What success looks like in this role:
First line support for production issues of a mission critical application.
Maintain a thorough knowledge of the application, including business rules.
Ability to liaise with the Client on issues, changes, development cycles and planning the release content.
Take a proactive role in defining and implementing change requests for application and associated environment.
Application of ITIL processes and procedures through planning and fulfilling appropriate control requirements.
A ?can do? attitude in developing simple scripts and workarounds to problems.
Proactively introduce solutions and processes to support and monitor the solution.
Troubleshoot support of systems.
Contribute to process improvement and innovation.
Develop and maintain SOPs.
#LI-KC1
You will be successful in this role if you have:
This permanent full-time role is primarily based in Brisbane QLD, but is also open to ... Click here to view more detail / apply for Application Development Engineer
First line support for production issues of a mission critical application.
Maintain a thorough knowledge of the application, including business rules.
Ability to liaise with the Client on issues, changes, development cycles and planning the release content.
Take a proactive role in defining and implementing change requests for application and associated environment.
Application of ITIL processes and procedures through planning and fulfilling appropriate control requirements.
A ?can do? attitude in developing simple scripts and workarounds to problems.
Proactively introduce solutions and processes to support and monitor the solution.
Troubleshoot support of systems.
Contribute to process improvement and innovation.
Develop and maintain SOPs.
#LI-KC1
You will be successful in this role if you have:
This permanent full-time role is primarily based in Brisbane QLD, but is also open to ... Click here to view more detail / apply for Application Development Engineer
