The company
A well-established business recognized for its exceptional service, quality, and expertise in the steel industry. With a national presence, they are the trusted choice in the field.
Role Overview:
We are looking for a Customer Service Officer, to join the teamin Wetherill Park on an ongoing basis (Monday Friday from 6am-2pm or 8am-4pm).
As a Customer Service Officer, you will be the frontline representative of the business. Your primary responsibilities will include providing accurate information on products, generating quotes, managing freight costs, and ensuring precise data entry for order processing. Additionally, there will be opportunities for growth and advancement as you develop your skills in estimating through training and on-the-job experience.
Key Responsibilities:
Provide accurate information to customers regarding products, specifications, and prices within pricing guidelines.
Generate accurate quotes for customers while maintaining appropriate margins.
Ensure freight charges are applied
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