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Jobs in Australia   »   Jobs in Canberra   »   Change Analyst - Fed Gov Contract (APS EL1-2)
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Change Analyst - Fed Gov Contract (APS EL1-2)

Athena Yung

Athena Yung company logo
PERSOLKELLY brings together the legacy and experience of four organizations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted the staffing industry in Australia in 1964; Programmed, the leading provider of operations and maintenance services across Australia and New Zealand; and PERSOLKELLY, the largest workforce solutions provider in APAC.

ServiceNow Change Analyst SFIA level 6 (Contract, EL1 - EL2)

Provision of Specified Personnel on a time and materials basis in the following role: UX Designer SFIA 6, to undertake tasks that include, but are not limited to, the following:

The Department is embarking on a programme of work to move Information Technology and corporate workflow solutions from its existing legacy systems to ServiceNow. The Department requires an independent and proactive Change Analyst to support the development and execution of organisational change management plans for this transformation program. Working with the Program OCM lead, you will play a key role in helping to shape strategies and plans; creating artefacts and engaging stakeholders to support adoption of new processes and system. To be successful in this role you will have:


Excellent written and verbal communication skills
Excellent coordination and time management skills
Experience in creating content, including communication artifacts, infographics, and presentation packs
Experience in engaging with varied stakeholder groups and teams. Key Responsibilities
Coordinate and help manage change management workshops and activities to support the OCM Lead to achieve on-time program outcomes.
Collaborate with Internal Communications team for cohesive messaging and within organisation guidelines
Collaborate with the OCM Lead to develop change management artefacts and tools
Collaborate with the project teams and change specialist to plan and deliver change impact analysis, and change activities
Help undertake impact and readiness assessments, and document key changes to processes and practices, in consultation with subject matter experts, utilising relevant change management tools


The specified personnel may be redirected to assist or work on other projects/activities outside of the branch of initial assignment.

Successful candidates will have experience in delivering CRM solutions; either Salesforce, Seibel or both.

If you meet these requirements, please apply now or for a confidential discussion please call Athena Yung on 0491 451 213 or reach out at [email protected]

PERSOLKELLY strives for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation or abilities to apply.

Who are we
At PERSOLKELLY, our passion is - and always has been - putting you first.
We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.
We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.
We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.
So it's over to you. If you would like to join our team, please APPLY now.
To learn more about working with PERSOLKELLY, we encourage you to visit our website.
Follow our LinkedIn page at linkedin.com/company/persolkelly for the latest updates and insights. Please click here to apply.

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