Your new company
Join a dynamic and innovative private sector organisation known for its commitment to excellence and customer satisfaction.
Your new role
As a Call Centre Representative, you will play a crucial role in ensuring customers receive the best possible service. Your responsibilities will include:
Managing inbound and outbound calls efficiently and professionally.
Providing accurate information and resolving customer enquiries.
Handling customer complaints and escalating issues when necessary.
Maintaining detailed and accurate records of customer interactions.
What you'll need to succeed
Excellent communication and interpersonal skills.
A customer-focused attitude.
Previous experience in a call centre or customer service role.
Ability to work in a fast-paced environment and handle high call volumes.
What you'll get in return
Opportunity to work for an established company.
Canberra CBD location.
Supportive work environment.
... Click here to view more detail / apply for Contact Centre Operator