The Company Our client is an Australian-owned and operated fully online lender dedicated to providing fast and flexible loans to mainstream Australians. Their mission is to improve their customers' financial futures through inclusive access to finance, comprehensive credit reporting, and transparent financial education. With over a decade of growth and a team of dedicated finance professionals, they are poised to help one million Australians finances.
The Role In this role, you'll provide tailored support to customers experiencing financial hardship. You will work closely with customers and third-party representatives to develop sustainable repayment plans and manage complex insolvency cases with empathy and professionalism.
Key Responsibilities:
Develop realistic, tailored repayment plans for customers facing financial hardship.
Proactively solve problems and ensure compliance with company policies.
Liaise with third-party representatives, such as financial counselors and legal advisors.
Respond to customer inquiries with a focus on providing compassionate support.
... Click here to view more detail / apply for Hardship and Insolvency Officer
The Role In this role, you'll provide tailored support to customers experiencing financial hardship. You will work closely with customers and third-party representatives to develop sustainable repayment plans and manage complex insolvency cases with empathy and professionalism.
Key Responsibilities:
Develop realistic, tailored repayment plans for customers facing financial hardship.
Proactively solve problems and ensure compliance with company policies.
Liaise with third-party representatives, such as financial counselors and legal advisors.
Respond to customer inquiries with a focus on providing compassionate support.
... Click here to view more detail / apply for Hardship and Insolvency Officer
