Total 3,380 Customer Service job vacancies in west melbourne victoria

We are looking for Before and After school care staff for permanent positions in 2024. If you're looking for your next move in the new year, we have a number of permanent positions on offer within the Outside School Hours Care space across Sydney and Central Coast. Please register your interest with your current resume by applying or emailing [email protected] About you: - Currently have a Diploma or Certificate III in Children's Services or willing to obtain - OSHC experience - Looking for a permanent position as a Director, Coordinator or Educator Current Locations: - Central Coast - Umina and Terrigal - Ryde - Lower North Shore - Quakers Hill - and many more
The Benefits of Working with Randstad Education:
Please note that your details will not be sent to any school without your consent or any referees listed on your CV contacted without your permission.
With locations in every capital city in Australia, Randstad's Education team is the biggest and most experienced education & childcare agency in the country, and that means we're here to help you with your next career move.
At Randstad Education, we have over 20 years of expertise in the early childhood and education sector. This means our experienced consultants are here to help match you with your perfect job.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

We are looking for Before and After school care staff for permanent positions in 2024. If you're looking for your next move in the new year, we have a number of permanent positions on offer within the Outside School Hours Care space across Melbourne, Bendigo, Ballarat and surrouding areas. Please register your interest with your current resume by applying or emailing [email protected] About you: - Currently have a Diploma or Certificate III in Children's Services or willing to obtain - OSHC experience - Looking for a permanent position as a Director, Coordinator or Educator Current Locations: - Willmott - Bacchus Marsh - Melton - Bendigo - Ballarat - and many more


The Benefits of Working with Randstad Education:
Please note that your details will not be sent to any school without your consent or any referees listed on your CV contacted without your permission.
With locations in every capital city in Australia, Randstad's Education team is the biggest and most experienced education & childcare agency in the country, and that means we're here to help you with your next career move.
At Randstad Education, we have over 20 years of expertise in the early childhood and education sector. This means our experienced consultants are here to help match you with your perfect job.


At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

Join Our Team as Head of Service Integration!

Are you a strategic leader passionate about optimizing user experiences through seamless service integration? We're looking for a dynamic Head of Service Integration to oversee and elevate our User Experience teams, including End User Compute, Field Services, and Service Desk activities.

About the Role:

As the Head of Service Integration, you will spearhead the governance of our Service Desk, End User Computing, and Field Services functions. Your primary goal will be to ensure the seamless integration of services across our partner ecosystem, driving efficiency and excellence in user experience delivery.

You will collaborate closely with service providers to identify and implement continuous improvement opportunities, ensuring that our IT Service Management function aligns with our business objectives.

Responsibilities:

Lead and govern the activities across Service Desk, End User Computing, and Field Services.
Drive strategic integration initiatives to ensure seamless services across our partner network.
Collaborate with service providers to identify and implement continuous improvement opportunities for Service Desk and End User Computing services.
Manage and optimize the IT Service Management function to provide stable, scalable user integration solutions.
Qualifications and Skills:

Tertiary level qualifications in Business, Commerce, Information Services, or an IT-related discipline are desirable.
Strong conceptual knowledge of Information Technology coupled with ITIL/ITAM certification.
Proficiency in using various data tools to transform and analyze data sets, coupled with excellent communication skills (written and verbal).
If you're ready to steer service integration toward excellence and make a substantial impact, join us in this pivotal role!
Salary range: $160,000 - $175,000 TFR

Apply now via this link or paste in your browser: https://wd3.myworkday.com/agreenspace/d/inst/15$392530/9925$5154.htmld

At Peter Mac we aim to continuously improve cancer care, research and education across all cancers and for all people affected by cancer: changing lives, breaking new ground. Everything we do is underpinned by our core values, Excellence, Compassion and Innovation. Welcoming people from a wide variety of different backgrounds and experiences is critical to fostering innovation, cultivating compassion, attracting and retaining top talent and providing the best possible cancer care for our patients.

YOUR ROLE IN OUR FUTURE

Ongoing, Full-Time Role (Part-Time considered) - Multiple roles available!

The Day of Surgery and Short Stay Admissions Unit provides care for surgical patients across all tumour streams presenting for day procedures or expected to discharge the day after surgery.

Registered nurses working in this area will be caring for patients throughout their perioperative journey: from ensuring a smooth admission on day of surgery to coordinating a safe and efficient discharge the same day or the next morning.

We are currently recruiting highly motivated registered nurses for a permanent part time or full-time positions, able to work a rotating roster including some weekends and night shifts. Within the department a variety of shifts are available including 8 or 10 hour shifts.

You will be supported by a practice development nurse during the week to enhance your clinical skills and complete competency assessments.

THE SUCCESSFUL APPLICANT WILL IDEALLY DEMONSTRATE
• Minimum of 12month experience in acute inpatient or ambulatory setting.
• Ability to effectively engage and work within the multidisciplinary team.
• Sound patient assessment skills with demonstrated critical thinking and initiatives.
• Commitment to professional development.
• Commitment to improvement and quality initiatives focussed on delivery of excellent patient care.

Applicants to this role should provide a covering letter outlining relative key skills and experience to assist us with our assessment.

THE DAY OF SURGERY AND SHORT STAY ADMISSIONS UNIT CAN OFFER YOU
• Comprehensive supportive orientation
• Opportunities to grow your career within oncology nursing with supported opportunities, education programs and post graduate studies
• Staff wellness programs
• Salary packaging
• Employee assistance program
• Purpose-built building with world class facilities and extraordinary outdoor spaces
• Central city location within the VCCC precinct
• Remuneration in line with the Nurses and Midwives (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2016-2020 (Classification Scale: YP3 (Year 2) $71,333.60 per annum – YP9 (Year 8) $91,660.40 per annum. Pro rata for part-time.

SURGERY AT PETER MAC
The Cancer Surgery Department at Peter Mac provides a comprehensive service for patients undergoing cancer surgery, from endoscopic surgical procedures through to specialised robotic surgery and very complex multi-speciality cases. The department is comprised of many areas working closely to deliver excellent patient care:
• 6 Operating Theatres
• 2 Procedure rooms including dedicated endoscopy
• Post Anaesthetic Care Unit
• Day of Surgery and Short Stay Admissions
Surgical specialties include colorectal, upper gastrointestinal, hepatobiliary, breast, genitourinary, melanoma and sarcoma, plastics and head and neck.

Specialised surgical techniques are available to patients including robotic surgery, high dose radiation (brachytherapy) and intraoperative chemotherapy.

We support patients from across Victoria, Australia, and New Zealand.

For further information about this opportunity, please review the position description or contact us using the information below for a confidential discussion.

Hiring Manager: Alexandra Williams
Contact Number: (03) 8559 5790
Email: [email protected]

Applications Close: 11:59pm Thursday 18th January 2024.

For further information about this opportunity, or to Apply, please visit the Peter Mac Careers page https://careers.petermac.org/job/MELBOURNE-Registered-Nurse-Grade-2-Short-Stay-VIC-3000/946993410/ where you can review the position profile. Alternatively, please contact us for a confidential discussion.

Peter Mac requires its staff to be fully vaccinated against COVID-19. Please contact us if you would like to discuss this requirement.

WHY WORK FOR PETER MAC
• Peter Mac offer a range of benefits which support our people both personally and professionally.
• Our staff benefits include award winning facilities, professional development and events, a health and wellbeing program, flexible work practices and policies and financial benefits such as salary packaging.
• We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with a disability.

• Identify operational requirements and opportunities for improvement.
• Extensive knowledge and experience of key operational processes including backup, monitoring, and disaster recovery 
• Design, build and support an operating model that positions MedHealth to confidently face a dynamic future utilising new technology and best practice processes.
• Gather information by analysing how MHG systems interact, process workflows and business service requirements to ensure that MHG’s IT environment is fit for purpose.
• Develop key metrics to measure success through operational data and information.
• Research and make recommendations on software products and services, conduct feasibility studies for software and systems products planned for purchase and give suggestions based on findings.
• Cover a broad range of activities including application support, capacity planning, storage/backup, disaster recovery and IT asset management.
• Identify emerging and current operational risks ensuring that there is an effective approach in place to manage risks.
• Analyse and provide solution to system issues to improve stability and prevent incidents.
• Work with vendors by building and maintaining a strong working relationship with key partners to improve service and put in place appropriate remediation to remediate issues.
• Responsible for the definition, design, implementation, and maintenance of support capabilities for infrastructure and applications across MHG.
• Identify incident trends; recommend and implement improvements to proactively prevent and reduce incidents.
• Respond to incidents within the MHG environment as part of the Incident process.
• Support effective change management practices.
• Prepare Standard Operating Procedures for the daily maintenance of applications and underlying systems
• Put in place automation of the operating procedures and monitoring capabilities.
• Identify new solutions for improved processes, as well as develop cost/benefit analysis for business solutions
• Make certain that technology solutions adhere to quality standards and ITIL processes.
• Collaborate with the project teams to review or inspect work to guarantee their quality.
• Via a continuous improvement mindset ensure processes are agreed and documented, actions out of post incident reviews are implemented and proactive actions are undertaken to prevent incidents.
• Review and evolve practices to ensure that they are fit for purpose and providing the best outcomes.
• Ensure that all systems are risk managed and align with the architectural strategy and meet cybersecurity requirements.
• Function as an effective, positive team member
• Maintain active knowledge of work health and safety practices and procedures
• Adhere to all policy and procedures
• Carry out other reasonable duties as required
• Undertake project work as determined by the business

At Peter Mac we aim to continuously improve cancer care, research and education across all cancers and for all people affected by cancer: changing lives, breaking new ground. Everything we do is underpinned by our core values, Excellence, Compassion and Innovation. Welcoming people from a wide variety of different backgrounds and experiences is critical to fostering innovation, cultivating compassion, attracting and retaining top talent and providing the best possible cancer care for our patients.

YOUR ROLE IN OUR FUTURE

Full-Time and Part-Time Roles considered - Multiple Positions Available!

Registered Nurse - Surgery

At Peter Mac everything we do as nurses is underpinned by our core values – Excellence, Innovation and Compassion. We aim to provide world class cancer nursing care, informed by cutting edge research and state of the art education, to every patient and their family.
To achieve this, we need a diverse nursing workforce to deliver equitable, sensitive and culturally safe care. We welcome nurses from a range of clinical backgrounds bringing a breadth of knowledge to provide comprehensive care to our patients. Acute nursing skills and experience are all that’s required to start your cancer nursing career at Peter Mac.

OUR PATIENTS
Our surgical team cares for patients with a range of cancers including breast, skin and plastics, colorectal, upper gastrointestinal, urology, gynaecology, sarcoma, and head and neck. We care for patients post-operatively following a range of major and minor surgeries with both curative and palliative intent. Patient acuity and complexity is often high and we adjust our nurse to patient ratio as required to ensure high quality, safe patient care.

OUR TEAM
Our multidisciplinary surgical team has an exceptional culture of clinical learning and support, helping every team member to advance their career. We work closely with our Enhanced Recovery After Surgery (ERAS) team to ensure our patients receive evidence based post-operative nursing care. As a nurse within the team, you will have access to a dedicated practice development nurse and a team of clinical nurse specialists to support your development.

OUR FACILITIES
The surgical ward is a 32-bed unit located on level 6 at Peter Mac. Our patients enjoy single and double rooms with a patient entertainment system, online meal ordering and access to our communal spaces within and external to the ward. Peter Mac sits within the Parkville precinct and is easily accessible by public transport, bicycle or car with staff parking available onsite. Peter Mac also boasts great coffee and food at our multiple cafés.

THE OPPORTUNITY
We offer every nurse who joins us an eight-day tailored orientation program including:
• Hospital and nursing orientation
• Clinical skills workshop
• Electronic Medical Record (EMR) training
• Your Thoughts Matter – SKINDEEP and RESPECTS training
• Smart Moves – clinical manual handling training
• Supernumerary clinical shifts with our specialist surgical nurses
• Individualised clinical education and support tailored to your acute nursing experience

You will also have free enrolment into three full day short courses within your first 12 months of employment. At Peter Mac, we have the leading clinical cancer nursing education and research team in Australia. The Academic Nursing Unit currently offers 17 short courses ranging from introduction to cancer through to specific surgical, tracheostomy and epidural courses and offers opportunity to be involved in and develop clinical research skills.

The Academic Nursing Unit team also provide support and guidance to pursue postgraduate qualification in cancer nursing through the Department of Nursing at the University of Melbourne.
In addition to clinical learning opportunities, you will also have access to our Compassion and Resilience Education (CARE) program, a full day course which focuses on wellbeing and selfcare for nurses.

YOU
If you are highly motivated with acute nursing experience, enjoy critical thinking, and have an interest in surgical nursing then we want to hear from you!

Remuneration under the Nurses and Midwives (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2020-2024 will be from YP2 - RN Grade 2 Year 1 ($67,527.20) to YP9 - RN Grade 2 Year 8 ($95,378.40). Applicants to this role should provide a covering letter outlining relative key skills and experience to assist us with our assessment.

For a confidential discussion about the role, please contact:
Nurse Unit Manager: Emily Pett
Phone number: 03 8559 5610

Applications close: 11:59pm Thursday 18th January 2024.

For further information about this opportunity, or to Apply, please visit the Peter Mac Careers page
https://careers.petermac.org/job/MELBOURNE-Registered-Nurse-Surgical-VIC-3000/936103310/ where you can review the position profile. Alternatively, please contact us for a confidential discussion.

Peter Mac requires its staff to be fully vaccinated against COVID-19. Please contact us if you would like to discuss this requirement.

WHY WORK FOR PETER MAC
• Peter Mac offer a range of benefits which support our people both personally and professionally.
• Our staff benefits include award winning facilities, professional development and events, a health and wellbeing program, flexible work practices and policies and financial benefits such as salary packaging.
• We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with a disability.

The Client

Hazara Rendering Pty Ltd is a building and constructions company in Keysborough in Victoria. They are now looking for a Solid Plasterer to join their team.





The Role

This role is full time position with an annual salary set at $70,000 plus superannuation.





Responsibilities

Assessing space and planning the layout for plasterboard installation.

Installing insulation and vapour barriers to improve thermal and moisture control.

Taking precise measurements, marking, and cutting plasterboard to fit specific areas.

Handling and positioning plasterboard panels on walls, ceilings, and battens.

Securely attaching plasterboard to surfaces using appropriate fastening methods.

Preparing corner beads for installation.

Installing pre-cast cornices, panel mouldings, ceiling centres, and other plaster fittings.

Filling and covering joints and nail holes with wet plaster and sealing compounds.

Smoothing and leveling surfaces using wet brushes and sandpaper.

Creating suitable mixtures and applying coats of plaster, cement, and render with trowels.

Ensuring uniform thickness by leveling and smoothing applied coats.

Checking and adjusting the alignment of corners, angles, and surfaces.

Applying decorative textures to finishing coats as needed.

Applying and finishing acoustic, insulating, and fireproofing materials bonded with plaster, plastic cement, and similar substances.





Requirements

Minimum of 4 years’ relevant experience within a commercial setting

At least 4 years’ experience in applying decorative and protective coverings of plaster, cement and acrylic render finishing to the interiors and exteriors of structures

At least 4 years’ experience working with various plastering materials, such as plasterboard, insulation, and decorative finishes

Familiarity with a range of plastering materials such as plasterboard, insulation, and decorative finishes.

General construction induction and white card

Manual car licence and possess own reliable transport

Excellent interpersonal and communication skills

Saturday work is required (Mondays to Saturdays) and occasional overnight stays may occur depending on project

2 contactable referees to be included in the resume

The Client

Yash Painting Services is a reputable commercial and residential painting services company located in Melbourne in Victoria.

They now seek an experienced Painting Trades Worker to join their team to service Melbourne and surrounding suburbs.



The Role

This is a full time salary with an annual salary set at $72,000 plus superannuation.



Responsibilities

Apply coats of paint, varnish, stain, enamel, or lacquer to decorate as well as protect interior or exterior surfaces,

Read blueprints/instructions and examining surfaces to determine the kind and amount of work necessary.

Read work order or receive instructions from supervisor/homeowner regarding painting

Smooth surfaces, using sandpaper, brushes, or steel wool and additionally remove old paint from surfaces, using paint remover, scraper, wire brush, or blowtorch to prepare surfaces for painting

Make on-site preparations such as building scaffolding, covering fixtures etc

Fill nail holes, cracks and joints with appropriate material caulk, putty, plaster

Select premixed paints, or mixes required portions of pigment, oil for required colour

Paint surfaces according to instructions with various tools like brushes, spray gun and paint rollers

Thinning drying substances to prepare paint that matches specified colours

Remove fixtures, like pictures, electric switch covers, from walls prior to painting, using screwdriver

Spread drop cloths over floors as well as room furnishings, and also cover surfaces, like baseboards, door frames and windows to protect surfaces during painting

Create special effects like wood grain, marble, brick, or tile effects by applying paint with cloth, brush, sponge, or fingers to

Put up scaffolding or setting up ladders to perform tasks above ground level

Wash surfaces prior to painting with mildew remover, using brush

Apply wallpaper fabrics

Estimating costs involved and negotiating prices





Requirements

AQF Certificate IV or AQF Certificate III relevant qualifications

Relevant experience and skillset to perform aforementioned duties

At least 2 years’ experience in a commercial painting role in the painting and decorating industry

Must have construction induction card

Good understanding of colour theory and various finish types

Physical dexterity to climb ladders, carry heavy equipment and to stand for long periods of time

Additional tickets, EWP and relevant licenses will be looked upon favourably

Have at least one contactable work referee

Key Responsibilities:

Actively update, maintain, and monitor all aspects of application to provide uninterrupted support.
Good working knowledge in RP2.4 version or above.
Experience in managing Web connect, Recs, Gems, STL Fetch and Matching Service.
Work with other support teams (EIA, DA/DBA, server teams) to ensure application is up and running without any hindrance.
Implement integration plans/scripts to validate that application changes meet technical specifications.
Responsible to troubleshoot/resolve incidents and business support item.
Participate in technical reviews at appropriate stages of development.
Perform application support tasks like- systems support, security reviews, & maintenance tasks.
Participate in production support/pager duty rotation including weekend and off-hour support coverage.
Installing new hardware, software, and networking systems.
Proposing simple and effective solutions.

Technical Skills:

Having good knowledge in production support working experience in using technical skills,
Oracle DB - PL SQL/ SQL server
RP2.4 version or above
Shell scripts
Unix
Control M scheduler
Application networking
Web UI or browser-based application

Must-Have/Mandatory

Good analytical & troubleshooting skills
Ability to work under pressurized environments
Good communication (Oral, Verbal & Written) skills
Set of Technical skills mentioned above
Self-driven, proactive team player

Good-to-Have/Desirable

Relevant certifications
ITIL/ production support background
Interpersonal skills
Tools like Control M, ServiceNow, AppDynamics, Splunk, Excel

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

(Your Why)

The Service Delivery Manager role is responsible for ensuring customer satisfaction is high by providing quality services delivered to customers in accordance with contracts. This role provides a single point of contact for clients in relation to the provision of contracted services and is responsible for aligning the customers’ requirements and expectations with Datacom’s service levels.

The key responsibility of the Service Delivery Manager is governance across all areas of a service(s) including service management, incident and change management, continual service improvement and customer satisfaction as well as playing a key role in ensuring the highest level of operational service delivery. You will be guided by the Senior SDM on daily tasks and governance activities. This role also holds Datacom to account for quality and customer experience.

What you’ll do

• Detailed understanding of service management methodologies, processes and industry standards including the ITIL framework.
• A curiosity for understanding of customers’ business strategy and alignment to service value.
• Sound understanding of technical concepts and frameworks.
• Broad and deep understanding of technical infrastructure projects and related technology dependencies.
• Demonstrated experience of contract, commercial and financial concepts. .
• We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

• A passion for delivering great service to customers.
• Excellent customer relationship building and management skills with strong influencing and persuasive ability.
• Manage towards positive solutions by having an ability to bring people and teams together to find outcomes-based solutions.
• Proven negotiating and commercial contract skills with the aptitude to ensure win/win situations for all parties through strong business acumen.
• Pragmatic approach to problem solving with the ability to work on complex issues through analysis of situations, variables, or data.
• Establishes and assures adherence to budgets, schedules, work plans, and performance requirements.
• Ability to network and develop productive relationships with customers, stakeholders, and suppliers. Ability to work in large, collaborative teams to achieve organisational goals.
• Strong consultative and planning skills. Ability to escalate with a solution focus.
• Strong financial management skills.
• Natural leadership with the ability to frequently interact with a variety of stakeholders and team members.
• Minimum 5 years’ experience in a Service Delivery Manager role managing contracts for the delivery of IT services with a history of high customer satisfaction, contract conformance and delivering business value.
• To be successful in your application, you must hold an active Government Baseline Security Clearance

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

 

CoinJar, a pioneer in Australian fintech and a leader in cryptocurrency worldwide, is seeking a Customer Support Representative. You will be responsible for providing industry-leading support for our products and creating a positive experience for CoinJar customers. Prospective team members will have a customer-centric focus and strong empathy for the customer. This is a full-time role with a hybrid work format between our Melbourne CBD office and your home.

Interviews and start date will be in January 2024.

Responsibilities

• Provide excellent customer service primarily through web-based tickets
• Process customers' financial and identification information in a professional and compliant manner
• Identify and escalate priority issues to relevant teams
• Work collaboratively with other team members to ensure customer issues are resolved to their satisfaction
• Contribute towards CoinJar’s self-service options e.g. internal and external knowledge base articles and status page
• Analyse and determine key issues raised by the client and provide a resolution
• Maintain a high level of customer satisfaction by providing timely and professional responses

• Excellent written communication and interpersonal skills
• High level of empathy for customers and an ability to understand their needs
• Ability to work in a team environment
• Proven ability to operate autonomously and be self-motivated to meet agreed targets
• Attention to detail
• A proactive approach to continuous improvement

• Work From Home days
• Training & Development
• Employee Assistance Programme

*This position qualifies for incentives under the NSW Rural Health Workforce Incentive Scheme, including an initial attraction and relocation payment of up to $20,000, and up to $10,000 each year after (incentive value is dependent on full-time equivalent, position and location). Find out more here

Employment Type: Permanent Full Time or Part Time
Position Classification: Registered Nurse
Remuneration: $70,049.73 - $98,351.39 per annum, pro rata (+ super + 17.5% leave loading where applicable)
Hours per Week: up to 38
Requisition ID: REQ454309
Applications Close: 17 January 2024
Vaccination Category: A





Outstanding Experience. Infinite Opportunities.





Here in the Riverina, we treasure your nursing skills and experience and we’re ready to roll out the red carpet to welcome you to town.

We’ve prepared oodles of goodies to help you move and settle in, including:

Up to $20k attraction and relocation payment + $10k rolling annual bonus (incentive value dependent on full-time equivalent, position and location). Find out more here!
$6K aged care incentive annually for RNs in aged care facilities
Salary packaging up to $20,600 per annum tax free for living expenses! Take advantage of novated leasing a new car!
482 temporary visa sponsorship considerations
Relocation assistance and accommodation support considerations
Subsidised gym and leisure centre membership for you and your family
Free confidential counselling services for you and your family


Craving a fresh start somewhere new and actually interesting? Join the incredible team in the Murrumbidgee District. Jump in at a comfort level that suits you: from state-of-the-art hospitals that will remind you of the city, to a small multi-disciplinary health facility where you literally get to do it all. No matter where you choose, your learning will be nurtured and you’ll be well supported to operate at the top of your scope.

And don’t worry - there are already oodles of young people here to welcome you: at work, in local clubs, at the pub, and down at the river!

There’s also heaps to show your family when they come to visit, which is a breeze - you’ll be central to Sydney, Melbourne and Canberra. (You can always pop home for the weekend on a quick flight if you find a break in your social calendar!)

To help you make the move to our little slice of heaven, we’ll help cover your relocation and travel expenses, help you find housing and get settled, and help in other handy ways - just let us know how we can help.

Want to know more about the community of Murrumburrah-Harden? Visit us here.



About Your Role

Registered Nurses in the aged care units are the warm and fuzzy professionals of the RN world, we love our field of work and supporting our elderly residents. Whether it be providing personal care one minute, diversional therapy the next, or quickly using our clinical judgement expertise to solve a problem, there is never a dull moment.

Your role will also see you supervise and mentor a team of Enrolled Nurses and Assistants in Nursing to work to their scope of practice with the same core values ensuring a patient centred approach. You will also have endless L&D growth opportunities as we empower you to flourish and grow to the top of your scope.

Learn more about the role and requirements here.





Upgrade Your Career and Lifestyle at MLHD

Go on, you’ve earned a promotion, a world-class workplace, inspiring colleagues, award-winning sta? and patient programs - all wrapped up in a rich tapestry of cultural treasures. Contact Shuvai Chimombe, Nurse Manager on 02 6380 6604 or [email protected] now for a confidential chat.

Your application will require you to include a resume and cover letter outlining your skills and experience and why you are a good fit for this position.





New applicants must have completed the COVID-19 primary vaccination course prior to commencement with NSW Health or provide an approved medical contraindication certificate. Should a medical contraindication certificate be provided, ongoing employment post certificate expiry is conditional to meeting COVID-19 vaccination requirements.



MLHD is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal People and people from racial, ethnic, or ethno-religious minority groups and people with disability.

#RuralHealthIncentives

Field Service MechanicPump and Power Melbourne Largest family-owned equipment hire company in ANZ great employee benefits Culture is our secret sauce-family, innovation, customer service, down to earth Ongoing training & career development opportunities  $74,237 base super Profit Share  Our mission is to be the best hire company in the world. We don't want to be the biggest, we want to be the best. And by being the best, we are committed to sustainable growth and innovation for the benefit our customers, our people and Kennards Hire.And with over 90% of our people telling us they think Kennards Hire is a Great Place to Work, we think that's pretty awesome!Some of the things our people have told us make Kennards Hire a Great Place to Work include: their team mates; the care and inclusiveness we show each other; that our people's safety is a priority; and how everyone works together to live our values. Not to mention the birthday and employee anniversary celebration cakes and BBQs!About the role The Field Service Maintenance Mechanic role exists primarily within the Distribution Centre and reports to the Service Manager. The purpose of the Maintenance Mechanic position is to provide customers with an exceptional level of service through maintenance/repair of a range of diesel and petrol powered equipment to exacting standards.This is a permanent, full time position, based in our Pump and Power branch in Port Melbourne.This role requires you to: Repair and maintain vehicles and related equipment to required standards so as to ensure our customers receive reliable and fit-for-purpose plant and equipment. Detecting and diagnosing mechanical and electrical faults in engines and parts Dismantling and removing engine assemblies, transmissions, steering mechanisms and other components, and checking parts Repairing and replacing worn and defective parts, reassembling mechanical components, and referring to service manuals as needed Performing scheduled maintenance services, such as oil changes, lubrications and engine tune-ups, to achieve smoother running of vehicles and ensure compliance with pollution regulations Reassembling engines and parts after repair Testing and adjusting mechanical parts after being repaired to comply with company standards and customer expectations of performance Diagnosing and testing parts with the assistance of computers Perform servicing maintenance on the customer site as required, and documentation to render equipment serviceable in accordance with Kennards “Ready for Hire” Quality Operational Management (QOM) standards.About you: You are trade qualified as a light vehicle mechanic or diesel fitter, with experience on mobile plant or similar A proven ability to be adaptable to changing priorities and work conditions including the ability to both work as part of a team and to work autonomously to complete tasks within required timeframes. Time management skills including the ability to plan and reschedule in accordance with changes in priorities. A manual Driver’s…

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Customer Experience Call Centre Operator ** 3 months as a Temp - then promoted to Permanent ** ** $30-$34 per hr Super ** ** Start date: End of Jan 2024 (interviews need to be complete by December 5)  ** ** Mon to Fri office based - 9-5 pm ** WOW Recruitment is looking for a Customer Experience Contact Centre Operator to support our healthcare client, based 5 days in the office in Pyrmont, Sydney.    Our client is an Australian-owned and operated not-for-profit that specialises in hearing aids. This organisation offers solutions and services to help transform the lives of people with hearing loss.   The ideal candidate will have a can-do attitude and understand the importance of creating and maintaining customer relationships with a predominantly older clientele. Previous hearing or health related industry experience would be highly regarded but is not essential. Perks & Benefits:New Office in Pyrmont with beautiful viewsA company that encourages and supports career and personal growthGenerous salary packaging of $65K plus Super when permanentMonday- Friday - No weekendsBe involved in a new team that radiates a culture of excellence What you’ll be doing: Managing the customers experience for optimal outcomesEfficient operation of the hearing clinicNavigating multiple screens whilst nanaging call requirementsCalendar management of the clinicians in your areaLearning and efficiently using a range of software and applicationsPerforming adhoc general administration dutiesYou will be provided full training and support with the aim of an immediate start  What you will bring:MUST HAVE 2 years of phone-based Contact Centre ExperienceYou’re an excellent listener, which helps you build genuine rapport with customersPicking up the phone doesn’t faze youCustomer centric approach to your workSelf-motivated and able to work alone/unsupervised.Excellent organisational and prioritising skillsAbility to be flexible within the workplace and work effectively within a teamWillingness to learn basic repair and maintenance of hearing aids If you’re interested to learn more about this role, APPLY NOW and Louise will be in touch!

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Porsche Centre Melbourne, one of Australia’s most exclusive dealerships, is currently recruiting Service Technicians to join our Workshop team, based in Collingwood. With a unique mix of retail, pre-delivery, classic restoration and motorsport operations, this is a workshop like no other.

As part of a dedicated team, you will be responsible for repairs and servicing of motor vehicle engines, helping to meet the expectations of the most discerning customers, while assisting the dealership exceed its customer satisfaction. Successful candidates will be provided with ongoing manufacturer factory training and genuine opportunity for growth and advancement. The ideal applicant will also have a strong and distinguished background in the luxury automotive industry.

Essential Applicant Criteria
• Fully qualified Automotive Technician
• Strength in electrical diagnosis and repairs
• Conscientious and motivated, with an eye for detail
• Excellent attention to detail and commitment to producing quality work
• Ability to work in a fast paced environment
• Previous Porsche experience highly regarded

Remuneration
The salary band for this role is approximately $65,000 to $75,000 gross per annum, plus 11% superannuation, tooling allowance as per the Award and commission structure.

If you're looking for a challenging and rewarding career, enjoy working within a team of professionals and pride yourself on the highest level of customer service, then please submit your resume.

Come and join our established team of 24 at Stanley's Body Works, Braybrook. We perform and specialise in all type of repairs from small to large. We are I-CAR certified and are an approved Subaru Australia Repairer.We offer and promote a positive working environment, where you can thrive and become part of a team for the long term with access to the latest in automotive technology. We have ample onsite staff parking and our regular fortnightly staff lunch are a staple.The OpportunityWe have an exciting opportunity for Customer Service Officer to join our team at Stanleys Body Works, BraybrookWe are seeking a Customer Service professional, you will be assisting and supporting our wider team and managers with administration support and providing our customers updates regarding their vehicle repairs.Permanent position. Monday to Friday. 40 hours per weekApply or call us today on (03) 9311 7588 for a confidential discussion.Role responsibilitiesEnsuring the environment is always customer friendlyGreeting customers on arrival.Keeping our customers informed about the repair process and anticipated completion dates for their vehiclesContacting customer to ensure that they are satisfied with the AMA experienceTelephone and email correspondenceSupporting management with inventory (parts, paint, consumables etc)Liaise with insurance providers regarding claims/repairs  Does this sound like you? Proven experience within a Customer Service positionHighly professional and personable with strong relationship building skills Strong systems experience and competent computer abilitiesExcellent verbal and written communication skillsAbility to meet strict deadlinesAble to work effectively and collaboratively with the teamBenefitsReward & recognitionCareer development and trainingReferral bonus for recommending a friend to work with usDiscounts on parts and toolsUniforms24/7 professional counselling for Team members and their immediate families We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers. AMA Group is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW.

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TMD Technical Support Officer 1531 | Construction & Maintenance Central | Charlton Depot Closing date: 10/01/2024 NEW YEAR, NEW CAREER ARE YOU AN ENTHUSIASTIC AND MOTIVATED TRAFFIC MANAGEMENT DESIGN TECHNICAL SUPPORT PROFESSIONAL LOOKING FOR YOUR NEXT CHALLENGE? About You Do you have a strong knowledge of Traffic Management Plans and Traffic Guidance Schemes and want a career revolving around Maintenance Activities and Capital Construction Projects? Then the Construction & Maintenance team is for you! Design and document Traffic Management Plans and Traffic Guidance Schemes for various construction and maintenance projects and assist with implementation of these as required. Get out of the office by attending regular site visits to verify details and attend meetings for the planning of works. About the position The Traffic Management Design (TMD) Technical Support Officer will develop, implement and review Traffic Management Plans and Traffic Guidance Schemes for Maintenance Activities and Capital Construction Projects for the Construction and Maintenance Central Branch. The annual salary range for this position is $84,383.41 - $87,970.19 gross per annum, plus 17.5% annual leave loading and up to 12.65% superannuation. Enjoy work/life balance with a nine (9) day fortnight and access to banked leave. Professional development and learning opportunities. Salary sacrifice. Active social club – TRC Employee’s Association.  Access to the Fitness Passport Program - providing access to a wide range of local health, fitness, and leisure facilities with one affordable membership. Employee Assistance Program – free 24 hour nationwide confidential personal or work-related counselling services for employees and their families. A range of progressive health and wellbeing services. Work in a safety-conscious organisation - home safe every day! The Team The Construction & Maintenance Central (CMC) Team undertake capital and operational works to maintain and improve safety, serviceability and efficiency of the region’s road network and integrated transport system. Team CMC are committed to creating an atmosphere where employees thrive. We value teamwork and a friendly environment; we also emphasise professionalism, accountability, and respect. How to be successful in this position Qualification(s), training and/or experience, specific to the role: Possession of Traffic Management Design (QLD) qualification with relevant industry experience. Possession of a WH&S Competency Card for CPCCWHS1001 – Prepare to work safely in the construction industry. Possession of a current unrestricted “C” Class Driver’s Licence How to apply To apply, please submit two documents: A document addressing the 'Success Criteria' in the in two pages or less; and Your current Resume. The preferred candidate will be required to undertake a Criminal History Check and a pre-employment medical assessment to assess their ability to perform the genuine occupational requirements of the position. Please note to have your application considered, ensure that you have followed the instructions outlined above. Visit our website www.tr.qld.gov.au/jobs for information on how…

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Join our dynamic team at Bowen Stockroom Solutions and play a key role in driving sales and maintaining exceptional customer relationships. As a Sales and Customer Service Representative, you will contribute to the success of our sales division by providing expert phone consultations, creating comprehensive project quotes, and collaborating with our design team. Additionally, you will be the internal contact for our subcontracted design team, ready to step in during peak periods or emergencies.

Responsibilities:

• Conduct accurate estimating and quoting for stockroom projects.
• Manage the end-to-end processing of incoming orders through to operations.
• Collaborate with the Design team to deliver top-quality designs.
• Provide backup support for design team members during peak periods or emergencies.
• Assist in maintaining the online order platform.
• Receive and promptly respond to incoming inquiries.
• Liaise with the design team to present clients with innovative design concepts.
• Actively participate in team meetings and weekly sales meetings.

• Proficient in general computing skills.
• Experience in estimating, phone sales, and sales support.
• Ability to deliver a prompt and efficient quoting service.
• Proficiency in CAD (advantageous but not necessary).
• Commitment to providing superior customer service and being a valued supplier to our customers.
• Experience in liaising with suppliers and obtaining quotations.
• Develop an in-depth technical knowledge and understanding of our product range.
• Proven ability to efficiently win, process, manage, and complete all jobs with zero errors.

• Meaningful and challenging work
• Ongoing professional development tailored to you a sales career path
• Competitive remuneration package
• Innovative culture & growth-focused team

If you are a motivated individual with a passion for sales and customer service, we invite you to join our team and contribute to the continued success of Bowen Stockroom Solutions.

We have an exciting opportunity available for Customer Service roles in our team in Port Melbourne. We will provide full training so if you are looking to start your career in the customer service space then look no further!

We do require the successful candidate to be based in Melbourne, Victoria as this role will be based out of our office in Port Melbourne. You will be required to come into the office this permanent full-time position.

In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales, and support.

We encourage graduates/School leavers to apply. Full on-the-job training will be provided to the right candidates.

The core responsibilities in this role include:

• Receiving inbound calls and email inquiries from Commercial and Residential customers
• Proactively making outbound calls to our existing customers to promote our products and services
• Resolving customer queries quickly and accurately
• Scheduling pest services for residential customers
• Converting incoming inquiries into sales opportunities
• Liaising with your fellow colleagues
• Meeting calls and internal sales targets
• Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.

The ideal candidate must possess:

• Experience working in customer service or call center environments (essential)
• This is an office-based role so you must be based in Port Melbourne
• Previous experience in phone sales and converting inquiries into sales
• Proficient with communicating verbally and electronically
• Able to work calmly under pressure while multi-tasking
• Proven problem-solving skills
• Ability to work in a team environment to support colleagues
• Professional, reliable, and punctual.
• Working from office Monday to Friday

Perks and benefits

• Strong work life balance culture.
• Employee Assistance Program (EAP)
• Discounted Pest Services
• Employee Referral Program
• Employee cash incentive programs and bonuses

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business-we that employ some 36,000 colleagues across 66 countries - and offers a wide range of learning and development programs for colleagues to enhance their skills.

As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

Employee Testimonial -

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

“There are lots of incentives, rewards and bonuses available at Rentokil Initial.”

Carly Shreeve

"I am really proud to work for Rentokil Initial and I have enjoyed working here for the last 11 years."

Sierra Warrington

We are presently in search of a casual Social Care Assistant to join our team at St John's Home in Wangaratta, Victoria. This role involves filling a weekly permanent shift as well as providing holiday cover.

The Social Care Assistant is responsible for facilitating a range of individual, group and community based lifestyle activities according to residents’ individual physical, social, cultural and spiritual needs and preferences.

Respect Aged Care embraces the values of respect, care, teamwork, courage, integrity, innovation, and excellence. We provide a supportive and respectful working environment and pride ourselves on delivering outstanding customer service and individualised care to our residents and their families.

Essential:

• Certificate III or IV Qualification in aged care or similar discipline.
• Current National Police Certificate (or ability to acquire).

Desirable: 

• Has empathy and sensitivity to the needs of the residents from a variety of cultural and social backgrounds.
• Ability to work as part of a team.
• Ability to communicate effectively with the elderly and their families, employees and visitors.

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

What we can offer you:

• Competitive salary and entitlements.
• Pay incentives including not-for-profit salary packaging.
• Meaningful work in a purpose-driven organisation.
• Long-term employment in a recession-proof sector.
• A healthy and positive workplace culture.
• Learning, development, and growth opportunities.

Being part of the team means: 

• Fully paid comprehensive training: We will take you through our 6 week training period, where we teach you everything from Telstra products, customer handling and sales techniques.
• Support is always there: We know a new role can be stressful which is why the support will still be there even after you leave training.
• WFH Options: After 6 months and when you've practised what we teach, you can work from home 2 days per week 
• Uncapped Commissions: You perform- we pay!! Earn monthly commissions on top of your base salary. OTE's will have your earning $80k+ per year. 
• Internal Career Progression: Be supported by our development programs, providing you the opportunity to grow and progress within our business
• Be apart of the TSA Way: You'll be rewarded, recognised and apart of a business that knows how to have fun! Play ping pong on your lunch break, attend team events, work amongst like-minded people where you're guaranteed to make great mates 

What you'll do:

• Answer inbound calls from small business owners where you will represent, promote and sell a wide range of Telstra products and services. 
• Provide expert advice on Telstra products and services that best suit their needs and lifestyle 
• Provide empathy and understanding to your customers through effective communication skills
• Take ownership, withhold confidence in your ability to de-escalate any customer grievances 
• Be available when our customers need us, flex to the hours that are required 

We're on the lookout for a Facility Manager who is looking for their next opportunity to work in a dynamic leadership role, driving clinical and operational excellence? If you're driven by the desire to make a meaningful impact on the lives of residents in a residential aged care home, this key leadership role could be your perfect fit. Join our team and take on the responsibility of ensuring the highest quality of care for our residents.

About Us:

At Respect Group Limited, we are not the average aged care provider; we’re a rapidly growing, progressive and purpose driven not-for-profit organisation providing residential aged care, home care and retirement living services to an increasing number of Australians. With a presence across Tasmania, Victoria, and New South Wales, we take pride in our resident-centric approach and the supportive, respectful environment we foster for our dedicated workforce.

The Opportunity:

Join our team at RM Begg, Kyneton, Victoria on a full-time basis. The Facility Manager is responsible for managing the day-to-day operational, personnel and associated matters across the home. The role will ensure that all professional care and ancillary support services are delivered in accordance with Respect's values, policies and procedures; and to ensure that the home is managed and maintained within the approved budget, accreditation standards, compliance and reporting requirements.

Key Responsibilities:

• Ensure the delivery of quality resident-focused care and ancillary support services at the facility.
• Promote the facility and services to potential residents and their families.
• Ensure all work undertaken within areas of accountability comply with the organisation’s mission, vision, core values, policies, procedures, codes of conduct, legislative/regulatory requirements and recognised accreditation standards.
• Ensure that the facility operates in accordance with specified quality improvement systems.
• Comply with mandatory reporting requirements
• Manage the admission of residents and conduct consultation with residents and their families as required.

• Planning, control and directing the provision of a range of high quality personal, clinical care and support services
• Ensure that the facility's projected income is achieved in accordance with approved budgets.
• Ensure that expenditure across all areas of accountability is in accordance with approved budgets
• Ensure the implementation and compliance of the organisation policies, procedures and management systems
• Ensure all direct employee reports are made aware of their policy, legislative and other relevant compliance obligations from the commencement of their employment with the organisation.
• Conduct regular meetings with workgroups such as nursing employees, service employees and catering employees to discuss relevant workplace issues.

Essential:

• Successful completion of a minimum Bachelor Degree in Nursing (RN).
• Current registration with the Australian Health Practitioner Regulation Agency (AHPRA).
• Minimum 3 years experience in residential aged care.
• Working knowledge of the requirements of the Quality Agency Standards, Specified Care and Service Principles of the Aged Care Act, Documentation Standards, Residents Rights, Aged Care Funding Instrument and other relevant legislation, regulations and codes of practices.
• Well-developed communication skills.
• Sound clinical knowledge and skills in accordance with contemporary practice.
• Current National Police Certificate (or ability to acquire).

Desirable:

• Previous nursing management experience.

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

In return for your dedication and expertise, we offer:

• Competitive remuneration and benefits.
• Attractive pay incentives, along with not-for-profit salary packaging.
• Up to $5,000 relocation allowance* to assist with relocation (if applicable).
• The chance to engage in purposeful work within a values-driven organisation.
• Long-term job security in an industry resistant to economic fluctuations.
• A thriving, positive organisational culture that prioritizes well-being.
• Abundant prospects for personal and professional growth through learning and development initiatives.

Onside is a dynamic and fast-growing Agri-tech SaaS business with a vision to power the world's biosecurity. Currently in the scale-up phase, expanding rapidly and thinking globally, our team and high-performance culture reflect the business. Offering an innovative workplace where our team lives and breathes Onside's standards and rituals.

As the Customer Success Director, you will lead a high-performing Customer Success team to deliver customer satisfaction, engagement and retention. You'll drive value for our customers by harnessing a culture of exceptional customer support and partnership, within a scalable, repeatable onboarding, activation and retention model.

Responsibilities

• Lead the customer success team, setting objectives, coaching, and fostering culture of innovation and customer centricity
• Develop and implement a customer success strategy to drive adoption, engagement, retention, and satisfaction
• Support the management of key accounts, acting as trusted advisor and fostering long-term relationships
• Collaborate with cross-functional teams to ensure customer success is embedded throughout the business
• Identify opportunities for process improvements and optimisations to enhance customer success team efficiency and customer experience
• Monitor customer health and usage data to identify trends, risks, and proactive engagement
• Develop and deliver success metrics, reports, and dashboards to track performance and drive decision-making, owning the retention forecast for reporting to the Leadership team and Board
• Be the voice of the customer internally, and advocate for customer needs in relation to product developments and industry changes

• Proven senior SaaS leadership experience in customer success, driving customer retention through demonstrated practices of reducing churn and contraction and delivering strong NPS
• Experience defining and implementing a scalable customer experience strategy from early stages
• A strong background in scaling and leading high-performing Customer Success teams
• Exceptional communication and interpersonal skills, with a passion to build strong relationships with customers and internal stakeholders
• Analytical and digital-first mindset with the ability to leverage data for informed decision-making and to evaluate the effectiveness of initiatives

We're expanding in every direction – think new places, teammates, and knowledge. So, when you join us, you'll dive into all sorts of exciting experiences and grow your career. Our dog-friendly office in the heart of Richmond is buzzing with a high-performing team working together to solve problems to achieve a common goal - to connect rural communities.

Hearth Support Services is a registered NDIS provider with a commitment to consistently provide the highest standard of support. We achieve this through fostering and cultivating long-term, sustainable relationships.

We're looking for someone to join our team and manage the end-to-end recruitment process for support workers in our two newest regions: Bendigo & Geelong.

Location is flexible: you could be based from our offices in Glen Iris, Brunswick, or Geelong, with flexible working arrangements available.

The Recruitment Coordinator role is vital to building the culture of our organisation by attracting and choosing the right candidates to support our participants.

You will have input in developing our broader Recruitment strategy & workforce planning while managing the recruitment & onboarding of quality Disability Support Workers for Regional Victoria.

Working in a small & supportive team, your role at Hearth will include volume recruitment, interviewing, conducting reference checks, and getting support workers ready to start work.

• Strong understanding of the end-to-end recruitment process
• Professional or lived experience with disability and/or community services
• Experience working with a range of Microsoft Office Programs
• Exceptional communication and time management skills
• A willingness to participate in the improvement of processes and systems
• Ability to work in a fast-paced environment independently and as part of a team

• Rewarding work - see the people you've recruited succeed and grow over time!
• Supportive and dynamic team environment
• Ongoing training and development
• Competitive salary
• Flexible working arrangements

If this sounds like you, we would love to hear from you.

Please include both a copy of your resume and a cover letter addressing the key selection criteria, your suitability for the role, and a little about yourself.

Please note that only shortlisted applicants will be contacted.

WHAT YOU WILL BE DOING:

• Provide personalised service and a memorable experience for our guests – every guest, every interaction, every day.
• Be an advocate of ALL: Accor’s loyalty program to non members
• Checking guests in and out Maintaining accurate guest accounts
• Taking bookings, providing helpful information & entering reservations
• Answering guests queries in a timely and efficient manner.
• Addressing guest requests and handling guest complaints in a positive manner.
• Liaise with inter departments to assist guest and advise of room moves