Total 8 Senior Executive level Education / Training job vacancies in burwood victoria

Are you an influential quantitative researcher who wants to make a real difference for clients and deliver actionable insights, backed by frameworks, behavioural science and marketing? Join us and make an impact.

ABOUT TRA
TRA is an insights agency based in New Zealand, Melbourne, and Sydney. We are a diverse group of thinkers, intent on solving the complex and challenging problems our clients are facing. We combine our understanding of human behaviour with intelligent data capability to navigate uncertainty and answer the big questions.

If you're ready to put your problem-solving and analysis skills to the test, we've got an opportunity for you! We are looking for an insights superstar to join our team and help solve problems for some of Melbourne's top businesses. You'll be using your creativity to answer clients' needs, and enabling growth through your amazing quantitative research skills. This is your chance to think outside the box and create solutions that will make a real impact.

Bringing together the best of both worlds for ambitious and strategic minds, we are the largest independent and multi-AFR and ESOMAR award winning research agency.

ABOUT THE ROLE
Join our dynamic team in Melbourne as a quantitative Consultant or Senior Consultant and be at the forefront of innovation and impact. As a key part of our consulting team, you will be fully immersed in every aspect of the research and insight process, you will use your expertise to design, manage, and report on projects that make a real difference.

Responsible for delivering projects end to end, you will work with a diverse range of clients and to deliver meaningful insights that truly make waves.

With your excellent quantitative research skills and amazing analysis skills, you'll tackle projects like a pro. You bring solid marketing know-how, you have a knack for adding richness to stories through data curation, and you seamlessly blend complementary sources such as cultural analysis and quant insights into your work. You'll translate complex findings into impactful insights and strategies that set our clients on the path to success.

All while working alongside passionate, experienced and strategic team that will help you stretch your craft and client skills.

ABOUT YOU

• A university degree supporting your area of expertise.
• Fined tuned expertise in research, marketing, statistical analysis, psychology or social science fields.
• Working experience (between 2-5 years) in a commercial or agency environment is a must.
• Experience in leading the design and successful execution of a wide range of projects.
• Hands on experience analysing quantitative data and applying frameworks and thinking to solve marketing and other organisational problems.
• The ability to innovatively and creatively find solutions and is open to new ideas.
• And is a leader within their own work and with clients.

WHAT ARE SOME OF THE BENEFITS WE OFFER YOU?
Join an award-winning agency that values innovation and transformative thinking TRA has been awarded Gold for Campaign Asia-Pacific Market Research Agency of the Year and Silver for Independent Agency of the Year, in Australia and New Zealand in 2023.

We have been recognised across the prestigious AFR BOSS Best Places to Work awards system – placing 3rd in the Media and Marketing category in last year and Professional Services category this year for the AFR BOSS Best Places to Work Australasia list.

Do the best work of your life, alongside some of the greatest thinkers you’ll encounter in your career and be part of the formative TRA Melbourne team as we establish and grow our footprint. Our senior leaders will be working hands on alongside you, with opportunity to learn, grow and develop while doing incredibly valuable work.

A commitment to focused learning, with two hours set aside each week for TRA Academy, means you will be able to continually expand your knowledge, skills, and thinking. Combined with outstanding on-the-job learning experiences, you will have the support to take your career to the next level.

You’ll be working in a dynamic, new co-sharing office space at The Commons in Collingwood – inspired and connected into creative, strategic people and businesses.

We are a curious, creative, and multi-disciplinary team committed to delivering amazing work built on values of collaboration, creativity, and clarity.

You’ll be given a voice to shape the direction and thinking of TRA and how the wider world uses human understanding to create better outcomes for all.

We have regular social events, some flexibility to work from home, and a competitive salary package to underpin the experience!  

WE VALUE DIVERSITY IN ALL ITS FORMS
We welcome applications from people of all backgrounds. We know from research that women or non-binary applicants don’t always apply for roles they don’t feel 100% qualified for, so we encourage anyone who is interested to get in touch. Focus on the bullet points that match your experience, not the ones that don’t.

Our job posting is the starting point for a conversation, and we’re always excited to hear from people who are interested in working with us.

If you’re curious, apply now! We’d love to hear from you

The Role: This is a 6 month fixed term contract with the possibility of extension

As a Senior WordPress Developer at OES, you will be responsible for designing and implementing fast, efficient, and scalable WordPress themes and plugins. You will play a critical role in the full development cycle, from concept to deployment, ensuring high performance and responsiveness of our WordPress sites.

In this role, the Senior WordPress Developer will:

• Develop and maintain advanced WordPress themes and plugins from scratch, ensuring they comply with the latest coding standards and practices.
• Optimise WordPress sites for speed and performance, implementing caching and CDN solutions when necessary.
• Collaborate with the design team to translate visual concepts into functional online experiences.
• Conduct code reviews and unit testing to ensure the reliability and maintainability of the codebase.
• Stay up to date with emerging trends in WordPress development, coding standards, security and web technologies.
• Recommend and support 3rd party plugins.

• Provide technical guidance and mentorship to junior developers.
  

We are seeking an experienced individual with a track record of 3-5 years in the following skill areas:

Technical skills & experience:

To apply you must have hands-on advanced experience in:

• Proficiency in PHP, JavaScript, HTML5, and CSS3/Sass.
• Experience with WordPress theme and plugin development.
• Deep understanding of WordPress core software and its functions at the code level.
• Experience with RESTful API and GraphQL integration.
• Familiarity with front-end build tools like Webpack, Gulp, or Grunt.
• Proficient with version control systems, particularly Git.
• Knowledge of AWS services.
• Understanding of SEO principles and ensuring that applications adhere to them.

• Familiarity with accessibility standards (WCAG) and designing for compliance.
  

You should have knowledge in:

• AWS Cloud Platform for hosting, caching and performance for WordPress sites
• Coding patterns (MVC, MVVM etc)
• CI/CD (Jenkins or similar)
• Static site generation
• API integrations
• Self-hosting WordPress sites

It would be beneficial to have:

• AWS Certification

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or related field.
• 3+ years of experience as a WordPress developer.
• Proven track record of developing high-quality, scalable, and responsive WordPress themes and plugins.

Additional Skills:

• Excellent problem-solving and analytical skills.
• Strong communication and teamwork abilities.
• Ability to work independently with minimal supervision.
• Attention to detail and a commitment to quality.
• Experience in working in an agile environment.

Work with us:

Our values underpin everything we do, Agility and Innovation, Passion and Perseverance, Teamwork and Collaboration, and Integrity.

Develop:

• In an agile environment with product managers, deliver leads and peers.
• Locally with modern hardware and directly on cloud services
• Using modern cloud technologies

We offer:

• A flexible hybrid approach to work (2-3 days in our state-of-the-art Cremorne office and the rest from home.
• Breakfast & snacks provided at the office, and an in-house massage therapist.
• Nintendo Switch, Table Tennis and many social activities including weekly staff drinks.

By joining OES, you’ll not only be joining a booming industry and organisation, but you will be sure to find your place within an organisation who cares about you, your health and well-being, keeping you socially connected whilst investing in your professional development.

We have a guaranteed interest in innovation and the preservation of our values-based culture, and our students and our people are at the heart of everything we do. As a workplace, we use regular feedback and insights from our people to help inform and boost engagement and have a dedicated team who ensure we are focused on employee well-being, corporate sustainability, and socially interactive activities across the year.

About Online Education Services (OES)

OES is made up of extraordinary people. Passionate, self-starters who get excited when they’re challenged to solve problems. Our vision is to be the world’s most impactful enabler of online education. We create, develop and enable immersive learning experiences in partnership with universities all around the world to help students learn at their very best. 

We are a global business with over 1,300 employees. We carefully select the right mix of passionate people who want to make an impact, deliver best practice and lead change in the education industry. From your very first day we empower you to succeed.

When you work at OES, you’re empowered to impact.

Are you ready to make an impact?

Diversity drives innovation, and we believe in creating a workplace that thrives on the unique perspectives and talents of individuals. We actively encourage and welcome applications from all qualified candidates, with a special invitation to talented women in STEM fields. Join us in shaping the future, where your skills and ideas can make a lasting impact on groundbreaking projects.

Apply now with your updated CV and WordPress development portfolio.

Melbourne, Australia

#QuantumSensing

Nomad Atomics is on a mission to make the broad uptake of quantum sensing a reality and simultaneously push the limits of our field beyond what we think is possible. We are building the world’s most advanced fit-for-purpose quantum sensors to allow us to see the world like never before.

Our team is made up of leaders in the quantum sensing field. We believe the time for commercial quantum sensing has come, and we are determined with making it happen.

We are growing here at Nomad Atomics – FAST. We are searching for people who want to finally take the commercial sensing game into the modern era of technology.

Who you are

You are a voracious learner, a problem solver, and a doer. You are fascinated by emerging technologies and excited help build a company with ground-breaking ideas.

You are excited to operate at the forefront of technology development and be the first in the world to demonstrate the true capability of these world leading sensors.

You have an innate attention to detail and enjoy the challenge of modelling real-world systems. If you’re anything like us, you love a challenge and use your skills and creativity to solve anything that comes your way.

Your role

Working hand in hand with the Nomad geophysics team and founders, you’ll help to build Nomad’s geophysical modelling capabilities. This is an exceptionally hands-on role requiring a broad skill set, including software development for field data analysis, forward propagation modelling, noise characterisation and data presentation. You will be deeply embedded in our technology development to demonstrate the real-world possibilities of Nomad’s unique sensors.

The role requires a creative, out-of-the-box thinker, capable of independent work while also engaged with a multidisciplinary team to provide the best outcomes. You will be responsible for end-to-end geophysical modelling development and will be engaged daily in tasks like:

·         working with a team of subject matter experts to build forward propagated models of real-world underground systems

·         implementing best-practice and novel techniques for potential field inversion

·         designing and utilising state-of-the-art algorithms for detection and identification of underground anomalies from potential fields

·         analysing and interpreting simulation outputs, including statistical assessments

·         helping to develop a new generation of applications for Nomad’s unique sensor technology

·         building real-world potential field models to test utility of our unique technology in new applications

·         working with technology and deployment experts to develop highly efficient surveying techniques.

Your Skills:

It’s not about specifically where you have come from nor what qualifications you have. What truly matters is that you are an impossibly fast learner. People with competitive applications could have skills and experience such as: 

·         expertise and experience developing, testing and deploying numerical software in Python or other high-level programming languages (required)

·         masters or PhD in geophysics, mathematical modelling, or related field

·         a strong background in computational methods for data processing and modelling, such as simulation, Monte Carlo simulation, or potential field inversion techniques

·         experience working with noisy and complex datasets

·         experience in developing, optimising and validating machine learning techniques

·         a strong background in statistics and statistical analysis including Bayesian methods

·         demonstrated ability to effectively communicate complex ideas and problem solve within fast-paced team environments

·         a history of thriving in diverse environments that value honesty, open communications, and strong bonds between team members.

If you think you’re right for the role, but don’t have some of these skills, reach out – we’d love to talk anyway.

The nuts and bolts:

The role is full-time and based in Melbourne, Australia.

We have the flexibility to work from home from time to time, but the in-person interaction with our tech and geophysical teams will be critical.

We offer a competitive salary, employee share option package and opportunities for professional growth and advancement.

About OES

Education Services (OES), part of the Seek Growth Fund, is a leader in online education, helping universities elevate student experiences in a digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships.

Our dynamic global team shares a vision to transform the student experience through innovation and collaboration. OES people are leaders in their respective fields, ensuring best practice strategic thinking is delivered in every element of our partnerships.

When you work at OES, you’re empowered to impact.

The Opportunity

Finance makes it easier for us to win together as a business.  Our team works side-by-side with every other team to help bring commercial thinking into what they do and make decisions that support our strategic and commercial objectives.

The Finance Analyst FP&A (Financial Planning & Analysis) role is a great opportunity for an aspiring Finance leader to be at the central of activities in guiding, setting and delivering OES Group financial objectives. The primary purpose of this role is to partner with senior managers, executives across Australia, UK and US  and the broader Finance team in coordinating and delivering OES Group’s short term, medium term financial objectives, and monthly forecasting of financial performance and capital investments.

Reporting to an experienced Commercial Finance Manager the key responsibilities of the role would include:

·       Coordinating and delivering the annual budget, medium term plan and monthly forecast for the OES Group’s financial performance and capital investment plan

·       Implementing the agreed capital investment framework across the business

·       Supporting broader stakeholders in formulating business cases

·       Identifying opportunities for continuous improvement in current processes

·       Support the automation effort/system implementation for planning and reporting across Finance

·       Undertaking financial modelling/analysis to support planning and forecasting decisions

·       Building deeper commercial knowledge and capability through the business

·       Supporting building a high performing, supportive and collaborative culture

This is a temp to permanent opportunity for the right individual, with an initial 6 month contract. This role will suit an experienced Finance Analyst who looks to broaden experience and career in a progressive team and supportive organisation.

About You

To be successful in this role you will have:

• Strong communication skills and stakeholder management skills
• Ability to work in a high performing team and also autonomously manage own workload
• Strong financial modelling skills (advanced MS Excel skills)
• Strong analytical and problem-solving abilities
• Ability to work in a fluid environment and manage competing priorities
• Experience developing long term plans and business cases
• Experience in the education industry or online learning is a plus
• Undergraduate degree (ideally Finance/Accounting/Commerce) and either part or fully qualified CA or CPA
• 3- 5 years experience in Finance (preferably in Financial Planning/Financial Analysis/Commercial finance business partnering role) or first mover from Corporate Finance/Transaction services department of professional services firms

What’s in it for you?

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis, Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

If you are a self-started with strong desire to build long term value and passion to make a positive impact we would love to hear from you.

About OES

Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in a digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships.

Our dynamic global team shares a vision to transform the student experience through innovation and collaboration. OES people are leaders in their respective fields, ensuring best practice strategic thinking is delivered in every element of our partnerships.

When you work at OES, you’re empowered to impact.

The Opportunity

We are seeking a talented and experienced Senior Corporate Communications Specialist to lead our communications efforts. The ideal candidate will have a proven track record of developing and implementing strategic communication initiatives that enhance brand reputation, drive employee engagement, and effectively communicate our company's vision and values.

About You

·       5-7 years’ experience working in either an agency or part of an in-house communications team

·       Proven experience working with journalists and third-party stakeholders. 

·       Strategic skills, stakeholder management and content briefing ability. 

·       Ability to tell compelling stories through thought leadership, sales narratives and marketing collateral. 

·       Experience developing internal messaging, content and positioning of senior leaders. 

·       Excellent written and verbal communication skills. 

·       Strong interpersonal skills and an ability to work with cross-functional teams.  

·       Formal qualifications in Communications, Public Relations and/or Marketing. 

 What’s In It For You?

As an employer, our values underpin everything we do; Agility and Innovation, Passion and Perseverance, Teamwork and Collaboration, and Integrity. 

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities.

OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis, Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks.

Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

 Are you ready to make an impact?

At OES, we are committed to creating an inclusive and diverse environment, where we encourage candidates of any nationality, age, background, disability and gender identity to apply. If you feel aligned to the role and would like to further explore your suitability, we welcome your application and would love to consider your fit for the role at OES.

If this role is of interest, please apply now with your updated CV.

We have a fantastic opportunity for a driven and committed tutor to join our passionate Tutoring Team for 2024!

We empower students and their studies by providing highly engaging small-group tutoring designed to prepare them for school assessments and final exams. Our sessions are presented by experienced but young tutors that can teach the study design in a simple and intuitive yet engaging way. VCE students will greatly benefit from positive role models and enthusiastic educators, so if you're passionate about helping students find a love for mathematics and achieve their best, we believe this is a great opportunity for you!

Over 2,000 students have joined our tutoring services since our founding in 2020. Our growth is a testament to our dedication to providing ALL our students and parents with a high-quality tutoring experience (from 24/7 personal support to on-demand resources) and our commitment to helping them achieve their goals.

It's our vision to reshape education, starting with tutoring.

Opportunity to Tutor Groups

Have you ever wanted to do group tutoring but never got the time or students to? Maybe you’ve been doing one-on-one tutoring so far, and now you want to explore group tutoring? As a VCE tutor at Contour, rather than tutoring one student at a time, you can now motivate groups of students with your knowledge and experience without the hassle of more admin work and finding students.

Access to High-Quality Tutoring Material

You’ve probably spent hundreds of unpaid hours making tutoring resources for your students. We know it can be an extremely time-consuming process, and arguably one of the more boring and tedious parts of being a tutor. But that’s where we come in! We’ve spent thousands of hours creating resources and detailed notes for VCE subjects. All we need now is you—the tutor!

All you have to do is prepare for your tutoring session by reading over the class workbooks beforehand, and provide an excellent tutoring experience to your students :)

Competitive Pay and Compensation

We pride ourselves on compensating and rewarding our tutors for their hard work. The starting rate ranges from $130 to $210 per 2-hour class (incl. Super) depending on the size of the classes you take. The rates can only get higher as you pick up more classes, show dedication to Contour, and contribute to the success of your students!

We're also introducing a new compensation model in 2024 where you'll also share part of the revenue generated by your classes. We want you to feel rewarded for introducing students to Contour and doing a great job at making them happy, so if Contour grows, you'll grow with it!

In some circumstances, if you already have private students but want to transfer them over to Contour, we can potentially even provide payouts so you can move all your tutoring work to us. Win-win!

Minimal Admin Work

There is almost no requirement for admin work.All you have to do is take simple attendance, manage student emails, and address student questions promptly outside of class via social media/text/email. If you’d like to create additional resources for us or do more non-tutoring work, we can also organise tailored payment plans to suit your needs :)

Support & Personal Development

Working in a collaborative environment and an energetic team can be a fantastic opportunity to hone your skills and learn so much along the way! When you work with us, you’ll also have the chance to learn from tutors who have spent thousands of hours tutoring and have garnered years of experience, perfecting their craft.

You'll be trained upon joining and we'll provide you with personal feedback as you settle in. You'll also be engaged with the rest of the team through routine catch-ups and peer-review sessions, and over time you'll receive further perks, pay rises, classes and work opportunities. We'll also be there to support you through any personal ventures such as rent applications and job references!

Subject Openings

• VCE Mathematical Methods 3/4
• VCE Mathematical Methods 1/2
• VCE Specialist Mathematics 3/4
• VCE Specialist Mathematics 1/2

Skill Requirements

• Above market rate compensation and guaranteed pay (ranging from $130 to $210 per 2-hour class per week).
• Bonuses for student enrolments (the better you perform, the more you share in our company's success).
• Satisfying and fulfilling work helping students succeed (it feels good when your students do good).
• Minimal admin work with a fixed schedule (consistent hours every week).
• Primary focus on providing an excellent student/parent experience (no hassle with student payments or admin).
• Significant improvement in public speaking, team and leadership skills (and you get paid for it).
• Personalised mentorship, training and feedback to improve your tutoring and communication skills.
• Creative freedom in a fun start-up environment (no corporate walls, talk directly to the founders or students).
• Opportunities to do more classes and performance based pay rises.

About OES

Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in a digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships.

Our dynamic global team shares a vision to transform the student experience through innovation and collaboration. OES people are leaders in their respective fields, ensuring best practice strategic thinking is delivered in every element of our partnerships.

When you work at OES, you’re empowered to impact.

The Opportunity

As a Senior Digital Platform Coordinator, you will play a pivotal role in enhancing the overall user experience (UX) and performance of our partner university websites, focusing on optimising site conversion rates. Reporting to the Digital Product Manager, you will lead initiatives to drive user satisfaction, usability, and success for prospective student lead generation.

You will be responsible for managing website performance via analytics, running testing programs and presenting ideas to the design team and agencies based on this, working closely with our conversion rate optimisation agency and briefing design changes to developers.

About You

• Experience with a CMS, technical problem solving skills and administrative skills
• Proven experience designing/developing websites, including improving customer engagement and lead generation
• Experience with using web analytics tools, including Google Analytics & GA4, to make business decisions
• Knowledge of A/B and multivariate testing to increase channel conversion
• The ability to work and communicate with a wide variety of stakeholders including senior executives
• The ability to handle multiple tasks and take accountability for those tasks, prioritising them appropriately whilst maintaining a strong dialogue around progress on projects and issues.
• Time management and organisational skills with the ability to work autonomously and as part of a team
• Strong attention to detail and ability to work under tight deadlines
• Good interpersonal skills, ability to work with cross-functional teams

What’s in it for you?

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis, Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

If this role is of interest, please apply now with your updated CV.

Come shape the future of education with us.

We love working with schools and strive to deliver new innovations, functions, and process improvements as new technology becomes available. Our services are specifically designed to improve not only the school process but also community culture and student learning outcomes.

Griddle is a catalyst in education, enabling schools to offer a more personalised, engaging, and effective learning journey for every student. At Griddle, we want to revolutionise the educational experience by providing advanced timetabling solutions for our schools.

About the Role & Team

We are looking for a dedicated individual to join us as a Senior Frontend Developer in our Griddle team. Under the guidance of the Griddle Engineering Manager, this position will collaborate with an experienced team to develop and implement new features, maintain existing functionalities, and enhance site scalability. Here, you will thrive in a collaborative and agile environment.

Your main responsibilities will include:

• Designing, developing and maintaining secure, scalable software that’s used by thousands of students, parents and teachers across the world.
• Inspiring quality and best practices by championing software craftsmanship, clean code and pair programming.
• Building great relationships with your team, being generous with your thoughts and feedback (and open to receiving it!).
• Mentoring your fellow colleagues and driving the architectural strategy by employing industry best practices and following Griddle software engineering guidelines.
• Contributing to our diverse and inclusive culture and take pride in doing work that makes a real difference for school communities from Melbourne to Dublin.

About You

You will have:

• A keen interest in developing a high-quality product while meeting company objectives with other talented developers.
• A passion about software development - actively keep up to date with new tech.
• Extensive experience troubleshooting complex software systems and can identify when a problem is worth solving for the customer and the business.
• Effective communication with technical and non-technical colleagues alike.

Tech Stack

• Hands-on experience in frontend javascript libraries and frameworks (eg. React.js and Typescript), preferably in SaaS (4-5+ years of professional experience).
• Experience working with SQL/NoSQL databases such as MongoDB and is comfortable designing and implementing database solutions.
• Experience in testing practices eg. TDD or automation.
• Bonus points for experience with Java, Spring Framework, RabbitMQ or AWS.

What’s in it for you?

• Meaningful work in a rewarding industry that allows you to contribute to a mission that you believe in
• Flexible working culture - hybrid working environment
• Learning & Development - we want you to grow and get the most out of your role!
• Parental Leave Program for both primary and secondary carers
• 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support
• Social events and weekly free lunches (Melbourne)

It is a really exciting time to join Compass. We are growing fast and need people who want to grow with us. Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior To Commencing Employment, You Require:

• a valid Employee Working With Children Check
• a satisfactory National Police Check
• verification of unrestricted work rights in Australia, eg citizenship, passport, or birth certificate