Total 5,524 customer service manager job vacancies in Customer Service category in Australia

SIXT Australia is on the lookout for a Full Time Customer Experience Agent/Vehicle Detailer (38 hours per week) to join the team at Coffs Harbour. 

As a Customer Experience Agent/Vehicle Detailer, you will provide exceptional customer service, create and act upon opportunities to make sales, and ensure all rental vehicles meet SIXT Australia’s vehicle presentation standards. 

Your key responsibilities will include:  

• Communicating with customers face-to-face, over the phone, and via email
• Opening and closing rental agreements  
• Selling additional over the counter rental products  
• Managing reservations and organising fleet 
• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer  
• Inspecting and recording vehicle damage  
• Delivering vehicles between sites  
• Maintaining a clean and safe working area 

In this Full-time role, based in Box Hill, you will be responsible for the end to end process of patient admission and ensure this is managed effectively and efficiently. You will be part of the Patient Services team and report to the Operations Manager.

You will make an impact by:

• Leading and modelling an environment that is focused on customer service, clinical care  and patient experience.
• Lead and manage a process of continuous improvement.
• Actively lead and participate in all components of the quality improvement and accreditation cycle.

Effective management of:

• Patient bookings;
• Theatre bookings
• Patient Liaison and communication;
• Health fund checks and payment;
• Day of Surgery pre-intake and intake;
• Doctor’s Room Liaison

• Oversee and management the Health Fund Insurance Checks and ensuring patient billing is accurate and within agreed margins.
• Ensure budget is managed effectively and to agreed outcomes.
• Liaise with the finance team to resolve financial issues and ensure billing efficiency.

To be successful in this role…
You will be a born leader, keen to work collaboratively with all stakeholders that impact the patient’s journey at Epworth Eastern. You will need to be a compassionate and a strategic thinker with a focus on positive patient experience. You will have a “can do” attitude and a solutions focused approach with a proven track record in meeting KPIs.

You will have:

• Previous and recent hospital administration experience
• Evidence of a commitment to patient/customer service, clinical governance and quality improvement
• Positive role model to staff in terms of commitment to the delivery of high quality patient care and patient experience

Position Description      Inherent Requirements

We will review applications as we receive them.

About Eastern

Located in Box Hill, Epworth Eastern is a state-of-the-art facility with 14 theatres and expansion of ICU to 12 beds. Epworth Eastern maintains a broad clinical focus from cardiac, vascular, orthopaedic and general surgery to oncology, urology and endoscopy services. Our redeveloped site delivers positive, meaningful, and sustainable impact on the health and wellbeing of our community, delivering much needed health care services and facilities in Melbourne's east.

Help create a home away from home

Sodexo is currently seeking a suitably qualified and experienced Mine Site Cleaner - Team Lead to join our team on our client's mine site at Stanmore – Poitrel.

This is a full-time position rostered 7 days on 7 days off - 9.5 hours per shift.

We are seeking local applicants doing drive in and drive out from Mackay or surrounding areas.

Who are we looking for?

Reporting to the Site Manager, you will supervise a small size crew, schedule works and audit check to ensure quality and compliance to the highest standards. Your job will involve detailed cleaning, dusting, vacuuming, mopping, and cleaning of kitchen and toilets. You will conduct all duties using appropriate cleaning methods, following cleaning policies and procedures and be able to complete them with in allocate time frames. You will be required to respond in a timely manner to any adhoc cleaning request that require urgent attention. 

The team focus will be to clean various rooms, amenities, and offices, collect and dispose of rubbish, maintenance of all cleaning equipment and chemicals and products are used and stored safely. 

To be successful, you’ll need:    

• Current open Driver's Licence is essential
• Supervisory experience within a mine site/village, hotel or resort preferably within a remote site environment
• Demonstrate effective leadership skills and techniques to motivate and manage employees
• Strong work ethic with a focus on providing outstanding service in order to meet contract obligations
• High level of knowledge and understanding of safety in the workplace and chemical handling
• Provide prompt and professional service when dealing with all stakeholders
• Excellent customer service and able to drive a high standard within the team to ensure that the services ares carried out to the client’s standards
• Time management skills, you must be be organised and possess a mature and professional approach especially during times of pressure

Why choose Sodexo?      

Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our hospitality all-rounders play a key role in keeping our sites functioning and well-maintained for village residents' safety, comfort, and well-being. We are committed to providing opportunities for service attendants who are as passionate about excellent service as we are.

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. With us, you belong in a company that allows you to act with purpose and thrive in your own way. We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet.

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.   

We offer a competitive salary, many training, upskilling and development opportunities and an outstanding benefits and recognition program!    

How to apply?   

  If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.    

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This is also your opportunity to ask any questions you may have.   

  What are you waiting for? Submit your application today and become part of the Sodexo family!   

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