Total 6,932 Customer Service job vacancies in nsw regional lower mid north coast

About the Team Logistics Vehicles Reporting to the National Fleet Manager Land121, this role will see you working in a team of 7, all focusing on the Land 121 (trucks) program of work. The Field Service team forms part of the greater Service and Support division which also encompasses Trades Assistants, Mechanics, Maintenance Planners, Data Controllers and Technical Advisors. This role will be based at our Military Vehicle Centre of Excellence in Redbank, but will require travel across South East QLD. Boxer Vehicle This role will report to the Team Lead and National Fleet Manager L400 to form part of a team of 9 Field Service Technicians. The team also forms part of the greater Service and Support team. The Land400 Field Service team are a group of hard-working individuals who have become technical experts of the Boxer vehicle. This role will be based at Enoggera and will involve travel within QLD as well as interstate. About the Role The Rheinmetall Field Service Technicians are responsible for providing maintenance and advisory services for logistics or armoured vehicles, and delivering reliable, high quality and timely service support to our customer. We are currently recruiting for two separate teams: Logistics Vehicles Working on our Land121 program and maintaining our fleet of trucks with a home base of Redbank. The most suitable trade qualification for these roles will be heavy mechanical backgrounds. Boxer Vehicle Working on our Land400 Phase 2 program with a home base of Enoggera. The most suitable trade qualifications for these roles will be heavy mechanical, auto-electrical, AME and weapons systems backgrounds. As Field Service Technician, you can anticipate some of your day-to-day tasks to include: Working at various sites to conduct, assist and or supervise in diagnosis and repairs on RDA supported vehicles; Documenting work order information in the RDA ERP/ISSDB & customer systems MILIS / SAP; Travelling to various sites (within QLD or interstate) to support or maintain vehicles; Being the face of the Rheinmetall brand when engaging with customers/stakeholders; Checking and monitoring the repair progress of supported vehicles and associated systems; Checking and resolving requests for warranty settlement topic completeness, accuracy and plausibility; Providing Maintenance Advisory Services as a subject matter expert on Rheinmetall products; Undertaking Acceptance and documentation of technical inquiries from the customer/end user; Performing technical investigations associated with faults or damages of equipment; and Preparing reports associated with technical investigations, including technical inspection reports or technical briefs. What are we looking for? Rheinmetall seeks applicants who exemplify our Company’s values of Safety, Partnering, Openness, Respect and Trust (SPORT). This creates a workplace environment where employees value each other, live up to their promises and communicate openly. The experience and skillset best suited to this role includes: Trade qualification as…

Click here to view more detail / apply for Field Service Technician

Customer Service - Yard Kalgoorlie Full Time - Monday to Friday Be part of a dynamic and fast-paced Customer Service team Safety First Culture Whilst manufacturing is our foundation, our team is our future.THE OPPORTUNITYAn exciting opportunity has become available for a Customer Service/Yard Team Member based in Kalgoorlie. This position involves working as part of our collaborative Retail Team - reporting to the Store Manager.RESPONSIBILITIES Provide exceptional customer service Locate finished goods and load to vehicles General housekeeping and providing support to the wider Retail team as required Strict adherence to our critical safety rules & contributing to a safe working environment ABOUT YOU Desirable – Forklift Licence A passion to deliver outstanding customer service Extensive experience driving forklifts and loading vehicles an advantage Commitment to accuracy Good Physical Fitness Whilst experience is great, it’ll be your passion, reliable attitude and personality that set you apart REWARDS & BENEFITSFlexible Working Arrangements   |   Health & Wellbeing Initiatives   |   Traineeship & Apprentice Program   |   Career Development Opportunities   |   Paid Parental Leave   |   Employee Referral Incentive    |   Stratco Team Member Discount Card   |   Private Health Corporate Discount   |   Flu Vaccinations   |    Employee Assistance ProgrammeABOUT STRATCOStratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.OUR CULTUREStratco has established an environment that brings out the best in our people. We believe in building careers through providing a safe, connected, and innovative culture that supports ongoing growth and development. We are committed to providing an inclusive working environment across our diverse business and take every measure to ensure our team members ‘Return Home Safe’ every day.APPLICATION PROCESSIf this sounds like you, we would like to hear from you! Should you be successful in progressing to the next stage of the recruitment process you will be invited for an interview to discuss the role in more detail.To see more information about Stratco & our careers please visit – stratco.com.au/careers

Click here to view more detail / apply for Customer Service - Yard

Join a dynamic team as a full-time Data Entry/Customer Service Administrator in St Marys, NSW. Our client, a leading steel reinforcement supplier with 30 years of experience, seeks a detail-oriented individual. Qualifications include an NSW Driver's License and 3 years of relevant experience. Ideal candidates possess intermediate Microsoft Office skills, excel in data entry accuracy, and thrive in a friendly, vibrant work environment. Responsibilities include coordinating production schedules, managing customer quotes, handling stock orders, and ensuring smooth office operations. If you're ready for a fulfilling role in a positive workplace, apply now! Client Details Our client, a distinguished steel reinforcement supplier with over 30 years of unparalleled experience, is in search of a vibrant and detail-oriented Data Entry / Customer Service Administrator to join their dynamic team. This client stands out in the industry, not only for its commitment to quality but also for fostering a vibrant and lively environment across residential, commercial, mining, and industrial sectors. Description - Coordinate production schedules and tags- Manage customer quotes and purchase orders (POs)- Handle stock orders and transfers- Ensure smooth office operations- Perform accurate data entry with zero errors- Professionally handle incoming phone calls and distribute them to relevant departments- Greet customers and suppliers when required- Assist the Sales team as needed- Process card payments if required- Order stock and non-stock items as necessary- Process stock transfers- Manage customer service emails- Perform general office duties as directed- Report discrepancies and problems to management- Inform supervisor/manager of any processes that could impact quality and/or safety- Ensure processes deliver intended outcomes- Promote a customer-focused environment- Maintain the integrity of the Quality Management System (QMS)- Promote Workplace Health and Safety (WHS) awareness and culture Performance Goals: Timely completion of all tasks Zero data entry errors Professional handling of calls Maintain a clean and welcoming office Profile We're looking for a fun, friendly person who thrives in a bustling, lively atmosphere. The ideal candidate is not only skilled in data entry and customer service but also brings a positive energy to the team. If you enjoy a vibrant workplace and are ready to contribute to our dynamic team, we want to hear from you! Qualifications: NSW Driver's License Preferred: 3 years of relevant experience Skills: Intermediate Microsoft Office skills Accurate data entry Organised and deadline-driven Friendly, confident, and polite Collaborative team player with excellent communication skills Enjoys a fun, friendly, and vibrant work environment Job Offer Position: Full-time Data Entry / Customer Service AdministratorLocation: St Marys, NSWWorking Hours: 6:30 am to 4:30 pm

Click here to view more detail / apply for Data Entry / Customer Service Administrator

Electrical Engineering and Computer Science
Join a university ranked in the world’s top 50
Collaborate with highly awarded, world-class colleagues
Strong commitment and action toward a diverse and inclusive workforce
Based at our vibrant and picturesque St Lucia Campus

About This Opportunity?

This is an exciting opportunity for a Postdoctoral Research Fellow to contribute to innovative research developments within the scope of data management and data mining. This position will be jointly supported by ARC Discovery Project DP200103650 Making Spatiotemporal Data More Useful: An Entity Linking Approach and the Australian Research Council (ARC) Industrial Transformation Training Centre for Information Resilience (CIRES).

This position will be based in CIRES which provides additional opportunities to the successful candidate to work across multiple projects with industry and government partners, providing a wealth of experience in multi-disciplinary teams, research planning, and industry and public sector dynamics. As a research focused academic at level A the incumbent will be supported and guided by more senior academic research staff with the expectation of an increasing degree of autonomy over time.

Key responsibilities will include:?

Research
Conduct innovative and reproducible research related to data management, with a particular focus on entity linking and privacy protection of spatiotemporal data.
Disseminate results through high-quality publications and open-source algorithms.
Participate in regular meetings to discuss project objectives, methodology and outcomes.
Participate in interactions and liaisons with research and industry collaborators.
Produces quality research outputs consistent with discipline norms by publishing or exhibiting in high-quality outlets.
Participate in applications for competitive research funding to support projects and activities.
Work with colleagues in the development of joint research projects and applications for competitive research funding support.
Contribute to progressing towards transfer of knowledge, technology and practices to research end users through translation, including commercialisation of UQ intellectual property.
Develop a coherent research program and an emerging research profile.
Review and draw upon best practice research methodologies.

Supervision and Researcher Development
Contribute to the effective supervision of Honours and Higher Degree by Research students (as appropriate).
Demonstrate personal effectiveness in supervision and the management of researcher development.
Effectively lead and develop supervisee performance and conduct by providing feedback, coaching, and professional development.
As appropriate, manage research support staff effectively throughout the employee lifecycle in accordance with University policy and procedures.
Work to promptly resolve conflict and grievances when they arise in accordance with University policy and procedures.

Citizenship and Service
Show leadership of self through collaboration and active participation in priority activities for the unit
Provide support to other academic positions and unit operations as needed during other team members’ absences.
Contribute to internal service roles and administrative processes as required, including participation in decision-making and service on relevant committees.
Collaborate in service activities external to the immediate organisation unit.
Begin to develop external links and partnerships by cultivating relationships with industry, government departments, professional bodies and the wider community.
Any other duties as reasonably directed by the supervisor.

This is a research focused position. Further information can be found by viewing UQ’s Criteria for Academic Performance.

This is a full-time fixed-term position from 15th February 2024 – 14th February 2026 at Academic level A. The full-time equivalent base salary will be in the range $75,808.68 - $100,926.59 plus a generous super allowance of up to 17%. The total FTE package will be up to $88,696.16 - $118,084.11 annually.?As this role is covered by an Enterprise Agreement, you will also receive regular remuneration increases – at least once a year.

The greater benefits of joining the UQ community are broad: from being part of a Group of Eight university, to recognition of prior service with other Australian universities, up to 26 weeks of paid parental leave, 17.5% annual leave loading, flexible working arrangements including hybrid on site/WFH options and flexible start/finish times, and genuine career progression opportunities via the academic promotions process.

About You ?
Completion or near completion of a PhD in Computer Science in the area of Data Management, Data Mining, or Data Science, preferably with experience in multi-modality data including but not limited to spatiotemporal data.
Demonstrated expert knowledge and experience in developing machine learning and deep learning methods, preferably pre-training and self-supervised learning techniques applied to spatiotemporal data analysis
Knowledge of issues and challenges underpinning modern data science, especially spatiotemporal data management (e.g., data storage, data integration, spatiotemporal indexing, data mining,).
Experience in conducting research projects, demonstrating high-level written and oral communication skills.
Peer-reviewed publications in high-impact journals or premiere conferences relevant to data mining or data science, e.g., SIGMOD, VLDB, ICDE, KDD, ICDM, AAAI, IJCAI, WWW, SIGIR, CIKM, CVPR, ICML, NeurIPS and ACM/IEEE transactions.
Ability to work both independently and as a member of a cross-disciplinary research team.
Experience in supervising research students (e.g., PhD, Mphil, Honours).

Desirable
Demonstrated experience in working on long-term (at least one year) research projects.
Ability to develop industry liaisons and professional contacts
Broad knowledge of industry solutions and tools in data science

In addition, the following mandatory requirements apply:
Work Rights:? Visa sponsorship may be available for this appointment.?
Background Checks:?All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.?
Relocating from interstate or overseas? You can find out more about life in Australia’s Sunshine State here.


Questions??
For more information about this opportunity, please contact Professor Shazia Sadiq at [email protected]
For application queries, please contact [email protected] stating the job reference number (below)?in the subject line.


Want to Apply??

All applicants must upload the following documents in order for your application to be considered:
Resume
Cover letter
Responses to the ‘About You’ section

Other Information?

At UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on equity, diversity and inclusion. ?We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in the broader?community, whether that be?gender identity,?LGBTQIA+,?cultural and/or linguistic,?Aboriginal and/or Torres Strait Islander peoples, or?people with a disability.?Accessibility requirements?and/or adjustments can be directed [email protected]


If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.


Applications close Tuesday 9th Jan 2024

To be successful in this position, you will have:  A customer focus to ensure you always have the customers' needs front of mind Experience in a B2B/ B2C environment Proven experience in a customer-centric role Well-developed relationship building skills  Ability to work autonomously when needed and within a team environment Excellent interpersonal and communication skills Knowledge within the packaging industry and carton manufacturing Experience with Pronto Xi or Prism software (favourable)Pro Pac is an equal opportunity employer and values diversity in the workplace. All employment decisions are made without regard to race colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.We thank you in advance for your application and advise that only candidates that meet the position requirements and have working rights will be contacted.An opportunity exists to join one of Australia's fastest-growing general packaging supply companies. Pro-Pac Packaging is a national company with a reputation for delivering excellent service, support and knowledge within the industry. We pride ourselves on our work environment and down to earth team and management. About the Industrial Packaging division  Our Industrial Packaging division not only manufactures our own biodegradable void-fill products but we also stock and support all types of void-fill needs, whether it be air-pillow, paper or bubble. We import and distribute some of the world’s leading brands of general industrial packaging products such as tapes, stretch wrap, strapping and machinery. About You/ the Role We are seeking an energetic, highly motivated individual who is also a self-starter to join our Customer Support Team.As the Customer Support Specialist, you will support the National team comprising of eight Customer Support Specialists working throughout QLD, NSW, VIC & WA and cover PPG’s customer base nationally. This role is located in QLD - and initial onboarding will be remote - until return to office Hybrid plan is rolled out.In this role, you will be required to consult and liaise with internal stakeholders and customers, deliver a seamless customer experience and foster strong customer relationships through effective communications.  You will also be required to promptly respond and solve customer queries via phone and email and escalate where required.  

Click here to view more detail / apply for Customer Service Representative

To be successful in this position, you will have:  A customer focus to ensure you always have the customers' needs front of mind Experience in a B2B/ B2C environment Proven experience in a customer-centric role Well-developed relationship building skills  Ability to work autonomously when needed and within a team environment Excellent interpersonal and communication skills Knowledge within the packaging industry and carton manufacturing Experience with Pronto Xi or Prism software (favourable)Pro Pac is an equal opportunity employer and values diversity in the workplace. All employment decisions are made without regard to race colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.We thank you in advance for your application and advise that only candidates that meet the position requirements and have Australian working rights will be contacted.An opportunity exists to join one of Australia's fastest-growing general packaging supply companies. Pro-Pac Packaging is a national company with a reputation for delivering excellent service, support and knowledge within the industry. We pride ourselves on our work environment and down to earth team and management. About the Industrial Packaging division  Our Industrial Packaging division not only manufactures our own biodegradable void-fill products but we also stock and support all types of void-fill needs, whether it be air-pillow, paper or bubble. We import and distribute some of the world’s leading brands of general industrial packaging products such as tapes, stretch wrap, strapping and machinery. About You/ the Role We are seeking an energetic, highly motivated individual who is also a self-starter to join our Customer Support Team.As the Customer Support Specialist, you will support the National team comprising of eight Customer Support Specialists working throughout QLD, NSW, VIC & WA and cover PPG’s customer base nationally. This role is located in NSW - and initial onboarding will be remote - until return to office Hybrid plan is rolled out.In this role, you will be required to consult and liaise with internal stakeholders and customers, deliver a seamless customer experience and foster strong customer relationships through effective communications.  You will also be required to promptly respond and solve customer queries via phone and email and escalate where required.  

Click here to view more detail / apply for Customer Service Representative

THE OPPORTUNITY The reception team supports the whole of the Garvan Institute by welcoming and guiding all visitors on-site at two receptions: The Garvan Institute of Medical Research and The Kinghorn Read More...

Click here to view more detail / apply for Front Desk Receptionist

Kick-start your career with a Customer Service - Insurance Trainee. Squad in conjunction with our host are seeking a well presented mature candidate to join their team as a Read More...

Click here to view more detail / apply for Customer Service - Insurance Trainee Learn More Apply Now

Kick-start your career with a Customer Service - Insurance Trainee. Squad in conjunction with our host are seeking a well presented mature candidate to join their team as a Read More...

Click here to view more detail / apply for Customer Service - Insurance Trainee Learn More Apply Now

BE OUR NEXT RISING STAR IN THE NORTHERN RIVERS REGION!! Our Mission & Values The most valuable asset of our organisation is our employees. At Star Group, we understand that each employee Read More...

Click here to view more detail / apply for Service Electrician - Northern Rivers Region

First Class Machinist - Field Service Posted Date:  9 Dec 2023 Location:  Tomago, NSW, AU Read More...

Click here to view more detail / apply for First Class Machinist - Field Service

Job Description Snowy Hydro is a dynamic, integrated energy business that has been providing on-demand, reliable energy to Australia for over 70 years. Snowy Hydro owns and operates a powerful combination Read More...

Click here to view more detail / apply for Customer Service Officer

Plant Mechanic - Field Service 1 Posted Date:  9 Dec 2023 Location:  Kalgoorlie, WA, AU, 6430 Read More...

Click here to view more detail / apply for Plant Mechanic - Field Service 1

BTP - Field Service Supervisor - Mackay 11 Dec 2023 BTP Read More...

Click here to view more detail / apply for BTP - Field Service Supervisor - Mackay

Your role
Do you have a knack for technology? Are you at your best when supporting others? We’re looking for someone like that to:

• A hands-on technical support lead who can mentor, guide and assist a team of senior application support analysts to provide high quality application services to critical investment banking applications.
• Face off to the trading desk; manage senior stakeholders in application development and client account managers.
• Be able to perform People & Performance management duties
• Be responsible for Major Incident Management, Problem Management , Change Management , Request Management and Business Continuity Management
• Manage relationships between UBS and our vendor partners
• Report on team performance and KPIs
• Support the Service & Product Manager across several Technology domains
• Contribute expertise to the management of existing and new IT products and services
• Optimize the service issues and gaps and implement service quality management and reporting
• Optimize operational procedures to improve efficiency, reduce time to restore and minimize costs
• Automation and efficiency improvement : A person who is passionate about the new tools ( SPLUNK, APPDYNAMIC, etc.), technologies ( BIG DATA, NO-SQL, etc.), and processes ( ITIL, DevOps, Agile) and adopt them in the working environment to increase the efficiency and effectiveness


Your team
You will be part of global Technology Operating Center (TOC) team aligned to IB Equities Financing business , which provides L2 application support covering exchange traded derivatives clearing and settlement; prime brokerage; and stock lending functions. You will be directly responsible for a global team of 15-16 analysts across different ranks. This team is global in nature and is responsible for the full spectrum of support from front-line user support, through to complex system support, to release and environment management.


Your experience and skills
You have:
• Experience as application support lead (8+ years)
• Total IT experience of 15+ years
• Financial product knowledge on vendor products like Murex and Calypso
• Experience in the Finance or Banking Industry. Must have led teams supporting mission critical capital market apps
• Technically proficient in UNIX/LINUX, Shell Scripting, Perl, RDBMS, Autosys, physical and virtual infrastructure
• Experience in cloud and big data analytics.
• Familiarity with ITIL processes (Certification preferred)
• Solid technical and presentation skills
• Experience in working with Global teams, managing business and development stakeholders
• Excellent & proven Incident management and organization skills

You are:

• Customer centric mindset, autonomous and self-driven, multi-tasker
• Ability to work under high pressure, fast paced environment
• Quick learner and ability to adapt to new technologies, tools and processes.
• Maintain high level of availability and act as a complete team player. Ability to context switch.
• Have passion for technology. Highly hands-on at all levels
• Demonstrate high level of agility and proactivity
• Experience in collaborating with internal and external teams
• Passion to drive continuous improvement.
• Ability to work with different cultures across geographies
• Have very strong communication skills (written & verbal) and an influencer
• Have a strong focus on ownership of issues and commitment to resolving them with eye for details.

Job Brief
Provide exceptional customer service and embed this approach throughout the entire organisation. The objective is to maintain the department's efficiency and profitability, elevate customer satisfaction, foster loyalty and retention, and consistently meet and exceed customer expectations.
Skills/Attributes Required:
• Ability to lead and inspire a team of customer service representatives, providing guidance and support to team members.
• Excellent verbal and written communication skills and ability to convey information clearly and concisely.
• Exceptional customer service skills, committed to understanding and meeting customer needs.
• Excellent interpersonal skills.
• Strong analytical and problem-solving skills with the ability to find effective and efficient solutions to customer issues.
• Efficiently manage time to prioritise tasks and meet deadlines.
Education/Experience Required:
• Minimum of 3 years of experience in a similar role with leadership responsibility.
Key Duties and Responsibilities
• Managed an excellent customer experience from specification sign-off to 1 month after handover.
• Update customers on supply chain issues, including shortages or discontinued items.
• Support sales staff with spec sign-off.
• After-market sales, including accessories and insurance.
• Managing customer expectations.
• Keeping up to date with HubSpot tasks.
• Manage critical internal stakeholders throughout the customer journey.
• Handle face-to-face and phone enquiries from customers promptly and professionally.
• Investigate and resolve all customer issues.
• Keep abreast of developments in customer service by networking and gaining insight into current trends by reading relevant journals and attending meetings and courses.
• Adhere to all company policies and procedures.
• Other duties from time to time as directed by management.

We are seeking 1 full-time general practitioner to support strong patient demand at our medical centre, Minlaton Medical Centre.

Minlaton Medical Centre is a multi-disciplinary Medical Centre that offer a range of services, from Specialists to Allied health and through to all aspects of procedures and Nursing services all working collaboratively with the Local Community. The medical centre is located 2 hours north of Adelaide CBD on the beautiful Yorke Peninsula.

A range of essential healthcare services are co-located within the medical centre, including full-time nursing support, treatment rooms, , pathology, allied health services and complete administrative support.

Be part of a general practice model that generates strong patient demand and offers significant financial and professional rewards.

Benefits:

* Flexible working and contractual arrangements
* Competitive fee split terms
* Billings above the national average
* Teaching to Adelaide University Students available .

About our Practice:
• Opening hours - Monday to Friday 9am to 5pm
• AGPAL accredited
• Best Practice software
• DPA location - 19Ab DPA exemption for VR GPs under moratorium
• Visa sponsorship, Employee Nomination Scheme available
. Fellowship support programme available
. Specialist PEP/MDRAP programme available for UK/Ireland/Canada GPs
• Experienced practice nurses
• Experienced administration and Practice Manager
• Allied Health onsite - diabetic educator, physiotherapist
• Medical students
• Onsite pathology

Qualifications:
• AHPRA registration
• Current CPR certificate
• National Police Clearance
. VR or non VR GP

Offer:
• Relocation grant
• Income guarantee for up to 6 months
• Rent assistance for up to 6 months
• Sign on bonus

For further information please contact our Business Manager, Andrea Wood on 08 8254 4500 or [email protected]

Customer relationship officer.
Global Track Warehouse (GTW) is seeking to employ an enthusiastic person to join the customer service team in our Yass NSW office.

GTW is an international company that was founded in Australia. Our rubber tracks and pads are manufactured in our factory and distributed worldwide. The successful applicant will need to be proactive, willing to learn new skills, be able to effectively communicate with customers and work as a part of a team.

Duties will include but not limited to:
• Contacting new and existing customers regularly.
• Travelling nationally to visit dealers
• After sales follow up.
• Administration duties as directed.
• Social media advertising and updates.
• Quoting and invoicing customers.
• Attending national Field Days.

This is an entry level opportunity for the right person with good long-term prospects.

Email your CV to: [email protected]

Network Engineer - One year contract - Parramatta Location, Attractive Daily Rates (Citizen/PR) Your new company We are hiring for NSW government organisation for a Network Support Officer. The position is based at Parramatta/Sydney Olympic Park but with some field support in greater Sydney and NSW. The position is reporting to Manager-Network Engineering The Network Support Officer - provides technical advice and support on network matters, deploys data, voice, Teleconference/AV and wi-fi networks on sites; provides network operational support to monitor the networks, trouble shoot and solve network issues. The LAN/WAN equipment are primarily Cisco, integrated with Aruba wi-fi products for wireless LANs. In addition, the network supports remote connectivity from staff, vendors, and suppliers. Applications in use range from common Microsoft products to specialized front line applications and voice services. The successful candidate will be required to be available on-call for a week to provide after-hour support, this arrangement is rotated every 4-6 weeks depending on resource availability. Your new role Provide network operational support - incident handling, network monitoring, troubleshooting, configuring and change implementation to minimize down-time and loss of productivity. Provide technical advice and support on networks for projects incl. identifying cable faults, on-site equipment installation, configuration, testing/troubleshooting, commissioning, and network documentation. This role is largely office based and involves work during normal business hours. However, this role also provides on-call support after hours and involves travel to remote sites and working after office hours to meet project deadlines if required. T he officer will provide network support for:

Cisco router, switch, voice gateway, CUCM, phones, Teleconference/AV devices
Aruba wi-fi system/equipment e.g. controllers, wireless access points (WAP)
Network monitoring
Troubleshooting and resolving network issues, incl network hardware, firmware, software, configuration
Teleconference/AV and Collaboration System support (e.g. MS Teams)
Liaise with product resellers/vendors for equipment support and Telcos for carrier services (e.g. Telstra)
Identify cabling faults and liaise with approved cablers to rectify cabling faults

What you'll need to succeed

Experience in a similar role providing network support for a range of Cisco and Aruba network products, and Teleconference/AV systems, incl installation, configuration, testing/troubleshooting, and commissioning
Demonstrated detailed knowledge and experience across a range of network devices including configuration installation and troubleshooting
Experience with Aruba wireless networks and products such as controllers, access points etc.
Strong analytical, problem-solving, communication and project management skills.
NSW Driving License is mandatory.

What you'll get in return

Long-term Contract
Attractive Daily Rates
Great Work Environment

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Or Call +61 2 9249 2207 If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

Plant Mechanic - Field Service Posted Date:  8 Dec 2023 Location:  Griffith, NSW, AU, 2680 Read More...

Click here to view more detail / apply for Plant Mechanic - Field Service

Customer Service Coordinator Penrith Competitive salary  Non-customer facing role Exceptional Benefits A great opportunity now exists for an experienced Customer Service Coordinator to join our small and friendly team. WHAT-S ON OFFER: a range of amazing employee Read More...

Click here to view more detail / apply for Customer Service Coordinator

Process Technician (Care and Maintenance) About our role We are offering you an opportunity as part of the team with the mill on care and maintenance.  This role will see you Read More...

Click here to view more detail / apply for Process Technician - Care and Maintenance

Date Posted: 2023-11-09 Country: Australia Location: LOC7012 : 20 Hannam Street, Cairns QLD 4870, Australia Come and join OTIS today and be part of the Forbes 2022 World's Best Employers!  At Otis, it’s our people Read More...

Click here to view more detail / apply for Service Mechanic

Position Partners are currently seeking a Field Service Technician to join their team. This is a full-time permanent role be based at our branch in Silverwater. This role will report to Read More...

Click here to view more detail / apply for Field Service TechnicianSilverwater, NSW

Platinum Blasting Services is a team of can-do individuals, our growth journey over the past decade has been nothing short of extraordinary. Today, we proudly stand as one of the Read More...

Click here to view more detail / apply for Blast Crew / Support Shotfirer