Customer Service Representative
Our client, Polestar Australia, a highly innovative luxury automotive brand, is seeking a Customer Service Representative to join their Customer Service team.This position is intended to transition to permanent status after a six-month period suject to satisfactory performance. Focusing on delivery of exceptional customer service across multiple channels, including phone, email, live chat, and social media, to both customers and internal/external service partners. As a Customer Service Representative, you will play a crucial role in creating a seamless, luxury experience for customers.
The suitable candidate will be responsible for:
Handle inbound and outbound customer interactions via phone, email, chat, and social media, ensuring first contact resolution and adherence to processes.
Establishing and sustaining a positive, professional relationship with customers.
Assist customers through the buying process via online portals.
Respond to social media interactions in line with company protocols.
Log all customer
... Click here to view more detail / apply for Customer Service Representative
Our client, Polestar Australia, a highly innovative luxury automotive brand, is seeking a Customer Service Representative to join their Customer Service team.This position is intended to transition to permanent status after a six-month period suject to satisfactory performance. Focusing on delivery of exceptional customer service across multiple channels, including phone, email, live chat, and social media, to both customers and internal/external service partners. As a Customer Service Representative, you will play a crucial role in creating a seamless, luxury experience for customers.
The suitable candidate will be responsible for:
Handle inbound and outbound customer interactions via phone, email, chat, and social media, ensuring first contact resolution and adherence to processes.
Establishing and sustaining a positive, professional relationship with customers.
Assist customers through the buying process via online portals.
Respond to social media interactions in line with company protocols.
Log all customer
... Click here to view more detail / apply for Customer Service Representative
