Total 2,418 Customer Service job vacancies in Brisbane CBD

Join Our Team as Head of Service Integration!

Are you a strategic leader passionate about optimizing user experiences through seamless service integration? We're looking for a dynamic Head of Service Integration to oversee and elevate our User Experience teams, including End User Compute, Field Services, and Service Desk activities.

About the Role:

As the Head of Service Integration, you will spearhead the governance of our Service Desk, End User Computing, and Field Services functions. Your primary goal will be to ensure the seamless integration of services across our partner ecosystem, driving efficiency and excellence in user experience delivery.

You will collaborate closely with service providers to identify and implement continuous improvement opportunities, ensuring that our IT Service Management function aligns with our business objectives.

Responsibilities:

Lead and govern the activities across Service Desk, End User Computing, and Field Services.
Drive strategic integration initiatives to ensure seamless services across our partner network.
Collaborate with service providers to identify and implement continuous improvement opportunities for Service Desk and End User Computing services.
Manage and optimize the IT Service Management function to provide stable, scalable user integration solutions.
Qualifications and Skills:

Tertiary level qualifications in Business, Commerce, Information Services, or an IT-related discipline are desirable.
Strong conceptual knowledge of Information Technology coupled with ITIL/ITAM certification.
Proficiency in using various data tools to transform and analyze data sets, coupled with excellent communication skills (written and verbal).
If you're ready to steer service integration toward excellence and make a substantial impact, join us in this pivotal role!
Salary range: $160,000 - $175,000 TFR

Apply now via this link or paste in your browser: https://wd3.myworkday.com/agreenspace/d/inst/15$392530/9925$5154.htmld

Recruitment 24/7 is seeking a Production Labourers to be on an on-call list for our client in Wacol.
This Position is working the hours of 4:00 am - 2:00 pm Monday to Friday.
On call over the Christmas period and into the new year.
Duties include:

General labouring duties as required
Working on the production line
Cleaning Duties

To be considered for this position you will:

Have your own transport to Wacol
Have you own PPE
Be reliable
Be fit and healthy
Reliable candidate


If you are interested in this position, please email your resume to [email protected] or call our office on (07) 3281 2489 and ask to speak with one of our friendly consultants. We look forward to receiving your application.
Please click here to apply.

Recruitment 24/7 has a vacancy for an 'NDIS Support Coordinator for a client based in Kenmore Hills.
This position is Full-Time, Monday to Thursday 8 am - 4 pm and 8 am - 3 pm Friday.
Our client is a disability service and support company.
Ideally, you will have some experience in the same industry.

Duties include:

Coordinating client's support and services
Tracking budgets
Drafting reports
Applying for reviews and funding
Liaising with clients
Plan managers, NDIA and NDIS


To be considered for these roles you must:

Have experience in the same industry
Must hold a Blue Card
NDIS Worker Screening
Have great customer service skills
Own transport to Kenmore Hills
Willing to start straight away

if you are interested in the above positions, please upload your resume and apply. Alternatively, for more information please call our office on (07) 3281 2489 and ask to speak with one of our friendly consultants.
We look forward to hearing from you! Please click here to apply.

At Peter Mac we aim to continuously improve cancer care, research and education across all cancers and for all people affected by cancer: changing lives, breaking new ground. Everything we do is underpinned by our core values, Excellence, Compassion and Innovation. Welcoming people from a wide variety of different backgrounds and experiences is critical to fostering innovation, cultivating compassion, attracting and retaining top talent and providing the best possible cancer care for our patients.

YOUR ROLE IN OUR FUTURE

Ongoing, Full-Time Role (Part-Time considered) - Multiple roles available!

The Day of Surgery and Short Stay Admissions Unit provides care for surgical patients across all tumour streams presenting for day procedures or expected to discharge the day after surgery.

Registered nurses working in this area will be caring for patients throughout their perioperative journey: from ensuring a smooth admission on day of surgery to coordinating a safe and efficient discharge the same day or the next morning.

We are currently recruiting highly motivated registered nurses for a permanent part time or full-time positions, able to work a rotating roster including some weekends and night shifts. Within the department a variety of shifts are available including 8 or 10 hour shifts.

You will be supported by a practice development nurse during the week to enhance your clinical skills and complete competency assessments.

THE SUCCESSFUL APPLICANT WILL IDEALLY DEMONSTRATE
• Minimum of 12month experience in acute inpatient or ambulatory setting.
• Ability to effectively engage and work within the multidisciplinary team.
• Sound patient assessment skills with demonstrated critical thinking and initiatives.
• Commitment to professional development.
• Commitment to improvement and quality initiatives focussed on delivery of excellent patient care.

Applicants to this role should provide a covering letter outlining relative key skills and experience to assist us with our assessment.

THE DAY OF SURGERY AND SHORT STAY ADMISSIONS UNIT CAN OFFER YOU
• Comprehensive supportive orientation
• Opportunities to grow your career within oncology nursing with supported opportunities, education programs and post graduate studies
• Staff wellness programs
• Salary packaging
• Employee assistance program
• Purpose-built building with world class facilities and extraordinary outdoor spaces
• Central city location within the VCCC precinct
• Remuneration in line with the Nurses and Midwives (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2016-2020 (Classification Scale: YP3 (Year 2) $71,333.60 per annum – YP9 (Year 8) $91,660.40 per annum. Pro rata for part-time.

SURGERY AT PETER MAC
The Cancer Surgery Department at Peter Mac provides a comprehensive service for patients undergoing cancer surgery, from endoscopic surgical procedures through to specialised robotic surgery and very complex multi-speciality cases. The department is comprised of many areas working closely to deliver excellent patient care:
• 6 Operating Theatres
• 2 Procedure rooms including dedicated endoscopy
• Post Anaesthetic Care Unit
• Day of Surgery and Short Stay Admissions
Surgical specialties include colorectal, upper gastrointestinal, hepatobiliary, breast, genitourinary, melanoma and sarcoma, plastics and head and neck.

Specialised surgical techniques are available to patients including robotic surgery, high dose radiation (brachytherapy) and intraoperative chemotherapy.

We support patients from across Victoria, Australia, and New Zealand.

For further information about this opportunity, please review the position description or contact us using the information below for a confidential discussion.

Hiring Manager: Alexandra Williams
Contact Number: (03) 8559 5790
Email: [email protected]

Applications Close: 11:59pm Thursday 18th January 2024.

For further information about this opportunity, or to Apply, please visit the Peter Mac Careers page https://careers.petermac.org/job/MELBOURNE-Registered-Nurse-Grade-2-Short-Stay-VIC-3000/946993410/ where you can review the position profile. Alternatively, please contact us for a confidential discussion.

Peter Mac requires its staff to be fully vaccinated against COVID-19. Please contact us if you would like to discuss this requirement.

WHY WORK FOR PETER MAC
• Peter Mac offer a range of benefits which support our people both personally and professionally.
• Our staff benefits include award winning facilities, professional development and events, a health and wellbeing program, flexible work practices and policies and financial benefits such as salary packaging.
• We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with a disability.

Recruitment 24/7 has a vacancy for a Junior Receptionist/ Office administrator in our office based in Newtown in Ipswich. (Please note that junior wages apply) This position is an ongoing role working the hours of 8:24 am - 4:30 pm Monday to Friday with the view that after a successful qualifying period you may be offered a permanent position. No prior experience is required as we are prepared to put the training into our new employee. This position would suit a recent school leaver. It is essential that the successful applicant uphold a bright and bubbly disposition and a positive outlook to learning new skills. To be considered for this position you must:

Have a strong work ethic and time management skills.
Be computer literate (with the attitude to learn the operation of our recruitment software)
Be well presented. Possess a confident and pleasant phone manner.
Have a pro-active and professional approach to your work. Be motivated, keen, and enthusiastic! Duties include once trained to do so:
Answering calls and handling queries
Scanning of documentation
Filing
Data entry
Archiving
Updating websites and social media
Printing and collating paperwork This position presents an excellent opportunity to secure a position within a reputable Ipswich-based Recruitment Agency. A career awaits for the right person that could lead you to working your way up the ranks in years to come! If you re interested and would like to apply please email your resume to [email protected] Alternatively please call the office on (07) 3281 2489 and ask to speak with one of our friendly consultants. We look forward to receiving your application.
Please click here to apply.

Recruitment 24/7 has a vacancy for a Customer Service Administrator/Internal Salesperson for our client based in Acacia Ridge. This position is Full-Time permanent, working a standard 38-hour week. A generous salary package is on offer. Our client operates in the 'Earthmoving, Mining, and Steel Sales' industry, so a brief understanding or willingness to learn this industry is necessary. Duties are included but not limited to:

Develop new sales opportunities through outbound calls, emails, and by following up leads.
Communicating with customers to understand their specific needs and requirements, and identify further sales opportunities/
Enter quotations, sales orders, and workshop orders into a computer system. To be considered for this role you will have:
Excellent customer service and computer skills.
A great telephone manner and the ability to respond to phone calls and emails daily.
The ability to work independently, whilst being part of a team.
The ability to comprehend engineering drawings. If you are interested in the above position, please upload your resume and apply. Alternatively, please call the office on (07) 3281 2489 and ask to speak with one of our friendly consultants. We look forward to receiving your application.
Please click here to apply.

At Peter Mac we aim to continuously improve cancer care, research and education across all cancers and for all people affected by cancer: changing lives, breaking new ground. Everything we do is underpinned by our core values, Excellence, Compassion and Innovation. Welcoming people from a wide variety of different backgrounds and experiences is critical to fostering innovation, cultivating compassion, attracting and retaining top talent and providing the best possible cancer care for our patients.

YOUR ROLE IN OUR FUTURE

Full-Time and Part-Time Roles considered - Multiple Positions Available!

Registered Nurse - Surgery

At Peter Mac everything we do as nurses is underpinned by our core values – Excellence, Innovation and Compassion. We aim to provide world class cancer nursing care, informed by cutting edge research and state of the art education, to every patient and their family.
To achieve this, we need a diverse nursing workforce to deliver equitable, sensitive and culturally safe care. We welcome nurses from a range of clinical backgrounds bringing a breadth of knowledge to provide comprehensive care to our patients. Acute nursing skills and experience are all that’s required to start your cancer nursing career at Peter Mac.

OUR PATIENTS
Our surgical team cares for patients with a range of cancers including breast, skin and plastics, colorectal, upper gastrointestinal, urology, gynaecology, sarcoma, and head and neck. We care for patients post-operatively following a range of major and minor surgeries with both curative and palliative intent. Patient acuity and complexity is often high and we adjust our nurse to patient ratio as required to ensure high quality, safe patient care.

OUR TEAM
Our multidisciplinary surgical team has an exceptional culture of clinical learning and support, helping every team member to advance their career. We work closely with our Enhanced Recovery After Surgery (ERAS) team to ensure our patients receive evidence based post-operative nursing care. As a nurse within the team, you will have access to a dedicated practice development nurse and a team of clinical nurse specialists to support your development.

OUR FACILITIES
The surgical ward is a 32-bed unit located on level 6 at Peter Mac. Our patients enjoy single and double rooms with a patient entertainment system, online meal ordering and access to our communal spaces within and external to the ward. Peter Mac sits within the Parkville precinct and is easily accessible by public transport, bicycle or car with staff parking available onsite. Peter Mac also boasts great coffee and food at our multiple cafés.

THE OPPORTUNITY
We offer every nurse who joins us an eight-day tailored orientation program including:
• Hospital and nursing orientation
• Clinical skills workshop
• Electronic Medical Record (EMR) training
• Your Thoughts Matter – SKINDEEP and RESPECTS training
• Smart Moves – clinical manual handling training
• Supernumerary clinical shifts with our specialist surgical nurses
• Individualised clinical education and support tailored to your acute nursing experience

You will also have free enrolment into three full day short courses within your first 12 months of employment. At Peter Mac, we have the leading clinical cancer nursing education and research team in Australia. The Academic Nursing Unit currently offers 17 short courses ranging from introduction to cancer through to specific surgical, tracheostomy and epidural courses and offers opportunity to be involved in and develop clinical research skills.

The Academic Nursing Unit team also provide support and guidance to pursue postgraduate qualification in cancer nursing through the Department of Nursing at the University of Melbourne.
In addition to clinical learning opportunities, you will also have access to our Compassion and Resilience Education (CARE) program, a full day course which focuses on wellbeing and selfcare for nurses.

YOU
If you are highly motivated with acute nursing experience, enjoy critical thinking, and have an interest in surgical nursing then we want to hear from you!

Remuneration under the Nurses and Midwives (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2020-2024 will be from YP2 - RN Grade 2 Year 1 ($67,527.20) to YP9 - RN Grade 2 Year 8 ($95,378.40). Applicants to this role should provide a covering letter outlining relative key skills and experience to assist us with our assessment.

For a confidential discussion about the role, please contact:
Nurse Unit Manager: Emily Pett
Phone number: 03 8559 5610

Applications close: 11:59pm Thursday 18th January 2024.

For further information about this opportunity, or to Apply, please visit the Peter Mac Careers page
https://careers.petermac.org/job/MELBOURNE-Registered-Nurse-Surgical-VIC-3000/936103310/ where you can review the position profile. Alternatively, please contact us for a confidential discussion.

Peter Mac requires its staff to be fully vaccinated against COVID-19. Please contact us if you would like to discuss this requirement.

WHY WORK FOR PETER MAC
• Peter Mac offer a range of benefits which support our people both personally and professionally.
• Our staff benefits include award winning facilities, professional development and events, a health and wellbeing program, flexible work practices and policies and financial benefits such as salary packaging.
• We encourage applications from Aboriginal and Torres Strait Islander people, all members of the LGBTQI community and people with a disability.

Would you describe yourself as being willing to learn, a team player, friendly and approachable?

Do you believe you have the confidence to ask questions and drive process improvement?                    

Do you love working with numbers and systematic approach to carrying out work?

Most of all do you love a challenge?

If yes, then this could be the role you’ve been looking for!

We are currently searching for an Operations Support Assistant to support the operations function across a growing team in the Natural Resource sector. 

As this is a unique role we encourage and appreciate that past experiences, back grounds and future goals will contribute to making someone the most suitable candidate. Most of all we are looking for a person that has a positive, “can do” approach to their work and learning as we commit to guide you on your journey in becoming an operations superstar!

This is a diverse role and no two days will be the same, the main responsibilities include:

• Monthly invoicing
• Project set up in D365 and project administration
• Arrange travel bookings, medicals and responsible for arranging the teams inductions in clients systems
• Calendar and event management
• Formatting of proposals, reports and CV conversions as per our corporate identity standards
• Supporting and the preparing the team for audits
• Handle the teams IT procurement requests and work with IT team to arrange set up
• Assisting the team with general queries

The Client

Yash Painting Services is a reputable commercial and residential painting services company located in Melbourne in Victoria.

They now seek an experienced Painting Trades Worker to join their team to service Melbourne and surrounding suburbs.



The Role

This is a full time salary with an annual salary set at $72,000 plus superannuation.



Responsibilities

Apply coats of paint, varnish, stain, enamel, or lacquer to decorate as well as protect interior or exterior surfaces,

Read blueprints/instructions and examining surfaces to determine the kind and amount of work necessary.

Read work order or receive instructions from supervisor/homeowner regarding painting

Smooth surfaces, using sandpaper, brushes, or steel wool and additionally remove old paint from surfaces, using paint remover, scraper, wire brush, or blowtorch to prepare surfaces for painting

Make on-site preparations such as building scaffolding, covering fixtures etc

Fill nail holes, cracks and joints with appropriate material caulk, putty, plaster

Select premixed paints, or mixes required portions of pigment, oil for required colour

Paint surfaces according to instructions with various tools like brushes, spray gun and paint rollers

Thinning drying substances to prepare paint that matches specified colours

Remove fixtures, like pictures, electric switch covers, from walls prior to painting, using screwdriver

Spread drop cloths over floors as well as room furnishings, and also cover surfaces, like baseboards, door frames and windows to protect surfaces during painting

Create special effects like wood grain, marble, brick, or tile effects by applying paint with cloth, brush, sponge, or fingers to

Put up scaffolding or setting up ladders to perform tasks above ground level

Wash surfaces prior to painting with mildew remover, using brush

Apply wallpaper fabrics

Estimating costs involved and negotiating prices





Requirements

AQF Certificate IV or AQF Certificate III relevant qualifications

Relevant experience and skillset to perform aforementioned duties

At least 2 years’ experience in a commercial painting role in the painting and decorating industry

Must have construction induction card

Good understanding of colour theory and various finish types

Physical dexterity to climb ladders, carry heavy equipment and to stand for long periods of time

Additional tickets, EWP and relevant licenses will be looked upon favourably

Have at least one contactable work referee

About Brisbane Youth Education and Training Centre (BYETC):BYETC is a Department of Education school operating within the Brisbane Youth Detention Centre at Wacol. This multi-campus school caters to male and female students from across the state who are either on remand or have been sentenced for criminal offences. The school plays an important role in the community by providing young people in detention with the opportunity to gain knowledge, skills, and values that can enhance their capacity to pursue positive choices in the future.Our Campuses: Brisbane Youth Education and Training Centre West Moreton Education and Training Centre (WMETC) Vocational Training Queensland (VTQ) Caboolture Watchhouse Education Support Hub (CWESH) BYETC students have diverse learning needs, and a significant majority have had disrupted or negative schooling experiences. We seek to address this by supporting students to close individual learning gaps and attain vocational skills leading to qualifications.The position will be based at our parent campus in Wacol, the Brisbane Youth Education and Training Centre. About the Role: As the Data Management and Analysis Consultant, you will have responsibility for (but not limited to) the following: Lead the data analysis from databases and systems within the school to ensure efficient and effective data management. Administer, maintain and enhance data-related systems and databases to ensure quality, integrity, accuracy of collated data. Provide advice and assistance to senior managers to ensure data security and accessibility. Liaise with various school leaders to resolve issues pertaining to data including identifying anomalies and developing solutions. Prepare statistical reports and visualisations showcasing student and faculty performance. Conduct data integrity audits between OneSchool, the school's student data system and other local databases and formulate tools to ensure reports generated are reliable and consistent across systems. Desirable criteria: Bachelor's degree in Information Technology, Data Sciences or a related field. Proven experience in data management, data analysis, and performance reporting. Advanced proficiency in data collection and analysis technologies with experience in one or more of the following: PHP, Java, SQL, or Python. Strong collaborative and communication skills. Ability to work effectively with stakeholders at various organisational levels. Please refer to the attached role description for any mandatory requirements for this position.  How to Apply: Please attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant previous work history); and A 1-pg written statement about how your achievements and capabilities meet the requirements of the role. Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.  Applications from recruitment agencies will not be accepted.  When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.…

Click here to view more detail / apply for Data Management and Analysis Consultant - Brisbane Youth Education and Training Centre, Education

Recruitment 24/7 is seeking a Production Labourers to be on an on-call list for our client in Wacol.
This Position is working the hours of 4:00 am - 2:00 pm Monday to Friday.
On call over the Christmas period and into the new year.
Duties include:

General labouring duties as required
Working on the production line
Cleaning Duties

To be considered for this position you will:

Have your own transport to Wacol
Have you own PPE
Be reliable
Be fit and healthy
Reliable candidate


If you are interested in this position, please email your resume to [email protected] or call our office on (07) 3281 2489 and ask to speak with one of our friendly consultants. We look forward to receiving your application.
Please click here to apply.

Recruitment 24/7 has a vacancy for an 'NDIS Support Coordinator for a client based in Kenmore Hills.
This position is Full-Time, Monday to Thursday 8 am - 4 pm and 8 am - 3 pm Friday.
Our client is a disability service and support company.
Ideally, you will have some experience in the same industry.

Duties include:

Coordinating client's support and services
Tracking budgets
Drafting reports
Applying for reviews and funding
Liaising with clients
Plan managers, NDIA and NDIS


To be considered for these roles you must:

Have experience in the same industry
Must hold a Blue Card
NDIS Worker Screening
Have great customer service skills
Own transport to Kenmore Hills
Willing to start straight away

if you are interested in the above positions, please upload your resume and apply. Alternatively, for more information please call our office on (07) 3281 2489 and ask to speak with one of our friendly consultants.
We look forward to hearing from you! Please click here to apply.

Recruitment 24/7 has a vacancy for a Junior Receptionist/ Office administrator in our office based in Newtown in Ipswich. (Please note that junior wages apply) This position is an ongoing role working the hours of 8:24 am - 4:30 pm Monday to Friday with the view that after a successful qualifying period you may be offered a permanent position. No prior experience is required as we are prepared to put the training into our new employee. This position would suit a recent school leaver. It is essential that the successful applicant uphold a bright and bubbly disposition and a positive outlook to learning new skills. To be considered for this position you must:

Have a strong work ethic and time management skills.
Be computer literate (with the attitude to learn the operation of our recruitment software)
Be well presented. Possess a confident and pleasant phone manner.
Have a pro-active and professional approach to your work. Be motivated, keen, and enthusiastic! Duties include once trained to do so:
Answering calls and handling queries
Scanning of documentation
Filing
Data entry
Archiving
Updating websites and social media
Printing and collating paperwork This position presents an excellent opportunity to secure a position within a reputable Ipswich-based Recruitment Agency. A career awaits for the right person that could lead you to working your way up the ranks in years to come! If you re interested and would like to apply please email your resume to [email protected] Alternatively please call the office on (07) 3281 2489 and ask to speak with one of our friendly consultants. We look forward to receiving your application.
Please click here to apply.

Recruitment 24/7 has a vacancy for a Customer Service Administrator/Internal Salesperson for our client based in Acacia Ridge. This position is Full-Time permanent, working a standard 38-hour week. A generous salary package is on offer. Our client operates in the 'Earthmoving, Mining, and Steel Sales' industry, so a brief understanding or willingness to learn this industry is necessary. Duties are included but not limited to:

Develop new sales opportunities through outbound calls, emails, and by following up leads.
Communicating with customers to understand their specific needs and requirements, and identify further sales opportunities/
Enter quotations, sales orders, and workshop orders into a computer system. To be considered for this role you will have:
Excellent customer service and computer skills.
A great telephone manner and the ability to respond to phone calls and emails daily.
The ability to work independently, whilst being part of a team.
The ability to comprehend engineering drawings. If you are interested in the above position, please upload your resume and apply. Alternatively, please call the office on (07) 3281 2489 and ask to speak with one of our friendly consultants. We look forward to receiving your application.
Please click here to apply.

THE COMPANY:
Established in 1934, we are Australia’s leading supplier of precision positioning products with over 280 staff and 7 locations Australia-wide. Offering a vast array of GPS, Construction, Machine Control and Survey products, no other supplier can match the level of knowledge, experience, and support of our company. Strong growth means that the company is now looking to further strengthen the team by adding another Service Engineer to work with our team in Melbourne.
THE ROLE:
As a Service Engineer, you will report directly to the VIC Service Manager and be responsible for the following duties:

• Service and maintenance of Leica TPS, GPS & GNSS products and accessories:
• Service and maintenance of Leica Construction Lasers and measurements products: Digital Construction (iCON), Automatic & Laser Levels.
• Direct communication with customers regarding service, maintenance issues and technical inquiries.
• Self-training & learning of new equipment and procedures, including analysis of manufacturer's technical information.
• Provide mentoring, training and support to other service staff as required.
• Actively engage with management to promote growth and enhancement of service department procedures and revenue streams.

QUALIFICATION, EXPERIENCE & SKILLS:
• Bachelor’s degree in engineering or an alternative relevant field.
• Minimum of 3 years’ experience in the Engineering Industry including at least 1 year of technical experience in Leica TPS & GNSS-related products.
• Good communication skills (verbal and written).
• Troubleshooting and critical thinking skills.
• Desire to learn new technologies and skills., both via training and self-learning.
• Ability to work within a team or autonomously

About the Company Our client is an established trade services supplier to residential and industrial customers, and they have been providing exceptional customer service for many years. Due to expansion and their continuing success, a vacancy for a Service Coordinator is now available in their busy Installations & Service department. About the Role Your duties will be varied and may include: Administrative support for the installation and repairs of new jobs, repairs and projects Raising purchase orders Dealing with suppliers and parts ordering Arranging deliveries for installations Monitoring communication between technicians to anticipate needs (work chat, text, emails) About YouTo be successful in this role you will be an outgoing, positive and energetic individual with a “can do” attitude. You will have exceptional communication skills, patience and the ability to build relationships both internally and externally. Ideally you will have experience in a similar environment, with scheduling or dispatch experience.The Benefits Regular social events and activities On-site parking Handy southside location – close to Mt Gravatt Paid over time & monthly bonus - expected earnings $70 000 to $75 000 per annum plus super 17.5% annual leave loading Start from 6.30am/7.00am daily Secure and well-established organisation Please apply by upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Britt Molony on 61 0417737307, quoting reference JN -122023-35541. Want to know more about Davidson? Visit us at www.davidsonwp.com

Click here to view more detail / apply for Service Administrator

About the Company Our client is one of Queensland's fastest growing trade services companies, who pride themselves on delivering an exceptional customer experience. About the Role As part of a large and friendly team, your responsibilities will include: Receive inbound calls from customers, enquiring about trade services - installations, repairs and servicing. Troubleshoot faults and provide advice to rectify issues. Outbound calls to customers to follow up on enquiries. After-sales calls to confirm customer satisfaction. Identify opportunities to increase sales and value-add to customers. About You You must have an exceptional phone manner, a high level of literacy and the ability to identify sales opportunities. The Benefits Immediate start Handy south side location with parking Flexible start time - between 7.00am and 9.00am daily. WFH flexibility after training Base salary with paid overtime over 38 hours per week Uncapped commissions - average annual pay approx $60 000 to $70 000 per annum Please apply by upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Britt Molony on 61 0417737307, quoting reference JN -122023-35524. Want to know more about Davidson? Visit us at www.davidsonwp.com

Click here to view more detail / apply for Customer Service Representative

???? Exciting Opportunity in ICT Service & Support! ???? Position: ICT Service & Support Officer (6-month Secondment Backfill) Location: Tarong Power Station (Nanango, QLD) or Brisbane (Corporate Office) Join our client, a major player in the utilities sector, and contribute to the success of their ICT team. We are currently seeking a highly skilled and motivated ICT Service & Support Officer for a critical 6-month opportunity to ensure a seamless transition for our Service Desk Team and the business. Position Purpose: As an integral part of our client's ICT team, you will provide first and second-line support, ensuring a high degree of availability, quality, and responsiveness. Responsibilities include incident and service request resolution, knowledge base updates, and effective communication with stakeholders. You'll also play a key role in supporting project delivery and may be required to travel to various sites. Qualifications: Certificate IV/Diploma in IT (General/Networking/Support) ITIL Foundation Certificate (desirable) Industry certifications beneficial Experience and Knowledge: Minimum two years in Support/Desktop administration Excellent interpersonal and communication skills Advanced analytical and problem-solving abilities Project team experience with on-time and on-budget delivery In-depth knowledge of various technologies and processes Required Technical Expertise: Desktops & Laptops Mobile phones & Tablets Printers (multi-function & tag) Microsoft Systems Centre Configuration Manager Microsoft Office, Windows desktop operating systems Citrix published applications & receiver management Android OS, Apple iOS Desirable Technical Expertise: Microsoft Windows Server, Active Directory, DNS, DHCP & Group Policy Switching, routing, and wireless network deployments Security systems & swipe points (WinDSX) CCTV Systems (Milestone) Citrix XenApp & XenDesktop farms & remote access systems Telephony systems (Cisco IP phones & Call manager) Facilities management of Air-conditioning, UPS, and power management Responsibilities and Outcomes: Provide first and second-level IT support Application of best-practice ITIL processes Manage workload queue and escalate work tickets as needed Identify incident trends and escalate to Problem Coordinator Creation and maintenance of technical documentation and user guides Support 3rd parties using our systems, including remote access Supervise work on IT systems following relevant safety protocols Maintain asset register for IT desktop equipment & mobile phones Manage user accounts and apply file system permissions in Active Directory Participate in minor works or projects following our client's ICT Project Management Methodology Accurately account for project work versus business-as-usual work in the timesheeting system Produce quality documentation and reports as required Occasional travel to other sites may be required Participate in an after-hours on-call roster Any other tasks as assigned by the Information Resources and Service Desk Manager Don't miss this opportunity to be part of a dynamic team at the forefront of the utilities sector. Apply now to contribute to the success of our client! Please apply by upload your current resume in Microsoft Word format only (.doc or…

Click here to view more detail / apply for ICT Service & Support Officer

Porsche Centre Melbourne, one of Australia’s most exclusive dealerships, is currently recruiting Service Technicians to join our Workshop team, based in Collingwood. With a unique mix of retail, pre-delivery, classic restoration and motorsport operations, this is a workshop like no other.

As part of a dedicated team, you will be responsible for repairs and servicing of motor vehicle engines, helping to meet the expectations of the most discerning customers, while assisting the dealership exceed its customer satisfaction. Successful candidates will be provided with ongoing manufacturer factory training and genuine opportunity for growth and advancement. The ideal applicant will also have a strong and distinguished background in the luxury automotive industry.

Essential Applicant Criteria
• Fully qualified Automotive Technician
• Strength in electrical diagnosis and repairs
• Conscientious and motivated, with an eye for detail
• Excellent attention to detail and commitment to producing quality work
• Ability to work in a fast paced environment
• Previous Porsche experience highly regarded

Remuneration
The salary band for this role is approximately $65,000 to $75,000 gross per annum, plus 11% superannuation, tooling allowance as per the Award and commission structure.

If you're looking for a challenging and rewarding career, enjoy working within a team of professionals and pride yourself on the highest level of customer service, then please submit your resume.

Oaks Brisbane on Margaret Suites are looking for a Full-time Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. 

Responsibilities include:

• Welcome and check in guests
• Communicate professionally
• Make bookings
• Assist guests during their stay

IT & Telecomms Help Desk / Support Melbourne Permanent / Full Time Unique Melbourne based Biotechnology company with a global presence. Help support further enhancement of the IT infrastructure environment. Exciting role where you can grow/create your own footprint within the company. The Company:Attribute Group are proud to partner with a Melbourne based Biotechnology company that deliver a multitude of solutions across laboratory and vaccine landscape. They are a part of a global organisation which is looking to grow further both in Australia and Overseas. They are now looking to bring on board a IT Support Officer L1 and L2 to join the team and further advance the service engagement throughout the business. The Role: A IT Support Officer L1 and L2 is required to join this progressive company to help manage technical infrastructure and provide services in support to the various business groups in accordance with the values and strategic objectives. Administer and maintain the IT infrastructure components at level 1 and 2 with adherence to industry best practice and relevant regulatory guidelines. Administer Microsoft O365 services. Support and administer Windows Server, Virtualisation and Backup environments. Administer Active Directory and Azure AD. Help maintain policies, procedures and associated training plans. Experience Required Experience with Windows Operating Environment (Windows 7, 10, Server 2012, 2016) and Microsoft O365 Experience in Cloud Infrastructure, including Microsoft O365, Exchange Online & SharePoint.  Working technical knowledge of current systems software, protocols, and standards, Active Directory, SCCM. Working knowledge of Virtualisation either via VMware or equivalent plus expert experience in managing and maintaining Windows-based server environments, including hybrid VM and Azure infrastructure. Overall having strong knowledge of systems and networking software, hardware, and networking protocols. Please apply Immediately for review.

Click here to view more detail / apply for IT Support Officer Level 1 and 2

Refrigeration & Air Conditioning Service Technician - Brisbane Faircloth & Reynolds are seeking experienced Refrigeration & Air Conditioning Service Technicians to join our South East QLD Service Team. The successful candidates will assist us to service and maintain a wide range of commercial HVAC & Refrigeration plant within the Brisbane & Gold Coast region. About the Position: On offer is the opportunity to work for a large multisite company, on everything from industrial cold storage to large commercial HVAC systems.  With such a diverse team, and wide variety of work on offer, Faircloth & Reynolds is definitely the place to be for technicians wanting to expand their industry knowledge, enjoying what they do while maintaining work/life balance. About you: We are seeking a highly skilled and experienced Refrigeration & Air Conditioning Tradespersons who is reliable, self-motivated and a team player. Essential Criteria Demonstrated experience in the repair and maintenance of Refrigeration & HVAC plant and equipment Exceptional fault finding skills Excellent customer service and communication skills Organised with great time management skills Professional presentation and manner Willingness to work overtime Proof of eligibility to work in Australia in a permanent full-time role Essential Licences Certificate III Trade qualification in Air-Conditioning & Refrigeration Mechanical Services Licence QBCC Refrigerant Handling Licence Restricted Electrical Licence Manual Drivers Licence White Card Desirable Licences Working at Heights EWP Confined Spaces Remuneration: An attractive package is on offer including: Competitive base hourly rate Regular approved overtime payable at penalty rates Conditional sign on bonus New Vehicle RDOs Tablet, phone & uniforms About Us: Faircloth & Reynolds has been in operation for over 38 years and is one of the largest refrigeration, air conditioning and catering equipment specialists on the East Coast of Australia.   How To Apply: Upload your resume and a cover letter outlining your suitability for the position. Further information: Please contact HR on  or email  Additional Info Location: Brisbane Job Type: Jobs Job Application Form Our Clients Include TrustPilot © 2019 Faircloth & Reynolds - All Right Reserved - - -

Click here to view more detail / apply for Refrigeration & Air Conditioning Service Technician - Brisbane

About the role We have an exciting opportunity for a hybrid role as a Customer Service Officer/Operator at our ARC Traralgon Branch. In this varied role, you will be responsible for the customer service and internal sales function of the branch in addition to supporting on the operational floor preparing loads, loading trucks and undertaking warehouse duties. Responsibilities include: Customer enquiries and sales, over the phone, email and at the front counter Sales data entry, general invoicing, administration, purchasing and inventory control Coordinating logistics - transport and deliveries Storeperson duties: picking and packing, loading and unloading Operating bending and cutting machinery Operation of overhead crane to load and unload fleet and customer vehicles Championing safety procedures to the highest standard This role is rostered Monday to Friday 7.30 am – 4 pm.   About your experience We are looking for someone who is customer service focused, has high attention to detail and thrives working in a fast-paced friendly environment.  You will also have: Experience in a similar phone-based customer service role  Excellent verbal and written communication skills An individual who is solutions-focused and who seeks to take ownership and be accountable. Outgoing attitude with a customer-friendly focus Experienced Operator or someone eager to learn Experience in using a gantry crane. About our team The Australian Reinforcing Company (ARC) – a brand of InfraBuild - is a leading manufacturer and supplier of steel reinforcing products nationally. ARC steel is in the bones of the roads we drive on, the houses we live in, the buildings we work in, the schools our kids learn in and the iconic landmarks that symbolise Australia to the rest of the world. Next steps Across our different business units, we offer career opportunities for people who share our drive, passion and ambition. From apprentices and graduates to experienced professionals, we are committed to offering fulfilling careers and the chance to grow as our business grows. We would love you to be part of our journey. Apply today. We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

Click here to view more detail / apply for Customer Service Officer / Operator - Traralgon

Kenmore Hills Early Learning is looking for an Experienced Centre Cook.

The purpose of this role is to deliver a high-quality program by providing nourishing meals for children and maintaining a clean and hygienic environment.

Our Centre Cook will be responsible for the preparation of morning tea, lunch and afternoon tea for children aged from 3 months to 5 years of age.

The role would require you to work Monday to Friday.

What to expect:
• A fully equipped kitchen like no other.
• To be part of a team of like-minded individuals who share your passion for early childhood education.
• A world where the classroom extends beyond four walls. Immerse yourself in nature and inspire children to appreciate and protect the wonders of nature.
• A centre that invests in your growth and development, offering opportunities to enhance your skills, expand your knowledge, and unlock your full potential.
• An environment that places a strong emphasis on sustainability, empowering children to become eco-conscious leaders of tomorrow.

The ideal candidate will meet the following selection criteria:
• Documented ability to produce high quality and nutritious menus & meals, working to a budget and schedule.
• Knowledge of the developmental and nutritional needs of children and babies.
• Ability to plan and share the menu, taking into consideration children with allergies, the availability of fresh produce and the needs of the centre.
• Ability to maintain a high standard to cleanliness and organisation in the kitchen, including purchasing and maintaining necessary equipment.
• Ability to manage the ordering and maintenance of food supplies.
• Ability to promote the health and safety of children and team members through following appropriate policies and procedures in relation to kitchen use, first aid, child protection and WHS, this includes completing relevant records and attending regular training.
• Ability to both work collaboratively as part of the team and to follow directions from the management team.
• Knowledge of the EYLF and QKLG, NQF, and relevant laws and legislations or ability to learn
• Experience in upholding service policies and procedures.
• Commitment to regular professional development, both self-identified and as directed by the management team.
• Understanding of child development and willingness to include children in cooking activities, decision making and planning where appropriate.

Essential Criteria:
• Food Safety Certificate
• ACECQA approved First Aid, CPR, Anaphylaxis and Asthma Management qualifications
• Working with Children Check

How to apply:
Don't miss this opportunity to join our team of fearless educators who are ready to make a difference in the lives of our young adventurers - Submit your resume and a cover letter today!

Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specializing in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team.  Headquartered in Auckland, New Zealand, with team members in the United Kingdom, United States, and Australia, we are dedicated to helping thousands of lawyers worldwide run highly successful legal practices.

The Customer Support Analyst is responsible for ensuring our clients receive timely assistance and resolution to technical support issues. Utilizing different resources like the user guide, internal knowledge, and their own curiosity to solve problems, the Support Analyst will investigate and solve user-reported questions and problems related to the functioning of their Actionstep systems. As a tenacious and customer friendly expert, the Support Agent focuses on getting users results with a human touch.

Reporting to the ANZ Team Lead, the Customer Support Analyst will manage a daily workflow of managing new and open tickets, running screenshares with users to determine next steps on resolutions, and working across the Customer and Support teams to document and share product knowledge.

This is a great opportunity for someone with great get-up-and-go and fantastic customer skills to join a tech company!

Who You Are:

Compassionate: you get satisfaction out of helping other people, and recognize that sometimes the best way to help is by listening and validating different experiences.

Curious: you want to find the answers and will work all the angles to get it done. You go above and beyond with in-depth research and evaluation to solve complex problems.

Results-Focused: you like to check things off your list and have a bias for action, using your decision- making prowess to make decisions quickly and solve problems.

What You Will Do:

Respond and manage to completion inbound tickets from Actionstep users across a variety of topics in time-sensitive situations, providing first level support with thoughtful, concise messages that provide expert solutions to our users.

Schedule and complete troubleshooting screenshare video calls with users when necessary, using excellent business etiquette and customer management skills to achieve high customer satisfaction.

Maintain and increase product knowledge through training and active research across Actionstep resources.

Thoroughly document user contacts, issues, and resolutions via help desk software, and contribute to team knowledge by submitting proposed solutions in internal and external documentation.

How We Measure Success:

• Responsiveness to customer enquiries
• Attention to detail when investigating issues
• Efficiency when managing multiple priorities
• Collaboration with other team members (inside support and other business units)
• Any relevant OKRs that are in place for the team

We offer a fantastic and inspirational working environment!

• Flexible working.
• We are a team, we trust each other and we believe our best work happens when life & work is in good balance
• Wear what you like to work.
• Take your birthday off.
• Friday afternoon socials and frequent team building events, remote and in person
• Relaxed and friendly team.
• Fantastic training and development opportunities