MAYDAY is delighted to be working with a global insurance company who pride themselves on delivering outstanding service to their customers worldwide.
The IDR Team Leader plays a key role in leading the complaints management function, combining hands-on execution with team leadership. This position ensures complaints are handled efficiently, within regulatory timelines, and with a focus on resolving systemic issues. As a customer champion, you'll work closely with various teams to drive continuous improvement and enhance the overall claims experience.
What?s in it for you?
Full-time permanent position
$78, super 5% bonus
Lovely offices located in Brisbane CBD
Flexible with WFH two days per week
Opportunity to work alongside a fantastic leaders and supportive team members
Grow and develop your career by bringing your ideas to the table
Receive regular annual and personal leave benefits along with anniversary
... Click here to view more detail / apply for Internal Dispute Resolution Team Leader
The IDR Team Leader plays a key role in leading the complaints management function, combining hands-on execution with team leadership. This position ensures complaints are handled efficiently, within regulatory timelines, and with a focus on resolving systemic issues. As a customer champion, you'll work closely with various teams to drive continuous improvement and enhance the overall claims experience.
What?s in it for you?
Full-time permanent position
$78, super 5% bonus
Lovely offices located in Brisbane CBD
Flexible with WFH two days per week
Opportunity to work alongside a fantastic leaders and supportive team members
Grow and develop your career by bringing your ideas to the table
Receive regular annual and personal leave benefits along with anniversary
... Click here to view more detail / apply for Internal Dispute Resolution Team Leader
