We are seeking a dedicated and detail-oriented Night Auditor to support our overnight operations at the hotel, providing coverage during our team members' annual leave.. In this casual role, you will play a key part in ensuring a smooth and efficient overnight experience while delivering friendly and professional service to our valued guests.
Your key responsibilities will include:
- Managing guest accounts, posting charges, reconciling payments, and generating daily reports in close collaboration with the Night Manager.
- Providing exceptional customer service during guest check-ins/check-outs and assisting with inquiries at the Front Desk.
- Ensuring clear and effective communication of any issues during handovers at the start and end of each shift.
