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Jobs in Australia   »   Jobs in Regency Park   »   Customer Service Job   »   Field Service Technician - Hydraulics
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Field Service Technician - Hydraulics

Bosch Group

Bosch Group company logo

We are seeking an experienced and Trade qualified Field Service Technician, with a main responsibility of servicing, fault-finding and breakdown requests to join our Bosch Rexroth group in Adelaide, South Australia.

Position Tasks:

  • Respond to external service and breakdown requests.
  • Installation and commissioning on large hydraulic projects.
  • Serves our customers’ needs to be studying the system requirement and developing proactive responses to faults, maintenance or modernisation topics.
  • Fault-finding diagnosis and product analysis reporting.
  • Hydraulic system fault finding and testing.
  • Ordering and gathering components, installation, performing tests, identifying further repairs, identify any spare parts opportunities.
  • Maintaining customer confidentiality.
  • Prepare service quotations and follow up the customer.
  • Upload all relevant External Service documentation including vendor quotations, delivery dockets, service quotations, service reports.
  • Ensures quality control through documenting of tests and installations including the supplying of customer documentation.
  • Conduct on-site inspections, repairs, installations and testing on Hydraulic components and associated equipment.
  • Regular customer contact and client management, offering best solution.

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