Total 3,331 Customer Service job vacancies in vic melbourne cbd surrounds

We?re a world leader in gaming entertainment operating in 90 countries across the world, with a diverse range of products and services, including electronic gaming machines, social gaming and casino management systems. Our mission is simple, we create the world?s greatest gaming experience, every day!

What You'll Do
As a Field Technician within deployments you will work at customer ven ues to install, covert, move & upgrade electronic gaming machines, you will provide a high standard of customer service and will interact with various stake holders including customers, builders and electricians.
Some key responsibilities include:

Complete pre-install requirements including all admin related tasks
Ensuring material required are available and correctly prepared
Confirmation of the time/date of the work being carried out with the venue
Preperation of vehicles with all required tools and materials
Perform equipment upgrades, modifications and game change conversions
... Click here to view more detail / apply for Field Service Technician/Deployment

06th November,
About DBG Health & Axe Health Services:   DBG Health is a leading independent health, wellness, and beauty company headquartered in Melbourne. With a team of over 1,000 dedicated professionals, we are committed to delivering affordable and innovative solutions that enhance the well-being of our customers. Axe Health Services, a subsidiary of DBG Health, deliver comprehensive solutions, conveying a full spectrum of services tailored to the pharmaceutical industry. Provided by, and not limited to, PharmaPrograms, Farmaforce and Wellness for Life, our end-to-end offering seamlessly consolidates all requirements into a single provider. This gives our clients and customers access to a unified service platform, which provides a streamlined and cohesive multi-channel approach to managing projects.  About the role:   Play a pivotal role supporting our Nurses after they have conducted GP clinic visits by ensuring the clinics follow up with patients identified as at risk, facilitating better
... Click here to view more detail / apply for Reframe Nurse Program Support Coordinator

Imaging Associates
Imaging Associates (IA) is a doctor-led, highly respected and rapidly growing radiology business with practices across the Eastern suburbs of Melbourne, Gippsland, and Wagga Wagga. IA prides itself on providing cutting edge diagnostic imaging services with a focus on clinical and patient excellence.
Receptionist, Wonthaggi Hospital & Phillip Island 
Wonthaggi Hospital services the Bass Coast and South Gippsland shire communities and offers a range of services, including Pathology, Acute Ward, Radiology, Theatre and Maternity. The Imaging Associates team is excited by the opportunity to provide radiology services to the community in this region and seek to engage a highly qualified and dedicated radiography team providing a range of high-quality imaging services.
We are looking for multiple friendly and professional Medical Imaging Receptionists to work part-time across our Bass Coast Hospital and Phillip Island location. As the Receptionist for our Radiology department, you will
... Click here to view more detail / apply for Medical Receptionist (Part-time)

Permanent, Full Time (1 FTE)
VIC East - minimum 4 days per week on site
SCHADS Level 7, $117, (plus super and salary packaging)

Role Purpose
The Team Leader oversees Financial Counsellors, Financial Capability Workers and a Financial Coach  based in Victoria East. This role, reporting to the Manager, Family and Financial Counselling/Capability Services requires strong financial services expertise and effective leadership.
The Team Leader ensures the delivery of high-quality financial services across VIC East & NSW, collaborates across teams, and fosters teamwork within client services.
Key Responsibilities

Lead the Financial Counselling and Capability Team, and the Firmer Foundations Financial Coach in NSW to empower women, children and families, consistent with Good Shepherds mission, service strategic plan and relevant partner and funding agreements.
Provide high quality leadership to the team through promotion of open communication, teamwork and delegation.

... Click here to view more detail / apply for Team Leader Financial Counselling & Capability Service

Contemporary Catering is a family owned and run business providing specialist catering services into Aged Care facilities of the highest standard since . We have several exciting job opportunities available for enthusiastic and reliable individuals to join our team as Food Service Assistants.
We operate in over 40 locations throughout Victoria employing over 700 staff. We offer Opportunities for career development and progression.
The role of a Food Service Assistant in an Aged Care facility is busy as it is rewarding.
You will be required to,

provide high customer service to residents when serving meals.
assist with basic food preparation.
set up for meal service and clean down afterwards etc.

Part-time positions available, and shifts are offered throughout all 7 days to suit your availability from 6:30am to 8:00pm
Some hospitality experience will be highly valued along with a
... Click here to view more detail / apply for Food Service Assistant

Vestas Australia is looking for a Lead Product Readiness & Technical Support.
This role involves providing technical and operational support for day-to-day site installation activities across the APAC region. It includes engineering implementation and operational readiness for tools and wind turbine generator (WTG) platforms, as well as the creation of technical documentation. Responsibilities also encompass the prioritization, development, implementation, maintenance, and continuous improvement of products, tools, and materials.
Responsibilities:

• Ensure compliance with legal requirements, construction and safety codes, and other regulatory requirements
Provide day-to-day Site Installation technical support
Work closely with the LEAN team for site execution optimization & management
Implementation and management of new engineering initiatives (e.g. Tools, Materials and products)
incl. time, cost, and quality impact
Development and implementation of site execution cost-saving initiatives
Progress reporting to Senior Management
Provide clear direction for Vestas site personnel (if and where applicable)
Maintain a good working relationship with the client (if and where applicable)
Support all operational stakeholders across the APAC region (e.g., Sales, bid and sourcing
department)
Engage and influence internal, external, local, and global stakeholders to take appropriate action to
improve overall reliability and customer satisfaction.
Supports the business case creation, validation, and escalation of solution development and upgrades
associated with turbine components.
Qualification:
Minimum 5 years' experience in a similar position.
• B.S. or M.S. in Engineering from an accredited university• Professional technical understanding of Wind Turbine mechanical and electrical systems, root cause
analysis, reliability engineering, fault analysis, and solution development
• Professional methodical and problem-solving skills; ability to develop clear and repeatable solutions to
complex problems and use sound judgment in choices
• Experience in providing general administrative and technical support.
• Advanced IT skills, e.g. MS Office, MS Project user or key user.
• Preferably first experience in people management, alternatively strong interest in it.
• Cost awareness and customer orientation.
• Managed teams in a major project portfolio environment,
• Developed and implementation of best practice systems and procedures.
• Managed sub-contractors in remote site locations e.g. crane, excavation, electrical, civil.
• Management and reporting of budgetary requirements.
• Experience providing service with direct customer interface.
• Experience in high-pressure situations in major construction management environments.
Competencies:
•Be the point of contact for Global construction interphases (LEAN, InCom, Product Management, VPS,
factories, etc.)
• Provide effective support that achieves a highly aligned, engaged, and motivated installation team
that produces high-level results against Key Performance Indicators and Operational Objectives.
• Management and implementation of product updates and engineering solutions which include. Tools,
Material and products (internal or external)
• Support and technical documentation discussions and improvements
• Support in compiling internal and external reports to communicate improvements
• Analyse, manage and mitigate risks (Time & cost) - where applicable
• Be the escalation point for operational topics during the execution phase
• Improve safety culture within the organization.

Additional information:
• All potential employees will be subject to undertaking a full medical assessment to be considered for this role.
• Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including before the advertised closing date.

What we offer:
• A positive safety cultures
• Diverse and fast-paced work environment
• An opportunity to work with the world leader in wind energy.
• The opportunity to further develop your skills and professional development.
• Global career progression prospects.
• Diversity and Inclusion

Additional information:
• All potential employees will be subject to undertaking a full medical assessment to be considered for this role.
• Please note: We do amend or withdraw our jobs and reserve the right to do so at any time, including before the advertised closing date.
Our Benefits

Join the World's Leading Wind Energy Solutions Provider
Excellent Career Development opportunities both Nationally and Globally
A workplace that embraces Diversity and Inclusion
Flexible workplace arrangements
13 weeks Paid Primary Carers Leave
3 weeks Paid Secondary Carers Leave
Employee Assistance Program

Vestas is an equal-opportunity employer. We are dedicated to attracting, retaining, and developing our people. Applications are encouraged from all sectors of the community and we strongly encourage applications from those who identify as being Aboriginal or Torres Strait Islander.
BEWARE – RECRUITMENT FRAUD
It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, www.vestas.com/en/careers/job-openings

About Vestas
Vestas is the energy industry’s global partner in sustainable energy solutions. We specialize in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than our competitors in the renewable energy arena. We consider ourselves forerunners within the industry, as Vestas continuously aims to design new solutions and technologies to create a more sustainable future for all of us. With more than 145 GW of wind power installed worldwide and 40+ years of experience in wind energy, Vestas has an unmatched history demonstrating our expertise within the field.
With 29,000 employees globally, Vestas is a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.
Vestas promotes a diverse workforce that embraces all social identities and is free of any discrimination. We commit to creating and sustaining an environment that acknowledges and harvests different experiences, skills, and perspectives, and gives everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.

Position: Personal Care Assistant
Type: Full-time
Employer: Donvale Gardens Assisted Aged Care
Location: Donvale VIC 3111
Salary: $73,150 + Super
About Us
Welcome to Donvale Gardens, where compassionate care meets comfortable living. Located in the heart of Donvale, our newly renovated, country home-style facility offers a blend of modern comfort and elegance. Surrounded by mature, landscaped gardens, we are dedicated to providing personalized, dignified care for our residents. With 60+ modern rooms, 24/7 assisted care, and a 24-hour emergency call system, we ensure our residents experience a safe and supportive environment where comfort and care are our top priorities.
Role Overview
We are seeking an experienced and dedicated Personal Care Assistant to join our team. As a key part of our caregiving staff, you will provide compassionate, high-quality care to our residents, fostering a nurturing environment that promotes their independence, dignity, and quality of life.
Key Responsibilities
Assist residents with personal care activities such as bathing, dressing, grooming, and toileting
Support residents with mobility and physical activities, including assisting with walking, transfers, and exercises
Administer medications as required and monitor residents’ health, reporting any concerns to the nursing team
Prepare meals and assist with feeding where necessary, ensuring dietary requirements are met
Engage residents in social activities and encourage their participation in recreational programs
Maintain a clean, safe, and comfortable living environment for residents
Document and report daily activities and any changes in residents' conditions
Requirements
Australian Citizens and Permanent Residents are encouraged to apply
Certificate III or IV in Aged Care/Individual Support (or equivalent)
Current First Aid and CPR certification
1 year of experience in aged care or home care
Compassion and Empathy – Genuine care for residents’ wellbeing.
Effective interaction with residents, families, and staff.
Efficient task prioritization.
Accurate monitoring and documentation.
Collaborative approach to caregiving.
Ability to handle physically demanding tasks.
Quick resolution of daily care challenges.
Flexibility to meet varying resident needs.
Health monitoring and infection control.
Discretion and confidentiality.
How to apply:
Please apply with your resume via the online portal.
Only shortlisted candidates will be contacted.

We are hiring a passionate RNs, ENs & PCWs to join our Residential Aged Care workforce in Bittern, VIC.
Multiple shifts available daily & opportunity to book your roster 2-3 weeks in advance.
  
What We Offer:


Career Development Opportunities: Elevate your career with progression paths.
Supportive Team Environment: Join a tight-knit team with leadership that backs you.
Employee Wellbeing Focus: We prioritize your satisfaction and health 24/7 access to our employee assistance program.
Flexible Scheduling: Use our portal to choose shifts that fit your life.
Competitive Agency Rates: Earn top dollar for your invaluable service.
Continued Professional Development: Gain CPD points to enhance your qualifications.

What do you need to have?


Previous experience within residential aged care.
Qualification: AHPRA Registration - valid for RNs & ENs; or Relevant Cert III / IV in Individual Support
... Click here to view more detail / apply for RNs, ENs & PCWs ? Aged Care

We are hiring a passionate Cleaner to join our Residential Aged Care workforce in Bittern, VIC.
Multiple shifts available daily & opportunity to book your roster 2-3 weeks in advance.
  
What We Offer:


Career Development Opportunities: Elevate your career with progression paths.
Supportive Team Environment: Join a tight-knit team with leadership that backs you.
Employee Wellbeing Focus: We prioritize your satisfaction and health 24/7 access to our employee assistance program.
Flexible Scheduling: Use our portal to choose shifts that fit your life.
Competitive Agency Rates: Earn top dollar for your invaluable service.
What do you need to have?


Previous experience as cleaner ideally within a healthcare setting.
Background Checks:Current Police Check (valid within the last 12 months) and NDIS Worker Screening/Yellow Card (willing to obtain)
Must have valid work rights
Ability to work within
... Click here to view more detail / apply for Cleaner ? Aged Care

Goulburn Valley Water (GVW) provides quality water and wastewater services to 54 towns in North Central Victoria. Our core purpose is to deliver safe, reliable and affordable water services to residential, commercial and industrial customers. As part of a dynamic team, this critical role will see you working within the Technical Customer Services Team, providing professional advice to customers and employees, including the monitoring of water and sewerage infrastructure.
This position will involve working in our 24/7 call centre (working 12-hour shifts as a sole operator), including the ability to work weekends and public holidays on a rotating basis.
Along with being a team player, this role will involve a high level of customer interaction, and as such, you will have excellent communication and customer service skills, with demonstrated experience in the use of computers and the ability to problem solve. Relevant experience in a call centre environment ... Click here to view more detail / apply for Customer Service Centre Operator

Milestone IT is currently working with this brilliant organization that right now has an exciting opportunity for an experienced IT Helpdesk Support on a part-time basis to work on Saturdays and Sundays for an afternoon shift.
Please note the candidate would be required to attend an Initial 3 weeks of full-time training Monday to Friday on-site
Working with a small team of IT specialists, you will be Providing Level 1 support to users both on and off-site.
Key Responsibilities include:

Providing IT support over the phone
Providing first level support and logging the tickets
Provide excellent customer service
Providing hands-on hardware and software support
Installing, moving, adding, and changing equipment and software
Maintenance of Client's Network
Performing proactive and reactive troubleshooting to identify potential problems

Skills we are looking for:

Detailed knowledge of Ticketing System

... Click here to view more detail / apply for IT Helpdesk Support (Part-time/Weekend)

Shepparton Christian College (VIC) is a vibrant, well-established, independent, faith-based college for students from Foundation (Prep) to Year 12. Our school has a strong community focus, excellent academic outcomes, supportive parents, great facilities, and an incredible staff team. Being a part of the Shepparton Christian College community means you work with others who are passionate about learning and enjoy working in a strong, values-driven culture.

We are currently seeking enthusiastic, passionate and suitably qualified staff to join our team as:
• 2025 Special Education / Learning Support Teacher - Full-Time
Annual Salary Range from $80,751 - $119,786

Here at Shepparton Christian College, we offer staff terrific employment conditions and benefits such as:
• Working in an encouraging and supportive environment
• Above industry standard salary
• Assistance with relocation expenses
• School fees discount of 50% for staff

Suitable candidates are required to hold:
• A current VIT registration (or equivalent)
• Relevant teaching qualifications
• Full working rights in Australia

Teaching staff at SCC are required to:
• Use diverse and effective teaching strategies to deliver the curriculum.
• Dedicate time to lesson planning and organisation whilst ensuring the curriculum is relevant for your subjects and year levels per the state and national course requirements.
• Address diverse learner needs in curriculum design by collaborating with support staff.
• Integrate technology to enhance learning.
• Assess and provide meaningful feedback on student progress about their performance, achievements, attitude or behaviour where required and at Parent Teacher Interviews
• Write academic reports according to guidelines.
• Develop and assess learning materials and recommend implementation to subject coordinators.
• Support and engage in co-curricular programs as needed.
• Manage equipment, materials, and first aid needs according to OHS guidelines.
• Exercising duty of care through effective, professional supervision
• Maintain accurate student attendance records.
• Attend scheduled subject and staff meetings.
• Maintain Professional Development
• Maintain appropriate confidentiality
• Maintain a manner of life that reflects an adherence to and support for the beliefs, teachings, values, and attitudes of Christianity and the Vision and Mission Statement of the College

Applications:
Your application must include:
• Resume, including contact details for professional referees
• Cover letter addressing Key Selection Criteria -available from our web page
• Teaching Form - available from our web page

Webpage: https://www.scc.vic.edu.au/employment

Suitable applicants may be interviewed before the close date.
CLOSE DATE: 18th November 2024

All overseas applicants must have Australian Work Rights, be suitably qualified and be eligible for the Victorian Institute of Teachers (VIT) registration.

Positions to commence Term 1, 2025

Please note that all Key Selection Criteria questions, Teaching Forms and resumes are required to complete your application.

‘Our school community promotes the safety and well-being of all children’.

Shepparton Christian College (VIC) is a vibrant, well-established, independent, faith-based college for students from Foundation (Prep) to Year 12. Our school, with its strong community focus, excellent academic outcomes, and great facilities, offers a supportive and inclusive work environment. Being a part of the Shepparton Christian College community means you work with others who are passionate about teaching and learning and enjoy working in a strong, values-driven culture.

We are currently seeking enthusiastic, passionate and suitably qualified staff to join our team as:

Learning Support - 5 days a week (0.82 FTE - 8:15 am - 3:15 pm)
School Hours Monday - Friday, ONGOING

Please note that this position includes 12 weeks' leave during the school holidays.

This position is ongoing and will commence Term 1, 2025

Applications:
Your application must include:

- Covering letter addressing Key Selection Criteria
- Non-Teaching Form
- Resume, including contact details for professional referees.
- Please note that the Non-Teaching Form and Key Selection Criteria are available on our website - www.scc.vic.edu.au/employment

Applications Close Tuesday 18th November 2024

Suitable applicants may be interviewed before the close date.

All Key Selection Criteria questions and resumes are required to complete your application.

‘Our school community promotes the safety and wellbeing of all children’

Blue Sky Services Role Summary : The Customer Service Manager will play a key role in ensuring client satisfaction, overseeing after-sales services, and enhancing the quality of service delivery across our sites. This position requires strong leadership in managing client relationships, operational oversight, and staff development. Benefits Benefits : Competitive base salary plus superannuation Opportunities for professional development within a growing company Supportive work environment committed to quality and sustainability Task & Responsibilities Key Responsibilities Develop, review, and implement policies and procedures to maintain high standards in customer service and client relations. Act as the main contact for clients, addressing inquiries, compliments, and complaints promptly. Lead and supervise Site Supervisors, cleaning staff, and support teams to ensure efficient service delivery. Conduct regular quality assurance checks, monitor KPIs, and work with internal teams to meet or exceed client expectations. Oversee financial goals and manage budgetary requirements to maintain operational efficiency. Implement after-sales services to ensure ongoing client satisfaction and service quality. Collaborate with other departments to identify customer needs and ensure coordinated service delivery. Qualification & Experience Selection Criteria : Minimum of 2 years of experience in a Customer Service Manager or similar role, preferably within a service-based industry. Bachelor’s degree (preferred) or relevant experience Proven ability to manage client relationships, handle complaints, and provide a high standard of service. Strong leadership skills with experience in team development, performance reviews, and training. Proficiency in CRM systems, Microsoft Office, and understanding of call center operations. About Company Company Overview : Blue Sky Services, a leading provider of commercial cleaning and property services, is seeking an experienced and dynamic Customer Service Manager to join our team. We are committed to excellence and sustainability in all our services across metropolitan Melbourne and regional Victoria Salary: $75000-80000 Job Publish: 05-11-2024 Job Expire: 05-12-2024 Please click to View more detail / apply .

16th October,
As our Centre Chef at Explorers Frankston North, youll be responsible for preparing nourishing meals for our young explorers, providing them with the energy they need to grow, learn and play. Centre Highlights:  Conventionality located on Ballarto Road and just a short drive from Seaford Beach, youll find Explorers Frankston North! Our beautiful childcare Centre is purpose-built with eight rooms, expertly landscaped outdoor play areas, a commercial kitchen, thought-provoking learning spaces and a central piazza for collaboration and reflection with children from across the Centre.  In this role, you will: 

Prepare fresh and nutritious meals on-site, in line with our seasonal menu.
Accommodate allergies and intolerances with tasty alternatives.
Maintain a clean, safe and orderly workspace.
Ensure strict compliance with food safety standards.
Demonstrate strong time-management and attention to detail.
Maintain a friendly and approachable demeanour, ensuring positive interactions

... Click here to view more detail / apply for Centre Chef

School Based Traineeship in Individual Support (Benalla). Benefits for you!  Hands on experience whilst working towards a Cert III in Individual Support Combine VCE with part-time employment Support of a Squad mentor throughout the duration...


Job Description School Based Traineeship in Individual Support (Benalla). Benefits for you! 

Hands on experience whilst working towards a Cert III in Individual Support
Combine VCE with part-time employment
Support of a Squad mentor throughout the duration of your traineeship.
The Role   This role comes with a plenty of variety and the chance to get highly sought after experience. Your responsibilities will include but are not limited to;  

Assisting elderly people in their daily routine and social activities
Providing support to nurses and patients
Following Health and Safety guidelines
What are we looking for?  Our ideal
... Click here to view more detail / apply for School Based Traineeship in Individual Support Learn More Apply Now

We are hiring a passionate Chefs, Cooks & Kitchen Hand/FSA to join our Residential Aged Care workforce in Bittern, VIC.
Multiple shifts available daily & opportunity to book your roster 2-3 weeks in advance.
  
What We Offer:


Career Development Opportunities: Elevate your career with progression paths.
Supportive Team Environment: Join a tight-knit team with leadership that backs you.
Employee Wellbeing Focus: We prioritize your satisfaction and health 24/7 access to our employee assistance program.
Flexible Scheduling: Use our portal to choose shifts that fit your life.
Competitive Agency Rates: Earn top dollar for your invaluable service.
  
What do you need to have?


Food Hygiene Certificate
Previous experience within a healthcare related setting
Background Checks: Current Police Check (valid within the last 12 months) and NDIS Worker Screening/Yellow Card (willing to obtain)
Must have valid
... Click here to view more detail / apply for Chefs, Cooks & Kitchen Hands ? Aged Care

At Komatsu Australia youll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together . We encourage people with diverse backgrounds to apply for this role.
EMBARK ON A REWARDING JOURNEY WITH KOMATSU
The Opportunity:
As the Branch Receptionist at our Sherwood location, you will play a vital role in providing administrative and clerical support to the Training Academy. Your responsibilities will include managing reception duties, handling phone enquiries, delivering exceptional customer service, and supporting the Training Department with various secretarial and clerical tasks. You will be the first point of contact for our clients and visitors, ensuring a professional and welcoming environment.
Roster: Monday to Friday
Hours: 8am to 4pm
Role Located: Sherwood, QLD
Komatsu benefits:

Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave,
... Click here to view more detail / apply for Receptionist

POSITION DESCRIPTION

POSITION TITLE: SUPPORT ENGINEER

POSITION OBJECTIVE
To contribute in a meaningful way to the Netcare Purpose. The Netcare Purpose is to provide technology strategy and execution that empowers business success for our clients by being more productive and more secure.
This is achieved by Managing and facilitating the completion of Customers’ support requests. The Support Engineer will manage the Customers’ expectations throughout the process and strive to maintain high Customer Satisfaction levels. The Support delivery area helps shape the other delivery areas via their feedback.

REPORTING STRUCTURE
This position reports directly to the Service Desk Manager, indirectly to the Operations Manager.

PRINCIPAL DUTIES
? Perform scheduled or reactive onsite service calls.
? Provide reactive remote support services.
? Advise and train Customers on how to use information technology.
? Analyse and solve various IT problems.
? Install and troubleshoot Customers’ IT hardware and software.
? Providing services which are fit for purpose, practical, cost effective, comply with relevant regulatory standards, and comply with WHS and Quality Control requirements.
? Provide regular ticket reviews and reporting to the Operations Manager and Director as required.
? Escalate major moves, adds, or changes to the Technology Alignment and vCIO departments.
? Provide continuous feedback on; recurring customer issues, customer dissatisfaction, process
inefficiencies, lack of documentation, to the other delivery areas as required.
? Maintain high positive Customer and user satisfaction and relationships.
? Keep abreast of the development of relevant IT and telecommunication systems, hardware and software applications within the industry.
? Implement, participate, and promote Quality Assurance (QA) objectives, processes and procedures of the Company.
? Conduct thorough checking and self-checking of information and documentation.
? Keep documentation accurate and in good order.
? Assist in the training, mentoring and development of staff.
? Perform general office duties as required.
? Liaising with, managing, and advising customers, other consultants, and contractors and attending meetings as required.
? Perform other appropriate duties and responsibilities as assigned by the Operations Manager.
? Adopt continuous learning and improvement processes in all aspects of the position.
? Implement, participate, and promote Company Policies and Procedures, including Work Health and Safety (WHS) requirements.

KEY SKILLS & EXPERIENCE

QUALIFICATIONS
? Tertiary qualifications in Computer Science/Information Technology or equivalent.
? Appropriate Driver's License based on primary role location.
? Computer-related industry certifications.

EXPERIENCE/SKILL LEVEL REQUIRED
? 5 years plus previous experience in IT administration and/or technical support experience, or equivalent.
? Strong all-round knowledge of IT and telecommunications infrastructure, hardware, and software applications.
? Demonstrated experience and knowledge of network and workstation operating systems, and Microsoft Windows operating system.
? Demonstrated experience with web and internet technologies.

APTITUDE & INTERPERSONAL SKILLS
? Strong communication (written and verbal) and interpersonal skills.
? High level organisational, project management, coordination, and prioritisation skills.
? Strong problem-solving skills and self-learning.
? Show initiative when undertaking tasks.
? Able to work well both within a team environment and autonomously.
? Good task management and multi-tasking skills.
? High degree of confidentiality.
? High degree of punctuality.
? Ability to take, interpret and follow instructions.
? Customer service orientation.
? Ability to work with staff at all levels of the Company.
? Committed towards undertaking duties efficiently with a strong attention to detail.
? Professional personal presentation.
? Awareness of and ability to work in accordance with Company Policies and Procedures.

KEY PERFORMANCE INDICATORS (KPIS)
? Productivity (expected range 80%+ utilisation rate)
? Customer and staff satisfaction.
? Adherence to following, improving, and documenting Customer and internal procedures.
? Achieving time and budgetary targets.
? Consistent daily approach to triage tickets and tasks.
? Satisfactory management of Customers’ expectations.
? Contribute to, and embrace, the culture of Support Team KPI’s.
o Tickets open/closed per day (Lower/Higher)
o Average Resolution time (Low)
o Customer satisfaction (High)
o Users managed per Support Engineer (High)
? Satisfactory contribution to identifying patterns and issues in our process and delivery.
? Satisfactory amounts of tickets completed daily.
? Satisfactory achievement of ongoing targets, goals, and objectives as set by the Operations Manager and the Director.
? Following of instructions and completion of tasks in a timely, accurate and efficient manner which meet the requirements of the company, customer and required regulatory standards.
? Following, utilisation and promoting of Company Policies and Procedures, Work Health and Safety (WHS) requirements.

Salary: $96,000 plus Super

Job description


Global Leader and Employer of Choice
$ / hr plus super - Full Time Temp
CBD office close to all public transport

Work for this global icon widely recognised as a great place work.
Help provide insanely customer centric service to predominantly small to medium businesses all over Australia.
What will you do??
This critical role will see you taking inbound calls and emails to resolve client invoicing enquiries. You will handle, investigate, and resolve customer enquiries in an accurate, professional, and timely manner and will be required to provide high quality customer service to enable effective accounts receivable collection.
The team of approx. 10 focus on 'First Time Resolution' of queries, ensuring that customer concerns are resolved in the initial interaction whenever possible.
You will also be required to escalate more complex queries to

... Click here to view more detail / apply for Customer Service Agents | Accounts

We?re Jetstar. You may know us for our famous low fares, but did you also know that we?ve flown more than 400 million customers since we launched in Australia in ? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. And we're not just an Australian airline either - the Jetstar Group also includes Jetstar Asia and Jetstar Japan, and is one of the largest low-cost airline groups in Asia Pacific by revenue. As a group, we operate a fleet of more than 115 aircraft, including the Airbus A320 family and Boeing s. Every day we enable more people to takeoff to more places, more often.
Jetstar thrives on innovation. We're looking for a dynamic and proactive project professional to help our business work smarter and more efficiently. You will be encouraged to think innovatively and develop ... Click here to view more detail / apply for Senior Project Support Specialist ? Knowledge & Training

About us
4WD Supacentre is the home of the much-loved brand Adventure Kings, specializing in outdoor recreation and lifestyle products. We are a fast-growing customer-centric business that is looking for the next generation of leaders to support our exponential growth and push the boundaries of achievable.
About you

prior warehouse experience
can safely lift up to 25kg
can use a computer to communicate by email, submit reports and update stock counts
can work on your own and reliable
has excellent customer engagement skills, always putting the customer first
holds work health and safety in the highest regard
can work as part of the team and get the job done
holds a valid LF Licence

The role

Truck unloading & Customer pick ups
Manage product receiving including quantity verification, system receiving and storage
Store
... Click here to view more detail / apply for Warehouse and Support ? Parkinson

15th October,
At Anglicare SQ, we believe  everyone has a story . With a 150-year heritage, Anglicare Southern Queensland is a not-for-profit health and community service provider committed to supporting the diverse communities of Queensland.  About the role Ideally located in Taigum on Brisbane's Northside is Symes Grove Residential Aged Care Service. We are currently seeking Registered Nurses who have great availability, we understand everyone's circumstances are different, this role will provide you with the flexibility for a work life balance.  All we ask is that your availability is flexible to meet the services needs. You will provide care and support to our residents whilst working as a vital member of the clinical team. Anglicare Southern Queensland pride themselves on providing a 'Home like Environment' for its residents and your contribution will ensure that this model is maintained. About you

Current AHPRA registration (Nursing)
Experience as

... Click here to view more detail / apply for Registered Nurse ? Residential Aged Care

Full Time
Salary: $74,000 + super


Care Services Australia has exciting opportunities for Support/Care Workers Australia Wide.

Full Job Description

Our leading organisation in the Home and Community Care industry, working with a diverse range clients and participants in the aged care and disability sector. The organisation has created an exciting opportunity for dedicated Support Workers to join the team and use their skills and experience to truly make a difference.

These are  Full-Time  roles and position are available throughout Australia

Your new role


Provide appropriate levels of support to maintain and improve the clients level of independent functioning including participation in the community
Respond to the client’s needs and collaborate positively with their families, support people and others in their lives.
Undertake various domestic assistance for the client.
Demonstrate high quality service
Maintain confidentiality at all times
Recognise, respect and respond to the needs of the client
Maintain documentation to a high standard
Participate safe food handling


What you will need to succeed

The best candidate for this role will ideally possess:


(Preferred) Certificate 3 or higher in Individual Support/Aged Care/Disability Care or equivalent qualification
Passion for providing support and care to people
Punctual and reliable
Clear and effective communication skills
P1 Drivers licence and willingness to transport clients
Experience as Support/Care Worker highly desirable


What you'll get in return


You'll be working in an industry that makes a difference
You'll be joining a great organisation with a long history in the industry and a recognised employer of choice
You’ll be helping to build extraordinary lives, support people with disability to be well, have a home, choose a career, learn new skills, participate in their community and enjoy a full life


Employment Requirements

The best candidate must possess or be willing to obtain prior to commencement:


Eligibility to work in Australia
100 points of Identification
Australian National Police Check (Must be less than 12 months since the date of issue and be for unsupervised and working with vulnerable people)
NDIS Worker Screening Check
Working With Children Check/Card
Certificate of completion of the NDIS Worker Orientation Module
Certificate of Completion of the Australian Government Department of Health Covid 19 Infection Control Training
Certificate of Covid 19 Vaccination compliance
Current HLTAID011 (or equivalent) First Aid Certificate
Current HLTAID009 (or equivalent) Cardiopulmonary Resuscitation Certificate



If this position sounds like you, then apply now!

For a confidential discussion, please contact the AusCare Home and Community Care recruitment team at careers auscareservices.com.au Please ensure your quote the position title and location.

Our process

We are committed to filling our positions with the best person. This means   we are happy to wait for the very best candidate to apply, so applications remain open until then. Once we find the best person, applications will close.

Only shortlisted candidates who meet our requirements will be contacted. So watch your email. If you are shortlisted, you will need to provide all of the employment requirements prior to or at the time of interview.

The Company Our client is an Australian-owned and operated fully online digital lender dedicated to providing fast and flexible loans to mainstream Australians. Their mission is to improve their customers' financial futures through inclusive access to finance, comprehensive credit reporting, and transparent financial education. With over a decade of growth and a team of dedicated finance professionals, they are poised to help one million Australians improve their credit scores.
The Role Are you passionate about delivering exceptional service? Do you thrive in a fast-paced environment, helping customers find solutions tailored to their needs? Key Responsibilities:

Respond to customer inquiries via phone, email, and in-person, providing accurate and timely information
Assist clients through every step of their lending journey, from initial inquiries to post-loan support
Resolve customer issues efficiently, ensuring high levels of satisfaction and retention
Maintain up-to-date knowledge of our lending products and services, providing
... Click here to view more detail / apply for Customer Service Officer