About the Role :
We are proud to partner with a leading logistics company located in Melbournes Eastern suburbs in search of an experienced Administration Officer with a strong focus on customer service. This permanent role is essential for providing exceptional administrative support and contributing to the efficiency of logistics operations. Join a dynamic and supportive team where your expertise will be both recognized and valued.
Key Responsibilities :
Primary responsibilities include, but are not limited to:
Warmly greet and assist visitors, clients, and team members with professionalism and a positive attitude.
Efficiently manage incoming calls and direct them to the appropriate contacts.
Address customer inquiries via phone and email, delivering accurate information and effective solutions.
Support the logistics team by processing orders and preparing relevant documentation.
Accurately maintain and update administrative records and databases.
Coordinate and monitor shipment schedules
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