About The Role Our Customer Care Team, which is linked to the Bank's Customer Care line, is responsible for managing inbound and outbound telephone calls alongside electronic enquiries from new and existing customers. We are currently looking for candidates for multiple full-time permanent positions available within the team, where you will be providing superior service to identify needs, research issues and provide quality solutions. Our Customer Care Team currently operates from 8am-6pm Monday-Friday, and we provide full training in order to help you succeed.
Key Responsibilities
Manage large volumes of inbound and outbound calls in a timely manner
Discuss with confidence the Bank's range of product and seize opportunities to upsell products when they arise and manage referrals to the appropriate teams
Provide clear direction and instruction to our customers regarding their enquiry
Act as the 'Voice of
... Click here to view more detail / apply for Customer Care Consultant ? Bundaberg
Key Responsibilities
Manage large volumes of inbound and outbound calls in a timely manner
Discuss with confidence the Bank's range of product and seize opportunities to upsell products when they arise and manage referrals to the appropriate teams
Provide clear direction and instruction to our customers regarding their enquiry
Act as the 'Voice of
... Click here to view more detail / apply for Customer Care Consultant ? Bundaberg
