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Jobs in Australia   »   Jobs in Sydney   »   Customer Service Job   »   Service Coordinator
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Service Coordinator

Atlam Group

Are you a skilled Service Coordinator with a passion for organization and client satisfaction? Join a thriving team in the facilities and trades industry, where your expertise in scheduling and customer service will make a significant impact.
About the Role
As a Service Coordinator, you will play a pivotal role in managing and scheduling both reactive and preventative maintenance work across multiple trade services, including plumbing, HVAC, and electrical. You'll liaise with technicians, clients, and suppliers to ensure seamless service delivery while maintaining compliance and operational efficiency.
Key Responsibilities

Coordinate and schedule tradespeople for maintenance and repair work.
Utilize Simpro as the primary CRM to manage workflows, schedules, and client communications.
Act as the main point of contact for clients, providing updates and resolving issues promptly.
Prepare quotes, manage SWMS documentation, and ensure compliance with safety standards.
Support team operations through
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