We are obsessed with a person who loves to be part of a high energy, fun and fast paced team. In this role, you will be responsible for overseeing the planning, coordination, and execution of banquets and special events within our organization. Your exceptional leadership skills, attention to detail, and ability to manage a team will be crucial to ensuring the success of these events and the satisfaction of our guests.
Duties and Responsibility ;
- To organize and control the day-to-day operation of the function facilities of the Hotel.
- To assist with performance evaluations for all staff.
- Assist the Conference & Events Manager in rostering staff to meet function needs whilst managing labor costs.
- To assist the Conference & Events Operations Manager with Forecasting.
- Assist the Manager to prepare accounts ensuring accurate charges are posted on a timely basis.
- To ensure that constant and updated communications are maintained and that all relevant departments are aware of their responsibilities in association with the function activities on a daily basis.
- To be responsible for smooth, efficient and courteous service to the guest during functions.
- To ensure that all function rooms are set up as per function sheets.
- Ensure that the function sheets are fully understood by all function staff. Ensure that the function sheet is the most up to date.
- Assists the Conference & Events Operations Manager with the training and development of all function staff. Maintains a detailed training log.
- Liaise closely with the kitchen managers regarding the activities of the day with particular emphasis on final numbers, menu changes, food service times etc.
- Ensure all staff are fully conversant with the activity of the day including type of food and beverage being served, consumption limit, beverage packages and charging procedures.
- Follow up on all guest comments, requests and complaints and inform the Conference and Events Operations Manager of all such matters.
- On a constant daily basis liaise closely with the Conference & Events Operations Manager regarding all function activity, changes, staffing level problems and suggestions.
- Ensure all equipment is in full working order at all times.
- Ensure that all function rooms are clear and secure each evening and that the Conference & Events store areas and the audio-visual room are clean, tidy and secure at all times.
- Ensure that no beverage or food stuff is left in any function areas after any function and that all leftovers are returned to the kitchen at the end of each evening.
