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Jobs in Australia   »   Jobs in Perth   »   Customer Service Job   »   Customer Service Specialist ? Dispute Operations
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Customer Service Specialist ? Dispute Operations

Atlam Group

Do Work That Matters. CommBank's Chief Operations Office (COO) is looking for a Customer Service Specialist to join our Dispute Operations business. Our COO business keeps the Bank running and powers our customer obsession. We process and execute the majority of processes across the Bank supporting the Retail, Business, CommSec and Institutional businesses with banking, lending and markets operations. COO also runs regulatory operations and Group regulatory projects.
Disputes Operations is responsible for assisting CBA and Bankwest customers with the investigation and processing of disputed transactions raised on Credit Cards, Linked Scheme Debit Cards and Travel Money Cards as well as in relation to transactions via EFTPOS, ATM?s, IDM?s and Bpay.
The Role.
As a Customer Service Specialist within the Disputes Operations Team, you will manage and resolve transaction disputes raised by customers across Bankwest and CBA across multiple card products including Credit Cards, Debit Cards, Travel ... Click here to view more detail / apply for Customer Service Specialist ? Dispute Operations

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