We are seeking an experienced and Trade qualified Field Service Technician, with a main responsibility of servicing, fault-finding and breakdown requests to join our Bosch Rexroth group in Mackay, Queensland.
Position Tasks:
- Respond to external service and breakdown requests.
- Installation and commissioning on large hydraulic projects.
- Serves our customers’ needs to be studying the system requirement and developing proactive responses to faults, maintenance or modernisation topics.
- Fault-finding diagnosis and product analysis reporting.
- Hydraulic system fault finding and testing.
- Ordering and gathering components, installation, performing tests, identifying further repairs, identify any spare parts opportunities.
- Maintaining customer confidentiality.
- Prepare service quotations and follow up the customer.
- Upload all relevant External Service documentation including vendor quotations, delivery dockets, service quotations, service reports.
- Ensures quality control through documenting of tests and installations including the supplying of customer documentation.
- Conduct on-site inspections, repairs, installations and testing on Hydraulic components and associated equipment.
- Regular customer contact and client management, offering best solution.
