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Jobs in Australia   »   Jobs in Melbourne   »   Sales / Marketing Job   »   Suspense and Support Officer
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Suspense and Support Officer

TAL

TAL company logo
  • 12 month fixed term contract 
  • Part- Time opportunity 

Join Lifebroker as a Suspense and Support Officer, a pivotal role in our distribution chain. Reporting to the Client Services Manager – SME, you’ll ensure life insurance applications submitted by our Client Services Team are seamlessly managed through to completion.

Key responsibilities include:

  • Collaborating with Clients, Insurers, and Medical partners to meet application requirements.
  • Driving completion within SLAs, including supporting Clients with additional information.
  • Managing and analyzing the suspense pipeline while influencing the application process at every step.

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