Total 59 Customer Service job vacancies in Latrobe

Travel the Journey with Us: Join our friendly and supportive team that embraces a collaborative approach to Resident care. We believe in working together as a team, sharing knowledge and experiences, and supporting each other along the way. Together, we can make a real difference in the lives of our Residents.
Are you a dynamic and professional Personal Care Worker seeking an opportunity to make a meaningful difference in a high-quality healthcare setting? Look no further! Join our team of dedicated professionals who are committed to providing exceptional care and continuous improvement.
Leadership Skills: We value the leadership skills of our Personal Care Workers. Whether you're a seasoned professional or aspiring to nurture your leadership abilities, we provide opportunities for growth and advancement. Take charge of your career and make a positive impact on your colleagues and the broader healthcare team.
Family-Owned and Operated: We are ... Click here to view more detail / apply for Personal Care Worker

The Key skills and experience you will bring to this role will be:

Good knowledge of Microsoft Word and Excel.
Skill and experience in accurate data entry.
Strong organisational skills with the ability to multi-task.
Proactive and positive attitude.
Previous real estate or shopping centre exposure would be preferable but is not essential.
Strong customer service and communications skills.

This is a rare opportunity for somebody with an administrative background or looking to start in this space, who is seeking to boost their skills and take their career in a new direction as you grow with the team. Your proactive, positive attitude and strong attention to detail will ensure your success within this collaborative and friendly team. No two days will be the same.
We offer you the ability to access a large and varied range of benefits whilst working within a flexible and supportive work environment.
We foster an environment ... Click here to view more detail / apply for Shopping Centre Administration Assistant

Job Description Position Details -Full time Permanent -Paying SHADS level 5 (pay point depending on experience) -Location: Morwell -Salary Packaging available What the role is: You will lead the Peer Support workers to work alongside a multi-disciplinary team inclusive of mental health clinicians, mental health registered nurses, medical officers, and consultant psychiatrists. Peer Support Leads and Workers will support a high engagement model of care, through actively greeting and supporting consumers throughout their time at the Mental Health & Wellbeing Local Service. Peer Support Workers are an important element of the team approach and bring the wisdom of experience to many aspects of service delivery including intake interviews, service promotion, partnership work and case reviews. Personal lived/living experience of recovery as a family, friend or carer. Your recovery experience may be related to mental health, suicidal crisis, drugs and alcohol use or trauma. Willingness to identify or be identified by others as a professional with…

Click here to view more detail / apply for Peer Support Lead

04th April, 2024 A leading aged care provider, BlueCross offers a wide range of flexible and responsive aged and community care services across metropolitan and regional Victoria. At BlueCross, we promote dignity, respect, choice, integrity, independence and engagement for all consumers and staff.If you pride yourself on your outstanding administration and communication abilities, enjoy a fast-paced environment and have a great attitude then we want to hear from you!      Are you ready to join our team?This role is required to support the residence across a range of customer service and administration areas.Support areas include the provision of a welcoming and responsive manner to residents, their families, residence staff, corporate staff and external providers.The tasks performed in this role will be recognised as best practice, accurate, and support the meeting of the aged care accreditation standards but also deliver a statement from residents, that “this is the place to live” andfrom staff that, “this is…

Click here to view more detail / apply for Administration Support Coordinator

Our Vision is a better tomorrow where all people can belong. As the largest employer in fitness and recreation we have more than 5,000 staff at over 140 centres across Victoria. With us, you will work with fun colleagues who have a shared passion for making a difference in the lives of individuals and transforming communities for the better.About the CentreBass Coast Aquatic and Leisure Centre is owned by Bass Coast and managed by YMCA Victoria. As a YMCA community centre, we understand the needs of our members and visitors. We work with a number of community, sports and government bodies to offer opportunities for all our participants. YMCA is the leader in community and recreation facility management. We aim to provide the best in community care and services.About the role As a Customer Service Officer at the Bass Coast Aquatic and Leisure Centre, you will be greeting members, responding to enquiries via email, phone or in-person, as…

Click here to view more detail / apply for Customer Service Officer

Disability Support Worker

variety of hours, shifts, days
Must be flexible across a 7-day roster and reliable
At Bright Access, we aim to enhance the quality of life for people with disabilities through person-centered and flexible services.

We are currently seeking applications from enthusiastic and motivated Disability Support Workers to provide the highest level of support to individuals in our Specialist Disability Accommodation (SDA) service in Warragul, Victoria.
About the Role:

As a Disability Support Worker working in accommodation settings, you will be required to work a variety of shift types including morning, day, afternoon, evening, sleepover.

On a day-to-day basis, you will be:

- Encouraging participants to participate in a range of day-to-day activities based on their hobbies, interests and goals set within their NDIS support plans.
- Providing opportunities for choice and control and participation in matters relating to the home, as well as facilitating access to community services and facilities
- Provide appropriate levels of support to maintain and improve the participants level of independent functioning
- Respond to the participant’s needs and collaborate positively with their families, support people and others in their lives
- Keep accurate and complete records of activities via progress notes
- Carrying out and promoting positive routines /duties/activities in a cooperative respectful and flexible manner, which are meaningful and purposeful to the participant
- Following Positive Behaviour Support Plans for individuals
- Working as part of a team and be committed to participate in team meetings
Duties may include all aspects of assistance with daily living, including:
- Supporting individual participant with personal care
- Assist with domestic tasks such as cooking, household cleaning and laundry
- Support to appointments and grocery shopping
- Supporting participants with provision of medication
- Provide community access support to participant’s in a variety of areas

Mandatory Requirements include:
NDIS Worker Screening Check
Current First Aid Certificate
Current CPR (annual)
National Police Children Check (less than 6 months old)
Current Working with Children’s Check (WWCC)
Current Australian Driver’s License
Own vehicle with insurance
Manual handling
Administration of Medication

Preferred:
Industry experience will be highly regarded.
Certificate IV in Disability or equivalent
Experience working with challenging behaviours

Join our team as a Residential Customer Service Team Manager! Are you ready to propel your career forward? We're in search of an individual with leadership experience to step into this role.This role is a 6-month secondment position, based on-site with our Morwell team.If you believe you're the right fit for this position, submit your application today!At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer, supporting and celebrating difference is just one way that we demonstrate our value of ‘Be good to people’ everyday. Join us as we continue to grow and make a mark as the 5th largest telco in Australia!Why work for Aussie? Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we’re growing fast and not slowing down!Our fantastic culture lives and breathes our values: Don't be ordinary, be awesomeThink BIGNo bullsh*tBe good to peopleHave funWe are proud to be a B Corp Certified company, which means we’re good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.We care about our community through our Pledge 1% commitment, sponsorship programs and our paid staff community service leave offering.  But don’t just take our word…

Click here to view more detail / apply for Residential Customer Service Team Manager

Job title: Clinical Coder

Responsibilities:

1. Accurately code clinical information using the clinic's custom-developed software system, essential for managing business transactions.
2. Abstract and analyses patient medical records within a clinical setting to ensure data integrity and readiness for the new system.’
3. Enter and manage clinical data in both manual and electronic records, aligning with the requirements of the upcoming web application.
4. Uphold stringent record-keeping practices in accordance with legal, regulatory, and internal standards, particularly during the migration to the new system.
5. Navigate and aid in the refinement of the clinic's proprietary coding system, set to be integral to the new web application.
6. Ensure the confidentiality and security of patient information, complying with privacy laws during the development and migration process.
7. Support patient care administration by accurately documenting medication and care details, key for the smooth data transition to the new platform.
8. Collaborate with healthcare professionals to verify the accuracy of documentation and coding, crucial for the transition to the web application.
9. Engage in ongoing education to keep up-to-date with the new system's features and the clinical coding field's changes.
10. Demonstrate flexibility to work varying hours and at different sites in response to the ongoing software development and system migration needs.
11. Participate actively in the clinic's web application development, offering clinical operation insights to improve system functionality.
12. Embrace additional responsibilities as necessary to facilitate the clinic's move to an advanced web-based information system.

Main tasks:

The primary task for a Clinical Coder / Health Administrator centers around the meticulous coding of clinical information via our specialized software system. Which is fundamental to our operational and business processes. A detailed understanding of our business workflow is paramount, as it ensures that the transition to our upcoming web application will be seamless and efficient.

The Clinical Coder is tasked with carefully abstracting and analyzing patient medical records to guarantee data integrity, a process that paves the way for a smooth system migration. The role also demands a steadfast commitment to patient confidentiality and the security of information, a responsibility that takes on added significance during the development and transition phases. This is complemented by the task of documenting patient care with precision, thus facilitating the data's integration into the new platform without disrupting patient services.

A flexible approach to work schedules, symbiotic work culture and spirit and flexible locations assignment duration is essential Accommodating the ongoing software development and system migration needs. In this transitional phase, the Clinical Coder's insights into clinical operations are invaluable, directly influencing the web application's development to align perfectly with our business processes. Ultimately, the willingness to embrace additional responsibilities and an in-depth grasp of the clinic's operations are key to propelling the clinic towards a successful adoption of a sophisticated, web-based information system.


Qualifications for the position

Relevant qualifications:

Technical Proficiency:
The candidate's background in computer-related studies equips them with robust skills in managing and adapting to advanced software systems. This technical aptitude is essential for the effective administration and handling of complex healthcare information systems, ensuring smooth operation and integration of data in a digital healthcare environment.

Healthcare Insight:
Practical experience in caregiving, providing a unique perspective on patient care and healthcare operations, beneficial for understanding the context and application of clinical data.


Relevant skills:

Software System Management:
Proficient in handling and adapting complex software systems, essential for managing healthcare information.

Data Analysis and Accuracy:
Skilled in analyzing and interpreting medical data with high accuracy, crucial for clinical coding and patient record management.

Healthcare Knowledge:
Understanding of healthcare operations and patient care, beneficial for contextualizing and applying clinical data effectively.

Communication Skills:
Effective in both written and verbal communication, enabling clear interaction with healthcare professionals and accurate documentation.

Problem-Solving Abilities:
Capable of identifying and solving issues related to data management and software applications within the healthcare setting.

Organizational Skills:
Strong organizational capabilities for managing large volumes of data and prioritizing tasks in a dynamic healthcare environment.

Confidentiality and Ethics:
Committed to maintaining patient confidentiality and adhere to ethical standards, especially important in handling sensitive health information.

Adaptability:
Flexible and adaptable, especially in transitioning to new technologies and software platforms, ensuring minimal disruption in healthcare services.

Team Collaboration:
Ability to work effectively in a team, ability to adjust to work culture towards success, collaborating with healthcare professionals to ensure accurate and efficient data management.

Relevant experience

Healthcare Information System Proficiency:
Demonstrated ability in managing and utilizing our healthcare information system, including electronic health records and patient data management, with a high degree of accuracy and efficiency.

In-depth Knowledge of Clinic Operations:
A thorough understanding of our clinic's operational procedures and patient care processes, gained through hands-on experience in our unique healthcare environment.

Adaptability to System Changes:
A track record of successfully adapting to changes and updates within our healthcare information systems, highlighting flexibility and technical adaptability.

Collaborative Work with Healthcare Teams:
Established history of effective collaboration with healthcare professionals in our clinic, contributing significantly to the accuracy and efficiency of patient care documentation and data management.

Clinical Coding Expertise:
The candidate's proven experience in clinical coding, especially in a setting akin to our clinic, provides a significant advantage. This experience has fostered an deep understanding of coding systems, procedures, and healthcare software similar to those used in our clinic, making applicant exceptionally well-prepared to meet the specific challenges and requirements of our healthcare environment.

Compliance and Confidentiality Standards:
Consistently adheres to our clinic's privacy policies and regulatory requirements, ensuring the confidentiality and security of patient information.

Ongoing Professional Development:
Engagement in continuous professional development within our clinic, staying current with the latest trends and practices in clinical coding and healthcare information management.

Remuneration
Ranging between 82,000.00 and 85,000.00

Application starts on the 12th of February and closing on the 23rd of February.

• Guaranteed hours and shifts in Latrobe 7307 - Perm Part Time 

• Extensive paid training. Paid km’s. Phone allowance and other discounts 

 

When was the last time you made a difference in someone's life?

 

For our Aged Care Workers, it’s with every customer, and on every shift. It takes a special person to be a Care Worker and help the older members of our community. We are looking for just that person to join our KinCare team in Latrobe 7307.  

 

Your day will include;

• Domestic Assistance: Cleaning the home of older people so they have a safe and beautiful place to live

• Helping our customers with meal preparation and shopping 

• Providing social support and access to lifestyle activities

• Personal care inc getting them up, showered and dressed for the day, medication management, assisting with mobility and therapy goals

• Providing respite and emotional support

• Social support and transport to appointments

• Providing complex care for customers with high care needs, such as dementia 

 

Why KinCare?

• We’re committed to improving the quality of life and wellbeing for our customers through tailored in-home care services. 

• Guarantee hours close to home as a permanent part time employee.

• Your well-being is our priority. You can’t care for others if you don’t look after yourself.

• Extensive paid training and culture of continuous learning to ensure you know what’s expected and have the opportunity to learn.

• Accelerated learning programs to gain your professional qualifications (Cert 3).

• Paid CPR and First Aid courses.

• Paid km’s, phone allowance and discounts on your car maintenance.

• Free uniform and a shoe allowance.

• Support at every step of your employment journey with KinCare.

 

What do we look for in a Care Worker? 

• You care about assisting our aged community so they can live independently at home for longer. 

• You have a current P1 class or above Australian Drivers License and a registered vehicle – travel is part of the role.

• You don’t sweat the small stuff; sometimes your customer will be having a bad day or traffic delays you. You know not to take this personally and to shake it off before your next customer.

• You're available to work at least 3 days - Monday - Friday. No night or weekend work here.

• You're comfortable working independently and finding solutions to everyday problems, knowing when to ask your Manager for help. 

If you’re looking for an organisation that cares about you, apply today. 

 

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

 

When you apply we will send you a link to a short online assessment from Vervoe so you can see what a day in the life of our Home Care Worker will be like. Before joining our team, we require a National Police Check, functional assessment and evidence of covid vaccination.