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Jobs in Australia   »   Jobs in Sydney   »   Member Services Team Leader
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Member Services Team Leader

Atlam Group


About Doctors Health Fund
Doctors Health Fund is the leading provider of private health insurance to Doctors throughout Australia. As a part of the Avant Mutual Group, we look after the needs of over 50,000 health care practitioners, students and their families.
We pride ourselves on our personal, expert service and providing extraordinary outcomes for new and existing members. 
This is a permanent, full-time role based in our Sydney team.
About the Role
The Member Services Team Leader is responsible for leading a dedicated team to deliver exceptional service to our members. This role focuses on guiding, supporting, and developing team members to ensure they meet performance targets and adhere to regulatory standards. Key responsibilities include Leadership and Development, Performance Management, Process Improvement, Regulatory Compliance, and Collaboration.
Additionally, Team Leaders serve as the escalation point for complex queries and complaints and play a
... Click here to view more detail / apply for Member Services Team Leader

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