- Resolve payment and invoice-related queries promptly and professionally, ensuring seamless support to clients and maintaining high standards of service.
- Conduct detailed month-end reconciliations with meticulous attention to detail, meeting deadlines and supporting the accuracy of financial reporting.
- Maintain up-to-date and balanced cash reconciliation spreadsheets daily, ensuring the financial health of the business is accurately reflected.
- Manage the processing of credit applications, ensuring timely communication with clients and upholding professional standards throughout the process.
- Verify the accuracy and validity of all direct billing room rates, playing a critical role in ensuring client satisfaction and financial precision.