Total 12,312 Others/Any level Customer Service job vacancies

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $73,359.00 - $77,000.00 ???????(gross)
FOM, Operations & Housekeeping Manager Annual Base Salary Range - $73,359.00 - $85,000

Are you ready to make a meaningful difference in the lives of our seniors? We are seeking empathetic and dedicated individuals to join our team as Aged Care Assistants. No prior experience is necessary - all you need is a compassionate heart and a willingness to learn.

About Us

At our facility, we believe in providing the highest quality of care and support for our elderly residents. We foster a warm, welcoming environment where every team member plays a crucial role in enhancing the lives of those we serve.

The Role:

As an Aged Care Assistant, you will be responsible for assisting residents with their daily activities, providing companionship, and ensuring their safety and well-being. Your duties may include helping with personal hygiene, meal assistance, engaging in recreational activities, and offering emotional support.

What We Offer:

* Comprehensive training: We provide thorough job training to equip you with the skills and knowledge needed to excel in your role.
* Supportive environment: You'll be part of a caring and supportive team that values your contributions and encourages professional growth.
* Fulfilling work: Few jobs are as rewarding as helping seniors live their best lives. You'll have the opportunity to make a real difference every day.

Requirements:

* Compassionate nature and genuine interest in working with the elderly
* Strong communication and interpersonal skills
* Ability to work collaboratively as part of a team
* High school diploma or equivalent (preferred but not required)

How to Apply:

If you're ready to embark on a fulfilling career where you can truly make a difference, we want to hear from you! To apply, please send your resume.

Are you someone who finds joy in helping others? Do you believe in the power of kindness and compassion? If your heart says yes, then we've got an amazing opportunity for you to kickstart your journey in making a real difference as a Residential Care Worker!

About Us:

We're all about creating a cozy and welcoming space where everyone feels like family. We're on a mission to provide top-notch care to folks who need a little extra support with their day-to-day activities. It's not just a job for us; it's a calling to spread warmth and love wherever we go.

Job Description:

As a Residential Care Worker, you'll be the sunshine in our residents' lives! Your main gig? Making sure they're feeling comfy, happy, and cared for. Whether it's lending a hand with chores, sharing stories over a cup of tea, or simply being there to listen, your presence will mean the world to them.

No Experience Necessary:

Guess what? You don't need any fancy experience to join our crew! What we're looking for are folks with big hearts and a genuine desire to make someone's day brighter. If you've got a smile to share and a willingness to learn, we'll hook you up with all the training and support you need to rock this role.

Benefits:

* We've got a sweet deal with competitive pay and perks.
* Learning never stops here! We'll hook you up with all the tools and training to help you grow.
* Our team? Yeah, they're pretty awesome. You'll be joining a bunch of folks who've got your back.
* Room to grow? You bet! We're all about helping you climb that career ladder.
* Most importantly, you'll get to be a part of something truly special – making someone's day, every single day.

Requirements:

* A heart that's bursting with kindness and compassion.
* Chatting with people? That's your jam! Good communication skills are a must.
* Team player alert! We love folks who play nice with others.
* Oh, and of course, you've got T be cool with background checks and stuff.

How to Apply:

Ready to spread some love and joy as a Residential Care Worker? Awesome! Send us your resume along with a little note telling us why this gig speaks to you. We can't wait to meet you and welcome you to our big, happy family!

Come join us in spreading smiles and making hearts happy. Apply today and let's make some magic together!

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $73,359.00 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $73,359.00 - $85,000.00 (gross) based on experience and qualifications

We are seeking an experienced permanent full-time receptionist to join our Ramsay Psychology Private Practice Clinic in Coolangatta, on the QLD Gold Coast.
JOIN US AND ACCESS:

Flexible work practices to best match your work/life balance
Professional Development Grow your career across our national network!
Employee assistance program

About the role
The Receptionist role will see you responsible for providing support and assistance to patients and their families by managing enquiries, scheduling bookings, and taking payment for appointments.
You will also be responsible for the diary management of our team of Psychologists whilst keeping a tidy and presentable office environment.
This role will may also require you to work across our Southport clinic and Ramsay Health Plus Practices when needed.
What Youll Bring
To succeed in this role, you will bring a professional administrative skillset and the ability
... Click here to view more detail / apply for Receptionist Ramsay Psychology Coolangatta 8 Nov 2024

At Komatsu Australia youll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together . We encourage people with diverse backgrounds to apply for this role.
The Opportunity:
Due to rapid growth within the region we have multiple opportunities for experienced Mechanic's to perform the role of Field Service Technician to join our team. This role will travel on-site to customers and provide minor service and repairs on Komatsu construction, utility and quarry mobile equipment, more specifically draining and replacing fluids for our products engines, transmissions, and hydraulics.
The position will be required to work Monday - Friday between 7:30am 4pm and regular overtime will be available which will be paid at double time. You will also receive a phone, laptop, and tool of trade vehicle. Komatsu uniforms will be provided as well. 
Willing to consider heavy road ... Click here to view more detail / apply for Field Service Technician ? Lube Truck (Mechanic)

About Aline Service
At Aline Service, we aspire to be the premier provider of pump services for the plumbing and fire industry in Australia. We are dedicated to delivering exceptional routine maintenance, prompt breakdown services, and reliable repair work. Our 24-hour emergency hotline ensures that our clients receive the support they need, whenever they need it. Our diverse team of skilled technicians is our greatest asset, capable of handling complex, multifaceted jobs with expertise and adaptability. We prioritise continuous training and development to ensure our team remains at the forefront of industry standards. Our commitment to quality, safety, and environmental sustainability drives every aspect of our operations, as we strive to exceed client expectations and build lasting partnerships.
About the Role
The service scheduler is primarily responsible for the end-to-end management of the scheduling of Aline Service maintenance, repair and breakdown work, ensuring efficiency and customer satisfaction. ... Click here to view more detail / apply for Service Scheduler

Job Description:
About the Opportunity: As one of our  Personal Care Assistants (Living Support Partners ) you will be part of an experienced, engaged and dedicated team that is committed to creating a welcoming, professional and caring environment for the residents of St Vincent?s Care Corinda.
Our commitment is to listen to each resident, understand who each person is - a unique individual who we respect and treat with kindness and compassion. Our care workers at SVC Corinda are called Living Support Partners and will be required to assist with medication upon completing a medication competency course on-site.
At St Vincent?s Care, our Heartprint model ensures compassionate, holistic, person-centred care that empowers residents and fosters a sense of belonging, independence, and cultural respect, creating a life filled with purpose and wellbeing.
Located just 14 km from the CBD in the leafy western suburbs, St Vincent?s Care ... Click here to view more detail / apply for Personal Care Assistant ? Corinda

Company : Hastings Deering (Australia) Ltd



About the Role
Hastings Deering is looking for an experienced Service Advisor to join our Toowoomba Branch. This position will work with the Field Service Team ensuring that the customers receive a high level of service. This is a   Permanent, Full-time, Monday to Friday   role.
The key responsibilities of this dynamic role will include but not be limited to:

Build and maintain customer and internal relationships, acting as the key operational contact for assigned customers.
Ensure invoice clarity and prompt payment by verifying accurate parts, labor, and work descriptions.
Communicate effectively with all parties.
Capture and convey customer requirements to the Service team.
Implement action plans for financial targets.

Required Skills and Competencies:

Trade Qualification desirable.
Experience working within a service orientated department
Sound computing



... Click here to view more detail / apply for Service Advisor

Customer Service Representative Weir Minerals Perth Onsite  
Purpose of Role:  
As a Customer Service Representative, you?ll be the trusted point of contact for our key clients, providing outstanding support through email and phone.
Work in a collaborative and diverse team at our Perth Airport location with free onsite parking.
Why choose Weir:  Be part of a global organization dedicated to building a better future:  At Weir, the growing world depends on us. It depends on us constantly reinventing, quickly adapting and continually finding better, faster, more sustainable ways to access the resources it needs to thrive. And it depends on each of us doing the best work of our lives. It?s a big challenge ? but it is exciting. An opportunity to grow your own way:  Everything moves fast in the dynamic world of Weir. This creates opportunities for us to take on new ... Click here to view more detail / apply for Customer Service Representative

Bolton Clarke Group  is one of Australias largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally.  Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.
Our residential aged care communities are supported by specialised teams who care deeply about our residents individual needs. Together with residents, healthcare partners and families, our teams deliver best practice care with the highest standards of safety, clinical practice and governance.
We are looking for a Personal Care Worker who is wanting to step up and have more responsibility 
Ideally suited to passionate individuals with a Certificate III (Individual Support), you will work across a group of residents and their families to ensure they experience exceptional resident care.
As a Care Champion you
... Click here to view more detail / apply for Care Champion

The Opportunity & Responsibilities:
This role is a permanent full-time opportunity based out of a client site in the Bowen Basin.
The core responsibilities for this position are:

Look at ways to maximise Komatsu equipments availability, reliability and productivity
Providing technical support, diagnostics and troubleshooting for Komatsu fleet
Reporting on regular machine issues
Creating detailed technical documentation and providing recommendations / resolutions for equipment performance issues

Role Located: Bowen Basin (mine-site)
Shift: 7 days on and 7 days off, Thursday to Wednesday, day shift only.
Remuneration: Approximate salary of $150,000 - $165,000 per year, plus fleet vehicle and paid accommodation.
Komatsu Benefits:

Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
Financial: Company funded Income Protection Insurance.
Career: Recognition,
... Click here to view more detail / apply for Technical Support Representative

Greater Brisbane Clinical School ? University of Queensland
Full-time (100%), fixed-term position through to December with possibility of extension
Base salary will be in the range $89, - $96, 17% Superannuation (HEW Level 6)
Based at our The Prince Charles Hospital

About This Opportunity 
We are seeking an experienced and highly motivated Senior Research Assistant to provide technical support for the Critical Care Research Group (CCRG) based at The Prince Charles Hospital. The successful applicant will contribute to multiple research projects and play a central role in the administration and organisation of the group.
CCRG is a multi-disciplinary research team consisting of clinicians, scientists, engineers, nurses and allied health professionals dedicated to understanding the mechanisms of critical illness. The group has developed pre-clinical (ovine) models for mechanistic studies to advance understanding of critical illness and patient care.
Key responsibilities will ... Click here to view more detail / apply for Senior Research Assistant ? Critical Care Research Group

25th October,
Florence Nightingale Agency provides care and support to people in need.  Our clients live with a wide range of challenges through to achieving amazing accomplishments!  Sometimes they need supports because they are unwell, recovering from an injury or would like support to go out into the community.  Sometimes they need a companion or 'their person' to help them live their life and achieve their goals! Supports may include personal cares, home help, meal preparation and community support. If you:

are a support worker with home-based / community / disability support experience
have your own car and full driver licence,
and want to give back / care for others then please apply.

Please apply with your CV. We look forward to hearing from you!
... Click here to view more detail / apply for Support workers wanted in Ashburton

Job Description:
Join an organisation where we Serve Something Greater; See Something Greater; and Strive for Something Greater!
At St Vincent?s Private Hospital Melbourne, our experienced team of clinical professionals, care givers and support staff are equipped to provide the highest level of therapeutic, medical and surgical services. We work together to ensure patient safety, well-being and recovery. We are a not-for-profit Catholic private hospital which operates across four sites at Fitzroy, East Melbourne, Kew and Werribee.
The Services available in our new private hospital will include orthopaedic, obstetrics, cardiology, ear nose and throat, plastic and reconstructive surgery, urology, gynaecology, general surgery, vascular, rehabilitation and oncology/infusions.  Facilities will include operating theatres, a day procedure unit, oncology/infusion unit, a cardiac catheter laboratory and a rehabilitation gymnasium. 
ABOUT YOUR NEW ROLE:
Reporting directly to the Nurse Unit Manager, this exciting opportunity is now available for Registered Nurses ... Click here to view more detail / apply for Registered Nurse ? Anaesthetics and Post Anaesthetic Care Unit

The communities we serve are at the heart of our operations.
Part of Downer Group, our Social Infrastructure and Citizen Services business unit delivers the critical thinking, building, maintenance and sustainment behind Australia and New Zealands essential public assets, facilities and community services. The communities we serve are at the heart of our operations. We run hospitals, manage client data centres, we take asset management risk, and we are a trusted advisor and partner to our New Zealand and Australian Defence Forces. Arguably no other business within Downer better embodies our purpose; to enable our communities to thrive.
Join us on the journey.
We currently have an opportunity for a Service Delivery Supervisor to join our team based the region of Macarthur. You will provide support in the delivery of all programmed Work Orders and will target specific Work Priorities and Work Classifications.
What youll do ... Click here to view more detail / apply for Service Delivery Supervisor

Company : Hastings Deering (Australia) Ltd



About the Role
Hastings Deering is looking for a Service Coordinator to join our Toowoomba Branch. The primary focus of this role will be to support the Service Advisors This is a   Permanent, Full-time, Monday to Friday   role.
The key responsibilities of this dynamic role will include but not be limited to:

Build and maintain customer and internal relationships, acting as the key operational contact for assigned customers.
Ensure invoice clarity and prompt payment by verifying accurate parts, labor, and work descriptions.
Communicate effectively with all parties.
Capture and convey customer requirements to the Service team.
Implement action plans for financial targets.

Required Skills and Competencies:

Trade Qualification desirable.
Experience working within a service orientated department
Sound computing skills including good working knowledge of Microsoft



... Click here to view more detail / apply for Service Coordinator

Employment Type Permanent
Closing Date 25 Nov :59pm
Job Title Telstra Retail: Full Time Customer Service & Sales Consultant BEENLEIGH
Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra?s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Job Description
Telstra is hiring!
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
Our Beenleigh store is hiring a Retail Consultant to join the team on a Full Time basis. Working in a Telstra Retail Store is not ?just a job?, it?s an opportunity for tech-curious problem solvers to ... Click here to view more detail / apply for Telstra Retail: Full Time Customer Service & Sales Consultant BEENLEIGH

KompleteCare - In Home and Community Services

About Us
KompleteCare is not just a career choice but a commitment to be the best you can be. To put yourself out there while caring for others, be it physical or emotional support.
KompleteCare pride itself on our impeccable service, staff and reputation.
As one of Australia’s leading Disability and Aged Care service providers we strive to find only the best of the best in the industry and uphold the highest level of training and staff support.
If you love being around people, sharing their lives and stories and making new friends every day perhaps a career at KompleteCare would suit you.
We currently looking for suitable Support staff in Metropolitan Adelaide all suburbs.
Have at least 1 year of work experience and at least a relevant AQF Certificate III or higher qualification or equivalent or 2 years of relevant work experience to substitute for the qualification.

Responsibilities:
Social Support
Domestic Assistance –General hygienic clean
Personal Care –Showering, Dressing, Hygiene etc.
Meal planning and preparation
Medication prompting / or administration
Respite assistance
Transportation - Appointments, Shopping, Social
Overnight Care - Active or Passive
Requirements & Attributes:

Medication Charts (if available) are correctly documented.
All required documentation is recorded in on Visual Care system
All Policies and Procedures as per KC standards
Own or have access to a registered vehicle, must be roadworthy and hold a valid drivers licence
Competent English Language Skills both verbal and written
Ability to treat all clients with respect, dignity, compassion under any/all circumstances
Ability to do Personal Care and Domestic Care
Previous Experience in Disability or Aged Care
Ability to follow and adhere to the KompleteCare Core Values
Qualifications:

Certificate 3 Individual Support / Aged - Disability
Cert 4 or EN Trained (Advantageous)
NDIS clearance
Working with Children clearance
Medication trained (Preferred but not essential)
First Aid / CPR
Manual Handling
Covid-19 Vaccinated x 3
Flu Vaccination
Job Type: Permanent

Pay: $66,000.00 – $70,000.00 per year

Schedule:


Afternoon shift
Day shift
Evening shift
Weekend availability
Supplementary Pay:


Overtime pay
Penalty rates
Work Location: In person

Steamatic is Australia’s longest established and largest restoration Company with over 35 locations throughout Australia and growing each year. We have available work Nationwide in Metropolitan and Regional areas.

We are now looking to recruit Customer Service – Team Leader to join and work with our dedicated service team on a full-time and permanent basis.

Purpose of the Role
Responsible for the overseeing performance and coordinating the day-to-day activities and output of the National Customer Success team.
Managing workload allocations, staffing and resourcing requirements, team training and development, performance management (together with the Project Operations Coordinator), KPI / Scorecard performance, compliance, and delivery.
Accountable for championing the customer agenda and customer culture within their respective locations and effectively leading their team to continuously improve business and customer outcomes.

This role serves as a senior point of contact with technical claims management expertise and excellence in customer experience.

KEY RESULT AREA includes but are not limited to:

Leadership / Performance
Lead, inspire and coach the extended team to ensure the continual growth of the business.
Consistent growth training of the entire team.
Leading the team with a strong outlook whilst displaying the qualities they should aspire to possess.
Coach and manage KPI’s, team and individual performance, delivering results, driving claim completion, profitability and overall accountability in their role.

Customer
Lead the Customer Success team members to create customer connections that are based on core principles of efficiency, proactive engagement, considerate, quality and success. Ensure service delivery that is consistent yet personalised by considering the customers personal circumstances, or vulnerabilities.
Influence the design, development and execution of end-to-end customer success and claims management frameworks to optimise outcomes and connections with customers.

People
Achieve operational excellence and high-performance culture through creating a culture of engaged people who are fully committed to the vision and values of Steamatic and Customer Success.
Be responsible for creating connection with the team to exceed Customer Success objectives and those of the overall Steamatic Group

Stakeholders
Ensure familiarity with customer procedures and expected outcomes, and completion through diligent actioning of requests, and prioritisation as needed to ensure key KPI’s are met and exceeded.
Able to engage with insurance claims management administration staff in a highly personal and professional manner, demonstrating Johns Lyng dedication to ‘Best in Class’ service.

Reporting / Oversight
Continual review of all teams ensuring ROI, utilisation, resourcing and KPI performance to deliver strong customer success and profitable growth outcomes.
Ensure regular Client Updates are provided and all Insurers / Adjusters / Brokers / Managers etc are updated and content.

Sales Research and Support
Analyse the needs of the customers and identify the areas where the services can be improved.
Contribute to the total effectiveness of the respective business, communicating openly, solving problems proactively, offering creative ideas and working as a positive, engaged team member.

Health & Safety
Promote, maintain, and drive the successful execution of all OH&S standards, practices, and systems.
Be relentless in challenging yourself and every member of the team to ensure safe working conditions in every instance and compliance to all legal mandates.
Ensure you are always kept up to date with the most recent WHS policies and that all company HS&E policies are adhered to by all workplace participants, contractors and suppliers.

QUALIFICATIONS & PRE-REQUISITES
Relevant industry background and experience essential min 3 years.
Previous experience Senior Claims / Customer Service role.
IT savvy competent in the use various business systems and tools including MS office suite.
High level EQ & IQ.
Must be available to travel and perform duties outside of normal business hours as position reasonably requires and during events and catastrophes.
Must hold a full current driver’s licence at all times.
Must provide clear National Police check results as required.
May be required to hold current WWCC.
Must hold or complete required IICRC and other training as deemed necessary for the role

If you meet the above criteria and would like to be considered for this position, please apply now!

Salary: Guaranteed minimum annual earnings of $76,284

 Who are we?
TechForce Personnel are a proud partner of PeopleIN ? Australia?s largest ASX-listed workforce management and staffing company with 25 brands across Australia partnering with over 3,500 clients. Our specialist business harnesses the extraordinary impact of talented people across Mining and Resources, Shutdowns, Facilities Maintenance, Hospitality and Catering, Healthcare, Industrial Services, Civil Construction, Residential/Commercial Construction, and the Oil and Gas Industries, to name a few
TechForce are currently looking for Field Service Technicians for a new client
This will be working on your own ABN, Flexible Roles and Hours 
Essential: 


Previous Field Service experience working on heavy mobile plant equipment.
Excellent knowledge of HME Fleet Maintenance systems & practices with sound skills in troubleshooting, diagnostics, overhaul, repair, and maintenance.
Good knowledge and ability to follow Work Health & Safety procedures and policies.
Australian Recognized Trade Cert
Valid Australian Driver License

... Click here to view more detail / apply for Field Service Technician / HD Fitter

Posted Date:  24 Oct







Location:  Geraldton, WA, AU







WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes. Reporting to the  Field Service Supervisor,  the  Field Service Plant Mechanic  will assist in the diagnosing, maintaining, and repairing Caterpillar products. Your responsibility will involve carrying out repairs, maintenance and servicing and managing work orders. You will be required to carry out product improvement




... Click here to view more detail / apply for Plant Mechanic ? Field Service

We're on the lookout for a vibrant and driven Centre Manager to lead the charge at a stunning Bendigo centre, where passion meets purpose! If youre someone who thrives on people leadership, loves building strong relationships, and has a keen eye for business development, this role is calling you! ...


We're on the lookout for a vibrant and driven Centre Manager to lead the charge at a stunning Bendigo centre, where passion meets purpose! If youre someone who thrives on people leadership, loves building strong relationships, and has a keen eye for business development, this role is calling you!

What Youll Be Doing (And Loving!):

Leading a strong team: Youll mentor, guide, and support a group of dedicated educators, helping them grow and shine in their roles.
Building Strong Connections: Use your interpersonal skills to create warm and trusting relationships with

... Click here to view more detail / apply for Centre Manager

We are a fast growing and innovative company with a mission to lead the transformation into a more digital and sustainable tomorrow. We are Normet, a courageous, committed and caring company where everyone has courage to shine.
Opportunity
Normet is seeking an experienced Workshop Mechanics to join our supportive and friendly team in Sydney. As one of our Workshop Mechanics / Service Technicians, you will play a vital role in commissioning, servicing, and repairing Normets underground machines.
What we offer

Permanent full-time position, offering job security
Work between 48 - 55 hours per week, Monday to Friday
Competitive hourly rate of $60 per hour, flat rate for all hours worked, plus 11.5% super
Workshop based role with the opportunity to progress to a Field Service Technician position
Opportunity to work with BEVs and cutting-edge mining technology
Access to local
... Click here to view more detail / apply for Service Technician

Join the Elite Maintenance Team: Heavy Diesel Fitter Specialists Wanted!
 
Are you a seasoned Heavy Diesel Fitter with a flair for excellence? Our client is on the lookout for top-tier specialists to elevate their operations to new heights! Located in Mackay and travelling to sites close by including South Walker Creek, Coppabella and Moorvale. These are permanent roles. 
 
Why You'll Love This Role:


Exceptional Compensation: Up to $75ph.
Exclusive Perks: Field Service Vehicle.
Flexible Roster: 7:7 roster camp & meals provided.
Base: Permanant rooms at camp, stable home away from home.
Top Tier Benefits:


Competitive hourly rates surpassing market standards.
Permanant Roles - no need to worry about job security.
A full mine spec vehicle for field staff.
7/7 roster coupled with comprehensive camp & meal provisions.
Engage with a close-knit, dynamic team.
Unmatched opportunities

... Click here to view more detail / apply for Diesel Fitter ? Field Service