Total 3,206 Customer Service job vacancies in north lakes qld

At Bunnings, you?ll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.
About the role:   
Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to ... Click here to view more detail / apply for Customer Service Team Member

At Bunnings, you?ll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.
About the role:   
We are looking for some candidates for our Landscape area and our replenishment team. These roles will require a large amount of manual handling along with customer service.
We are also looking for a candidate with some horticulture experience to work in our nursery area. ... Click here to view more detail / apply for Customer Service Team Member

25th October,
Are you an experienced and passionate individual with a heart for inclusion support programs? We're on the lookout for an Inclusion Support Educator to join our team on a permanent, part-time bases, and make a real impact on children's lives! At Catholic Early EdCare, we believe in creating an inclusive and vibrant environment where every child's unique potential is celebrated. As an Inclusion Support Educator, you'll play a pivotal role in shaping the lifelong love of learning for the children in our care. Join us in making a difference and creating memorable experiences for our young learners. We're searching for an individual who is not just an educator but a mentor and guide. If you're enthusiastic, energetic, and dedicated to supporting children in their early years, you're the perfect fit for our team. Your commitment to creating a safe and enjoyable environment is essential, and your
... Click here to view more detail / apply for Inclusion Support Educator

Chef-Full-time

2 (Two) Chef-Full-time positions vacant at the Café, The trustee for CV Trust T/A Groundhog Social at Manly, Qld 4719, ABN: 96 677 882 695. Minimum 38 hours a week.





Job Description:

• Cooking food by a range of methods. Preparation, cooking, garnishing, and presentation of food.

• Presentation of food, and to create decorative food displays.

• Ensure the workstation is always kept clean and hygienic.

• Estimate amounts and costs of required supplies, such as food and ingredients.

• Inspect supplies, equipment, and work areas to ensure conformance to established standards.

• Monitor sanitation practices to ensure that the standards and regulations.

• Order or requisition food and other supplies needed to ensure efficient operation.

• Supervise and coordinate activities of workers engaged in food preparation.

• Demonstrate new cooking techniques and equipment to staff and advice on cooking procedures.

• Preparing food with knowledge of nutritional values of commodities and the effects of cooking on nutritional value of food.

Must have knowledge of seasonal menu development.

• Check the quality of raw and cooked food products to ensure that standards are met.

• Check the quantity and quality of received products to be used in food preparation.

• Proper handling of electrical equipment used like microwave, oven, food processor, refrigerator, freezer etc.

• Maintaining occupation health safety procedures etc.

• Following procedures in relation to food handling, personal and general hygiene, and typical hygiene control in the hospitality industry.





Applicant must have:

Completed Cert IV in Commercial Cookery and Diploma in Hospitality Management and 1- 2 years of full-time work experience in a similar position.

Annual Salary (depending on experience/skills) between $73150 - $75000 plus superannuation.

Chef-Full-time

Chef-Full-time position vacant at the restaurant IPT Group Pty Ltd T/A Aalishan Indian Restaurant,

ABN: 82 152 249 780 at South Townsville, Qld-4810. Minimum 38 hours a week.



Job Description:

• Cooking food by a range of methods. Preparation, cooking, garnishing, and presentation of food.

• Presentation of food, and to create decorative food displays.

• Ensure the workstation is always kept clean and hygienic.

• Estimate amounts and costs of required supplies, such as food and ingredients.

• Inspect supplies, equipment, and work areas to ensure conformance to established standards.

• Monitor sanitation practices to ensure that the standards and regulations.

• Order or requisition food and other supplies needed to ensure efficient operation.

• Supervise and coordinate activities of workers engaged in food preparation.

• Demonstrate new cooking techniques and equipment to staff and advice on cooking procedures.

• Preparing food with knowledge of nutritional values of commodities and the effects of cooking on nutritional value of food.

• Check the quality of raw and cooked food products to ensure that standards are met.

• Check the quantity and quality of received products to be used in food preparation.

• Proper handling of electrical equipment used like microwave, oven, food processor, refrigerator, freezer etc.

• Maintaining occupation health safety procedures etc.

• Following procedures in relation to food handling, personal and general hygiene, and typical hygiene control in the hospitality industry.



Applicant must have:

Completed a Diploma in Hospitality Management and 1-2 years of full-time work experience in a similar position.

Annual Salary (depending on experience/skills) between $73,150 - $75,000 plus superannuation.

Cross River Rail Delivery Authority (CRRDA)Your chance to work with the best!
Cross River Rail will transform the way we travel to, from and through Brisbane in the future. It will be a catalyst for 10 years of wider rail transformation across the whole of South East Queensland and it is already playing a key role in how we prepare for the Olympic and Paralympic Games.
Cross River Rail is a new 10.2km rail line including 5.9km of twin tunnels running under the Brisbane River and CBD. It includes the delivery of four new underground stations, two new above-ground stations, accessibility rebuilds for six stations, the construction of three new stations on the Gold Coast, and the introduction of a new world-class ETCS' signalling system.
This is a once in a lifetime opportunity to work on one of Australia's largest infrastructure projects and to be a
... Click here to view more detail / apply for Project Support Officer

$ per hour, plus shift penalty rates
Full time
DAMA Sponsorship available

We are actively seeking candidates interested in relocating to North Queensland for a Care Assistant position. If you're looking for a chance to be sponsored and build a long-term future in Australia, this opportunity is perfect for you! Your Role
As a care assistant you'll be looking after the most important people in our organisation - our clients. Your tasks will include:

Providing the very best care and support to clients in line with their personalised care plans
Assisting clients to develop skills to encourage their independence
Attending to clients' personal care needs, including showering, dressing and other daily activities
Assisting clients with their medication requirements
Working as part of the care team, using a holistic approach, to look at every aspect of our clients' care
... Click here to view more detail / apply for Care Assistant ? Malanda (DAMA Sponsorship)

$ hour
$1.10 per km paid travel time between clients
Access to NFP salary packaging to increase your take home pay

We have a permanent part-time position available for an In Home Support Worker supporting our clients across Southside Brisbane, Redlands and Logan. Your Role
As an In Home Support Worker you'll be looking after the most important people in our organisation - our clients. Your tasks will include: 

Providing the very best care and support to clients in line with their personalised care plans
Undertaking domestic duties including cleaning, laundry and meal preparation
Providing support duties such as shopping, transport etc
Working as part of the care team, using a holistic approach, to look at every aspect of our clients' care

Your Attributes
We're looking for a person who has what it takes to make ... Click here to view more detail / apply for In Home Support Worker

Ozcare is looking for a new Care Manager Lead - to support the Care Manager team to develop and grow their Home Care Package business within their branch. 
Your Role

Reporting to the Branch Manager, you'll be responsible for providing leadership to a dedicated Care Manager team in the planning, managing and leading client care and support across a range of programs. You'll also play a key role in co-ordinating the involvement of Ozcare's multi-disciplinary teams and other services to support effective care. You will play a pivotal role in ensuring consistency in governance and compliance, while driving service growth.
As a Care Manager Lead you will:

Manage and co-ordinate care services to ensure the highest standards of care
Develop and implement care plans tailored to individual client needs
Liaise with clients, families, and healthcare professionals to ensure comprehensive care
Foster strong
... Click here to view more detail / apply for Care Manager Lead? ? Community Care ? Fraser Coast

$ hour
$1.10 per km paid travel time between clients
Access to NFP salary packaging to increase your take home pay

We have a permanent part-time position available for an In Home Support Worker supporting our clients across Hervey Bay and surrounding areas: North to Burrum Heads, East to Howard and Pacific Haven, West to Urangan and River Heads, and South to Tiaro. Your Role
As an In Home Support Worker you'll be looking after the most important people in our organisation - our clients. Your tasks will include: 

Providing the very best care and support to clients in line with their personalised care plans
Undertaking domestic duties including cleaning, laundry and meal preparation
Providing support duties such as shopping, transport etc
Working as part of the care team, using a holistic approach, to look at every aspect of
... Click here to view more detail / apply for In Home Support Worker ? Hervey Bay

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $73,359.00 - $77,000.00 ???????(gross)
FOM, Operations & Housekeeping Manager Annual Base Salary Range - $73,359.00 - $85,000

At Komatsu Australia youll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together . We encourage people with diverse backgrounds to apply for this role.
The Opportunity:
Due to rapid growth within the region we have multiple opportunities for experienced Mechanic's to perform the role of Field Service Technician to join our team. This role will travel on-site to customers and provide minor service and repairs on Komatsu construction, utility and quarry mobile equipment, more specifically draining and replacing fluids for our products engines, transmissions, and hydraulics.
The position will be required to work Monday - Friday between 7:30am 4pm and regular overtime will be available which will be paid at double time. You will also receive a phone, laptop, and tool of trade vehicle. Komatsu uniforms will be provided as well. 
Willing to consider heavy road ... Click here to view more detail / apply for Field Service Technician ? Lube Truck (Mechanic)

Job Description:
About the Opportunity: As one of our  Personal Care Assistants (Living Support Partners ) you will be part of an experienced, engaged and dedicated team that is committed to creating a welcoming, professional and caring environment for the residents of St Vincent?s Care Corinda.
Our commitment is to listen to each resident, understand who each person is - a unique individual who we respect and treat with kindness and compassion. Our care workers at SVC Corinda are called Living Support Partners and will be required to assist with medication upon completing a medication competency course on-site.
At St Vincent?s Care, our Heartprint model ensures compassionate, holistic, person-centred care that empowers residents and fosters a sense of belonging, independence, and cultural respect, creating a life filled with purpose and wellbeing.
Located just 14 km from the CBD in the leafy western suburbs, St Vincent?s Care ... Click here to view more detail / apply for Personal Care Assistant ? Corinda

Company : Hastings Deering (Australia) Ltd



About the Role
Hastings Deering is looking for an experienced Service Advisor to join our Toowoomba Branch. This position will work with the Field Service Team ensuring that the customers receive a high level of service. This is a   Permanent, Full-time, Monday to Friday   role.
The key responsibilities of this dynamic role will include but not be limited to:

Build and maintain customer and internal relationships, acting as the key operational contact for assigned customers.
Ensure invoice clarity and prompt payment by verifying accurate parts, labor, and work descriptions.
Communicate effectively with all parties.
Capture and convey customer requirements to the Service team.
Implement action plans for financial targets.

Required Skills and Competencies:

Trade Qualification desirable.
Experience working within a service orientated department
Sound computing



... Click here to view more detail / apply for Service Advisor

Bolton Clarke Group  is one of Australias largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally.  Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.
Our residential aged care communities are supported by specialised teams who care deeply about our residents individual needs. Together with residents, healthcare partners and families, our teams deliver best practice care with the highest standards of safety, clinical practice and governance.
We are looking for a Personal Care Worker who is wanting to step up and have more responsibility 
Ideally suited to passionate individuals with a Certificate III (Individual Support), you will work across a group of residents and their families to ensure they experience exceptional resident care.
As a Care Champion you
... Click here to view more detail / apply for Care Champion

The Opportunity & Responsibilities:
This role is a permanent full-time opportunity based out of a client site in the Bowen Basin.
The core responsibilities for this position are:

Look at ways to maximise Komatsu equipments availability, reliability and productivity
Providing technical support, diagnostics and troubleshooting for Komatsu fleet
Reporting on regular machine issues
Creating detailed technical documentation and providing recommendations / resolutions for equipment performance issues

Role Located: Bowen Basin (mine-site)
Shift: 7 days on and 7 days off, Thursday to Wednesday, day shift only.
Remuneration: Approximate salary of $150,000 - $165,000 per year, plus fleet vehicle and paid accommodation.
Komatsu Benefits:

Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
Financial: Company funded Income Protection Insurance.
Career: Recognition,
... Click here to view more detail / apply for Technical Support Representative

Greater Brisbane Clinical School ? University of Queensland
Full-time (100%), fixed-term position through to December with possibility of extension
Base salary will be in the range $89, - $96, 17% Superannuation (HEW Level 6)
Based at our The Prince Charles Hospital

About This Opportunity 
We are seeking an experienced and highly motivated Senior Research Assistant to provide technical support for the Critical Care Research Group (CCRG) based at The Prince Charles Hospital. The successful applicant will contribute to multiple research projects and play a central role in the administration and organisation of the group.
CCRG is a multi-disciplinary research team consisting of clinicians, scientists, engineers, nurses and allied health professionals dedicated to understanding the mechanisms of critical illness. The group has developed pre-clinical (ovine) models for mechanistic studies to advance understanding of critical illness and patient care.
Key responsibilities will ... Click here to view more detail / apply for Senior Research Assistant ? Critical Care Research Group

Company : Hastings Deering (Australia) Ltd



About the Role
Hastings Deering is looking for a Service Coordinator to join our Toowoomba Branch. The primary focus of this role will be to support the Service Advisors This is a   Permanent, Full-time, Monday to Friday   role.
The key responsibilities of this dynamic role will include but not be limited to:

Build and maintain customer and internal relationships, acting as the key operational contact for assigned customers.
Ensure invoice clarity and prompt payment by verifying accurate parts, labor, and work descriptions.
Communicate effectively with all parties.
Capture and convey customer requirements to the Service team.
Implement action plans for financial targets.

Required Skills and Competencies:

Trade Qualification desirable.
Experience working within a service orientated department
Sound computing skills including good working knowledge of Microsoft



... Click here to view more detail / apply for Service Coordinator

Employment Type Permanent
Closing Date 25 Nov :59pm
Job Title Telstra Retail: Full Time Customer Service & Sales Consultant BEENLEIGH
Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra?s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description
Telstra is hiring!
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
Our Beenleigh store is hiring a Retail Consultant to join the team on a Full Time basis. Working in a Telstra Retail Store is not ?just a job?, it?s an opportunity for tech-curious problem solvers to ... Click here to view more detail / apply for Telstra Retail: Full Time Customer Service & Sales Consultant BEENLEIGH

Join the Elite Maintenance Team: Heavy Diesel Fitter Specialists Wanted!
 
Are you a seasoned Heavy Diesel Fitter with a flair for excellence? Our client is on the lookout for top-tier specialists to elevate their operations to new heights! Located in Mackay and travelling to sites close by including South Walker Creek, Coppabella and Moorvale. These are permanent roles. 
 
Why You'll Love This Role:


Exceptional Compensation: Up to $75ph.
Exclusive Perks: Field Service Vehicle.
Flexible Roster: 7:7 roster camp & meals provided.
Base: Permanant rooms at camp, stable home away from home.
Top Tier Benefits:


Competitive hourly rates surpassing market standards.
Permanant Roles - no need to worry about job security.
A full mine spec vehicle for field staff.
7/7 roster coupled with comprehensive camp & meal provisions.
Engage with a close-knit, dynamic team.
Unmatched opportunities

... Click here to view more detail / apply for Diesel Fitter ? Field Service

About this Opportunity



Fixed Term (Until 18/12/), Full Time
Office of The Vice-Chancellor and President
CQUniversity Rockhampton
Higher Education Worker Level 5
Total Remuneration $92,833 to $104,427 pa (including salary of $78,446 to $88,243 plus 17% superannuation and leave loading)

Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone regardless of background, location or life circumstances.







Stronger Places, Stronger People (SPSP) is a community-led, collective impact initiative, stewarded by the Australian Government in partnership with state and territory governments and 10 communities across Australia. It seeks to disrupt disadvantage and create better futures for children and their families through locally tailored and evidence-driven solutions to local problems, in partnership with local people.




Working at



... Click here to view more detail / apply for Project Support Officer ? Stronger Places, Stronger People (SPSP)

03rd October,
RSL Queensland is a dynamic, not-for-profit organisation delivering innovative programs and initiatives that support veterans and their families.  After more than a century, our purpose to provide care, commemoration and camaraderie is as strong as ever.    With Australias most successful prize home lottery backing us, were able to provide life-changing support services, fund world-first research, and use state-of-the-art tech to help more veterans in better ways. As a member of our team, youll have access to advanced technology, skilled co-workers, interesting projects, and the opportunity to expand your career.     And most importantly, youll be making a real difference in veterans and their families lives.     Why work at RSL Queensland . Open, flexible, supportive, empowering - theyre some of things our team love most about RSL Queensland.  Depending on your role, youll have the tools and flexibility to work in a hybrid way that
... Click here to view more detail / apply for Centre Coordinator

We have an opportunity for a Customer Service Officer to join our Supply Chain & Logistics team based at Pinkenba. This is a permanent, full-time role within the Customer Interface Team.
In this role, you will be the first point of contact for our customers as well as general enquiries. Your days will be busy as you help customers to place orders, raise queries and look for information on their account activity. Some detective work will come into play for more challenging issues and you will have to utilise your knowledge and relationships with key stakeholders to get the best result. You will spend much of your day on the phone, as well as dealing with queries via email and fax. Your passion and genuine interest in providing exceptional service means you will become a valued member of our team and delight our customers.




... Click here to view more detail / apply for Customer Service Officer

About this Opportunity



Continuing, Full Time
Digital Services Directorate
CQUniversity Rockhampton
Higher Education Worker Level 4
Total Remuneration $85,571 to $90,384 pa (including salary of 72,309 to $76,376 plus 17% superannuation and leave loading)

Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone regardless of background, location or life circumstances.




Working at CQUniversity


Do you have a natural skill and ability with technology and enjoy using your expertise to resolve or diagnose problems for clients? Are you customer focused and always looking to provide a great customer experience? The Digital Services Directorate is seeking a motivated professional to assist our clients, creating excellent outcomes.
Your day will involve answering the phone, face-to-face, and electronic requests. You will



... Click here to view more detail / apply for Technology and Services Support Assistant

Discover your exciting and rewarding career with US!
Engaging, positive, inclusive and caring culture
Permanent Full-time Position (Week days)
Lower Templestowe Vic
$80,000 AUD to $90,000 AUD annual base salary plus superannuation

Menarock LIFE Aged Care Services is one of Australia's most trusted and respected providers of residential aged care. With 12 facilities located across Victoria, Tasmania and Southern New South Wales, Menarock LIFE's vision is to provide excellent care and quality lifestyle for our residents by creating an environment of continuous improvement whilst ensuring our team of highly skilled and engaged staff are well supported with ongoing development opportunities and empowered leadership.

Seeking a highly motivated, energetic, enthusiastic and positive administrative management specialist with a 'can do' attitude and advanced computer literacy to be the friendly and welcoming face of our home.

About the role:
The Administration Manager Emmavale position is responsible for planning, organising, directing, controlling and coordinating the overall administration of the Lower Templestowe Residential Aged Care Facility (Emmavale). The Emmavale portfolio includes financial, payroll, Workcover, return to work, rostering, human resources, client services/occupancy and general residential administration activities.

The position provides high-quality administration service and a supportive reception function at the facility to support staff, residents, resident family members and other visitors to the site.

A key position outcome is to maintain high-quality systems, policies and procedures which are effective, efficient, and practical and are consistent with the strategic direction of Emmavale.

In addition, the incumbent may be required to undertake duties at other sites on a temporary relief basis as required and / or undertake relevant projects under the direction of the Residential Manager or Group Manager Operations.

The position may require the incumbent to travel to facilities within the Menarock Group to deliver upon the position outcomes.

About you:
Training / Qualifications
Tertiary qualifications in business administration management or related discipline (Masters level is strongly preferred).

Essential Skills and Experience
At least two years’ experience in a business administration management role with demonstrated broad knowledge of various administration activities including finance, payroll, RTW, WHS and rostering (essential to be within a residential aged care facility)
Demonstrated knowledge and experience in OHS, and Injury Management/ Return to Work including the ability to implement, maintain and monitor relevant systems.
Demonstrated knowledge of and skills in relevant legislation.
Demonstrated high level research and analytical skills.
Demonstrated ability to manage multiple tasks and to meet stringent timeframes in a complex and fast paced environment.
Excellent leadership skills with the ability to influence and provide guidance to key stakeholders at all levels of the organisation.
Excellent interpersonal and communication skills,
High level administration and customer service skills.
Strong attention to detail.
Knowledge and experience in Accounting, Payroll and Microsoft Office Packages with a high level of competency.

Personal Attributes
Ability to provide advice, develop options, problem solve, analyse risks, make decisions, solve problems.
Ability to work independently with minimal supervision and as part of a team.
Ability to develop and foster positive working relationships.
Ability to take initiative and drive for results.
Takes pride in delivering a high standard of work.
Self-motivated and keen to learn and develop professionally.
Flexible attitude and a hands on approach

Why join the Menarock Family?
Working with an engaged, energetic and positive team of staff and volunteers
Working in a trusted, values based and inclusive culture focused on quality of care, safety and growth
Ongoing learning and development opportunities
Real career pathways to advance within the company
If you are ready for the next step in your career where you are empowered to make a positive difference in the lives of our residents we would love to hear from you. Please submit your current resume and a one page cover letter clearly outlining how you meet the position requirements.

Application closing date: 22 November 2024

An NDIS Check and COVID triple vaccination are conditions of employment.

Menarock LIFE is an equal opportunity employer and proudly embraces a culture of diversity, inclusion and equity.