Total 713 Education / Training job vacancies in Based from one of our four sites (Gympie, Hervey Bay, Rockhampton or Emerald), QLD, Australia

We are looking for quality Educators to join the team at our diverse and dynamic Early Childhood service in the heart of Surfers Paradise!

• Are you an experienced Educator searching for a new workplace to call home?
• Are you seeking an opportunity to advance your career goals within an exciting, multi-service, growing business?
• Are you ready to join a colourful team of passionate individuals and help make an impact on children and families during the early years?

If this sounds like you, and you’re up for your next career challenge, then we really want to hear from you!


About Rise Early Learning

Rise Early Learning is a privately-owned and operated Early Childhood Education and Care service catering for children from birth to six years. We have used our combined personal and professional experience in the sector to design a service which offers spaces for children, families, and Educators to develop trusting relationships and foster a sense of community.

To ensure your next role offers you stability, an experienced team and service that is committed to a high quality Early Childhood environment and being the best in their field, you should contact us!


Why join our Rise family?

At Rise, we honour childhood by providing an Education and Care program that supports the learning and development of each child. What you can expect:

- A service with stunning indoor and outdoor environments and natural resources to support practice, Education, and Care for children’s unique learning journeys
- A range of benefits to encourage your professional fulfilment and growth
- Exclusive childcare fee discount to facilitate your return to work and know your family is close by
- Free Employee Wellbeing & Assistance Program to enhance your wellbeing
- Work arrangements that promote a positive work-life balance available as per the service's needs and demand
- Extensive Professional Development calendar combined with in-house training, coaching, and mentoring within work hours
- Strong focus on driving a positive and inclusive culture where everyone has a voice
- Access to the Rise Early Learning network which spans across multiple centres in QLD and NSW (and growing)
- Small business where owners and major stakeholders care, are approachable, and involved in every aspect of the business
- Visa sponsorship on offer for eligible and suitable candidates.


Our Ideal Candidate Will Demonstrate:

- Reliability and punctuality
- Positive attitude, adaptable, and open-minded
- Soft, caring, and nurturing yet confident nature
- Strong communication and relationship-building skills
- Able to implement innovative and unique programming and practice for the team
- Experience in Early Childhood (desirable) paired with a passion for working with children (essential)
- Committed to building positive relationships and meaningful connections with Early Childhood professionals, families, children, and the wider community.


Required Certifications:

• An ACECQA approved Certificate III or Diploma of Children's Services (or working towards Diploma)
• Current First Aid, CPR, Anaphylaxis and Asthma Certificates (or willing to obtain)
• Child Protection trained (or willing to obtain)
• Valid Blue Card.

We have a number of part-time and full-time opportunities available to suit your individual needs.


How to Apply:

Submit your resume and a cover letter addressing the selection criteria above. Tell us about yourself and your career and what makes you the right candidate for our Surfers Paradise service. We look forward to hearing from you!

We are on the lookout for motivated and hardworking casual Brand Ambassadors to join our Nespresso Field Team!

Visiting key retailers, you will demonstrate the features and benefits of the Nespresso Coffee Machines whilst generating sales opportunities. Using your superior product expertise, you will passionately communicate the Nespresso coffee story and convert customer engagements into sales.

• Fantastic hourly rate- up to $43.28 per hour + Super!
• Generous monthly sales incentives!
• Weekend shifts + the occasional weekday
• Comprehensive induction training and ongoing field support!
• Great team culture and opportunities for career progression!

To be successful in this role, you’ll need:

• Saturday + Sunday availability (MUST)
• First class communication skills
• A keen interest in coffee - Barista skills are not necessary
• A self-driven attitude and reliability.
• The flexibility to visit multiple stores
• Confidence to provide a high level of customer service to create Coffee Sales and return business for Nespresso.

APPLY NOW! All applicants will proceed to a first-round interview!

About the Department of Education The Department of Education are dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making reasonable adjustments to support applicants at all stages of the process and employee lifecycle. About the Role Responsibilities include, but are not limited to: Support schools to interpret, develop, refine, and enact departmental policies, practices and procedures relating to students exiting school prior to the completion of Year 12 to ensure they remain in an eligible option. Provide support to schools that will assist in the development and implementation of successful retention and transition strategies and programs that will improve the transition outcomes for ‘at risk' students. Provide appropriate support through the identification of student needs options and intervention to young people and their families to assist in the transition of young people into a viable education, training, or employment. Collate and analyse confidential information, identifying needs and barriers to formulate the basis for the development of a school to post school transition plan for young people (post compulsory participation phase) who leave school before the completion of Year 12 (transition of students in the compulsory participation phase to be determined by region) and provide appropriate case management, advocacy and support as required. How to Apply Please attach a brief resume including contact details for 2 referees (referees should have an understanding of…

Click here to view more detail / apply for Transition Pathways Officer - Metropolitan North Region, Education

Job title: Community Speech Pathologist - Training/Benefits - Brisbane, QLD

Salary: Upto $110,000 (based on experience) + travel allowance + CPD + benefits

Location:  Multiple locations across Brisbane, QLD

Roles & Responsibilities:

Our client is a leading NDIS provider looking for motivated Speech pathologist to join their growing multidisciplinary team to:


Provide assessment and intervention to clients with communication and swallowing difficulties 
Train carers in communicating effectively with clients, and work assitants/professionals to deliver effective therapeutic outcomes
Develop augmentative and alternative communication systems tailored to individual clients needs
Develop swallowing intervention and mealtime plans and train carers on effective mealtime management support


Benefits: 


Travel Allowances ( $5000 ) + market leading long-term incentives  + PD
Work life balance with flexible arrangement
Regular team building activities and social events 
Ongoing training and support to help you reach your professional goals
Graduate Supervision and training from the Speech Pathology Manager (20 years’ clinical experience). 


Requirements: 


Bachelor of Speech Pathology (or equivalent)
Certified Practicing SPA membership
Knowledge of functional communication and swallowing assessments, interventions and outcome measures
A high level of written and verbal communication skills
Current driver's licence and registered vehicle 
Other qualification specific to disability will be highly regarded
New graduates  are welcome to apply 


If you are interested in this position please click  Apply Now Apply Now

Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population.  This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community. About the Role The role will report professionally and operationally to the relevant Allied Health Department Director (e.g. Director of Physiotherapy if the successful application is a Physiotherapist). Project oversight will be provided by the research Principal Investigator, who will provide day to day supervision on research assistant duties and responsibilities. Manage research tasks using effective time management and prioritisation skills, including clinical and non-clinical responsibilities and the maintenance of accurate patient records and documentation. Liaise and work effectively in a professional manner with participants and their carers, other health professionals, students and external agencies to achieve requirements of research project, utilising negotiation and conflict resolution skills as required. Participate in research/clinical trial monitoring and auditing internally and externally as required to meet regulatory and scientific requirements. Find out about the role in more detail and how to apply in the attached Role Description. Our ICARE² values of Integrity, Compassion, Accountability, Respect, Engagement and Excellence, shape our culture within Metro South Health. Our values guide our day-to-day decision making and are fundamental to what we…

Click here to view more detail / apply for Research Assistant, Queensland Health

EMPLOYER: Site Institute Pty Ltd
LOCATION: Southport - Gold Coast
POSITION: Vocational Education Teacher
FULL-TIME POSITION (38-40 HOURS WEEK)
SALARY: $70K+ per annum + Super
Site Institute specialises in Technical Engineering, Civil Construction Design, & Construction Trade courses and has a strong reputation for quality outcomes and skilled graduates.
We are seeking expressions of interest from suitably qualified Vocational Education Teachers in technical engineering and civil construction design to join our team in Southport – Gold Coast.
KEY RESPONSIBILITIES:
Classroom and workshop-based face-to-face training and assessment;
Marking student work and providing feedback;
Maintaining records of student attendance, participation and progress;
Contributing to the development of programs and materials;
Participating in moderation and validation;
Providing ongoing support to learners.
ESSENTIAL CRITERIA:
Australian Citizens and Permanent Residents are encouraged to apply;
At least a Diploma in technical engineering and civil construction design;
Minimum TAE40116/TAE40122 Certificate IV in Training and Assessment;
Minimum two years of training and assessment experience;
Minimum of three years of engineering experience is a plus;
Must enjoy teaching/training: passing on knowledge, skills & experience;
Skilled and experienced with AutoCAD;
Comfortable using technology to train and assess;
Excellent communication and facilitation skills;
Ability to work autonomously with little supervision.
DESIRABLE:
Experience using SPACE GASS and 12D models;
Experience training domestic and international learners
Australian citizenship or permanent resident
HOW TO APPLY:
Please apply with your resume via the online portal.
Only shortlisted candidates will be contacted.

Role and Responsibilities

                                                                                                         

The Technical Manager, reporting to the Senior Operations Manager, is responsible for the overall management and coordination of CAE resources (maintenance and support personnel), budget and operational maintenance requirements of the training devices under their control. The Technical Manager is responsible to ensure the successful delivery of all maintenance services and user training outcomes within time, cost and quality constraints.

The Technical Manager achieves desired profit contribution targets by monitoring and reporting on maintenance performance and costs in accordance with approved operating budgets, controlling the resources under their jurisdiction and taking corrective action where necessary.

The Technical Manager is the point‐of‐contact for the end user and customer on site for day to day operational needs.

The Technical Manager is responsible to the KPI achievement, Customer Satisfaction, Team engagement and development, Regulatory Compliance, Environment, Health and Safety and Overall support for the Training Center operations.

Are you ready to:

• Be responsible for the technical operations including:
  • Maintenance and operation of FSTD and related equipment.
  • Managing the team of Simulator Engineers and Technicians
  • Coordinating delivery and qualification of new simulators and other training devices
  • Achieving and sustaining the established operational KPIs
• Take responsibility for the regulatory compliance and the certification of the FSTD’s by various local and external aviation authorities
• Manage the training centre budget, including annual CapEx and OpEx expenditure and cost management.
• Assure the highest level of customer service is delivered by staff to all customers.
• Implement a quality assurance program
• Ensure the highest level of Environment, Health and Safety compliance
• Perform employee management activities such as resources allocation, performance evaluation, and employee development

About CAE

At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, we empower pilots, cabin crew, airlines, defence and security forces and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in approximately 250 sites and training locations in over 40 countries. CAE represents more than 75 years of industry firsts—the highest-fidelity flight, mission and medical simulators and training programs powered by digital technologies. We embed sustainability in everything we do. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.

Maintenance Technical Manager

We are opening a new training centre in Sydney in 2024, as a part of this we are looking for an experienced manager to take on the position of Maintenance Technical Manager. This is a broad role with responsibility for the overall operations of the training centre – focusing on budgets, KPIs, Customer Satisfaction, Team engagement, H&S, and overall support for the operations.

Are you ready to:

• Be responsible for the technical operations including:
  • Maintenance and operation of FSTD and related equipment.
  • Managing the team of Simulator Engineers and Technicians
  • Coordinating delivery and qualification of new simulators and other training devices
  • Achieving and sustaining the established operational KPIs
• Take responsibility for the regulatory compliance and the certification of the FSTD’s by various local and external aviation authorities
• Manage the training centre budget, including annual CapEx and OpEx expenditure and cost management.
• Assure the highest level of customer service is delivered by staff to all customers.
• Implement a quality assurance program
• Ensure the highest level of Environment, Health and Safety compliance
• Perform employee management activities such as resources allocation, performance evaluation, and employee development

Our ideal candidate will have:

• Technical Degree or similar with an Electrical Engineering focus
• Ideally has knowledge of CAE simulation technology and 5-10 years hands on experience
• Strong leadership skills
• Friendly and customer focused
• Ability to work and converse efficiently across all levels
• Able to work under pressure and meet deadlines.
• Good problem solving and team working skills.
• Proven ability to handle difficult situations.
• Excellent communication skills, with another language being an added bonus

CAE offers:

• an environment where your initiatives will be recognized and valued.
• the opportunity to work on a variety of projects on a multidisciplinary team.
• attractive employee benefits.

Come share your passion with us!

Read our FY23 Annual Activity and Corporate Social Responsibility Report

Follow us on Twitter: CAE_Inc
Facebook: www.facebook.com/cae.inc
LinkedIn: www.linkedin.com/company/cae

Instagram: www.instagram.com/CAE_inc

#LI-KM1

Position Type

                                                                                         

Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

We are seeking applications from suitably qualified and experienced Learning Support Officers for two full time fixed term contract positions located at our Golden Grove and Elizabeth East campuses. Both roles will focus on support for secondary level students. The Learning Support Officers will work as an integral part of our Inclusive Education Department in a range of classroom and student support activities which contribute to the achievement of literacy and numeracy based outcomes of students in the school.

Responsibilities

• Provide classroom support to students with diverse learning needs.
• Work with classroom teachers to support the development of differentiated learning activities and assessments.
• Implement strategies and provide feedback to the Inclusive Education Coordinator and classroom teachers.
• Monitor student progress and adjust support strategies as necessary.
• Develop positive relationships with students, parents, and staff.
• Attend and participate in relevant professional development to maintain up-to-date knowledge and understanding of learning support practices.

• Certificate III or higher in Education Support or similar.
• Experience working with students who have additional learning needs.
• A passion for inspiring students to learn.
• Well-developed interpersonal skills and cultural sensitivity.
• Flexibility and an ability to work collaboratively.
• Ability to work with a variety of IT software platforms.
• A commitment to the mission, vision, and core values of the College.
• Working with Children Check.

Child Safety Statement

• Pinnacle College is committed to child safety.
• We want children to be safe, happy and empowered.
• We support and respect all children, as well as our staff and volunteers.
• We are committed to the safety, participation and empowerment of all children.
• We have zero tolerance of child harm, and all allegations and safety concerns will be treated very seriously and consistently with our robust policies and procedures.
• We have legal and moral obligations to contact authorities when we are worried about a child’s safety, which we follow rigorously.

Please address applications to the Principal, and include a resume and cover letter that includes how your skills and experience suit the role, and your reasons for applying. For any enquiries please contact the Human Resources Manager at [email protected] or on 08 8367 9022.

 

For further information about Pinnacle College, please visit our website: www.pinnacle.sa.edu.au

Location: Golden Grove and Elizabeth East

Employment Type: Fixed Term Contract, Full Time

Full Time Equivalent (FTE): 1.0

Base Salary Range: $53,938.22 - $68,244.00

Adjusted Salary Range: $47,549.98 - $60,161.44

Weeks of Paid Leave: 10

Contract Start Date: 26/02/2024

Contract End Date: 13/12/2024

Licensed Aircraft Maintenance Engineer (Mechanical)
Flight Training Adelaide Queensland
Wellcamp, Toowoomba & Darling Downs QLD
Aerospace Engineering (Engineering)
Full time (40 Hours per Week)
Expected Start Date: ASAP
Rate of Pay, will depend on licences held: $75,000 to $90,000

About us
Flight Training Adelaide Queensland (FTAQ) provide world class aviation training solutions and this role is based at Wellcamp Airport in Toowoomba. http://www.flyfta.com

FTAQ specialises in ab-initio pilot training for the airline industry. FTA has long term contracts to provide pilot training for the QANTAS pilot training academy. We have a modern and well-equipped hangar based at Wellcamp Airport, just outside the rural city of Toowoomba in South Queensland. The current fleet comprises of Diamond DA40 and DA42 aircraft.

Come for the job, stay for the lifestyle.

We are currently recruiting for LAME B1.2's and AME's

Duties
• Aircrafts engineering Maintenance 95%.
• Facility engineering Maintenance 5%.
• Perform inspection, rectification, maintenance, and certification on company aircraft and equipment, as per manufacturer /company’s specifications to a very high standard.
• Ensuring timely and correct certification of all work carried out.
• Complying with the company’s Safety Management System.
• Maintain close working relationship with Chief Engineer or his deputy.
• Ensure all work is performed to the appropriate standard.
• Ensure all work is performed using safe work practices and observe WHS requirements.
• Work the nominated periods along with some overtime when required.
• Maintain appropriate approvals as required by the authority.
• Comply with all relevant FTA policies and CASA regulations.

Qualifications and experience

Essential
• Hold a B1.2 CASA Licensed Aircraft Maintenance Engineer
• CASA license for either/both engine and airframe categories.
• Have Proven Experience in the GA Industry
• Hold a valid Driver’s License
• Hold a valid Aviation Security Identification Card or be able to obtain one
• Must have unrestricted work rights in Australia
• Desirable
• Experience with Garmin 1000
• Good work skills and sound work practices
• Good work ethic and willing team player.
• Physical demand:
• The ability to lift 2/10/15 kg regularly
• The ability to respond quickly to sounds
• The ability to move safely over uneven terrain or in confined spaces
• The ability to see and respond to dangerous situations
• The ability to safely climb ladders while carrying 10 kg
• The ability to work in extreme weather
• The ability to wear personal protective gear correctly most of the day.

Composite Experience an advantage

Benefits
• On site Mess/Dining Hall with Qualified Chefs on board serving meals 3 times daily, with the opportunity for reduced rates for employees while at work
• Tool box storage
• Uniform provided
• Free on-site parking
• Nearly new facilities
• Relatively new hanger with dedicated kitchenette/dining area for breaks and meals with some free consumables
• Great team environment
• Daily morning collaboration meetings with the whole team
• FTAQ prides itself on its ability to provide its engineering staff with job appropriate training from staff over two sites, with years of experience at each site.
• Supportive management

Location
There is no scheduled bus/train service to the FTAQ campus and only a limited bus service that stops at Wellcamp Airport. The location of FTAQ campus from Wellcamp Airport is 3.7 km if walking. You will need your own transportation due to our remote location.

Medical Education Administration Officer Apply now Job no: 499759 Work type: Permanent Location: South Brisbane Categories: Education & Training About the role We have a unique opportunity for an experienced and passionate Medical Education Administration Officer to join our high achieving Medical Education Unit in this permanent full time role. Based at the South Brisbane campus we also offer a flexible working model including working from home where appropriate. The Medical Education Unit at Mater in South Brisbane are responsible for managing all medical education and workforce functions for Junior Medical Staff at Mater in South Brisbane. This includes advertising, recruitment, onboarding, roster and leave management, performance management and pastoral care as well as education, training and learning requirements. All you have to do is look at the AMAQ Hospital Health Check survey each year to see the high quality and valued service we deliver to our Junior Doctors year on year. What you'll be doing To provide administrative support to the Medical Education Unit (MEU) for the coordination and efficient functioning of all Medical Education programs and activities. Administration support includes, but is not limited to: To provide administration support to the MEU for the formal education programs for Medical Officers (Interns, Junior House Officers, Senior House Officers, Critical Care Senior House Officers) To provide support with administration functions relating to orientation programs for Medical Officers (Interns, Junior House Officers, Senior House Officers, Critical Care Senior House Officers, Registrars, Principal House Officers, Fellows, and some Senior Medial Officers). This includes managing relationships with external sponsors. To coordinate, review and provide Intern Completion Certificates in collaboration with the Medical Education Officers and Director Clinical Training prior to forwarding to AHPRA To prepare meeting agendas and minutes in collaboration with Director Medical Education and Workforce To provide high quality and confidential (where required) administrative support to the Director of Clinical Training (DCT), Director Medical Education and Workforce and Medical Education Officers (MEOs) Work within Mater systems to track, monitor and ensure compliance with due process for Education session attendance, feedback, and planning. Support MEU with all reporting functions for accreditation requirements. Provide customer service and support to Junior Medical officers; manage and distribute MEU generic email and phone line. Prepare and provide letters of rotation, and evidence of satisfactory work performance to junior medical officers. Act as formal secretariat to Medical Education Committee meetings. To learn more please view the Position Description  Medical Education Administration Officer Role Description December 2023.pdf About you To be successful in this role, you will have demonstrated experience in a similar role. How to apply? Please submit a cover letter and resume outlining your experience and what you would bring to this role, addressed to Olivia Paton via the Mater Careers website. Any…

Click here to view more detail / apply for Medical Education Administration Officer

About Brisbane Youth Education and Training Centre (BYETC):BYETC is a Department of Education school operating within the Brisbane Youth Detention Centre at Wacol. This multi-campus school caters to male and female students from across the state who are either on remand or have been sentenced for criminal offences. The school plays an important role in the community by providing young people in detention with the opportunity to gain knowledge, skills, and values that can enhance their capacity to pursue positive choices in the future.Our Campuses: Brisbane Youth Education and Training Centre West Moreton Education and Training Centre (WMETC) Vocational Training Queensland (VTQ) Caboolture Watchhouse Education Support Hub (CWESH) BYETC students have diverse learning needs, and a significant majority have had disrupted or negative schooling experiences. We seek to address this by supporting students to close individual learning gaps and attain vocational skills leading to qualifications.The position will be based at our parent campus in Wacol, the Brisbane Youth Education and Training Centre. About the Role: As the Data Management and Analysis Consultant, you will have responsibility for (but not limited to) the following: Lead the data analysis from databases and systems within the school to ensure efficient and effective data management. Administer, maintain and enhance data-related systems and databases to ensure quality, integrity, accuracy of collated data. Provide advice and assistance to senior managers to ensure data security and accessibility. Liaise with various school leaders to resolve issues pertaining to data including identifying anomalies and developing solutions. Prepare statistical reports and visualisations showcasing student and faculty performance. Conduct data integrity audits between OneSchool, the school's student data system and other local databases and formulate tools to ensure reports generated are reliable and consistent across systems. Desirable criteria: Bachelor's degree in Information Technology, Data Sciences or a related field. Proven experience in data management, data analysis, and performance reporting. Advanced proficiency in data collection and analysis technologies with experience in one or more of the following: PHP, Java, SQL, or Python. Strong collaborative and communication skills. Ability to work effectively with stakeholders at various organisational levels. Please refer to the attached role description for any mandatory requirements for this position.  How to Apply: Please attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant previous work history); and A 1-pg written statement about how your achievements and capabilities meet the requirements of the role. Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.  Applications from recruitment agencies will not be accepted.  When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.…

Click here to view more detail / apply for Data Management and Analysis Consultant - Brisbane Youth Education and Training Centre, Education

Come shape the future of education with us.

Why do we do what we do?

At Compass, we love working with schools and strive to deliver new innovations, functions, and process improvements as new technology becomes available. Our services are specifically designed to improve not only the school process but also community culture and student learning outcomes.

Compass is a product that genuinely provides students, teachers, and parents with an improved educational experience. You can leave at the end of each day knowing you made a difference to a student's education or helped make a staff member's day just that little bit better.

Here’s why we need you…

With over 10 years serving the Australian education sector, Compass is well known and loved amongst K-12 schools and we need you to help drive further success.

Your primary objective is to provide exceptional customer support and training to our clients, utilising various mediums such as video calls, face-to-face classroom-based training, and webinars. By doing so, you will empower schools to enhance parent engagement, reduce administrative burden, and allocate more time towards delivering enriching learning experiences.

Responsibilities & Duties:

You will:

• Serve as the primary point of contact for new customers for training of platform to end users, as well as post-go-live support.
• Coordinate and conduct high-quality onsite product demonstrations and training sessions to both small and large audiences.
• Provide a high level of support for customers transitioning from other products.
• Collaborate with the Product team to successfully implement any configuration changes and product enhancements necessary to address priority customer issues.
• Represent the voice of the customer to provide input into the development of new products, and marketing and sales strategies.
• Encourage satisfied customers to make referrals to peer schools.
• Manage overall workflow for implementation & training.
• Strong attention to detail and ability to see tasks through to the conclusion.
• Have comprehensive knowledge and confidence across our product suite.
• Identify opportunities to sell customer schools additional modules.

What you'll bring...

We are looking for someone who has a great blend of excellent team-working and interpersonal skills. Your positivity and can-do spirit will be evident in the way you present yourself professionally.

You will also:

• Have excellent public speaking skills along with a high level of written communication.
• Display an enthusiastic, energetic & friendly attitude in all circumstances.
• Have a proven ability to become an expert in complex software packages, and be naturally driven to learn about new modules, solidify current knowledge and stay up-to-date with product updates.
• Be willing and available to travel across the state as required.

What’s in it for you?

• Meaningful work in a rewarding industry that allows you to contribute to a mission that you believe in
• Flexible working culture - hybrid working environment
• Learning & Development opportunities - we want you to grow and get the most out of your role!
• Parental Leave Program for both primary and secondary carers
• 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support

It is a really exciting time to join Compass. We are growing fast and need people who want to grow with us.

Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior To Commencing Employment, You Require:

• a valid Employee Working With Children Check
• a valid Driver's Licence
• a satisfactory National Police Check
• verification of unrestricted work rights in Australia, eg citizenship, passport, or birth certificate

Come shape the future of education with us.

We are Compass - smart school management in one connected platform. We believe that time spent in the classroom should be for learning and teaching.

Our two co-founders John and Lucas met over a team lunch and while chowing down on their cafeteria sandwiches they bonded over their unapologetically nerdy love for education technology. After months of white-boarding and long days spent writing thousands of lines of code, Compass 1.0 came to life in 2009 in Lucas’ parents' garage.

Fast forward a decade - it’s no longer just John and Lucas eating sandwiches at the lunch table. Our school management ecosystem is now used in more than 2,000 schools across Australia and beyond. We’re joined by over 200 members of the Compass team, delivering smart school management solutions around the world.

Here’s why we need you…

We are looking for an enthusiastic person to join our established AU Support team. At Compass, great support is at the heart of our market-leading customer service, and so you will be a key part of a dynamic and fast-growing team.

In this role there are opportunities for rapid progression and exposure to other parts of the organisation for the right candidate.

What you’ll do:

You will join the Compass AU Support function in our Perth Office, working with the Support Manager & Support Team Leads, to ensure that our schools are provided with the service they need to get the most out of the Compass platform.

Specifically, you will:

• Provide solutions to schools by responding to their requests and solving their problems as they arise.
• Manage communications through a range of channels - including live chat, emails, and phone calls.
• Work closely with the sales, product, and engineering teams to escalate customer inquiries as required.
• Draft and maintain knowledge base resources such as help articles and videos relating to all parts of the Compass platform.

About You

We are looking for people who have a passion for creativity and problem-solving. Our clients are constantly giving us new challenges to work through and resolve so excellent customer service skills are a must. We’re also looking for people who celebrate diversity and thrive in a collaborative environment.

You will also:

• Demonstrate a service-oriented approach to helping customers
• Be enthusiastic & motivated, with a positive attitude and good initiative
• Have strong verbal and written communication skills
• Have strong attention to detail and ability to see tasks through to conclusion

What’s in it for you?

• Meaningful work in a rewarding industry that allows you to contribute to a mission that you believe in
• Flexible working culture - hybrid working environment
• Learning & Development opportunities - we want you to grow and get the most out of your role!
• Parental Leave Program for both primary and secondary carers
• 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support

It is a really exciting time to join Compass. We are growing fast and need people who want to grow with us.

Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior To Commencing Employment, You Require:

• a valid Employee Working With Children Check
• a satisfactory National Police Check
• verification of unrestricted work rights in Australia, eg citizenship, passport, or birth certificate