About the role
Based at our Hexham site, the Clerical Assistant / Customer Service Officer role contributes to the success of the InfraBuild Recycling business by applying customer service skills to ensure customer service standards are met, while assisting the Operations team in achieving growth in intake and gross margin in line with business plans.
The role is primarily responsible for general accounts management, training records and maintenance orders. The role will backfill the other Customer Service Officer role in the team to cover periods of leave.
Whilst the role is a part-time role you will be required to work additional hours (up to fulltime hours) to cover periods of leave within the team.
Your responsibilities will include:
Develop and maintain customer relationships through
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