Executive Level 1, Ongoing
$110,115 - $120,760 15.4% super
Adelaide, Brisbane, Cairns, Canberra, Darwin, Hobart, Melbourne, Perth, Sydney
The Bureau of Meteorology is developing and growing its Customer and Data Solutions capability, focusing on customer support, public safety and effective risk management for the Australian community. The Customer and Data Solutions team comprises of Weather and Climate Services, Spatial and Real-time Data Services, and the National Weather Graphics Unit working collaboratively to serve the Bureau, its customers and partners. The function delivers geospatial and climate data services, customer support and a continuous, multi-channel narrative for all types of weather to influence informed decisions supporting public safety, community wellbeing and business continuity. As Technical Lead Weather Connect, you will supervise an operational customer service team responsible for responding, communicating, and engaging with the public across various digital channels, including web, telephone, and email,
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