About the role
The role of Navigator works within the Mission and Mission in Action of HammondCare to ensure that they are a first point of contact for staff, clients and other stakeholders including members of the public with enquiries about HammondCare At Home services.
This role is pivotal in providing excellent customer service, relevant information and linking incoming calls to the most appropriate staff member in an effective and efficient manner. As a key support service for the successful delivery of HC Service plans, they enhance the organisations effectiveness and act as advocates for the HC Mission and values. Incoming calls from customers will be handled by the HammondCare Support Navigator to answer questions and enquiries, handle complaints, troubleshoot problems and provide information.
This role is offered on fixed term full-time basis until 18th April . Successful candidates will based at Wahroonga, NSW and will be ... Click here to view more detail / apply for Navigator
The role of Navigator works within the Mission and Mission in Action of HammondCare to ensure that they are a first point of contact for staff, clients and other stakeholders including members of the public with enquiries about HammondCare At Home services.
This role is pivotal in providing excellent customer service, relevant information and linking incoming calls to the most appropriate staff member in an effective and efficient manner. As a key support service for the successful delivery of HC Service plans, they enhance the organisations effectiveness and act as advocates for the HC Mission and values. Incoming calls from customers will be handled by the HammondCare Support Navigator to answer questions and enquiries, handle complaints, troubleshoot problems and provide information.
This role is offered on fixed term full-time basis until 18th April . Successful candidates will based at Wahroonga, NSW and will be ... Click here to view more detail / apply for Navigator