet CDCs service level agreements and assist the delivery team in meeting service level objectives.

•      Act as the central point of coordination for all Data Centre related incidents.

•      Follow correct site-specific delivery procedures and record management procedures to ensure information is accurate and handled correctly at all times.

•      Comply with CDC’s Policies and Procedures (including appropriate use of internet, probity, and employment conditions).

•      Other duties as directed from time to time.

About you: 

•      Experience providing services to Defence as part of Defence or Defence Industry.

•      Ability to rack server hardware.

•      Good knowledge of ICT hardware to assist with incident management.

•      An understanding of networking and communications over copper and fibre.

•      Ability to coordinate with multiple stakeholders.

•      Ability to travel when required.

•      Be available to work on call hours when required.

•      Maintain the ability to work flexible hours when required

•      ICT Hardware course or equivalent experience.

•      Mechanical or electrical course or equivalent experience.

•      Diploma in IT related course.

•      ITIL certification.

•      Understanding of TIA-942.

•      Data Centre Infrastructure Management related course.

Essential:

• Existing AGSVA Security Clearance at Negative Vetting 2 level.

How to Apply:

If you are looking to own your career and take on a new challenge in a fast-growing Australian Technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.

Futureverse is a technological and cultural foundation for the open metaverse where creators, companies and communities conjure their future.

The Futureverse infrastructure enables companies and creators to deliver the open metaverse experience that they want for their audience. A seamless portal in and out of all apps in the metaverse, Futureverse allows users to travel with a passport, friends, communications, finances and content.

Our vision is to enable every human to create the worlds they imagine. We are not building the future. You are.

As Technical Project Manager, you will play a crucial role in driving the delivery of our products to market. Your main responsibility is to oversee all aspects of the project lifecycle, from planning and scoping to delivery and execution based on the agreed vision and roadmap - managing project risks, issues, and changes. This includes ensuring stakeholders have a clear understanding of project scope and status.

When we say 'technical' we don't expect you to code, but you'll be able to speak the 'Dev' language and know what types of questions to ask the Engineering team. You'll understand the SDLC, you'll have an interest in web3 and will have experience in building complex products.

Key Responsibilities

• Develop and maintain project schedules, resource plans, and monitor progress against these plans throughout the project lifecycle.
• Coordinate and communicate with cross-functional teams, to ensure that project objectives are met on time.
• Translate technical documents and concepts into stakeholder friendly documents.
• Identify and manage project risks, issues, and dependencies, and develop and implement mitigation strategies as necessary.
• Ensure that quality standards are maintained throughout the project lifecycle, and that all deliverables meet or exceed the agreed-upon specifications.
• Provide regular project status updates to stakeholders, including the Product Owner, senior management, and other relevant parties.
• Manage project documentation, including project plans, status reports, meeting minutes, and other relevant docs.
• Foster a collaborative and productive team environment and promote best practices in project management.
• Align with ways of working strategy.
• Maintain data and project tracking in solutions provided.

• 5+ years of Project Management experience.
• Technical background - understand the 'Dev' language and have an understanding of CI/CD and what is needed to enable it.
• Knowledge of SDLC.
• Must have experience of woking in an Agile framework.
• Proven ability to execute in an agile and fluid environment.
• Strong understanding of web 3 technology is beneficial but not essential (you'll be excited about web3).
• Product delivery. Know and understand the product and future of.
• Experience in the building of complex products eg. technical product, web3 product, game, platform product.
• Experience of contributing to technical specification documents.
• Internal & external stakeholder management experience.
• Cross functional team management experience.
• Ideally you'll have some game experience.
• Start up experience is advantageous.
• You'll be based in New Zealand or Australia (if based in Australia you must be able to commit to working NZ hours)

We're a great place to work at

• Experienced and wickedly talented team and growing
• Venture funded by a consortium of leading crypto investors… and more every day
• Recent Series A funding - $54 million
• Plenty of opportunity
• Real work-life balance

We can offer

• Great variety (no two days are the same)
• Exciting international projects
• Engaging with global AAA gaming companies, game platforms and investors
• The right salary
• Day off to celebrate your birthday
• Sick leave from day one
• The chance to be part of the next generation of the internet...the decentralised Metaverse

If you enjoy being around creative people who are pushing the limits of design and technology, we want to hear from you!

For more information on Futureverse please visit https://www.futureverse.com/

Futureverse embraces inclusivity and celebrates diversity. We are committed to providing a fair, equal and unbiased environment for our people and community. Our values include being open-minded, open-hearted and open-doored.

We’re constantly on the lookout for great people who can help shape the future of the open metaverse with us.

We know applicants may not apply to roles if they don't tick all of the requirements, but please don't let this stop you. If you believe you have the values, skillset and ambition to help us put humans at the centre of the internet, we’d love to hear from you.

Why Relectrify?

At Relectrify, we're driven to create a world abundant with clean and renewable energy and we’re on a mission to engineer the future of battery energy storage. Our team is passionate about the transition to renewables and dedicated to bringing highly innovative, transformational technologies to life. Relectrify’s technology is game-changing: it makes inverters for battery energy storage obsolete and in the process improves the performance, safety and longevity of energy storage systems, while reducing cost.

With a dynamic, inclusive and flexible work culture, we foster creativity and encourage professional growth. We are building a team that brings diverse perspectives to the table and we empower our people to make a real difference in the workplace — and the world. 

Join us as we pave the way toward a cleaner, smarter, and more sustainable world.

About the Role

In this newly created position, you will take the lead on joint development programs between Relectrify and our customers to drive smarter, faster, and more effective delivery of technical solutions to customers as they develop energy storage products with Relectrify CellSwitch™ technology.

Using your exceptional communication skills and technical knowledge, you will define the program requirements including product specifications and scope of works and effective liaise between external stakeholders and Relectrify's team of electrical, mechanical and software engineers to manage expectations and deliver high-quality outcomes.

Responsibilities

• Lead the programs of work between Relectrify and our customers integrating Relectrify technology into their products, including 

• Engaging with customers from pre-sale through to completion of the joint developments 
• Defining Scope of Work and responsibilities for delivery
• Detailed definition of product specifications based on thorough understanding of customer requirements and expectations. 
• Managing the contributors to deliver the projects on time and within budget including managing variations of scope to provide satisfactory resolutions to both Relectrify and the customer
• Ensuring excellent outcomes delivered to the customer   

• Nurturing customer relationships by delivering high quality experiences to customers integrating Relectrify technology into their products 

Essential

• Relevant engineering qualification 
• Extensive experience in program delivery with multiple stakeholders
• Experience with electrical systems, especially including batteries and power conversion 
• Demonstrated experience delivering technical customer projects on time and within budget 
• Demonstrated professionalism with interactions at all levels of collaborating organisations 

Highly Desirable

• Project Management qualification
• Battery Energy Storage System experience  
• Experience in start-up / early growth-stage companies and experience shepherding disruptive technology products into established markets. 

Perks 

• Employee Stock Ownership Plan (ESOP)
• Education expense reimbursement
• Purchased leave scheme
• Paid parental leave - 12 weeks
• Public transport stipend
• Free snacks and (actually good!) coffee
• Team events and monthly socials

We’re Civica and we make software that helps deliver critical services for citizens all around the World. From local government to central (federal) government, to education, to health and care, over 5000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

 Our aspiration is to be a GovTech champion everywhere we work across the globe supporting the needs of citizens and those that service them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise that aspiration.

 As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to champion the use of technology in public services, to improve outcomes for citizens and public sectors organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

The Role:

Exceptional opportunity for an experienced Program Manager to join our Health business unit. This role is to ensure that projects are being initiated, delivered, measured, closed, and handed over to support in a structured and repeatable process. As a strong leader with excellent negotiation and influencing capabilities, you will be leading the Project Mangers as well as planning, executing, monitoring, controlling, and closing medium to large projects.

You will also have the flexibility to travel.

This role is preferred to be Sydney based, however Melbourne is also an option.

Key responsibilities:

· Review, identify and continue to drive different projects plan.

·  Work closely with internal & external stakeholders and drive the right outcomes.

·  Change implementation planning and management.

·  Provide leadership and guidance to enable best results for customer.

·  Establish solid governance plan across different projects & drive best practice.

·  Lead customer engagement, ensuring our customers are at the centre of what we do.

·  Negotiates and resolves contractual issues.

·  Management of risk inherent in the operation of business processes and of potential risks arising from planned change.

·  Regular monitoring and reporting against defined project plans, both internal and external stakeholders.

·  Negotiating variations in project timelines and seeking appropriate authorisation. 

·  Cost estimating and developing the budget.

·   Managing reports and necessary documentation.

 Requirements:

We are looking for a highly capable and broadly experienced candidate, with commitment to work across boundaries and flexible to work within a matrix structure.

You will posses:

·  5+ years of Project Management role experience in delivering well-formed projects.

·  Prince 2, MPS Certification.

·  Demonstrable ability to identify and clearly define specific roles, responsibilities and skills required for projects.

·  3+ years of project scheduling using a recognised tool, e.g., Microsoft Project, Primavera.

·  Developing financial plans and forecasts. Monitoring and managing expenditure and examine areas where budgets and expenditure exceed agreed tolerances.

·  Proven ability to engage with customers & drive best outcomes.

·  Extensive experience of successfully managing and delivering IT projects.

·  Strong leadership and influencing capabilities.

 Why you'll love working with us.

 We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

 We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

We are looking for a Cybersecurity professional with the drive for ensuring operational maturity, service excellence and exceeding customer expectations with a focus on Vulnerability Management.  

About the Role (your why) 

As Cybersecurity Technical Account Manager, you’ll manage and oversee our Government Customers vulnerability management program and tools.  

You will be working within a team of passionate, innovative and engaging people who focus on building, delivering and supporting state of the art Cyber Security Solutions and you will ensure that delivery of services to our internal and external stakeholders is upheld, achieving SLA’s, meeting commercial obligations and contractual compliance.  

You’ll be Canberra based and happy to be onsite with our customer approx. 2 days per week. We like to bring people together in person when we can, and we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! 

Due to customer requirements, you will need to be an Australian Citizen with an NV1 Government Security Clearance (or with a current Baseline and the ability to achieve an NV1).  

What You’ll Do: 

You will play a crucial role in enhancing, managing, and maintaining our operational processes and procedures. Your core responsibilities will be to actively identify, assess, prioritize, and report on any security vulnerabilities found in our customers' systems and applications.  

You will collaborate with various technical delivery teams and engage with customer application and system owners to ensure the prompt and effective remediation of any vulnerabilities.  

Your will focus on ensuring the successful delivery of contracted services to our clients, in line with our master services agreements, managed service schedules, and other commercial agreements.  

In addition to these key duties, you will have the opportunity to shape and implement policies, as well as review standard operating procedures for our vulnerability management program.  

Mentoring junior analysts will also be an important aspect of your role, contributing to the professional development of our team.  

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What you’ll bring  

You’ll have previous experience: 

• Working for a government customer or in a highly regulated industry  
• Leading or managing a team of cyber security analysts  
• Defining and implementing policies and standard operating procedures for cyber security programs.  
• Experience monitoring the performance of operations team’s productivity and contractual compliance, i.e., SLA achievement, aged ticket management, change management, etc. 
• A customer centric approach, ensuring consistency in delivery of service.  
• An understanding of Cybersecurity in an Operational or Professional Services environment. 
• A background and knowledge of service delivery methodologies including ITIL and Project Management discipline would be advantageous.  

Along with the following: 

• A minimum of 5 years of experience in Cybersecurity, with at least 3 years of experience in vulnerability management 
• A security certification such as CISSP, CISM, CEH, OSCP, or equivalent  
• Strong knowledge of common security vulnerabilities and threats, such as the OWASP Top 10, SANS Top 25, etc 
• Excellent communication, collaboration, and problem-solving skills  
• Proficient use of vulnerability scanning and assessment tools such as Qualys, Tenable, and Rapid 7  
• Be familiar with vulnerability management frameworks and best practices such as NIST, OWASP, CVSS, etc 
• The ability to work independently, and as part of a team; and be able to work under pressure and meet deadlines.  
• A Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field 

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

Grow Talent, a leading information technology and services company, is seeking an experienced Program Manager to join our team. As a Program Manager, you will be responsible for overseeing the successful delivery of complex technology projects, ensuring they meet client requirements and business objectives. Join our innovative and collaborative work environment and make a significant impact in driving the success of our projects and clients.

Responsibilities:

• Manage and lead cross-functional teams to ensure successful project delivery, on-time and within budget
• Define and manage project scope, objectives, deliverables, and timelines
• Develop and maintain project plans, schedules, and budgets
• Monitor project progress, identify and address risks and issues, and provide timely updates to stakeholders
• Collaborate with clients, stakeholders, and team members to gather project requirements and ensure alignment with business objectives
• Provide leadership and guidance to project team members, fostering a collaborative and high-performing work environment
• Track project metrics and performance indicators, and implement necessary corrective actions
• Ensure effective and proactive communication with clients, stakeholders, and team members
• Conduct project reviews and lessons learned sessions to drive continuous improvement

• Minimum 8 years of experience in program or project management

• PMP certification or equivalent is highly preferred
• Proven track record of successfully delivering complex technology projects
• Strong understanding of project management methodologies, tools, and techniques
• Excellent leadership and management skills, with ability to motivate and inspire teams
• Exceptional communication and stakeholder management skills
• Ability to effectively manage multiple projects and priorities
• Experience in leading agile software development projects is a plus
• Strong problem-solving and decision-making abilities

Not meeting all requirements? Research shows that women and people of colour are less likely to apply for jobs if they don't have all the qualifications. At Grow Talent, we strive to create a diverse, inclusive and authentic workplace. So, if you're excited about this role, but your previous experience doesn't exactly match all the qualifications in the job description, we encourage you to apply anyway. Perhaps you are the exact candidate for these or other roles.