Total 5 Customer Service job vacancies in Crows Nest

Are you ready to kickstart your career with a leading Professional Skincare Brand?

Global number one Professional Skin Care Company
Career progression opportunities within a multinational organisation
Incredible work culture that supports openness and connectivity
Competitive salary package including performance bonus

Life at Dermalogica
At Dermalogica we value innovation,?commitment,?and excellence. Our tribe embody our core values, are passionate about innovation, and are passionate about?educating and?delivering outstanding services to our customers. We believe in our people and what they are capable of and we offer a suite of rewards including:

Competitive salary package with annual performance-based salary review and bonus
Flexible working arrangements
Countless opportunities for education and development including mentoring, access to Unilever?s learning Hub, access to Dermalogica?s Post-Graduate Education, and LinkedIn Learning
Monthly Product Allocation
Income protection insurance
Mental Health & Wellbeing Program

... Click here to view more detail / apply for Customer Experience Agent

Group Homes Australia offers care to people with dementia and high care needs in a beautiful home environment. We have homes across Sydney's North Shore and Eastern Suburbs, each one with a dedicated team of care staff catering to a small group of 6 - 10 residents.
Our staff are called Homemakers and are experienced carers who are able to cook, clean and deliver care. There are no rigid routines - we deliver person-centered care.
We are currently seeking full time Homemakers for our Sydney Homes
If you are an experienced and confident carer who genuinely loves working with the elderly and looking for a role that will give you meaning and purpose then we want to hear from you.
You will need an outgoing personality and be someone who enjoys working as part of a committed team who delivers a high standard of care. As this is a multi-functional role, you will also be comfortable with cooking, general housework and, most importantly, engaging with our residents in life activities.
If you are available to work full time hours (flexible shifts), 5 days per week in our North Shore homes then we would love to hear from you. Cert III or IV in Aged-Care preferred but not essential.

Are you passionate about early childhood education? Do you have a love for mentoring and leading like-minded and equally dedicated educators?

Curious Minds ELC is searching for a star ECT room leader to join our team. We are a privately owned, boutique early learning service.

We provide:

- Flexible roster to ensure a healthy work/life balance

- Above award pay

- Hands-on, supportive and involved management team

- Non-contact time for all team members each week

- A focus on personal and professional growth

- Growing Early Childhood Company with aspirations to be industry leaders

- Above ratio staffing arrangements

- A fantastic small, diverse and supportive team environment

- Opportunity for career progression within the company

We are seeking an educator who has:

- A genuine love for early childhood education and mentoring staff

- Aspirations to excel in their career

- A positive attitude with fantastic problem solving and critical thinking skills

- Knowledge of the National Quality Standards and National Regulations very desirable

Qualifications & Experience

Attained Childhood Teaching degree or ACECQA approved equivalent qualification

Must have proven 3+ years of experience

Must have excellent communication, both verbal and written

Excellent relationship-building skills

Experience with contributing to the development of a Quality Improvement Plan

Solid understanding of NQF, EYLF, Child Protection legislation & implications

Solid computer literacy skills

First aid Certificate

Current WWCC

Tasks & Responsibilities

Lead and motivate the team to develop and implement a high quality curriculum that incorporates EYLF, NQF, and School readiness program.

Major role in curriculum development, parent and community liaison as well as staff professional development and training

Implementation and communication of the Centre's policies and procedures

Maintain an effective relationship which supports children and their families

Salary: $37-$40 per hour

Registered Nurse

Reports to (position): Dialysis Clinic Manager 

Primary purpose of the role: 

Responsible to deliver patient centered care within the hemodialysis setting in accordance with organisational core values / standards of practice and codes and guidelines as set out by APHRA. To provide support to the Management Team by participating in the clinical, management, education and quality activities of staff and patients within the clinic. 

Key Responsibilities:

• Participates in the design, planning, delivery and evaluation of patient care within the hemodialysis clinical setting.
• Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care.
• Responsible for own professional development and provides education to colleagues, patients and visitors.
• Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).
• Actively participates in the quality improvement process by reporting all incidents, hazards and opportunities for improvement.
• Completes clinical and mandatory competencies annually
• Performs defined management functions when required. 
• Maintains accurate patient information in medical records, including Therapy Data Management System (TDMS) and abides by confidentiality and Privacy Policy. Competencies (attitude, skills, typical qualifications & experience) 

Essential: 

• Registered as a general nurse with AHPRA (Australian Health Practitioner Regulation Agency).
• Current practicing certificate.
• Understanding of the Quality improvement process and risk management obligations
• Demonstrated clinical competence and expertise (or working towards) in nephrology nursing.
• Ability to continuously reflect on nursing practice and apply learning as appropriate.
• Effective communication and interpersonal skills including the ability to operate within multidisciplinary team.
• Demonstrated organisational, decision-making and problem solving skills, combined with the ability to be self-directed.
• Demonstrated ability to effectively perform staff and patient education.
•  Knowledge of nursing, nephrology and other professional issues which impact on nursing practice within the specialty. 

Desirable: 

• Nephrology nursing theory and practice.
• Computer literacy.
• Demonstrated commitment to quality improvement initiatives. 

Position Title:  Patient Service Assistant

Reports to (position):  Dialysis Clinic Manager

Primary purpose of the role:

• To provide support to the nursing staff in the dialysis clinic by performing non-clinical duties relating to direct and indirect patient care.
• Functions as a team member, promoting the values, missions and goals of the clinic and company, constantly working towards their achievement.

Key Responsibilities:

• Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care.
• Ensures cleanliness and neatness of patient’s environment and stock room
• Ensures cleaning of the Isolation rooms is done when required.
• Cleans exterior of dialysis machines, patient chairs and over-bed tables as per policy and procedures
• Assists with basic food preparation and delivery of nutritional requirements to patients as well as assists with meal ordering
• Serves, distributes and collects patient / visitors meals and refreshments
• Arranges patient transport from Dialysis treatment
• Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic
• Monitors consumable stores and orders stock as required
• Confirms delivery of stock, checks inventory and documentation
• Performs stocktake when requested
• Maintains Clinic Manager database
• Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste
• Orders and pack away linen
• Assist in the collection of blood samples by pathology lab, help spin blood before collection
• Participates in Quality Improvements  activities as required by the Dialysis Clinic Manager
• Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).
• Engages in interne.al and external in-service activities to enhance / maintain skills and knowledge

Competencies (attitude, skills, typical qualifications & experience)

    

Essential:           

• Knowledge of Infection Control / Hygiene principles and implementation of this knowledge into daily practice
• Demonstrated organizational and problem solving  skills combined with the ability to work in a self-directed manner
• Effective communication and interpersonal skills including the ability to operate within a multidisciplinary team
• Knowledge of Work Health and Safety as it relates to the role within the facility
• Understanding of the Quality improvement process and risk management obligations
• Demonstrated skills in food preparation and presentation
• Basic office skills, including filing and answering telephone enquiries
• Previous experience in patient assistant role
• Basic computer literacy.

 Desirable:         

• Completion of a Patient Service Assistant Certificate or equivalent qualification
• Demonstrated commitment to quality improvement initiatives.
• Effective communication skills, both written and verbal
• Team player