- Operate switchboard effectively, handling all calls promptly and professionally, greeting all callers according to Accor policy and transfer all calls to relevant departments responding to requests quickly and efficiently.
- Attend to other duties as requested by Management and Supervisors.
- Assist GSA’s with guest check-ins and check-outs, ensuring smooth and efficient processes.
- Manage incoming calls during peak times, allowing GSA's to focus on in-person guest interactions.
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