- Keep an updated Product Knowledge master manual for the Sales and Marketing department.
- When possible, depending on workload, assist the Revenue Manager in the production of proposals, letter typing, mail-outs and outgoing communication material.
- To assist the Revenue Manager with specified projects relating to internal/external promotions.
- Assist in handling all incoming telephone calls and will follow through using own initiative.
- Assist in the creation & distribution of materials when required e.g. hotel brochures, sales kits for external promotions.
- Audit and update all content for hotel’s digital footprint – including microsite, AH.com, and third party sites.
- Conduct digital leaver gap analysis and provide recommendations to close gaps
- Assist Revenue Manager and Distribution with developing EDM strategy and calendar for 12 months.
- Create a digital exposure checklist to use for special events to ensure maximum exposure.
- Social Media management
- Assist Revenue Manager and Distribution with digital marketing, covering direct and non-direct websites, social media, EDM, suggested influencers and digital signage.
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