Total 4,879 Customer Service job vacancies in VIC - Regional - Swan Hill & Mid Murray

About the role ARC a reputable steel fabrication company, is currently seeking a Customer Service Officer to join our tight-knit team at our Bathurst branch where you will be working closely with sales and operations to deliver an outstanding customer experience. This position would be a suitable opportunity for someone who is used to working in a busy environment and has strong customer service/sales experience.   Answering and responding to incoming calls and enquiries about product and requirements Liaising with freight company when required about bookings and stock Process sales orders and coordinate with the operations team to ensure timely product delivery or pick ups Over-the-counter sales – early morning customer pick-ups run hot! Maintain accurate records of customer transactions using system Coordinating with other branches for any stock enquiries About your experience You should excel in a busy environment, demonstrating the ability to problem solve and provide excellent customer service.   To be successful in this role you will have:   Excellent written and oral communication skills High level of attention to detail and excellent organisation abilities Experience working alongside customers face-to-face and over the phone Work collaboratively in a fast-paced environment   Previous industry experience is not essential – hiring manager is focused on the right skills you bring to our team About our team The Australian Reinforcing Company (ARC) – a brand of InfraBuild - is a leading manufacturer and supplier of steel reinforcing that Australians have trusted for over 100 years. Supported by a large branch network, ARC steel is in…

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Field Service Boilermaker Posted Date:  12 Feb 2024 Location:  Mt Thorley, NSW, AU, 2322 Showcase your expertise and join the team at WesTrac as a Field Service Boilermaker. Reporting to the Field Service Supervisor, this role will see you utilising your fabrication skills to offer high-end support to our customers throughout the Hunter Valley region. Our successful candidate will bring extensive light and heavy welding and fabrication experience alongside mine site exposure. A Field Service position with WesTrac will challenge you whilst giving you exposure to a range of work from crack repairs through to machine rebuilds. The important stuff.. roster & remuneration Week One: Monday – Thursday Week Two: Tuesday – Friday Dayshift only, 12.5 hour shifts Potential earnings from $130,000 - $160,000 tool of trade vehicle phone laptop   *Above rates are a guide; each candidate will be assessed on skill and experience What are we looking for? Cert III in Engineering - Fabrication (Australian Trade recognised) Experience in OXY/Thermal processes: cutting, heating and thermal lancing Proficient in FCAW MMAW (multiple wire applications needed) MDG25/TRG25 Generic Glencore induction ability to pass UT Strong commitment to meeting customer requirements Applicants with site bans are ineligible for Field Service Positions Excellent attitude to your work, and dedication to safe work practices Why WesTrac? Competitive remuneration Tool of trade vehicle phone laptop Refer a friend program - work alongside your mates and receive up to $3000! Annual Remuneration and performance review Discounted CAT Hand Tools Fitness Passport for the whole family Income protection with 24/7 coverage…

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Posted: 19/01/2024 Closing Date: 19/02/2024 Job Type: Permanent - Full Time Location: Bunbury WA Job Category: Trades & Services Onsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years’ experience in this industry across a range of industries including mining, oil & gas, construction, industrial, infrastructure, government and defence. With 500 employees across 35 branches and targeted locations, Onsite is driven by a core set of values which support our customer-centric vision – together we grow. Job Description To safely and effectively troubleshoot, service, maintain and repair Onsite equipment on customer sites. Comply with SHEQ Policies and Procedures, and the SHEQ Policies and Procedures of our clients while attending their sites   Take reasonable steps to ensure own safety, health and welfare in the workplace and also the safety, health and welfare of others in the workplace  Contribute to a positive safety culture & the achievement / maintenance of our “Destination Zero” objective   Report all hazards, incidents and near misses Carry out mechanical inspections, scheduled servicing, and routine maintenance of Onsite’s fleet of equipment in accordance with manufacturer and SHEQ requirements on customer sites (and in the workshop as required) Troubleshoot equipment issues to determine cause of problems / failure and repair Repair equipment to restore it to full functionality Ensure all required paperwork is completed and submitted in full and on time Assist in monitoring reliability and equipment readiness for hire at branch level Inspect equipment upon return and immediately report…

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Requirements:Australian Permanent Resident or Australian CitizenMechanical Trade certificate with minimum 5 years post-trade experienceAble to demonstrate a high-level technical knowledge of major hydraulic componentsPrevious experience in hydraulic component repairExcellent communication, interpersonal and organisation skillsEffective teamwork skills and attention to detailThe benefits of working at Bosch:We recognise that our employees are our greatest asset. Through the diversity of our business and commitment to personal and career development, we can provide you a new and exciting opportunity so you can achieve your full potential.We offer our employees:Excellent hourly rate, benefits and overtime pay – Permanent positionCompany VehicleCompany laptop, and mobile phone.Exciting, challenging and rewarding position with a market leading companyExcellent working conditionsGood team environment with a strong company culture and valuesDiverse and exciting career opportunities, both local and international.Staff discounts on Bosch and affiliated-brand products.Company social events and BBQ's.To apply, please submit your cover letter and resume through the on-line application link.As part of the Fortune 500 Bosch Group and one of the world’s leading suppliers of drive and control technologies, Bosch Rexroth ensures efficient, powerful and safe movement in machines and systems of any size. The company bundles global application experience in the market segments of Mobile Applications, Machinery Applications and Engineering and Factory Automation.It enables fully connected applications with intelligent components, tailored system solutions, and services. Bosch Rexroth offers its customers hydraulics, electric drives and controls, gear technology, linear motion, assembly technology, power units and systems to all facets of the mining and industrial sectors including software and interfaces to the Internet of Things.We have…

Click here to view more detail / apply for Service Supervisor - External

Date Published 12-Feb-2024 Advertising Ends 25-Feb-2024 Country Australia Location Melbourne & Southern Victoria Role Type Admin & Office Support Work Type Permanent ID# 7546 Permanent Part-Time Role 12:15-5:15pm Monday to Friday  Richmond location – FREE parking Amazing workplace culture and supportive team  A world of opportunity awaits.  We are Fonterra, one of the world's largest dairy nutrition companies. Here in Australia, we collect milk from Aussie Farmers across Victoria and Tasmania, and our manufacturing sites turn this into the dairy foods you know and love in our supermarkets, including Perfect Italiano™, Mainland™, Western Star™, and Bega™. We also sell dairy ingredients to many of the world's leading food companies and partner with food services businesses across the country to get dairy foods into chefs' hands.      As a Co-operative created and owned by New Zealand dairy farmers, our collaboration, innovation, and passion have enabled us to share the goodness of our dairy with the world. We're committed to caring for the land, our animals, and every drop of milk, producing nutritious food with safe, quality ingredients loved here in Australia and around the world.    As part of the Fonterra Co-op, you'll be solving for a better future alongside a team connected by solid values as we strive to be a leader in dairy sustainability, dairy innovation and science, with a focus on New Zealand milk.     When you join Fonterra, you'll open yourself to a career of opportunities where you can grow with us by developing your skills, sharing your knowledge, and exploring…

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- Who is Guide and what are we Guiding?

Guide Healthcare is a young business with the energy and enthusiasm you would expect from a chihuahua (without the small dog syndrome) and yes that is a reference to the office puppy Sammy!

We are a passionate team of Allied Health professionals (and others shout out to our support teams!) who have decided to live out the ethos behind why we studied to do what we do, help people to improve their quality of life.

We don’t love limitations to our creativity and to the possibilities for the individuals we support so we only partner with organisations who feel the same.

Supporting some of the best humans going is what drives us to keep learning and innovating to be equally as good as they are and supporting them to improve upon or retain their unique awesomeness.

We know that every human is different and so there is no one size fits all or tick box approach to how we treat and support our patients or our Guidians (as if it wasn’t clear enough that our team are superheroes we’ve named them as such!)

- Who are and what does a Guidian actually do?

We Guide… yes, it is as simple as that.

We Guide our patients and clients towards achieving their goals whether they are living in residential aged care, at home in the community or generally being legends while living with a disability.

We have a team of Physio's, OT’s, Podiatrists, Speechies, Dietitian's and EP’s who do the magic face to face (or via Telehealth when COVID gets in the way).
As well as a team supporting them from behind the scenes so they can focus on what matters!

Our Guidians focus on the individual and what they need so just as no two people are the same, neither are two days.

We like to mix it up and keep things fun and engaging with some healthy competition thrown in, which is how our cross-site comps and R.I.S.E awards kicked off!
* Have you ever seen a 88 year old compete in weightlifting?
* Someone with one leg smashing it in the long jump?
* A non-ambulant 2 assist person start walking unassisted and completing marathons through Tokyo (virtually)?
* How about a 97-years young lady thrashing the competition in a Blaze Battle?
* Groups of older adults engaging in mindfulness and meditation?
* Amazingly all of the above has happened through our cross-site competitions, clinician developed programs, and award winning initiatives, where we continue to amaze ourselves, our patients and their families with their incredible abilities and accomplishments.

- Ok sounds cool but what do I get other than the superhero tag?

Our Guidians are what make our business what it is, so equally we want to show them how appreciated they are, so if you decide to join our team this is what you can expect:
* Full-time, Part-time, Contract or Casual employment options
* Salary starting at $75,000 + Super + CPD (Depending on experience)
* $1000 Annual Continuous Professional Development Allowance*
* Relocating for this role - we can help with a relocation allowance!
* Above Award Salary
* Annual Salary review*
* Flexible working arrangements – got tiny humans to think of or just want to get more time at the beach let’s figure it out together!
* Monthly internal CPD
* Monthly internal awards
* 12-month New Graduate mentoring and training program*
* Ability to work in Aged, Home & Disability Care - offering diverse caseload and experience
* Opportunities for further career progression within a growing company
* $500 refer a friend bonus!*

*Permanent employees only. Terms and Conditions Apply.

- Where do I do this awesome work?

The Illawarra just south of Sydney abounds with some of the most beautiful natural attractions to be found anywhere in Oz.
If the stunning beaches, coastal living and ability to go for a swim or surf before and after work isn't enough of an appeal then maybe its the lush rainforests in Minnamurra, or the trail riding on the escarpment that will get your motor running?
How about some of the most insta-worthy scenic drives and picnic spots anywhere?
Breweries and restaurants that abound with fresh locally sourced and organic produce?
Some thrills and laughs at Jamberoo recreation park?
There is something for the most luxe of us through to those with a no frills approach that will equally delight, truly a wonderful place to call home.

- Sweet, how do I apply?

Click the link and send us your resume once you have made sure you have the below requirements:
* Bachelors degree in Physiotherapy or APA recognised equivalent
* Minimum 2 years experience as a fully qualified Physiotherapist
* Full AHPRA registration or ability to obtain
* Current National Police Check
* Current valid drivers licence and own vehicle
* NDIS Workers Screening & Orientation
* Be fully vaxxed - COVID-19 & Flu
* Be a good human - Friendly demeanour
* Love what you do - A demonstrated commitment and passion for promoting the quality of life of the elderly
* Make what you do count - Excellent communication, time management and organisational skills
* Think outside the box - Ability to think creatively, develop programs and implement systems

- Questions, comments, thoughts?
Give Rhiannon a shout:
[email protected]
0405 677 831

If you are an administrator or customer service officer looking for your next exciting opportunity, then don’t miss out on being part of Chandler Macleod’s team.Why Us?Chandler Macleod are one of the region’s largest recruitment agencies, working closely with highly sought-after clients in industries ranging from mining, essential services, government and finance. Our services provide people with opportunities for valuable work, support, and career growth.   About youWe are keen to hear from entry level or experienced individuals who possess fantastic people skills and a strong work ethic. You will have solid administration skills and be a competent user of the Microsoft Office suite. As well as the above, you will ideally have exposure to:Call Centre – Inbound or OutboundReceptionAdministrationData EntryCustomer service What’s in it for you?Candidates at Chandler Macleod receive exceptional support and value from our dedicated team. You will also reap numerous advantages, which include: Long term and short-term assignmentsOngoing career development support from a professional consultantVarious locations spanning across the Newcastle and Hunter region You must have a proactive attitude and be passionate about being part of a high performing team. To submit your application, please APPLY now via the link above!

Click here to view more detail / apply for Customer Service/Call Centre Expression of Interest

Health Care Workers

• Do you have a passion for Residential Aged Care?
• Full Time or Part Time positions available
• Salary Range $51,324 to $56,628 per annum (FTE) plus shift penalties, allowances, leave and superannuation
• Warrnambool (VIC) location
• Attractive salary packaging available


Lyndoch Living Limited overview

Lyndoch Living is a not for profit organisation and is the largest provider of aged care services in the South West Region. Lyndoch Living employs around 500 staff and provides a diverse range of direct care and support services to individual clients and residents.

By continuing to evolve to meet the changing needs of the community and taking an innovative approach to our model of operation, we will confirm our position at the forefront of the care sector today, tomorrow and into the future.

Position overview
Lyndoch Living is accepting applications from suitably qualified from Health Care Workers for positions. Suitable candidates will have demonstrated an ability to adapt to a busy and changing environment whilst maintaining a high standard of resident care. Candidates will also have demonstrated a commitment to embracing the values of The Lyndoch Way. Applicants must also be available to work across a 7 day per week, 24 hour roster.

What we offer

• With a dedicated Education team, you will have opportunities to partake in professional development opportunities with a strong focus on personal growth and development
• Attractive salary packaging available options
• Excellent terms and conditions of employment in line with the Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2021 – 2025

How to apply
To obtain a copy of the Position Description or to apply, please submit your application including cover letter, full personal particulars, qualifications and experience to www.https://www.lyndoch.org.au/employment/vacancy/.

Application process
All offers of employment will be subject to a series of pre-employment and safety screening checks prior to commencement.

Technician - Field Service Description Diesel Technician – Field Service - Mining (5 on 4 off) Hunter Valley - $5000 sign on bonus!! Competitive hourly rate with mine site allowance & overtime bonus super Flexible lifestyle roster – 5 on 4 off day shift Tool of Trade Vehicle! We are looking for talented Field Service Diesel Mechanics to join our team in the Hunter region. Based at our Muswellbrook branch, our team specialises in Heavy Vehicle service, repairs and maintenance across high horsepower mining and industrial applications. Let Cummins train you to be an engine expert! In this role, you will make an impact in the following ways: Deliver a first-class service to our mining customers as a travelling Field Service Technician Perform breakdown and preventative tasks Deliver support for our new Tier 4 HHP engines, the most advanced HHP product on the market following fully Cummins technical training To be successful in this role you will need the following: Relevant trade qualification (Plant or Heavy Commercial Vehicle/Heavy Diesel) A valid driver’s license Experience as a Diesel Mechanic in the service and maintenance of heavy diesel products, mining equipment, engines and similar applications is preferred Compensation and Benefits Competitive above award hourly rate mine site allowance paid as a permanent salary Overtime penalties for all work above standard Monday – Friday 38-hour work week $5,000 sign on bonus (Conditions apply) Relocation assistance offered from anywhere in Australia Tool of Trade Vehicle provided Participation in an annual Bonus program and annual remuneration review Salary continuance insurance…

Click here to view more detail / apply for Technician - Field Service

- Who is Guide and what are we Guiding?

Guide Healthcare is a young business with the energy and enthusiasm you would expect from a chihuahua (without the small dog syndrome) and yes that is a reference to the office puppy Sammy!

We are a passionate team of Allied Health professionals (and others shout out to our support teams!) who have decided to live out the ethos behind why we studied to do what we do, help people to improve their quality of life.

We don’t love limitations to our creativity and to the possibilities for the individuals we support so we only partner with organisations who feel the same.

Supporting some of the best humans going is what drives us to keep learning and innovating to be equally as good as they are and supporting them to improve upon or retain their unique awesomeness.

We know that every human is different and so there is no one size fits all or tick box approach to how we treat and support our patients or our Guidians (as if it wasn’t clear enough that our team are superheroes we’ve named them as such!)

- Who are and what does a Guidian actually do?

We Guide… yes, it is as simple as that.

We Guide our patients and clients towards achieving their goals whether they are living in residential aged care, at home in the community or generally being legends while living with a disability.

We have a team of Physio's, OT’s, Podiatrists, Speechies, Dietitian's and EP’s who do the magic face to face (or via Telehealth when COVID gets in the way).
As well as a team supporting them from behind the scenes so they can focus on what matters!

Our Guidians focus on the individual and what they need so just as no two people are the same, neither are two days.

We like to mix it up and keep things fun and engaging with some healthy competition thrown in, which is how our cross-site comps and R.I.S.E awards kicked off!
* Have you ever seen a 88 year old compete in weightlifting?
* Someone with one leg smashing it in the long jump?
* A non-ambulant 2 assist person start walking unassisted and completing marathons through Tokyo (virtually)?
* How about a 97-years young lady thrashing the competition in a Blaze Battle?
* Groups of older adults engaging in mindfulness and meditation?
* Amazingly all of the above has happened through our cross-site competitions, clinician developed programs, and award winning initiatives, where we continue to amaze ourselves, our patients and their families with their incredible abilities and accomplishments.

- Ok sounds cool but what do I get other than the superhero tag?

Our Guidians are what make our business what it is, so equally we want to show them how appreciated they are, so if you decide to join our team this is what you can expect:
* Full-time, Part-time, Contract or Casual employment options
* Salary starting at $75,000 + Super + CPD (Depending on experience)
* $1000 Annual Continuous Professional Development Allowance*
* Relocating for this role - we can help with a relocation allowance!
* Above Award Salary
* Annual Salary review*
* Flexible working arrangements – got tiny humans to think of or just want to get more time at the beach let’s figure it out together!
* Monthly internal CPD
* Monthly internal awards
* 12-month New Graduate mentoring and training program*
* Ability to work in Aged, Home & Disability Care - offering diverse caseload and experience
* Opportunities for further career progression within a growing company
* $500 refer a friend bonus!*

*Permanent employees only. Terms and Conditions Apply.

- Where do I do this awesome work?

Mollymook is on the New South Wales South Coast abounds with some of the most beautiful natural attractions to be found anywhere in Oz.
If the stunning beaches, coastal living and ability to go for a swim or surf before and after work isn't enough of an appeal then maybe its Bush walking through national parks or traversing the cycle ways around historic lands that will get your motor running?
How about some of the most insta-worthy scenic drives and picnic spots anywhere?
Breweries and restaurants that abound with fresh locally sourced and organic produce, seafood abounds in this coastal paradise?
There is something for the most luxe of us through to those with a no frills approach that will equally delight, truly a wonderful place to call home.

- Sweet, how do I apply?

Click the link and send us your resume once you have made sure you have the below requirements:
* Bachelors degree in Physiotherapy or APA recognised equivalent
* Minimum 2 years experience as a fully qualified Physiotherapist
* Full AHPRA registration or ability to obtain
* Current National Police Check
* Current valid drivers licence and own vehicle
* NDIS Workers Screening & Orientation
* Be fully vaxxed - COVID-19 & Flu
* Be a good human - Friendly demeanour
* Love what you do - A demonstrated commitment and passion for promoting the quality of life of the elderly
* Make what you do count - Excellent communication, time management and organisational skills
* Think outside the box - Ability to think creatively, develop programs and implement systems

- Questions, comments, thoughts?
Give Rhiannon a shout:
[email protected]
0405 677 831

About this Opportunity Continuing, Full Time Finance and Legal Directorate CQUniversity Rockhampton  Higher Education Worker Level 6  Total Remuneration $103,193 to $111,140 pa (including salary of $87,200 to $93,915 plus 17% superannuation and leave loading) Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances. Working at CQUniversity Would you like to expand your knowledge and experience in financial accounting and are seeking to take your career to the next level?  CQUnviersity has an opportunity to use your experience and broaden your financial accounting skillset. As the Management Accountant Support Officer, you will play a crucial role in supporting the University’s financial planning and reporting functions including the preparation, coordination and maintenance of the University’s budgets and forecasts, financial reporting and analysis, collaboration and support, systems management, and continuous improvement initiatives. You will also provide support and assistance to the Management Accountant, divisional management and Corporate Budget team as required. If you thrive within a challenging work environment where no two days are the same and want to join a high performing and supportive team, apply today for this opportunity.   Be rewarded 6 weeks annual leave Generous carers, maternity and paternity leave 17% superannuation (with the choice of joining an award-winning superfund)  Flexible and inclusive work / life balance  Fantastic staff professional / career development opportunities Access to an Employee Assistance Program Position Requirements Knowledge of management accounting, budgeting and forecasting, and finance policy concepts and processes.  A…

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• Excellent career opportunity
• Progressive family owned company
• Attractive salary + excellent incentives

We are a dynamic family owned company operating independent supermarkets in the Central West and Riverina areas of New South Wales. With a focus on fresh food, our vision is to deliver an exceptional shopping experience for our customers through quality produce, everyday lower prices and by supporting local growers and businesses. We are now seeking a motivated and passionate Customer Service Manager to lead our customer service team.

About the Role:
This full-time position of Customer Service Manager requires a highly organised and capable individual who is responsible for the overall performance and operations of the customer service team, ensuring our customers receive an outstanding shopping experience.

You will be responsible for the management, training and development of the customer service team. This includes performance managing team members and setting development programs to ensure the team are continuously striving for excellence.

Attention to detail is essential and the successful candidate will have an important role to play in the success of our business, ensuring department standards, professionalism, customer service and operational functions are first class every day.

Responsibilities:
• Outstanding customer service standards
• Leadership skills to provide ongoing support, training and development for your team
• Timely performance reviews of team and development programs for continuous improvement
• Staff presentation and professional execution
• Development of 2IC
• High standards in visual presentation
• Safety and compliance management including participation in department audits
• Personnel cost management, rostering and achieving appropriate coverage to store requirements

What we need from you:
• Previous supermarket customer service experience
• A passion for customer service in a fast paced environment
• A leadership style to engage, mentor and lead a team to hold them to a high standard
• Understanding of supermarket best practice including P&L management, inventory & merchandising
• Excellent communication skills

So, what is in it for you?
Depending on qualifications & experience, you will receive an attractive salary package and have the opportunity to work within a great team culture. Being a family owned and operated business, this will provide you with a family environment with flexibility toward your needs

Our History
The Bernardi Group have been providing local residents of Central West NSW with an independent grocery alternative since 1969, with the first store operating as a fruit market. Bernardi's now operate large format supermarkets and employ over 500 people in Blayney, Forbes, Bathurst and West Wyalong as well as a stand-alone discount variety store in Parkes.
We are extremely passionate about the local communities in which we operate and support them significantly throughout the year. With a recent transition to a new look format, the future has never been brighter for the Bernardi Group as we look forward to expanding our team.

To apply online, please click on the apply button
Website- www.bernardis.net.au

Field Service Forklift Technician Strong Financially Stable Company Highly Autonomous Role A culture that's designed to help you grow. About TMHA: Toyota Material Handling Australia (TMHA) is Australia's number one forklift company and is the exclusive Australian retailer for Toyota Industrial Equipment. We pride ourselves for being a strong, family orientated, financially secure business with a great future and prime focus on the development of our people. About the Role: Toyota Material Handling Australia (TMHA) are currently seeking a Field Service Technician to support our  Launceston branch. In this role you will carry out breakdown / repairs / routine maintenance on all types of material handling equipment. Key Duties & Responsibilities: Conduct mechanical repairs and maintenance of customer units which includes preventative service and break-downs in a timely manner. Maintain professional level of customer service with all TMHA clients and customers. Ability to maintain accurate records of job sheets, timesheets and any other administrative components. Qualifications, Requirements & Skills: Current Driver's licence. Relevant trade qualification (Forklift Mechanic, Automotive Electrician/Light Vehicle Mechanic, Heavy Vehicle, Plant, Diesel Mechanic). Forklift Licence & LPG Certificate would be an advantage but not essential.  Can Demonstrate: Strong work ethic and self-motivation. Well-developed mechanical aptitude. Good time management skills with the ability to work independently. Good oral and written communication skills. Previous experience in a similar role in an associated industry. (desirable) Willingness to participate in training programs to increase your product knowledge and understanding of procedures, safe work practices, statutory responsibilities and licensing requirements. Commitment to maintaining safe work practices.  TMHA…

Click here to view more detail / apply for Field Service Forklift Technician

What we can offer you

Flexible work options
Annual salary $72,400 + super
Eligibility for an annual company bonus scheme
Fullly paid training in a supportive environment
Paid Parental Leave benefits
A company that is enjoying record growth
Salary packaging & corporate benefits programme


What you will do

Receive customer calls relating to breakdown and recovery of vehicles
Support the customer through the process to a successful conclusion
Administrate Assistance cases from the customers' first call to closing the case
Follow procedures and guidelines to reach a positive and acceptable solution for the customer
Communicate with repair workshops and all parties involved to ensure the customer is mobile within reasonable timescales
Continuously inform and keep all parties updated on the progress of each case


Roster
The role works on a 5 week rotating roster, shifts are:
Week 1 Mon to Friday 6am to 3pm - Sat/Sun OFF
Week 2 Mon 6am to 3pm - Tues to Fri 7am to 4pm - Sat/Sun OFF
Week 3 Mon/Tues 7am to 4pm - Wed OFF - Thurs/Fri 10am to 7pm - Sat OFF - Sun 8am to 7pm
Week 4 Mon to Fri 10am to 7pm - Sat/Sun OFF
Week 5 Mon/Tues - 10am to 7pm - Wed/Thurs 7am to 4pm - Fri OFF , Sat 9am to 5pm - Sun OFF

Who you are
To be successful in this role, you will require the following:

Technical mind set, solution focus
Previous experience in a technical role from the automotive industry (preferred)
Previous call centre experience (desirable)
Quality oriented; showing responsibility and perseverance at work
Commitment to the highest quality of work
Excellent communication skills, verbal and written
High levels of accuracy and attention to detail
Geographical knowledge throughout Australia


At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

About the Company This Federal government agency is responsible for delivering high-quality, accessible services to support all Australians. They are currently seeking a highly skilled APS6 Senior Service Designer to join their busy team for a temporary assignment until June 2024, with the option to extend another 12 months. **Mandatory: Australian Citizenship required to work within Federal Government.** APPLICATIONS CLOSE  16/01/2024 at 11:59PM About the Role The APS6 Senior Service Designer will research, develop, prototype and test service designs to ensure that services are designed in a way that creates optimal user and staff experience, and delivers business outcomes. Key duties include:Lead the development of service design artefacts, including current state journey maps and service blueprints, future state maps, discovery reports and presentationsLead the design of, and conduct user research, observations, data analysis and usability/prototype testingUse story-telling and visualisation to bring presentations and reports to lifeManage the design and facilitation of workshops, including project kick-off meetings, ideation and concept creation and prioritisation activities and strategic planning workshopDevelop and manage service design plansBuild and maintain stakeholder relationships to achieve strategic objectives About you Our ideal candiate will have:Previous experience in a similar Service Designer role, ideally within the government spaceKnowledge of hhuman centred design methodologies and relevant government service design standards and frameworksUnderstanding of Customer centric frameworks and methodologies including the Customer Experience Management Framework Excellent communication and interpersonal skillsHigh-level analytical skillsNegotiation skills and ability to build strong working relationships BenefitsTemporary assignment until end of June 2024, with option to extend another 12 months$60- $65 per hour superFull-time hours, Monday…

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Hydraulic fitter trade or equivalent5 years field service or hydraulic system experienceCompetent level of hydraulic knowledgeHigh focus on Quality and attention to detailDynamic performer and achieverPlanning and organisational skillsEffective communication skillsWhat we offer:Excellent hourly rate, benefits and overtime pay – Permanent position.Company Tool of Trade vehicle.Company laptop, and mobile phone.Exciting, challenging and rewarding position with a market leading company.Excellent working conditions.Good team environment with a strong company culture and values.Agency Applications will not be accepted for this position.Please Note, you must be Australian Permanent Resident or Australian Citizen to apply for this position. At Bosch Rexroth, we are passionate about what we do. We drive hard as a team to make a positive difference for our customers. Innovative ideas, passion and energy are factors that help us in achieving our goals.If you are keen to be part of our multinational organisation where your skills and talents will be recognised we have an exciting opportunity available.Headquarters based in the North-West of Sydney with branch offices in other states around Australia, we are looking an energetic and team orientated Field Service Technician, with a main responsibility of servicing, fault-finding and breakdown requests to join our Bosch Rexroth group in Cardiff Branch, NSW.Position Tasks:Serves existing accounts by analysing work orders; planning daily travel schedule; investigating complaints; conducting tests and resolving problems.Prepares and plans all service worksProvides service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance testsMaintains and develops customer relationships by examining complaints, identifying solutions, suggesting improved methods and techniques, recommending system improvements…

Click here to view more detail / apply for Field Service Technician - Mechanical Fitter

What we can offer you Flexible work options Annual salary $72,400 super Eligibility for an annual company bonus scheme Fullly paid training in a supportive environment Paid Parental Leave benefits A company that is enjoying record growth Salary packaging & corporate benefits programme ... What we can offer you Flexible work options Annual salary $72,400 super Eligibility for an annual company bonus scheme Fullly paid training in a supportive environment Paid Parental Leave benefits A company that is enjoying record growth Salary packaging & corporate benefits programme ...

Click here to view more detail / apply for Service Coordinator- Customer Service

Join our team as a Residential Customer Service Team Manager! Are you ready to propel your career forward? We're in search of an individual with leadership experience to step into this role.This role is a 6-month secondment position, based on-site with our Morwell team.If you believe you're the right fit for this position, submit your application today!At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer, supporting and celebrating difference is just one way that we demonstrate our value of ‘Be good to people’ everyday. Join us as we continue to grow and make a mark as the 5th largest telco in Australia!Why work for Aussie? Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we’re growing fast and not slowing down!Our fantastic culture lives and breathes our values: Don't be ordinary, be awesomeThink BIGNo bullsh*tBe good to peopleHave funWe are proud to be a B Corp Certified company, which means we’re good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.We care about our community through our Pledge 1% commitment, sponsorship programs and our paid staff community service leave offering.  But don’t just take our word…

Click here to view more detail / apply for Residential Customer Service Team Manager

Established in 2008, Nissan Financial Services employs approximately 220 people. We offer tailored financial solutions combined with service excellence to our customers and dealer networks. Our customer-centric operating model is designed to enable us to better respond to the ever-changing landscape. All teams and departments of NFS have a role to play to realise our vision to be a financier of choice and we work together to bring this to life.Your opportunity…You will be responsible for proactive relationship building with our current portfolio of existing customers. This position coordinates, executes, and manages outbound call programs built to effectively retain customers through positive relationship building, listening to concerns/addressing issues, and educating on available products and services across all brands.Outbound communication to maturing customers to educate customers on available options as their loan ends. This may be a referral to a dealer for a new car, refinance or to payout.Outbound contact to maturing Nissan Future Value customers to educate them on available options and liaise with the dealer network for a seamless customer experienceGenerating leads and practicing best in class lead referral with clear and concise communication to both the customer and the dealer including key information, time lines and expectationsAttending to inbound calls and emails from customers and assisting with any inquiries they may have with the aim of having a positive interaction and making the experience easy for the customerRetaining customers through end of term balloon refinances or variations, in turn also increasing net amount financed for NFSAAssist existing customers with direct finance applications where…

Click here to view more detail / apply for Customer Loyalty Officer

Nurture. Grow. Thrive.   Accepting a role with Elders means you will be joining the family backed by a team ready to support and grow your career. Be part of a culture that has been in the making for more than 180 years, a culture so strong it is almost tangible. Much like the farmers and communities we work with, you will experience, passion, dedication and resilience across all parts of the business. With such an iconic, essential business in the Australian landscape we are confident that you too will be proud to grow your career at Elders and wear the pink shirt.   About the opportunity  We are looking for a?team member to join the Rural Products team on a permanent, full-time basis in Deloraine.   As our Sales Support and administration person, you will?provide exceptional customer service and logistics support to the Branch Rural Products team.?Supported by the Elders network, you will be provided with the tools necessary for you to grow in your career.  Responsibilities Provide tailored solutions to clients by taking the time to understand their business needs  Work closely in a small, tight knit team Administrative support for the Rural sales process  Co-ordinating client queries or referring to specialised employees Building and maintaining strong relationships with clients, recommending the Elders range of products and services that will strengthen the growth of their business Managing goods inwards and outwards Inventory management Inventory forecasting and ordering Processing sales   About you To thrive in this role, you:  Are committed to the provision of high-quality customer service High-quality communication and customer service skills Work effectively under pressure with the ability to manage multiple demands Ability to develop…

Click here to view more detail / apply for Sales Support/ Administration Officer

Client Service Manager - Port Macquarie/Kempsey Area Apply now Job no: 532142 Work type: Full time Location: North Coast NSW Categories: General Management ISS is a leading global workplace experience and facility management company. In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains property. Across Australia and New Zealand, ISS provide services within a wide range of sectors including Resources, Aviation, Healthcare, Education and Business & Industry. We are seeking value-orientated people to join our local team of 17,000 service professionals, who can help us realise our Purpose of  “Connecting People and Places to Make the World Work Better”. About the Role: With people and relationships, being the Centre of all that we do, we currently have an opportunity to be part of our team. We are seeking a Client Service Manager in the Port Macquarie/Kempsey Area to join our team and will be managing multiple government sites. You will be responsible in managing day to day operation needs for your area and clients by ensuring the team is delivering the most effective cleaning services. You will demonstrate sound understanding of cleaning operations, utilize your strong technology and financial skills, whilst also delivering service excellence to all external and internal stakeholders. Role Responsibilities: Manage a large number of diverse frontline employees - rosters, pays and Cleaning Best Practices Liaising with Client and Employees on a regular basis HSE experience in toolbox talk and risk assessment. Professional presentation and customer service focused. Ability to…

Click here to view more detail / apply for Client Service Manager - Port Macquarie/Kempsey Area

Job title: Clinical Coder

Responsibilities:

1. Accurately code clinical information using the clinic's custom-developed software system, essential for managing business transactions.
2. Abstract and analyses patient medical records within a clinical setting to ensure data integrity and readiness for the new system.’
3. Enter and manage clinical data in both manual and electronic records, aligning with the requirements of the upcoming web application.
4. Uphold stringent record-keeping practices in accordance with legal, regulatory, and internal standards, particularly during the migration to the new system.
5. Navigate and aid in the refinement of the clinic's proprietary coding system, set to be integral to the new web application.
6. Ensure the confidentiality and security of patient information, complying with privacy laws during the development and migration process.
7. Support patient care administration by accurately documenting medication and care details, key for the smooth data transition to the new platform.
8. Collaborate with healthcare professionals to verify the accuracy of documentation and coding, crucial for the transition to the web application.
9. Engage in ongoing education to keep up-to-date with the new system's features and the clinical coding field's changes.
10. Demonstrate flexibility to work varying hours and at different sites in response to the ongoing software development and system migration needs.
11. Participate actively in the clinic's web application development, offering clinical operation insights to improve system functionality.
12. Embrace additional responsibilities as necessary to facilitate the clinic's move to an advanced web-based information system.

Main tasks:

The primary task for a Clinical Coder / Health Administrator centers around the meticulous coding of clinical information via our specialized software system. Which is fundamental to our operational and business processes. A detailed understanding of our business workflow is paramount, as it ensures that the transition to our upcoming web application will be seamless and efficient.

The Clinical Coder is tasked with carefully abstracting and analyzing patient medical records to guarantee data integrity, a process that paves the way for a smooth system migration. The role also demands a steadfast commitment to patient confidentiality and the security of information, a responsibility that takes on added significance during the development and transition phases. This is complemented by the task of documenting patient care with precision, thus facilitating the data's integration into the new platform without disrupting patient services.

A flexible approach to work schedules, symbiotic work culture and spirit and flexible locations assignment duration is essential Accommodating the ongoing software development and system migration needs. In this transitional phase, the Clinical Coder's insights into clinical operations are invaluable, directly influencing the web application's development to align perfectly with our business processes. Ultimately, the willingness to embrace additional responsibilities and an in-depth grasp of the clinic's operations are key to propelling the clinic towards a successful adoption of a sophisticated, web-based information system.


Qualifications for the position

Relevant qualifications:

Technical Proficiency:
The candidate's background in computer-related studies equips them with robust skills in managing and adapting to advanced software systems. This technical aptitude is essential for the effective administration and handling of complex healthcare information systems, ensuring smooth operation and integration of data in a digital healthcare environment.

Healthcare Insight:
Practical experience in caregiving, providing a unique perspective on patient care and healthcare operations, beneficial for understanding the context and application of clinical data.


Relevant skills:

Software System Management:
Proficient in handling and adapting complex software systems, essential for managing healthcare information.

Data Analysis and Accuracy:
Skilled in analyzing and interpreting medical data with high accuracy, crucial for clinical coding and patient record management.

Healthcare Knowledge:
Understanding of healthcare operations and patient care, beneficial for contextualizing and applying clinical data effectively.

Communication Skills:
Effective in both written and verbal communication, enabling clear interaction with healthcare professionals and accurate documentation.

Problem-Solving Abilities:
Capable of identifying and solving issues related to data management and software applications within the healthcare setting.

Organizational Skills:
Strong organizational capabilities for managing large volumes of data and prioritizing tasks in a dynamic healthcare environment.

Confidentiality and Ethics:
Committed to maintaining patient confidentiality and adhere to ethical standards, especially important in handling sensitive health information.

Adaptability:
Flexible and adaptable, especially in transitioning to new technologies and software platforms, ensuring minimal disruption in healthcare services.

Team Collaboration:
Ability to work effectively in a team, ability to adjust to work culture towards success, collaborating with healthcare professionals to ensure accurate and efficient data management.

Relevant experience

Healthcare Information System Proficiency:
Demonstrated ability in managing and utilizing our healthcare information system, including electronic health records and patient data management, with a high degree of accuracy and efficiency.

In-depth Knowledge of Clinic Operations:
A thorough understanding of our clinic's operational procedures and patient care processes, gained through hands-on experience in our unique healthcare environment.

Adaptability to System Changes:
A track record of successfully adapting to changes and updates within our healthcare information systems, highlighting flexibility and technical adaptability.

Collaborative Work with Healthcare Teams:
Established history of effective collaboration with healthcare professionals in our clinic, contributing significantly to the accuracy and efficiency of patient care documentation and data management.

Clinical Coding Expertise:
The candidate's proven experience in clinical coding, especially in a setting akin to our clinic, provides a significant advantage. This experience has fostered an deep understanding of coding systems, procedures, and healthcare software similar to those used in our clinic, making applicant exceptionally well-prepared to meet the specific challenges and requirements of our healthcare environment.

Compliance and Confidentiality Standards:
Consistently adheres to our clinic's privacy policies and regulatory requirements, ensuring the confidentiality and security of patient information.

Ongoing Professional Development:
Engagement in continuous professional development within our clinic, staying current with the latest trends and practices in clinical coding and healthcare information management.

Remuneration
Ranging between 82,000.00 and 85,000.00

Application starts on the 12th of February and closing on the 23rd of February.

Unlock Your Potential at RSL LifeCare: 15% Wage Hike + 5.75% Increase! Exciting Aged Care Opportunities Await!
Join us as a qualified Aged Care Worker, providing exceptional support and care to elderly clients in their homes. Enjoy flexible shifts, non-profit salary packaging, and reimbursement for travel. Grow your career in a supportive environment while making a meaningful difference in clients' lives.


What we offer:


Flexible hours, Monday to Sunday
Non-profit salary packaging (up to $15,900 for Everyday Living Expenses & $2,650 Meal Entertainment allowance)
Permanent and casual roles available
Reimbursement of travel expenses and paid travel time
Career and professional development opportunities
Work-paid mobile phone for managing schedules and timesheets





About you:




Certificate III in Individual Support/Aged Care/Disability Support/Community Services (highly desirable, traineeships available)
Caring nature with empathy for elderly clients
Desire for a rewarding career with skill enhancement
Registered and reliable car with comprehensive insurance
Current First Aid and CPR certificate or willingness to obtain
Willingness to undergo a National Police Check





Our commitment to diversity:
We welcome applications from all backgrounds, including Veterans, current serving ADF personnel, their families, and Aboriginal and Torres Strait Islander applicants. We value everyone's safety, respect, and inclusion, regardless of gender, sexual orientation, ethnicity, or disability.

Make a positive difference in clients' lives. Apply now to unlock your potential at RSL LifeCare! Please click here to apply.

At McMillan Shakespeare (MMS), our purpose is to make a difference to people’s lives. MMS pioneered salary packaging and novated leasing in Australia. Whilst we’ve grown from a small, family-run business to a global, top 200 ASX-listed company, that entrepreneurial spirit remains at the heart of everything we do.Start date: 4 March and 8 AprilEnjoy working 2 Days in Office and 3 Days from HomeOur contact centre is our launching ground for many people within the organisation moving into specialised roles and growing their careers. Once you have mastered the fundamentals of your role and met the key criteria in both your performance and aligning to the values of the organisation you can apply for the many internally advertised roles across all our brands and locations in Australia.Your primary responsibilities include:Pursue Better in assisting customers to manage their accounts and funds and problem-solve to resolve customer enquiriesPeople First by building engaging and educating our customers on how to best manage accounts by maximising their tax benefit and minimising their liabilitiesWork Together by ensuring if, on phones or administration tasks, you deliver on your and the organisation's promisesMake everyday Better Together by demonstrating mutual respect and collaborating with your team, managers, and extended organisationWhy MMS?Entry-level Role: Don’t know your salary packaging from your novated leasing? No worries, we provide comprehensive training programs from induction throughout your ongoing employmentA dedicated and experienced Group Mentor providing support and guidance throughout your training periodAbundant career progression and development opportunities – we are all about promoting from withinWork-Life Balance: Scheduled…

Click here to view more detail / apply for Customer Care Consultant - Metro

09th February, 2024 The CompanyMy client is a well-known Australian department store chain. It's one of the largest and most established retail companies in Australia, offering a wide range of products, including clothing, cosmetics, homeware, electronics, and more. It operates stores in various locations across Australia and also has an online presence for customers to shop through their website.The role: Act as a Functional and Technical developer for Salesforce Service Cloud and Loyalty solutions when exploring or developing new initiatives Develop and review functional and technical designs developed as part of the project Successfully designing, constructing, integrating and deploying Salesforce Service Cloud and Loyalty developed capability Ensuring appropriate levels of testing have been performed for any new initiatives being deployed to production Act as an advocate/stakeholder for my client's Loyalty Application team, ensure the Support Manager is kept informed on any technical decisions and where required make those architectural decisions in the best interests of the loyalty program and business stakeholders Keep abreast of new technology and trends in the Salesforce Service Cloud and Loyalty services area and distribute this knowledge to other members of the team.   Qualifications: Relevant Salesforce Certifications: Salesforce Developer (Advanced), Administrator (Advanced), Service Cloud, Experienced in Salesforce object structure and customizations, relational database and data integration tools of at least 5 years Experience performing configuration changes to applications In-depth knowledge of Salesforce Service Cloud Data Cleansing, Data Loading and integration Certification as follows: Salesforce Certified Service Cloud / Salesforce Developer / Salesforce Administrator Working knowledge of HTML, Java, J2EE, EJB, JSP,…

Click here to view more detail / apply for Salesforce Service Cloud Developer