Global digital consultancy seeking permanent FIFO IT Support Engineer Your new company
A global digital consultancy with offices all over Australia is seeking a permanent IT Support Engineer to work on site for a leading Australian mining organisation based at their Central QLD and Northern Territory mine sites (FIFO from Cairns, Townsville or Brisbane)!
Your new role
Established many years ago with operations in over four dozen countries, this globe spanning organisation conducts a myriad of technical services across the software, data, infrastructure, support and project management domains (to name a few). Being well established in Australia, this organisation works with a multitude of companies across several industries from the financial services to the aviation sector. Due to their presence and expertise, this consultancy has partnered with a leading Australian mining organisation to provide technical support to all their mine sites throughout the country.
Your new role in this organisation will see you work within a dedicated on-site multi-disciplinary technology support team comprised of IT Engineers and Field Technicians. This will see you work in a Fly-In, Fly-Out (FIFO) capacity from Cairns, Townsville or Brisbane to this mining organisations largest sites in QLD and the NT.
Within this team you will work throughout the site to conduct IT support across the infrastructure, networking, systems and hardware domains (to name a few). The projects and work you will be conducting will vary to include (but not limited to) Cisco network hardware refreshes, upgrading purpose built on prem data centres, virtualisation maintenance (VMware/vCenter), Windows Server deployments and resolving Windows 10 issues to name a few. As a first point of contact for any IT issues the day-to-day work will always be changing with multiple off-site support teams to escalate issues to available if and when the need arises.
Whilst working for this specialised digital consultancy, you will be reporting into the mining organisations Engineering Managers whilst also liaising with the consultancy for non-IT related issues (such as HR for example). In this capacity, you will be working alongside the sites own engineering team to deliver work (and projects) together. With regards to the successful candidates background, mining experience would of be required and due to the breadth of this role we are seeking good all round IT Engineers with experience across a range of hardware platforms, the Microsoft Eco system and networking technologies in large enterprise level environments.
The working hours (and conditions) for this role are on a FIFO (Fly In, Fly Out) basis from Cairns, Townsville or Brisbane on varying rosters such as 8:6 (8 days on, 6 days off) or 7:7 (7 days on, 7 days off), or a mixture of the two. These rosters will see you stay on site during your rotation (with all flights, accommodation and meals paid for by the company) and flown back once the rotation has completed.
What you'll need to succeed
You will need experience/knowledge across the following:
Previous site based mining experience
Microsoft - Windows Servers and Desktop OS (such as Windows Server 2019, 2016, 2012 R2, Windows 10, etc), Microsoft 365, SCCM, 365, etc
Configuration of networking/infrastructure platforms (Switches, Routers, Access Points, fibre optic cabling etc)
Telecommunications/Fibre Optic experience advantageous
Hardware (Desktops, Laptops, Mobile Devices etc) maintenance and deployment/rollouts
Troubleshooting and problem-solving skills
Technical mindset
Working with stakeholders at all levels
Perfect communication skills (written and verbal)
What you'll get in return
You will be offered a permanent FIFO role with a leading mining organisation (through a specialised digital consultancy).
What you need to do now
If you are interested in this role, click 'apply now' or email an up to date resume to [email protected]. If this role isn't quite right for you but you are looking for a new position please do not hesitate to get in touch. Please click here to apply.
A global digital consultancy with offices all over Australia is seeking a permanent IT Support Engineer to work on site for a leading Australian mining organisation based at their Central QLD and Northern Territory mine sites (FIFO from Cairns, Townsville or Brisbane)!
Your new role
Established many years ago with operations in over four dozen countries, this globe spanning organisation conducts a myriad of technical services across the software, data, infrastructure, support and project management domains (to name a few). Being well established in Australia, this organisation works with a multitude of companies across several industries from the financial services to the aviation sector. Due to their presence and expertise, this consultancy has partnered with a leading Australian mining organisation to provide technical support to all their mine sites throughout the country.
Your new role in this organisation will see you work within a dedicated on-site multi-disciplinary technology support team comprised of IT Engineers and Field Technicians. This will see you work in a Fly-In, Fly-Out (FIFO) capacity from Cairns, Townsville or Brisbane to this mining organisations largest sites in QLD and the NT.
Within this team you will work throughout the site to conduct IT support across the infrastructure, networking, systems and hardware domains (to name a few). The projects and work you will be conducting will vary to include (but not limited to) Cisco network hardware refreshes, upgrading purpose built on prem data centres, virtualisation maintenance (VMware/vCenter), Windows Server deployments and resolving Windows 10 issues to name a few. As a first point of contact for any IT issues the day-to-day work will always be changing with multiple off-site support teams to escalate issues to available if and when the need arises.
Whilst working for this specialised digital consultancy, you will be reporting into the mining organisations Engineering Managers whilst also liaising with the consultancy for non-IT related issues (such as HR for example). In this capacity, you will be working alongside the sites own engineering team to deliver work (and projects) together. With regards to the successful candidates background, mining experience would of be required and due to the breadth of this role we are seeking good all round IT Engineers with experience across a range of hardware platforms, the Microsoft Eco system and networking technologies in large enterprise level environments.
The working hours (and conditions) for this role are on a FIFO (Fly In, Fly Out) basis from Cairns, Townsville or Brisbane on varying rosters such as 8:6 (8 days on, 6 days off) or 7:7 (7 days on, 7 days off), or a mixture of the two. These rosters will see you stay on site during your rotation (with all flights, accommodation and meals paid for by the company) and flown back once the rotation has completed.
What you'll need to succeed
You will need experience/knowledge across the following:
Previous site based mining experience
Microsoft - Windows Servers and Desktop OS (such as Windows Server 2019, 2016, 2012 R2, Windows 10, etc), Microsoft 365, SCCM, 365, etc
Configuration of networking/infrastructure platforms (Switches, Routers, Access Points, fibre optic cabling etc)
Telecommunications/Fibre Optic experience advantageous
Hardware (Desktops, Laptops, Mobile Devices etc) maintenance and deployment/rollouts
Troubleshooting and problem-solving skills
Technical mindset
Working with stakeholders at all levels
Perfect communication skills (written and verbal)
What you'll get in return
You will be offered a permanent FIFO role with a leading mining organisation (through a specialised digital consultancy).
What you need to do now
If you are interested in this role, click 'apply now' or email an up to date resume to [email protected]. If this role isn't quite right for you but you are looking for a new position please do not hesitate to get in touch. Please click here to apply.
